Purchased a pair of sidi fast road shoes size 44 which were slightly too big. Sent them back for size 43.5 which are perfect. Love the shoes, stiff and comfy with sidi quality. Service from H2 gear w... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Purchased a pair of sidi fast road shoes size 44 which were slightly too big. Sent them back for size 43.5 which are perfect. Love the shoes, stiff and comfy with sidi quality. Service from H2 gear w... See more
Company replied
With the world being as it is some relatively easy things are becoming scarce… Never mind cassettes and brake pads; without tyres you can’t go anywhere. Luckily H2 had some Course 1’s in 28mm (25 cur... See more
I bought a gravel bike from H2 Gear, very impressed with communications and service. The bike was delivered in a week from order, some small assembly required (as expected, front wheel, seat and handl... See more
My experience with H2 bike and the St pauls Giant store has been first class.From my initial discussions with Rebecca; through the simple transactions online and the premium delivery via DHL in ju... See more
Company replied
H2 Gear is the online arm of Giant St. Paul's, Giant Bicycles' flagship London showroom and shop. As the largest bike shop in London we have the space to display the full range of Giant & Liv bikes and most all clothing and accessories. If you have a Giant or Liv bike, or are thinking about one, feel free to ring with any questions and enjoy your next ride!
200 Aldersgate Street, EC1A 4HD, London, United Kingdom
Ordered my bike online. H2 gear quickly emailed to confirm purchase and delivery estimate bike recieved on time great service would highly recommend
Excellent service,quick,no hassle.would order again no problem
Had what I wanted in stock, shipped incredibly quickly. Received earlier than initially stated. Really pleased.
Really helpful, knowledgeable staff. Bike arrived in perfect condition; bit of a delay with delivery, but all to do with the courier and not the shop. They kept me up to date on what was happening and were easy to contact whenever I had any questions. Can definitely recommend.

Reply from H2 Gear
Easy to use site. Very speedy delivery when ordered before midday. Great product

Reply from H2 Gear
Great product. Good price. Quick delivery with option to choose date.
Will use again.
Easy to use website, ordering was easy and very quick. The order was on time and came in good condition. I've not had to use customer services yet. But I'm happy to say so far so good. First time using this company, but I'm more than happy to recommend them.
Good service around the delivery company where not the best they left the parcel on my doorstep without ringing the doorbell or leaving a card with instructions where to find the parcel which is worrying
But was all sorted very quickly by the staff at H2
Thank you
Nat
Excellent service and the only supplier outside of eBay who stocked my size (43.5) for which I was very grateful.
Excellent, still waiting for delivery. However, everything seems good up to now.
Purchased a bike here within the last couple of days ,great website,easy to scroll through, highly recommend this if you are interested in a new bike .
Great products at a good price with fast delivery.
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