From beginning to end H20 Hot Tubs were 1st Class . From Molly & Katie helping us choose the best Tub for us, and answering any questions we threw at them they promptly got back to us. Delivery went s... See more
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Review summary
Created with AI, based on recent reviews
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Reviews shaping this summary
Hayden, the service engineer from H20 is an asset to the company. Arrived on time, actually slightly early, has a friendly and helpful manner and a pleasant personality. He did a great job in ser... See more
Company replied
I have been wanting a compact Hot Tub for a while, we have had one for over 14 years but moved ti a smaller house. I searched many sites but after having dialogue with H2o i was impressed. From my dir... See more
Company replied
H20 hubs are amazing value for money and the service is excellent. The delivery men Tony and Leighton were outstanding and so professional. Made sure they handle the hot tub with the upmost care, ma... See more
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Company details
Written by the company
One of the UK's best loved hot tub retailers, offering affordable hot tubs, delivered nationwide, starting from just £2999. Spread the cost with our competitive finance packages and have total peace of mind thanks to our comprehensive warranty. Browse our range of quality spas online or give us a call for a chat to discuss how we can give you the hot tub of your dreams. Over a decade of experience in the industry means we know hot tubs inside & out, and have carefully curated a beautiful collection of spas that have desirable features, powerful pumps and reliable control systems that are economical and built to last. We also have a showroom based in Nottingham, where you can come and view the products for yourself.
Contact info
Unit 4G Blenheim Court, Blenheim Industrial Park, NG6 8YP, Nottingham, United Kingdom
- 0333 990 0320
- sales@h2ohottubs.co.uk
- h2ohottubs.co.uk
4.9
Excellent
1K reviews
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Replied to 100% of negative reviews
Typically replies within 24 hours
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Absolutely fantastic service from start…
Absolutely fantastic service from start to finish
Cannot fault them
August 19, 2026
Unprompted review
Reply from H2O Hot Tubs
Thanks so much for the amazing review and for choosing H2O Hot Tubs!
Aaron and Neal turned up at the time…
Aaron and Neal turned up at the time they stated. Were very professional. Placed our hot tub where are asked. They set up the cleaning cycle times and explained the controls and to fill the spa,change filters and when to change the water. Hats off to you guys for doing an amazing job it that unruly heat.
August 14, 2026
Unprompted review
Reply from H2O Hot Tubs
Thanks so much for the amazing review and for choosing H2O Hot Tubs!
The team are so helpful
The team are so helpful, not only with my hot tub purchase but the after sales has been second to none. Thanks to Molly, Katie and Rich. Couldn’t recommend highly enough!!
August 13, 2026
Reply from H2O Hot Tubs
Thanks Mark for your fantastic review. We're so pleased Molly, Katie and Rich have looked after you so well, both during your purchase and afterwards. Thanks for choosing H2O Hot Tubs!
Dan was great
Dan was great - he arrived when expected, was very friendly and efficient and did a great job of servicing our tub
August 12, 2026
Unprompted review
Reply from H2O Hot Tubs
Thanks Kerri for your lovely review. We're delighted Dan was friendly, efficient and did such a great job servicing your hot tub. Thanks for choosing H2O Hot Tubs!
Ty and Leighton were absolutely…
Ty and Leighton were absolutely fantastic, you couldn’t ask for a better delivery/install team.
They were very friendly and fantastic at their jobs, there is no words to describe their brilliance.
Thank you to all staff at h2o hottubs
Many thanks to Molly, Katie, Pauline, Ty
and Leighton
Steve and Debbie
August 6, 2026
Unprompted review
Reply from H2O Hot Tubs
Thank you Stephen for such a brilliant review. We're thrilled Molly, Katie, Pauline, Ty and Leighton made the whole experience so positive for you and Debbie. We hope you both love your new hot tub!
From start to finish the team have been…
From start to finish the team have been great. Keeping us informed of what needs done . Making sure we were ready for the hot tub being delivered so we wouldn't have any issues. Aaron and Ty were great from the off. Letting us know they were running a little late, setting everything up talking us through what they were doing at all points. Went through everything making sure we were happy and understood what to do before they left. Great company from start to finish so happy with our purchase and the customer care. Would highly recommend
August 10, 2026
Unprompted review
Reply from H2O Hot Tubs
Thanks Robert for your wonderful feedback. We're so pleased Aaron and Ty kept you informed, made the installation straightforward and explained everything clearly. Enjoy your new hot tub, and thank you for choosing H2O Hot Tubs!
Excellent service
Ty and Leighton were fantastic. Solution focussed, friendly and highly professional- went the extra mile- thank you 🙂
August 7, 2026
Unprompted review
Reply from H2O Hot Tubs
Thank you Aimee for your kind review. We're delighted Ty and Leighton were friendly, professional and went the extra mile for you. Thanks for choosing H2O Hot Tubs!
Five star service as always
August 2, 2026
Reply from H2O Hot Tubs
Thanks Mark for your fantastic review and for choosing H2O Hot Tubs. We're so pleased you've received five-star service once again!
Nothing to much trouble for the team..
Nothing to much trouble for the team... great service...
Had the hot tub nearly a year now..
Money well spent...
Many thanks Barry
July 4, 2026
Reply from H2O Hot Tubs
Thanks Barry for your lovely review and for choosing H2O Hot Tubs. We're delighted you're still enjoying your hot tub and feel it was money well spent!
Ty and Leighton were amazing..
Ty and Leighton delivered and set up my pure bliss hot tub today.
I could not be happier!
They were professional, efficient and friendly and kind. They showed me how everything worked and gave me plenty of helpful tips and guidance on how to manage my hot tub.
They made the whole process stress free and enjoyable.
The hot tub is incredible! After putting this off for many years i finally took the “plunge”.
I would 💯 recommend ❤️
August 6, 2026
Unprompted review
Reply from H2O Hot Tubs
Thanks Janice for your wonderful review. We're so pleased Ty and Leighton made your Pure Bliss delivery and set-up friendly, helpful and stress-free. Thanks for choosing H2O Hot Tubs!
Happy, pleasing experience.
Excellent communication from start to finish. Our installers, Aaron & Neal were superb. They were very friendly & helpful, and also demonstrating a can do attitude, which is quite rare these days. Thank you all at H20 Hot Tubs
August 6, 2026
Unprompted review
Reply from H2O Hot Tubs
Thanks Paul for your excellent review. We're delighted Aaron and Neal were friendly, helpful and brought such a positive can-do attitude to the installation. Thanks for choosing H2O Hot Tubs!
H2O Spa
From the start where we spoke to Pauline regarding the various hot tubs. She was great at helping us decide what we wanted and needed. She was always responsive to our questions and got back to us every time. Kate who arranged the logistics was also so helpful and always got back to us quickly. We took delivery of our hot tub today. We included the set up service. This was done by Ty and Leighton. I don’t think we have ever had such professional and courteous delivery and installation professionals. They explained and demonstrated everything so clearly and were patient with our questions making sure we were happy. Fabulous service all round. First class.
August 5, 2026
Unprompted review
Reply from H2O Hot Tubs
Thanks Anna for your fantastic review. We're so pleased Pauline, Kate, Ty and Leighton looked after you so well from choosing your hot tub through to installation. Thanks for choosing H2O Hot Tubs!
Excellent service
Tony and Leighton were brilliant from start to finish. Very professional and information wise, went above and beyond. Can’t fault the whole process from enquiry to installation. Would highly recommend to anyone wanting a Hot tub
August 4, 2026
Unprompted review
Reply from H2O Hot Tubs
Thanks Justin for your brilliant review. We're delighted Tony and Leighton were professional, informative and went above and beyond. Thanks for choosing H2O Hot Tubs!
Excellent customer service from start…
Excellent customer service from start to finish across all departments. Even rang the sales contact at 5pm on a Friday and got a return call. Installation team were fantastic arrived exactly on time. Highly recommend
July 31, 2026
Unprompted review
Reply from H2O Hot Tubs
Thanks Stephen for your lovely review and for choosing H2O Hot Tubs. We're so pleased you received excellent customer service from start to finish!
We had our Hot Tub delivered today by…
We had our Hot Tub delivered today by Aaron and Neal, we are so happy with our purchase and they made the whole delivery process so stress free. First class service from start to finish thank you to H20. Kevin
August 4, 2026
Unprompted review
Reply from H2O Hot Tubs
Thanks James for your wonderful review. We're delighted Aaron and Neal made your delivery smooth and stress-free. Thanks for choosing H2O Hot Tubs!
AUGUST 4th
AUGUST 4th, 2026
Excellent company and service
We purchased a hot Today and we have been using their maintenance, close down and opening service . We always have extremely polite and caring staff coming to our house , we particularly appreciate all the help from Aaron & Neal, who was so professional and helpful. Thanks to all
the team , Tracy Much appreciated, now i can enjoy my new hotpoint with the family,don't worry i will give H20 spa a very excellent feedback to everyone,and i would 100% Recommended to Anyone thank you to All from John & Gwyneth from Caernarfon in North wales 🏴
August 4, 2026
Unprompted review
Reply from H2O Hot Tubs
Thanks John for your fantastic review. We're so pleased Aaron and Neal were professional and helpful, and that the whole team has looked after you so well. Thanks for choosing H2O Hot Tubs!
Tony and Neal were great
Tony and Neal were great. Hot tub was installed and delivered as agreed. Everything was explained to us, all questions answered. Whole process was smooth with regular updates
August 3, 2026
Unprompted review
Reply from H2O Hot Tubs
Thanks Joanna for your lovely review. We're delighted Tony and Neal made the delivery and installation smooth, informative and straightforward. Thanks for choosing H2O Hot Tubs!
Easy purchase
Excellent help and advice during the purchasing process, easy to arrange purchase and deliver and the delivery team were great, installed it quickly and helped with ongoing maintenance. Just waiting to use it now!
August 3, 2026
Unprompted review
Reply from H2O Hot Tubs
Thanks Lindsey for your lovely review and for choosing H2O Hot Tubs. We're so pleased the purchase, delivery and installation were all easy and helpful!
From start to finish
From start to finish, old tub removal to new tub set up Molly and the team have provided timely communication and professional service. Ty and Neal, who fitted the tub were excellent and very informative. Would highly recommend.
July 29, 2026
Unprompted review
Reply from H2O Hot Tubs
Thanks Paul for your fantastic review. We're delighted Molly, Ty and Neal provided excellent communication and a professional service from removal through to set-up. Thanks for choosing H2O Hot Tubs!
Despite some initial problems getting…
Despite some initial problems getting our hot tub into position both Tony and Aaron were patient and calm. They did everything very efficiently, explained everything and were very friendly. Really pleased with the experience
July 31, 2026
Unprompted review
Reply from H2O Hot Tubs
Thanks Mark for your kind review. We're so pleased Tony and Aaron were patient, calm and efficient while getting everything into position. Thanks for choosing H2O Hot Tubs!
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