Gym Apparel Reviews 210

TrustScore 4.5 out of 5

4.3

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Rated 5 out of 5 stars

Material is amazing and breathable Only to be taken in consideration to increase the diameter of the neck Its too tight

Rated 4 out of 5 stars

Reached out to the team, they are responsive and helpful, and it was delivered within two days. Current review: - Website layout : 4 - Support team : 5 - Item: 3.5 (fabric is good, size is accep... See more

Company replied

Rated 3 out of 5 stars

T shirt quality is a lower quality than my previous purchases Also size is different and not consistent between models for the shorts

Rated 5 out of 5 stars

I purchased 4 different colors of the 2 in 1 shorts ,I can only say that i was amazingly surprised by the quality of shorts ,And how heavy they are thats some real good fabrics being used. When I pu... See more

Company replied

Company details

  1. Activewear Store

Written by the company

An Egyptian made and based Premium quality performance and activewear brand, developed with three pillars in mind - fashion, form, and function to address and fulfill the needs of the every-day-active community - be it in the gym, on the field, or outside.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

210 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 33% of negative reviews

Typically replies within 24 hours

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Rated 2 out of 5 stars

i ordered t shirt from month ago and…

i ordered t shirt from month ago and nothing received yet

May 5, 2024
Gym Apparel logo

Reply from Gym Apparel

Hi Rasha,

We’re sorry you’ve had a bad experience from the couriers side — we’re here to serve you at all times — and we always advise our customers to send us a direct message on Instagram where we instantly serve them and can follow up.

For your order, it was dispatched on the 5th of May, and each order has 3 attempts for delivery (from courier side) — on the 7th of May it was marked as “Customer Rescheduled Delivery” and on the 8th of May it was marked “customer phone is off” and on the 9th of May — it was marked “Customer is not answering our calls”…

That said, we’d be glad to assist you if you contact us through Instagram for us to reship the order once again — and we hope you understand that the couriers are a third party entity that we always do our best in making things as smooth as possible with for our customers — but issues occur and we always attend to them.

We hope you understand, and we look forward to an edited review on our products rather than the courier service.

By all means, we appreciate your support.

The GA Team

Rated 5 out of 5 stars

Great support

Had a minor mistake In my order but it was handled perfectly

April 20, 2024
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Reply from Gym Apparel

Hi Faisal,

Thank you so much for your consideration. We are always here to serve no matter what.

Your support is always appreciated, and we look forward to serving you.

The GA Team

Rated 1 out of 5 stars

The short wasn’t as i expected…

The short wasn’t as i expected something wrong with it

March 17, 2024
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Reply from Gym Apparel

Hi Omar,

We’re sorry the shorts aren’t as per your preferences — even though these shorts have been one of our best selling since crafted.

You can tell us what you believe is “wrong” with it, over Instagram, or you can request a refund directly through the website, and we’ll be happy to return your money or store credit to be used for any other order.

Always here to serve.

The GA Team

Rated 5 out of 5 stars

Superior Quality

Superior Quality: Right from the moment I unboxed. I could tell that it was built with exceptional craftsmanship. The materials used are of high quality, ensuring durability and longevity. It feels sturdy and well-made.

March 10, 2024
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Reply from Gym Apparel

Hi Adham,

Thank you so much for taking the time to leave this review - we truly appreciate it.

Thank you for your support, and we always look forward to serving you again!

The GA Team ⚙️

Rated 4 out of 5 stars

Material is perfect .

Material is perfect .. Packaging could be improved

February 25, 2024
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Reply from Gym Apparel

Hi Riham,

First off, we thank you for taking the time to drop this review -- we're glad you enjoyed your purchase and material! ⚙️

Regarding the packaging, we definitely can agree -- we are working on bringing back our previous zipper bags that everyone loved (market it a little crazy, though) bare with us 😊.

Thanks again for your support, and we always look forward to serving you again.

The GA Team

Rated 4 out of 5 stars

Good experience overall

Reached out to the team, they are responsive and helpful, and it was delivered within two days.
Current review:
- Website layout : 4
- Support team : 5
- Item: 3.5 (fabric is good, size is acceptable)
Most probably will buy other items from them.

March 4, 2024
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Reply from Gym Apparel

Hi Mostafa,

Your order was returned to warehouse by couriers (NOT CANCELLED) due to the mobile number on your order being incorrect (or belonging to someone else) — the contact number is the most important detail in an order, for the following reasons, in brief: couriers send a message for order delivery scheduling and since the order is cash on delivery, they have to be sure you’re available (again, that’s the courier service, not our system) and that it’s not a fraudulent order (which all local brands in Egypt encounter, and also couriers) — so we hope you look at it from that side as well.

Constructive feedback is always welcomed by us, but a 1 star review, based off a delayed order, arising from a wrong contact number on an order (inserted by the customer himself) is quite the harsh feedback quite honestly 😊 and gives that we are neglecting to deliver an order or ignore our customers — which couldn’t be further from the truth.

Nevertheless, the team will connect with you via email to request the correct contact number for redelivery — or if you’d rather contact us via Instagram, for our team to assist you (that’s how we attend to everyone ASAP).

Once again, we remain at your service at all times 🫡

The GA Team

Rated 3 out of 5 stars

Price is high compared to quality

Improve quality of tshirts from the neck part

February 25, 2024
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Reply from Gym Apparel

Hi Mohammed,

We see you may be having an unusual experience with a product that you bought; in that case, that would be our best-selling ULTRA MESH Raglan Tshirt, as per your order, and we honestly would love to hear in detail what the problem is with the neckline. That way, we can improve the experience and feel of it in future releases, even if it is uncommon -- we genuinely consider all comments.

So, if you would like to share your thoughts, and help us improve our products, we would happily receive your comments through our Instagram @gymapparelegypt. Also, we have a refund and exchange policy that grants you the right of exchange if there is an issue with your item and a refund in case of manufacturing defects on SALE items.

Always looking forward to serving you again, and thank you for your support.

The GA Team ⚙️

Rated 5 out of 5 stars

Fantastic clothes

Fantastic clothes

February 10, 2024
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Reply from Gym Apparel

Thank you, Ashraf, for your support and review. This means the World to us!

Looking forward to serving you again soon!

The GA Team ⚙️

Rated 5 out of 5 stars

The best of the best

amazing material and texture
the only place in Egypt that has this perfect fit, it is hard to find something to fit me since i am very tall yet skinny
they should be a bigger brand and acknowledged world wide

February 17, 2024
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Reply from Gym Apparel

Hi Mina,

We truly appreciate your words of acknowledgment and taking the time to leave this review -- this means the world to us -- and motivates us further.

We look forward to serving you again, and thank you for your support!

The GA Team ⚙️

Rated 5 out of 5 stars

As usual great experience

As usual great experience, you are doing great wish you all the best

January 27, 2024
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Reply from Gym Apparel

Thank you, Mohamed; this means the world to us - and we assure you, the time you took to write this review has not gone unnoticed.

We always look forward to serving you again.

Till next time 🫡

The GA Team ⚙️

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