The app is really good. It has heaps of information available which is really good to know. I did get charged despite cancelling but the company helpfully refunded me. To note that you need to cancel... See more
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It give me lots of knowledge and encourage me to go on good diet plan , whether I will be pregnant or not it will definitely helps me get healthier

Reply from Gyna
It's education based nutrition. Some of these things I knew, but now I'm getting the explanation or the "why" of these things.

Reply from Gyna
Even though I didn't continue with the program, I could see it was loaded with information and the meal plans would have been great.
What really stood out was the personable customer service that was genuine and caring.
When I can I would give it another go.

Reply from Gyna
Thank you so much to Ms Emilia. I can say I have had a pleasant experience with Gyna. Even during trial, their lessons are systematic as well as practical.
All the best and keep helping!

Reply from Gyna
Very informative and really interesting information.

Reply from Gyna
I like the shorts explanations that make me want to learn more

Reply from Gyna
⭐⭐⭐⭐⭐
This app has been incredibly helpful and informative! It provides so much valuable information in a way that is easy to understand and reassuring. As my husband and I begin our journey toward starting a family and hopefully creating our own little miracle, I feel so much more prepared, knowledgeable, and confident about what to expect. I truly appreciate having a resource that makes such an exciting and important chapter of our lives feel a little less overwhelming. I would highly recommend this app to anyone preparing to begin their journey into parenthood!

Reply from Gyna
I really enjoyed taking the Gyna Fertility course. It was informative, easy to follow, and gave me a much better understanding of fertility and reproductive health. I especially appreciated how the information was explained in a simple way. I would definitely recommend the course to anyone who wants to understand their fertility better.

Reply from Gyna
Update : Gyna reconsider my request and refunded me for the second subscription i didn't knew about it.
I signed up for the trial period of Gyna. I cancelled the subscription on 2 august however I was charged today of 79$. On 2 august there was only a button for cancelling, after being charged today I discovered there is another cancel button available. I reached out to support customers to receive the answer that in fact there were 2 subscriptions one for the fertility course and a second one for the meal plan. Nowhere when I signed up was specified that we are speaking about 2 subscriptions of 79$ and not one as I thought. Also I didn't have the option to cancel 2 subscriptions , but just one. The cancel button number two was available just today after being charged of 79$. The support customers replied that they can't refund me. I am very disappointed of Gyna . Woman that are trying to improve the quality of there eggs don't need bullshit like this. This company is taking advantage of women that are already in a difficult situation. Very unprofessional , I don't recommend at all.

Reply from Gyna
Loved Gyna! I learned so much from the courses. Amazing information and really appreciate the fertility diet! So many fabulous recipes we love. My husband and I are now expecting.

Reply from Gyna
Gyna gives me a lot of useful information that’s needed for my pregnancy journey. Wish that other women will have chance to learn from Gyna. Recommended

Reply from Gyna
I started using the app and was happy to originally pay the subscription fee which gave me usage for 5 months. I found the app and information helpful. However, in June (subscription due to expire in August) I cancelled both the meal plan and the fertility plan as it is very expensive ($342 AUD) and I couldn’t afford to renew it because I needed to focus my money into preparing for my first baby. I received confirmation on the app that it was cancelled and I could still access my plans up until the last day.
To my horror, I was charged for a further renewal subscription for another 5 months (which I have no idea how, as I had already cancelled). Immediately after being charged, I checked my subscription which was now showing active!! I cancelled yet again, and contacted customer service raising a refund request for both plans. I received a very automated sounding email back saying that they cannot refund subscription renewal charges and that it “looks like I’ve had great use out of the app”. My issue was never with the app itself, it was that I had already cancelled well in advance, but somehow this didn’t stick and I was charged renewal.
I responded to customer services regarding my situation and have not heard back, nor been met with any empathy. I’m so angry and disappointed in the lack of accountability - I feel I have literally been robbed of my money.
To also find reviews on here that are similar to my situation angers me even more, as it seems to be a common problem/practice for Gyna. I’m very unhappy with the service and have requested a case escalation, which based on the current communication, I am totally not confident with.
Be very careful if signing up for a subscription with Gyna. Even if you cancel, make sure to CHECK IT AGAIN because clearly, you can’t rely on it going through the first time.
Since posting this review, Gyna responded very quickly to resolve the matter. There seemed to be a glitch in the cancellation system, and I have now been fully refunded for the unexpected renewal charges. I am
Grateful for client service contacting me straight away to fix the issue, but I’m unsure if I would have received the same follow up had I not posted a one star review. The app content was fantastic, and I will strongly consider reactivating my subscription when I can afford the charges, but I would still be wary of any time you are trying to cancel. I do hope Gyna fixes the cancellation flow and makes it much more user friendly.

Reply from Gyna
I am grateful for I got the help I needed. But I am worried if I got correctly understanding information, because earlier I thought my problem was solved, but it appeared that I understood everything I needed not everything correctly.

Reply from Gyna
User friendly, just enough scientific evidence but not too technical, easy to follow suggestions

Reply from Gyna

Reply from Gyna
I genuinely like the Gyna app itself. The design is clean, the concept is great, and it seems like a helpful tool. That's the only reason I'm giving it 2 stars instead of 1.
Unfortunately, due to personal circumstances, I never really got the change to use it. After receiving a medical diagnosis indicating that my chances of becoming pregnant are extremely low, using the app was no longer a priority. In December 2025, I cancelled my subscription through the app, exactly as instructed.
The problem is that the app provided no confirmation of the cancellation, and at the time I didn't think to take a screenshot as proof.
Then, in June, I was shocked to discover that €155 had been charged to my account for another six-month subscription. I immediately contacted customer support, explaining that I had cancelled my subscription months earlier. Instead of investigating or showing any understanding, they simply refused to help.
As a result, I am now stuck paying €155 for a subscription I genuinely believed had already been cancelled. That feels incredibly unfair and has completely destroyed my trust in the company. I feel misled and taken advantage of.
Ironically, after this experience, I have now taken a screenshof of my current cancellation, because I no longer trust the cancellation process to work without proof. Customers should never have to do this.
So, while the app itself deserves praise, the subscription management and customer service absolutely do not. My advice to everyone is simple: if you cancel you subscription, take screenshots and keep them. Without proof, you may find yourself in het same frustrating situation as I do.

Reply from Gyna
The Gyna advice is quick and simple to understand which makes it easy to make tweaks to adopt the fertility diet and make other positive changes. Also really impressed with the customer service. I had a minor billing issue and Emilia responded in less than a day and resolved it there and then.

Reply from Gyna
The company is extremely prompt dealing with my queries and resolving my issues for me. They even took in my feedback provided, which was really much appreciated.

Reply from Gyna
Enjoying the information and how it’s presented

Reply from Gyna
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