Gyna Reviews 

2,819
TrustScore 4 out of 5

4.0

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Review summary

Created with AI, based on recent reviews

Evaluating 415 reviews, reviewers had a great experience with this company. Users frequently share that the mobile application provides valuable, easy to understand educational content about health and nutrition. People truly enjoy the engaging daily quizzes and practical tips that help them make positive lifestyle changes. Many individuals also warmly appreciate the wonderful recipes and structured daily courses designed to support their personal wellness goals. Some reviewers were not happy with unexpected subscription charges and confusing cancellation terms regarding extra meal plans. Customers noted that stopping the initial trial failed to prevent additional billings, making the overall billing process quite frustrating.

What people talk about most

User experience

Consumers find user experience to be positive, highlighting that the platform is intuitive, easy to navigate,... See more

Product

People report positive experiences with the product, highlighting the wealth of educational information and... See more

Application

Users describe ambiguous interactions with application, as experiences with the platform are heavily divided.... See more

Subscription

Customers consistently note negative experiences with subscription, highlighting unexpected charges for... See more

Cancellation

Reviewers mention negative feedback about cancellation due to unexpected charges after attempting to cancel... See more

Reviews shaping this summary

Rated 4 out of 5 stars

The app is really good. It has heaps of information available which is really good to know. I did get charged despite cancelling but the company helpfully refunded me. To note that you need to cancel... See more

Company replied

Rated 4 out of 5 stars

I am happy with the app all the info is very clear concise and I am learning a lot. Maybe if I have to say something that I don’t like much is that sometimes is too repetitive and a little stressful w... See more

Company replied

Rated 4 out of 5 stars

I thought I knew everything on the subject but I’ve learned a lot. Lots of information, maybe too much. Would be better if it was just a little bit and more partial and actionable info, with opt... See more

Company replied

Rated 4 out of 5 stars

I think the learning aspect is great, but I’m disappointed with the meal plan options. They don’t seem to closely follow what is being taught in terms of nutritional value.

Company replied



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4.0

Great

TrustScore 4 out of 5

3K reviews

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4.0

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(2,819)

459 reviews in the last 12 months

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Rated 4 out of 5 stars

Easy to follow

Easy to follow

August 17, 2026
Unprompted review
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Reply from Gyna

Thank you, Jacky! Keeping the Gyna lessons easy to follow — one clear step at a time — is exactly what we set out to do. Enjoy the rest of your program! — Mary, Gyna

Rated 5 out of 5 stars

It give me lots of knowledge

It give me lots of knowledge and encourage me to go on good diet plan , whether I will be pregnant or not it will definitely helps me get healthier

August 17, 2026
Unprompted review
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Reply from Gyna

Thank you, Aman — and what a healthy way to look at it. Everything the Gyna fertility diet asks of you also supports your energy, your cycle and your long-term health, so it's never wasted effort. Cheering you on. — Mary, Gyna

Rated 4 out of 5 stars

It's education based nutrition

It's education based nutrition. Some of these things I knew, but now I'm getting the explanation or the "why" of these things.

August 15, 2026
Unprompted review
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Reply from Gyna

Thank you, Nat! The "why" is the whole point — once you understand how a nutrient actually affects egg quality and hormones, the choices stop feeling like rules and start making sense. So glad Gyna is giving you that. — Mary, Gyna

Rated 5 out of 5 stars

Amazing personal customer service

Even though I didn't continue with the program, I could see it was loaded with information and the meal plans would have been great.
What really stood out was the personable customer service that was genuine and caring.
When I can I would give it another go.

August 15, 2026
Unprompted review
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Reply from Gyna

Thank you, Candice — that's a generous thing to write about a program you didn't end up continuing, and we really appreciate it. Genuine, caring support is something we work hard at, and I'm glad it showed. The door is always open if you'd like to pick up the Gyna meal plans another time. — Mary, Gyna

Rated 5 out of 5 stars

Thank you so much to Ms Emilia

Thank you so much to Ms Emilia. I can say I have had a pleasant experience with Gyna. Even during trial, their lessons are systematic as well as practical.
All the best and keep helping!

August 15, 2026
Unprompted review
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Reply from Gyna

Thank you, Kai! I'll make sure Emilia sees this — she'll be delighted. And we're so glad the Gyna lessons felt both systematic and practical right from the trial; that balance is exactly what we aim for. All the best to you! — Mary, Gyna

Rated 5 out of 5 stars

Very informative and really interesting…

Very informative and really interesting information.

August 13, 2026
Unprompted review
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Reply from Gyna

Thank you, Shinelle! Fertility science should be genuinely interesting, not a chore to get through — we're so glad it's landing that way. — Mary, Gyna

Rated 5 out of 5 stars

I like the shorts explanations that…

I like the shorts explanations that make me want to learn more

August 12, 2026
Unprompted review
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Reply from Gyna

Thank you, Karina! Short, clear explanations that leave you curious for more are exactly what we aimed for with the Gyna Fertility Course — there's plenty more waiting as you go. Enjoy the journey! — Mary, Gyna

Rated 5 out of 5 stars

⭐⭐⭐⭐⭐excellent help and knowledge

⭐⭐⭐⭐⭐

This app has been incredibly helpful and informative! It provides so much valuable information in a way that is easy to understand and reassuring. As my husband and I begin our journey toward starting a family and hopefully creating our own little miracle, I feel so much more prepared, knowledgeable, and confident about what to expect. I truly appreciate having a resource that makes such an exciting and important chapter of our lives feel a little less overwhelming. I would highly recommend this app to anyone preparing to begin their journey into parenthood!

August 3, 2026
Unprompted review
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Reply from Gyna

What a wonderful thing to read, Jennifer — thank you. Feeling prepared and confident as you and your husband start this chapter is precisely what we hope Gyna gives people, and knowing it made something big feel a little less overwhelming means the world to us. Wishing you both every happiness on the road to your little miracle 💛 — Mary, Gyna

Rated 5 out of 5 stars

I really enjoyed taking the Gyna…

I really enjoyed taking the Gyna Fertility course. It was informative, easy to follow, and gave me a much better understanding of fertility and reproductive health. I especially appreciated how the information was explained in a simple way. I would definitely recommend the course to anyone who wants to understand their fertility better.

July 31, 2026
Unprompted review
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Reply from Gyna

Thank you, Hajara! Understanding your own fertility and reproductive health shouldn't require a science degree, so hearing that the Gyna Fertility Course explained it simply is the best compliment we could get. Thank you for recommending us. — Mary, Gyna

Rated 1 out of 5 stars

Hidden subscriptions without the possibility to cancel them before being charged

Update : Gyna reconsider my request and refunded me for the second subscription i didn't knew about it.
I signed up for the trial period of Gyna. I cancelled the subscription on 2 august however I was charged today of 79$. On 2 august there was only a button for cancelling, after being charged today I discovered there is another cancel button available. I reached out to support customers to receive the answer that in fact there were 2 subscriptions one for the fertility course and a second one for the meal plan. Nowhere when I signed up was specified that we are speaking about 2 subscriptions of 79$ and not one as I thought. Also I didn't have the option to cancel 2 subscriptions , but just one. The cancel button number two was available just today after being charged of 79$. The support customers replied that they can't refund me. I am very disappointed of Gyna . Woman that are trying to improve the quality of there eggs don't need bullshit like this. This company is taking advantage of women that are already in a difficult situation. Very unprofessional , I don't recommend at all.

August 9, 2026
Unprompted review
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Reply from Gyna

Hi Iulia — Emilia from Gyna here. Thanks for updating your review.

Confirming where this landed: your $79.00 Premium Meal Plan charge has been refunded in full, and both of your Gyna subscriptions are cancelled. Nothing further will be billed.

To answer the question properly for anyone reading: Gyna offers two separate products — the Gyna Fertility Course and the Gyna Premium Meal Plan. If you take both at signup they are billed as two subscriptions, and each is cancelled separately. You can cancel either or both at any time at gyna.co/billing under Manage Subscription, and it takes effect immediately with no further charges. You can also email Emilia@gyna.co and we'll cancel them for you and confirm in writing.

If anything is still outstanding, reply here or write to me directly.

Rated 5 out of 5 stars

Loved Gyna!

Loved Gyna! I learned so much from the courses. Amazing information and really appreciate the fertility diet! So many fabulous recipes we love. My husband and I are now expecting.

June 27, 2026
Unprompted review
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Reply from Gyna

Lexi, congratulations!! 🎉 You and your husband have completely made our week — this is the news we all quietly hope for when a member starts the programme.

Thank you for such lovely words about the Gyna fertility courses and the fertility diet. Our recipes are a real labour of love, so hearing you've been cooking them together is honestly the nicest feedback we could get.

We're wishing you both a happy, healthy pregnancy — and please come back and tell us when your little one arrives. 💕

Mary, Gyna

Rated 5 out of 5 stars

Gyna gives me a lot of useful…

Gyna gives me a lot of useful information that’s needed for my pregnancy journey. Wish that other women will have chance to learn from Gyna. Recommended

August 5, 2026
Unprompted review
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Reply from Gyna

Kim, thank you — this genuinely made us smile! 💕

Your wish is ours exactly: the Gyna fertility programme exists to put clear, practical guidance on nutrition, cycle health and lifestyle into the hands of women who so often can't find it anywhere else.

We're wishing you all the very best on your journey — and if a question ever comes up, I'm at Mary@gyna.co. 🌷

Mary, Gyna

Rated 3 out of 5 stars

I felt robbed, but issue has since been resolved.

I started using the app and was happy to originally pay the subscription fee which gave me usage for 5 months. I found the app and information helpful. However, in June (subscription due to expire in August) I cancelled both the meal plan and the fertility plan as it is very expensive ($342 AUD) and I couldn’t afford to renew it because I needed to focus my money into preparing for my first baby. I received confirmation on the app that it was cancelled and I could still access my plans up until the last day.
To my horror, I was charged for a further renewal subscription for another 5 months (which I have no idea how, as I had already cancelled). Immediately after being charged, I checked my subscription which was now showing active!! I cancelled yet again, and contacted customer service raising a refund request for both plans. I received a very automated sounding email back saying that they cannot refund subscription renewal charges and that it “looks like I’ve had great use out of the app”. My issue was never with the app itself, it was that I had already cancelled well in advance, but somehow this didn’t stick and I was charged renewal.
I responded to customer services regarding my situation and have not heard back, nor been met with any empathy. I’m so angry and disappointed in the lack of accountability - I feel I have literally been robbed of my money.
To also find reviews on here that are similar to my situation angers me even more, as it seems to be a common problem/practice for Gyna. I’m very unhappy with the service and have requested a case escalation, which based on the current communication, I am totally not confident with.
Be very careful if signing up for a subscription with Gyna. Even if you cancel, make sure to CHECK IT AGAIN because clearly, you can’t rely on it going through the first time.

Since posting this review, Gyna responded very quickly to resolve the matter. There seemed to be a glitch in the cancellation system, and I have now been fully refunded for the unexpected renewal charges. I am
Grateful for client service contacting me straight away to fix the issue, but I’m unsure if I would have received the same follow up had I not posted a one star review. The app content was fantastic, and I will strongly consider reactivating my subscription when I can afford the charges, but I would still be wary of any time you are trying to cancel. I do hope Gyna fixes the cancellation flow and makes it much more user friendly.

August 2, 2026
Unprompted review
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Reply from Gyna

Hi Alicia - Mary here from Gyna.

You filed two refund requests and both came back with a template that talked about your app usage. That was our policy at the time and it was the wrong one — how much of the app someone has used is not a reason to keep money they're asking us to return. We've dropped it, and both of your 1 August charges have now been refunded in full. Card refunds take 5-10 business days to appear.

A Gyna subscription can be cancelled at any time from gyna.co/billing , and cancelling stops billing at the end of the paid term. If you'd like to go through what happened on your account in June, email me at mary@gyna.co — that reaches me directly rather than the support queue.

You shouldn't have had to file twice and then chase us. I'm sorry that you did.

Rated 4 out of 5 stars

I am grateful for I got the help I…

I am grateful for I got the help I needed. But I am worried if I got correctly understanding information, because earlier I thought my problem was solved, but it appeared that I understood everything I needed not everything correctly.

August 2, 2026
Unprompted review
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Reply from Gyna

Ieva, thank you — we're glad you got the help you needed. Let me remove any doubt for you: your Gyna Premium Meal Plan subscription is cancelled, your refund has been processed in full, and nothing further can be charged.

If anything still looks unclear on your statement, email me at Mary@gyna.co and I'll walk you through it personally.

Mary, Gyna

Rated 5 out of 5 stars

User friendly

User friendly, just enough scientific evidence but not too technical, easy to follow suggestions

August 3, 2026
Unprompted review
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Reply from Gyna

Thank you, Tamara! 💛 That balance is exactly what we're after — the Gyna fertility programme is built on real evidence but written so you can act on it, not wade through jargon. We're so glad the suggestions are easy to follow. 🌸

Mary, Gyna

Rated 5 out of 5 stars

Great information! Changed my health!

Great information!

July 1, 2026
Unprompted review
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Reply from Gyna

Rachel — "changed my health" is honestly the best thing we could read. Thank you! 💛 We're delighted the Gyna nutrition and fertility guidance is making a real difference for you.

Mary, Gyna

Rated 2 out of 5 stars

Gyna: great app, terrible customer service!

I genuinely like the Gyna app itself. The design is clean, the concept is great, and it seems like a helpful tool. That's the only reason I'm giving it 2 stars instead of 1.

Unfortunately, due to personal circumstances, I never really got the change to use it. After receiving a medical diagnosis indicating that my chances of becoming pregnant are extremely low, using the app was no longer a priority. In December 2025, I cancelled my subscription through the app, exactly as instructed.

The problem is that the app provided no confirmation of the cancellation, and at the time I didn't think to take a screenshot as proof.

Then, in June, I was shocked to discover that €155 had been charged to my account for another six-month subscription. I immediately contacted customer support, explaining that I had cancelled my subscription months earlier. Instead of investigating or showing any understanding, they simply refused to help.

As a result, I am now stuck paying €155 for a subscription I genuinely believed had already been cancelled. That feels incredibly unfair and has completely destroyed my trust in the company. I feel misled and taken advantage of.

Ironically, after this experience, I have now taken a screenshof of my current cancellation, because I no longer trust the cancellation process to work without proof. Customers should never have to do this.

So, while the app itself deserves praise, the subscription management and customer service absolutely do not. My advice to everyone is simple: if you cancel you subscription, take screenshots and keep them. Without proof, you may find yourself in het same frustrating situation as I do.

June 25, 2026
Unprompted review
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Reply from Gyna

Hi Ginger — Mary here, customer support at Gyna. You've been refunded back to your Visa on July 30 2026, arriving within 5–10 business days.

The June renewal — the one you didn't expect — is refunded in full, with no conditions and no proof required from you. We've also refunded your original payment from November as a goodwill gesture, even though that one covered the plan you signed up for. You don't need to do anything for either.

I'm sorry for how this was handled when you first got in touch. You raised it in good faith and were turned away, and that was the wrong answer. Our policy now is to refund a disputed charge and investigate afterwards, rather than asking the customer to prove their case first.

On cancelling itself, so anyone reading this knows what to expect: it takes about 30 seconds in the app under Billing, and it confirms twice — on screen immediately, and by email within minutes. Your June cancellation went through exactly that way, which is the confirmation you screenshotted.

I'd still like to understand what happened in December. I'm emailing you now the complete activity record for your account so you can see what registered on our side and when. If something failed for you, that record is how we'll find it — please reply to it.

— Mary, Customer Support, Gyna Fertility (gyna.co)

Rated 5 out of 5 stars

Great Advice - Greater Customer Service

The Gyna advice is quick and simple to understand which makes it easy to make tweaks to adopt the fertility diet and make other positive changes. Also really impressed with the customer service. I had a minor billing issue and Emilia responded in less than a day and resolved it there and then.

July 27, 2026
Unprompted review
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Reply from Gyna

Catherine, thank you — this made our day! 💕 We're so pleased the Gyna fertility diet has been easy to fold into your routine; small, doable tweaks are exactly the idea.

And thank you for the kind words about our support team — I'll make sure Emilia sees them. If you ever need anything, I'm at Mary@gyna.co.

Mary, Gyna

Rated 5 out of 5 stars

Awesome client experience

The company is extremely prompt dealing with my queries and resolving my issues for me. They even took in my feedback provided, which was really much appreciated.

July 27, 2026
Unprompted review
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Reply from Gyna

Edlyn, thank you so much! 💛 And genuinely — thank you for the feedback you sent us. It was thoughtful, and it's the sort of thing that actually shapes what we improve.

You can always reach me at Mary@gyna.co.

Mary, Gyna

Rated 5 out of 5 stars

Enjoying the information and how it’s…

Enjoying the information and how it’s presented

July 25, 2026
Unprompted review
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Reply from Gyna

Thank you! 💛 We put a lot of care into how the Gyna material is presented — clear, bite-sized and genuinely usable — so it's lovely to hear that's landing.

Mary, Gyna

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