Material is amazing and breathable Only to be taken in consideration to increase the diameter of the neck Its too tight
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Reached out to the team, they are responsive and helpful, and it was delivered within two days. Current review: - Website layout : 4 - Support team : 5 - Item: 3.5 (fabric is good, size is accep... See more
Company replied
T shirt quality is a lower quality than my previous purchases Also size is different and not consistent between models for the shorts
I purchased 4 different colors of the 2 in 1 shorts ,I can only say that i was amazingly surprised by the quality of shorts ,And how heavy they are thats some real good fabrics being used. When I pu... See more
Company replied
Company details
Written by the company
An Egyptian made and based Premium quality performance and activewear brand, developed with three pillars in mind - fashion, form, and function to address and fulfill the needs of the every-day-active community - be it in the gym, on the field, or outside.
Contact info
Maadi, N/A, Cairo, Egypt
- sales@gymapparel.net
- gymapparel.net
4.3
Excellent
210 reviews
Replied to 33% of negative reviews
Typically replies within 24 hours
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High and comfortable quality with cool design
High and comfortable quality with cool design and fast delivery 👌
November 20, 2023
Good quality
November 20, 2023
Very good quality
Very good quality, excellent styling and detailing, very good client support, very quick delivery
Highly recommend 👍🏻
November 15, 2023
Delivery was so fast !
November 8, 2023
Fantastic quality.
Fantastic quality.
Super quick delivery.
Gym Apparel is my go to for gym kit.
October 15, 2023
Nice and comfortable.
October 11, 2023
the sizes are totally different
the sizes is totally different
and i requests for return 3 items 3 days ago and no one call me or check with
October 3, 2023
Reply from Gym Apparel
Hi Mona,
We are guessing you should have taken a chance to review our refund policy and the number of days it may be required to fulfill the refund (policy 7-14 days - but done faster), and on the portal itself, it says 24-48 hours review period. Three days ago was Friday, which is not a working day.
Nevertheless, we always give people the freedom to review us as they please, but we always HOPE for honest reviews to help build our community.
As for sizes, we generally don't have issues with sizing, but it differs from one customer to the other.
Our team tried contacting you now, but we are still awaiting a response.
We thank you again for taking the time to drop this review and hope you give it another thought and edit it according to the whole experience you received and the quality of the items delivered.
One of the t shirts have a manufacturer…
One of the t shirts have a manufacturer mistake
October 3, 2023
Reply from Gym Apparel
Hi Omar,
First off thanks for your purchase.
You’ve already contacted us over Instagram, and we sent the exchange link for you to replace this tshirt with a new one out of the order. But from the review, and your previous purchases, we see you’ve had more pleasant experiences than bad ones… so why drop this review on something you won’t keep, and shall be granted a new one, with no questions asked? and we always advise all customers to check products upon arrival, before wearing them just to be sure.
Rest assured we take all reviews seriously, and always hope that our community helps us improve — honestly, and progressively, by relaying the actual experience.
Always happy to serve you again!
I like everything
I like everything, you just need to keep restocking.
Great job guys .
September 27, 2023
Reply from Gym Apparel
Hi Mohamed!
Thank you so much for taking the time to drop this review -- we truly appreciate it.
We are working on keeping up with stocks, and releasing more products soon!
Thanks again!
The Gym Apparel Experience…
First of the delivery time was perfect!! Secondly, I just can’t explain how awesome is the material and the fitting!! I mean, If ordered these items to be tailored, it wouldn’t have come out in such perfect fitting…
September 26, 2023
Reply from Gym Apparel
Hi Raghed,
WE APPRECIATE YOU! AND YOUR ENERGY!
Thank you for taking the time to leave this review, we appreciate it. We look forward to serving you again soon.
Welcome to the GA family ⚙️
It was to tight and wasn’t comfortable
September 20, 2023
Reply from Gym Apparel
Hi Youssef,
Thanks for taking the time to drop this review.
We noticed the order included our Oversized Never Settle Hoodie, which is quite out of the ordinary to be tight. Still, in many cases, depending on preference, a size bigger would have probably resulted in a looser fit and a comfier overall feel.
Nevertheless, we remain at your service on any coming orders,
The GA Team.
I made a refund request from a week ago…
I made a refund request from a week ago and i still didnt get my money
September 8, 2023
Reply from Gym Apparel
Hi Hossam,
Well, quite frankly, this is a misleading review. You've placed your refund request, on the 9th of September @ 5:28 PM after the cutoff time, which also falls on a Saturday, a non-working day. All requests through the portal have a 24/48 hour review period, which is clearly stated on the home page of the Refund/Exchange Portal. So if we go by the book, this is the 3rd day of processing after your request -- whereas it also clearly mentions under our policy that refunds may take 7-14 working days, and are generally processed faster and there are reasons for that timeframe.
Further to the above, you have texted us on Instagram and we have been in contact with you ever since, and your refund was already processed, but again, we can't control the timeframe that couriers work within as they do not only serve us.
We would truly appreciate it if you convey the real picture, rather than a misleading review that does not do good to our community, nor will it process anything faster.
Again, we thank you for shopping at Gym Apparel, and we are always happy to serve you.
The GA Team
The quality is a world wide class
September 5, 2023
Reply from Gym Apparel
Hi Mostafa,
We truly appreciate you for these words!
We always look forward to serving you again ⚙️
Amazing gym apparel products…
The product is wonderful and the customer service was great, decent and so helpful. thank you guys and go on ❤️❤️
August 25, 2023
to be honest that was a very good…
to be honest that was a very good experience and there is always acceleration response
thanks
August 2, 2023
The tshirt is good price-wise but the…
The tshirt is good price-wise but the quality kan be better specially in the neck part
June 24, 2023
Reply from Gym Apparel
Hi Omar!
First off, thank you for taking a few minutes out of your valuable time to drop this review - we truly appreciate it.
We would love to hear more from you over Instagram on any issues you may have with the t-shirt or any advice for coming pieces that would help us enhance your experience and everyone else through our products.
Thanks again for your time and support!
The GA Team ⚙️
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