Purchased a pair of sidi fast road shoes size 44 which were slightly too big. Sent them back for size 43.5 which are perfect. Love the shoes, stiff and comfy with sidi quality. Service from H2 gear w... See more
Company replied
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Purchased a pair of sidi fast road shoes size 44 which were slightly too big. Sent them back for size 43.5 which are perfect. Love the shoes, stiff and comfy with sidi quality. Service from H2 gear w... See more
Company replied
With the world being as it is some relatively easy things are becoming scarce… Never mind cassettes and brake pads; without tyres you can’t go anywhere. Luckily H2 had some Course 1’s in 28mm (25 cur... See more
I bought a gravel bike from H2 Gear, very impressed with communications and service. The bike was delivered in a week from order, some small assembly required (as expected, front wheel, seat and handl... See more
My experience with H2 bike and the St pauls Giant store has been first class.From my initial discussions with Rebecca; through the simple transactions online and the premium delivery via DHL in ju... See more
Company replied
H2 Gear is the online arm of Giant St. Paul's, Giant Bicycles' flagship London showroom and shop. As the largest bike shop in London we have the space to display the full range of Giant & Liv bikes and most all clothing and accessories. If you have a Giant or Liv bike, or are thinking about one, feel free to ring with any questions and enjoy your next ride!
200 Aldersgate Street, EC1A 4HD, London, United Kingdom
Website said to expect delivery in about 11 days but order turned up 2 days after ordering. Great service.

Reply from H2 Gear
This was fantastic service, even with all the hurdles at the moment.
The bike was ordered and dispatched within 48hrs and I have one very happy son and a great bike.

Reply from H2 Gear

Reply from H2 Gear
Always a little nervous when purchasing something expensive from a retailer that I’ve never used before or familiar with.
First time buying from H2 Gear and absolutely no problems at all, very good price and super fast delivery. At checkout it stated that the item would be dispatched withIn 9 days...In actual fact it arrived within 48 hours of placing the order.
Thanks will be adding to my list of trusted Online stores

Reply from H2 Gear
Oredered a bike online and got it delivered the following day. No problems at all. We're very happy with the we experience.

Reply from H2 Gear
I had been looking for a specific bike for some time, and discovered it in stock at the Giant St. Paul's London store.
They responded to my email about availability within hours, and I ordered and received it from them within 2 days.
Speedy, professional and friendly. Thank you.

Reply from H2 Gear
Extremely helpful and friendly staff. Not looking to just sell you something but making sure what you buy is the correct thing for you and your needs.
Unfortunately the product that arrived was not as advertised online. However, the delivery was fast and H2 refunded the product.
very good and quick response even during the pandemic. have already recommended them to some friends already.
Competitive price quick and efficient delivery. Great service
Ordered this and it came the next day! Great service. Products all good quality - had to guess the clothing sizes but a good fit. Might go up a size in Liv tops though. Ordered a small, I’m a size 6 on top and it’s quite snug!
Hi, phoned up yesterday and stock I wanted was in. I ordered by 12 and it was shipped at 1pm and I received it today by 11am. Brilliant service and will buy with question from here again. Great communication and customer service. Thank you
Absolutely superb service ordered item yesterday atrived today well done H2 gear
Really good service i would bye from H2 Gear st Paul's London again
Item as described and delivered in just a couple of working days. Best price online
Ordered online 1am on the Monday, bike arrived 11am the following day. I tried to source my bike from everywhere in the UK and was told it was completely sold out, however H2 Gear had one in stock. No hassle finance credit service completed online in just a few minutes.
Easy site to navigate and quick delivery.
I ordered my bike on Saturday afternoon and received it before 10am on Wednesday , amazing delivery time particularly in the current situation. All assembled and out on the road within an hour , very satisfied customer 🚴♀️
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