Sprung Gym Flooring Reviews 

Great Service, Thank You

Very helpful when making my purchase

Outstanding quality gym mats. Took a while to put down but entirely worth the effort and money.

Delivery times were ok, but once product arrived there was a noticable discrpencey between the tile sizes,
as much as 10mm, this made it particulary time consuming laying to achieve a sharp finish

Quick delivery, went down easily and looks fantastic.

Really good product delivered on time hassle free

First time i had bought from them,simply went on the site and ordered what i needed and straight away in minutes had paid and placed the order 5 mins later received a email confirmation stating that they got my order and will let me know when the materials will be shipped so easy and simplified

Amazing quality and lots of resources for installation. A great business.

The team at Sprung have been helpful through the process of selecting and ordering the gym flooring. Their online calculator got it just right, and the finished job is more than we could have hoped for. Very pleased. Would use again for sure.

This was an easy process from start to finish including the delivery who phoned and booked a convenient day in advance.
The product looks great and although not fitted yet I can already see it’s going to look really smart and professional.

I cannot recommend Gym Flooring enough. We initially ordered flooring for a play room as we wanted extra strong protection on our floor and wanted to prevent damaging it. We loved it so much as it was really easy to install and the whole ordering process was made simple.

We then followed it by ordering some thick flooring for our gym, we have several machines in there such as a cycling machine, treadmill, cross trainer aswell as some weights and a boxing punch bag. I do not need to worry about damaging my flooring even with all this equipment as it provides protection and a bounce. Even with the weight lifting it just makes it easy. I also have a yoga mat on the floor too, again super comfortable and it doesn't affect my poor knees either as it is soft.

Honestly they deserve more then 5*! I would not hesitate to recommend them

Unfortunately, my experience with Sprung Gym Flooring was frustrating and disappointing from a customer service and transparency standpoint.

I placed an international order and paid in full, including shipping, with no mention during checkout or over the phone of any additional duties or clearance fees. Only after the goods were en route was I notified by a third-party freight company that I owed €147.18 in surprise customs charges — charges that were not disclosed at any point in the purchase process. This lack of transparency is not only poor practice but contravenes both UK and EU consumer rights regulations, which require all charges to be clearly communicated prior to purchase.

Compounding the issue, I had already contacted the company in advance to request cancellation of the order due to a bereavement and the need to leave the country. Despite this, the goods were shipped anyway — against my express instructions. My request for a refund due to both personal circumstances and the misrepresentation of costs was initially ignored.

To their credit, a representative eventually stepped in to cover the customs charges as a goodwill gesture, but by that point, the experience had already become unnecessarily stressful, especially during a difficult personal time.

In short:
• Unexpected customs fees were not disclosed at checkout.
• My cancellation request was ignored, and the order was shipped regardless.
• Communication was inconsistent, and initial accountability was lacking.

I would not recommend this company for international customers until they improve their pricing transparency and respect cancellation requests in a timely and professional manner.

The company had just what I needed, thermal/cushioning mat to go under an exterior heated whirlpool tub. Easy to joing sections together, rapid comms too.

Really impressed with the team at Sprung – I needed mats and ramps delivered quickly before going on holiday, and they were super responsive over chat. They confirmed stock, advised on delivery timelines, and arranged next-day delivery to get everything to me in time. Great customer service and communication. Highly recommend!

The product i chose is of a good quality , if needed i would re order in the future

Easy website to navigate, prompt delivery and very easy to install. The matting is currently holding a treadmill, and over 100kg of free weights, there is absolutely no wear or degrading of the material.would highly recommend

This arrived quickly and is excellent quality. A great company that keeps in contact throughout.

I bought gym flooring around 1 year ago for my home gym. I received the flooring promptly and have now ordered additional flooring due to the brilliant quality product. The 20mm flooring is brilliant for all types of training including HIITs, weight training and cardio sessions due to its durability and shock absorbing nature. Customer service is excellent and everyone is helpful. 5 star service and product

Got the 40mm gym tiles for our gym garage conversion, delivery was good and the product is exactly as described and what we were hoping for. Very strong and durable and look really smart too!
Would highly recommend :)

We've moved house and wanted to create a great home gym/training space. We've used foamy interlocking mats before but they're a false economy as they tear and just don't last.

We've bought 30mm matting and they're superb - probably more than we need, but we now have a proper workout space, giving us the floor space to use freeweights, bench work or floor work.

I feel the pricing was really reasonable and delivery prompt and efficient. Really pleased.

Thanks guys!