We bought leggings in December and sent them back a week later. Since then I have sent numerous emails requesting my refund and showing proof that the products had arrived. The most shocking email I g... See more
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Shocking customer service with emails replies clearly computer generated. Returned 2 items a months ago - one for refund and one for exchange. Got the refund but not the exchange. I am getting daily e... See more
Horrible experience. I made several orders and more than the half items were missing. When I complained they said they were not going to investigate even if I told them to check weight of packages and... See more
One of the best customer services I've ever seen. I ordered a about four times now, had to return/exchange some items, which went well (just took a few days). When I had a problem with my leggings I w... See more
1.6
Bad
69 reviews
Hasn’t replied to negative reviews
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I’m badly regret why I didn’t read…
I’m badly regret why I didn’t read reviews about gym shark first! It’s been more than one month since I ordered and still I dont receive them! And what makes it worse is gym shark don’t have no customer service therefore you can contact them and get updates!
Mark my words I will never buy again from gym shark!
December 14, 2022
Unprompted review
I places 3 different orders and got…
I places 3 different orders and got problems with all 3 of them. One I ordered almost a month ago and didnt get delivered still
November 20, 2022
Unprompted review
Why do Gymshark put their name on packaging
Why do Gymshark put their name on packaging? I brought gifts for Christmas presents and the package gave it away!
December 1, 2022
Unprompted review
Great customer service!
One of the best customer services I've ever seen. I ordered a about four times now, had to return/exchange some items, which went well (just took a few days). When I had a problem with my leggings I was attentiously heard and they solved it with a gift card. Happy customer here!
September 26, 2022
Unprompted review
they steal from their customers
I have returned my items including the flex high waist. They are not answering my messages and refuse to adjust my payment.
I want the 35 euros to be deducted.
I am not going to pay for more For something I don’t have.
December 18, 2021
Unprompted review
I received half of my order
I received half of my order without notice or explanation. There was also no invoice in thr package.
Edit: 10 dec still no reaction from gymshark
November 26, 2021
Unprompted review
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