Fast and efficient process for purchase, and delivery. Quality of the finish and materials in these gloves is high and they seem pretty robust, as you'd expect from Schiek, so I hope to get a lot of u... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
I had an amazing experience with GymQuip Canberra. Dan & Sam went above and beyond to help me with a last-minute request for an event I was running. Their responsiveness and professionalism made a hug... See more
Company replied
I recently purchased a Horizon treadmill through GymQuip and there was a minor manufacturer fault which emerged later on. I contacted GymQuip and got through to Sam who followed up with the manufactur... See more
Company replied
Great products, service and prices. I couldn’t find what I needed anywhere else. Unfortunately they couldn’t deliver to an Australia Post Parcel Collect point, but the great staff called me and we wor... See more
Company details
Written by the company
Established in 1993, GymQuip Fitness is Canberra's premier fitness equipment supplier. Servicing everyone from domestic home gyms or your ultimate garage gym fit out to apartment complex fitouts to full service 24 hour gyms. From the initial consult GymQuip is your end to end supplier. Designing your dream fitness space we can help from the rubber flooring to all the equipment you could dream of. GymQuip will help you achieve your goals. Buy direct from the importer and save money but cutting out the middle man. Brands that are available such as Force USA, Body Solid, Circle Fitness, Concept 2, Water Rower, Horizon, Spirit, Matrix, BodyCraft, PTP Fitness, Punch Boxing, Sting Boxing, Align Pilates, Schiek, HCE, BodyWorx and Nhord. A massive range of lifting support such as belts and wrist support will have you lifting safely and recovering quickly. GymQuip sells, delivers, installs and offers repairs and maintenance on everything they sell for the life of the product. Open 7 days a week, you can always reach out to a consultant to assist in anything you require. The Commercial Service Division can install your Apartment Gym quickly and professionally and provide Preventative Maintenance Agreements to keep your gym always working at its optimum and tailored specifically for your size complex. Servicing all of Australia from the 2000m2 showroom in Canberra, GymQuip is your one stop fitness shop.
Contact info
16 Goolwa Plc, 2609, Fyshwick, Australia
- 0262804447
- info@gqfitness.com.au
- gymquipfitness.com
4.6
Excellent
81 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from GymQuip Fitness
Thanks for the kind review Mick. We look forward to helping more in the future.
Treadmill servicing
I recently purchased a Horizon treadmill through GymQuip and there was a minor manufacturer fault which emerged later on. I contacted GymQuip and got through to Sam who followed up with the manufacturer on my behalf. He sourced a part promptly and communicated well, before coming around and fixing the issue. The machine now works fine. I was really greatful for his efficiency in resolving the situation so quickly and his thoroughness. I am also glad that I decided to purchase through GymQuip rather than online since the support on servicing makes life a lot easier. Well done guys!
December 18, 2023
Unprompted review
Reply from GymQuip Fitness
Thanks for the review Martin, and thanks for shopping local. Sorry the fault happened in the first place. We hope to see you again in store soon.
Reply from GymQuip Fitness
Thanks for your kind review Katrina. Look forward to helping out in the future.
Perfect and helpful
Faultless, fast and helpful at every step. Super highly recommended.
November 16, 2023
Reply from GymQuip Fitness
Thanks for your review Kate. I am glad we ticked the boxes for you. See you again soon.
Very smooth transaction :)
Very smooth transaction :)
Ordered to pick up and the staff member carried it to my car for me. What service!
November 23, 2023
Quick order
Quick order , and right product ( replacement cables for older gym ) , 5 stars if delivery wasn't so expensive over$100 for small sachel bag , nothing heavy ?
November 16, 2023
Reply from GymQuip Fitness
Thanks for your review Chris. I have looked up your order and agree there has been an overcharge. If you contact the store we can arrange a store credit of $70 for you.
Good equipment at a reasonable price…
Good equipment at a reasonable price (on sale). Quick service and delivery.
October 20, 2023
Reply from GymQuip Fitness
Thanks Robert, we hope to see you again soon.
Care about the customer
After arriving in the store to pick up an order, it wasn't all there. The staff apologised and shipped the rest out free of charge when it was ready.
Everyone makes mistakes, but not everyone fixes them without further hassle.
September 1, 2023
Reply from GymQuip Fitness
Thanks for the kind words. Sorry we made the mistake in the first place.
Great range
Friendly staff and a massive store with a great range. Highly recommend.
August 15, 2023
Unprompted review
Reply from GymQuip Fitness
Thanks for the shoutout Dann, we hope to see you in store soon.
Great range of equipment
Great range of equipment. Knowledgeable helpful staff.
August 11, 2023
Unprompted review
Reply from GymQuip Fitness
Thanks for the shoutout Jess. See you in store again soon.
Shop Feedback
Went into the shop this morning looking for some home gym equipment. The staff there were knowledgeable and very helpful. Strongly recommended.
August 12, 2023
Unprompted review
Reply from GymQuip Fitness
Thanks Gareth, we hope to see in store again soon.
Reply from GymQuip Fitness
Thanks for the review Abbie, we hope to you back soon.
A gym store worth leaving a review for!!
I hardly ever leave reviews but this gym shop went above and beyond to assist me with purchasing my first home gym setup! They were patient and informative in what I would need for my goals and prices were better than other stores ive seen.
Go and see these guys if you need gym equipment! You wont regret it!!
Thanks GymQuip!
August 3, 2023
Unprompted review
Reply from GymQuip Fitness
Thanks for your kind words Brooklyn, we hope to see you in store again soon.
Everything you need in a gym shop!!
What a great gym shop! Beats all the big generic chain stores. Great prices and knowledgeable staff who were super friendly and happy to help with all our questions.
Highly recommend!!
August 10, 2023
Unprompted review
Reply from GymQuip Fitness
Thanks for your review Erin, we hope to see you in store again soon.
Best gym shop!
Amazing experience, great range of equipment, good prices, great staff and very helpful! Highly recommended.
August 4, 2023
Unprompted review
Reply from GymQuip Fitness
Thanks Si, enjoy your new gear!
The staff are very knowledgeable
The staff were very helpful and knowledgeable. Sally helped find equiptment for recovery and the range of boxing equipment was great. I would recommend taking a look.
June 9, 2023
Unprompted review
Reply from GymQuip Fitness
Thanks for your kind review Donna and we are happy you found all the boxing gear you needed. We hope to see you again soon.
Great range! Helpful staff!
GymQuip had alot of equipment to look at and try out instore. I got a bunch of great accessories that I can take to the gym with me. The staff were also really helpful which is a bonus!
July 28, 2023
Unprompted review
Reply from GymQuip Fitness
Thanks Sally, glad to hear you can ramp up your gym session with your own accessories. See you in store soon!
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.