GymQuip Fitness Reviews 

81
TrustScore 4.5 out of 5

4.6

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Rated 5 out of 5 stars

Fast and efficient process for purchase, and delivery. Quality of the finish and materials in these gloves is high and they seem pretty robust, as you'd expect from Schiek, so I hope to get a lot of u... See more

Rated 5 out of 5 stars

I had an amazing experience with GymQuip Canberra. Dan & Sam went above and beyond to help me with a last-minute request for an event I was running. Their responsiveness and professionalism made a hug... See more

Company replied

Rated 5 out of 5 stars

I recently purchased a Horizon treadmill through GymQuip and there was a minor manufacturer fault which emerged later on. I contacted GymQuip and got through to Sam who followed up with the manufactur... See more

Company replied

Rated 5 out of 5 stars

Great products, service and prices. I couldn’t find what I needed anywhere else. Unfortunately they couldn’t deliver to an Australia Post Parcel Collect point, but the great staff called me and we wor... See more

Company details

  1. Fitness Equipment Store

Written by the company

Established in 1993, GymQuip Fitness is Canberra's premier fitness equipment supplier. Servicing everyone from domestic home gyms or your ultimate garage gym fit out to apartment complex fitouts to full service 24 hour gyms. From the initial consult GymQuip is your end to end supplier. Designing your dream fitness space we can help from the rubber flooring to all the equipment you could dream of. GymQuip will help you achieve your goals. Buy direct from the importer and save money but cutting out the middle man. Brands that are available such as Force USA, Body Solid, Circle Fitness, Concept 2, Water Rower, Horizon, Spirit, Matrix, BodyCraft, PTP Fitness, Punch Boxing, Sting Boxing, Align Pilates, Schiek, HCE, BodyWorx and Nhord. A massive range of lifting support such as belts and wrist support will have you lifting safely and recovering quickly. GymQuip sells, delivers, installs and offers repairs and maintenance on everything they sell for the life of the product. Open 7 days a week, you can always reach out to a consultant to assist in anything you require. The Commercial Service Division can install your Apartment Gym quickly and professionally and provide Preventative Maintenance Agreements to keep your gym always working at its optimum and tailored specifically for your size complex. Servicing all of Australia from the 2000m2 showroom in Canberra, GymQuip is your one stop fitness shop.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

81 reviews

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Asks customers to review

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Replied to 100% of negative reviews

Typically replies within 48 hours

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4.6

All reviews

(81)

19 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Consistently excellent service over the years

Supportive staff, great delivery and assembly team. We have bought all our fitness equipment from GymQuip over many years and the experience has consistently been good.

September 6, 2024
GymQuip Fitness logo

Reply from GymQuip Fitness

Thank you for your continued support. We look forward to seeing you again soon.

Rated 5 out of 5 stars

Great products, service and prices

Great products, service and prices. I couldn’t find what I needed anywhere else. Unfortunately they couldn’t deliver to an Australia Post Parcel Collect point, but the great staff called me and we worked out an alternative. I will definitely buy from GymQuip again.

August 26, 2024
Rated 5 out of 5 stars

No fuss purchase

Excellent purchase experience. This item was as expected.

September 1, 2024
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Reply from GymQuip Fitness

Thanks for your review Rose. We hope you enjoy your equipment.

Rated 5 out of 5 stars

Happy customer

Easy online ordering, timely acknowledgement of order receipt and friendly in store pick up

August 5, 2024
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Reply from GymQuip Fitness

Thanks for the review Graham, we hope to see you again very soon.

Rated 5 out of 5 stars

Fantastic service

Fantastic service. I hired a treadmill from Gymquip. The hiring process was simple and the treadmill was delivered the next day. Excellent service so far.

July 12, 2024
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Reply from GymQuip Fitness

Thank you for your business and review Josh. We hope you love the treadmill.

Rated 3 out of 5 stars

did not deliver the goods on the agreed…

did not deliver the goods on the agreed date. we were not informed till we had to call and find out. had to take another day off for the delivery.

May 16, 2024
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Reply from GymQuip Fitness

Thank for taking the time to review Mallik. Yes, we had some forklift issues on your day of delivery that didn't allow us to load your item - it impacted not just you but 8 other customers. This meant we needed to reschedule. We apologise that you beat us to the punch on the phone call, it was a difficult day. We hope that your Body Solid G9S gym is helping you achieve your goals, and hope to see you in store soon.

Rated 5 out of 5 stars

Great service

Easy to order, good selection and delivered very quickly. Equipment is great.

May 5, 2024
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Reply from GymQuip Fitness

Thanks for the review Ami. We look forward to helping you next time.

Rated 5 out of 5 stars

Great customer service!

Thanks team, I’ve had my Circle M6000 treadmill for just over 10 years now and it hasn’t missed a beat! Lost the power cable in a recent move and you got it to me in no time. Great customer service!

April 22, 2024
Unprompted review
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Reply from GymQuip Fitness

Thanks for the review Rachel, we are glad you love your treadmill.

Rated 5 out of 5 stars

Recent Purchase

Product in stock
On special
Always helpful staff

February 12, 2024
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Reply from GymQuip Fitness

Thanks for the review Gregory. We look forward to assisting you again.

Rated 5 out of 5 stars

Great service for my spa

Had a few questions about a old spa that I purchased, the guys at gymquip helped me get it up and running had all the parts I needed and posted the items promptly very fast postage.
I did not know anything about the spa the guys there asked for a picture worked out what I had and told me everything I needed to know .highly recommended

Thanks gymquip

January 25, 2024
Unprompted review
GymQuip Fitness logo

Reply from GymQuip Fitness

Thank Mick. There's still a few years left in your 2004 Hot Spring Spa yet mate. Let us know if we can assist further.

Rated 5 out of 5 stars

Customer service

Good customer service. Not pushy. Great experience.

January 9, 2024
GymQuip Fitness logo

Reply from GymQuip Fitness

Thanks for the review. We look forward to helping you in the future

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