As someone who finds a difficult to communicate and socialise with other people, Lianne has given me the opportunity to be able to share my opinions and help me complete my goals. I 100% recommend. Li... See more
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Review summary
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What people talk about most
Reviews shaping this summary
So far my experience has been nothing but faultless. Conor helped me every step of the way and went above and beyond to ensure I was able to keep my enrolment. I am going through some pretty intense f... See more
Company replied
Ashley Saddoo was very helpful, he guided me through the whole process of the course, payments etc. lovely & positive vibes! He didn’t pressure me into enrolling in the course unless he was absolutel... See more
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I'm currently studying my Diploma of Mental Health with Hader, and I'm absolutely loving it! 🤗 I recently completed my role play assessments with Charlotte Kendrick and Jay Fleming, and I hones... See more
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Company details
Written by the company
Hader Institute of Education is one of Australia's highest-rated online RTOs — delivering nationally recognised qualifications in Mental Health, Youth Work, Community Services, and Alcohol & Other Drugs. We're 100% online and self-paced, with live trainer-led sessions, Guaranteed Work Placement through our partner SkilTrak, and interest-free payment plans from just $28 per week. But what our students talk about most isn't the courses — it's the people. Viki. Cayan. Blake. Duane. Charlotte. Trainers named by name in hundreds of reviews as the reason a student made it through. That level of care isn't accidental. It's the standard we hire to and the culture we build every day. If you're considering studying with us — you're in the right place. These reviews are from real students, at every stage of their journey. Read them, ask us anything, and when you're ready, book a free 30-minute call with one of our course advisors. No pressure. Just honest advice. Give us a call: 03 8362 3113 Book a meeting : https://calendly.com/student-recruitment-hader/30-minute-meeting www.haderinstitute.edu.au
Contact info
G01, 615 Dandenong Road, 3143, Armadale, Australia
- (03) 8362 3113
- info@haderinstitute.edu.au
- haderinstitute.edu.au
4.9
Excellent
552 reviews
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Duane is a fine instructor and he does…
Duane is a fine instructor and he does well explaining the topic and keeping people engaged
April 29, 2026
Unprompted review
Reply from Hader Institute of Education
Fine instructor. Explains well. Keeps people engaged. That is the trifecta of great teaching.
Holding a room is one thing. Keeping every learner invested while delivering content with real clarity — that is something else entirely. That is what Duane brings to every single session at Hader Institute of Education.
Thank you for taking the time to share this. We will make sure Duane hears it — because he deserves to.
— The Hader Institute of Education Team
Thanks Cayan for teaching our class in…
Thanks Cayan for teaching our class in a way that Im able to understand different lessons & units
April 29, 2026
Unprompted review
Reply from Hader Institute of Education
That is the whole point of great teaching — and Cayan gets it.
Understanding does not happen by accident. It happens when a teacher takes complex content, breaks it down and delivers it in a way that lands for every single learner in the room. Cayan does that consistently, across every lesson and every unit.
That is the Hader Institute of Education standard. That is why our graduates are ready for the real world.
Thank you for sharing this. Keep going — you are doing brilliantly.
— The Hader Institute of Education Team
Was presented awsome with great and…
Was presented awsome with great and helpful information and was easy to understand
April 29, 2026
Unprompted review
Reply from Hader Institute of Education
Clear. Helpful. Easy to understand. That is the standard we hold ourselves to at Hader Institute of Education — and we are glad it landed exactly that way.
Great information means nothing if it cannot be understood. Our team makes sure every student walks away with clarity and confidence, every single time.
Thank you for sharing this. The best is still ahead of you.
— The Hader Institute of Education Team
Bullying behaviour
I paid a deposit to enrol in a course with Hader, but due to personal circumstances, I changed my mind the next day and requested a refund within the three-day cooling-off period.
Instead of simply processing the refund, I was repeatedly pressured to explain my decision, which felt unnecessary, unprofessional, and intimidating. I only received proper attention after threatening to make a formal complaint about bullying and harassment.
I was then told the refund would take 10 days, and if it did not arrive, I would need to contact my bank.
A very stressful and unpleasant experience. I would encourage others to be cautious before paying a deposit, as the process was far less transparent than described in their Learner Handbook and Course Outlines.
April 28, 2026
Unprompted review
Great experience
Victoria was extremely helpful, supportive and encouraging. She listened to my story about my why which made me so much more excited to study. I had a great experience with her, thank you Victoria.
April 28, 2026
Unprompted review
Reply from Hader Institute of Education
This is what it is all about.
Victoria did not just answer questions — she listened. Really listened. And when a student feels genuinely heard, when their story and their why actually matters to the person on the other end of that conversation — that changes everything. That is the moment excitement takes over and commitment kicks in.
That is the Hader Institute of Education experience. Every single student deserves to feel exactly this way.
Welcome Hiku — we are so glad you are here. Now let's get to work and make that why a reality.
— The Hader Institute of Education Team
Was very helpful simple and easy to…
Kervin was very helpful simple and easy to talk too!
April 28, 2026
Unprompted review
Reply from Hader Institute of Education
Helpful. Simple. Easy to talk to. That is exactly how every single student should feel. 🌟
Starting something new can feel overwhelming — but when the right person shows up and makes the whole process feel effortless, that changes everything. That is Kervin. That is the Hader Institute of Education standard.
We are so glad you had this experience. The best is still ahead of you — let's go! 🎉
— The Hader Institute of Education Team
Easy to talk to and problem easily…Friendly easy going staff
Easy to talk to and problem easily solved to allow relief for me.
April 27, 2026
Unprompted review
Reply from Hader Institute of Education
Friendly, easy going, and problem solved — that's exactly the experience we want every learner to have, and we're really glad it landed that way for you.
We'd love to know what we could have done to make your experience a full 5 stars — your feedback genuinely helps us improve for every learner who comes after you. Feel free to reach out to us directly at any time.
Thank you for taking the time to share this. We're in your corner.
Good bloke easy to talk to explain…
Good bloke easy to talk to explain everything perfect
April 20, 2026
Unprompted review
Reply from Hader Institute of Education
Easy to talk to. Explains everything perfectly." — that's not an accident. That's exactly the standard we hire to.
At Hader, we believe that clarity is everything. When you understand your course, your options, and your pathway forward — that's when confidence kicks in. And confidence is what gets you to the finish line.
We're glad the experience felt that way, because that's exactly how it should feel — every single time, for every single student.
Thanks for taking the time to share this. It means a lot to the whole team. We're in your corner all the way.
I had an excellent experience
I had an excellent experience. The team was professional, responsive, and made the entire process smooth and straightforward. Communication was clear, expectations were set properly, and everything was handled with care. I genuinely appreciate the level of service provided and would happily recommend them to others.
April 20, 2026
Unprompted review
Reply from Hader Institute of Education
Professional. Responsive. Smooth. Straightforward." — four words that sum up exactly what we set out to deliver, every single day.
Here's the truth: enrolling in a course should never feel complicated. When communication is clear, expectations are set upfront, and every step is handled with care — that's not luck. That's a team that genuinely cares about getting it right.
The fact that you'd happily recommend us? That's the highest compliment we can receive — and we don't take it lightly.
Thank you for trusting Hader. You made the right call, and we're committed to backing that up every step of the way.
Callum was amazing extremely attentive…
Callum was amazing extremely attentive and patient
April 20, 2026
Unprompted review
Reply from Hader Institute of Education
Amazing. Attentive. Patient. Three words that tell you everything you need to know about Callum — and about what Hader stands for.
When you're taking on a new course, you need someone who actually listens. Someone who doesn't rush you, doesn't talk over you, and takes the time to make sure you feel confident at every step. That's Callum. Every. Single. Time.
This is the standard we hold ourselves to — because you deserve nothing less. Thank you for recognising it, and thank you for sharing it.
You're in great hands. We'll make sure it stays that way.
I have got suport from him until my…
I have got suport from him until my problem have been solved. very calm and suportive thoughout the conversation.
April 14, 2026
Unprompted review
Reply from Hader Institute of Education
Calm. Supportive. There until the problem was solved. That's not just good service — that's someone who genuinely cares.
At Hader, we don't believe in leaving learners stranded. Every concern, every challenge, every question — we stay with you until it's resolved. Because your success isn't just your responsibility. It's ours too.
Thank you for sharing this. It's a reminder of exactly why we do what we do. You're in great hands — always.
Amazing support
Jack was absolutely amazing at getting me into my community service study, he made me understand everything easy. I am very grateful.
April 10, 2026
Unprompted review
Reply from Hader Institute of Education
Absolutely amazing. That is not our words — that is yours. And we could not agree more.
Jack is exactly who you want in your corner when you are starting something new — clear, confident and genuinely invested in making sure you walk away with everything you need to succeed. When complex information feels easy to understand, that is not luck. That is skill.
Community services is one of the most meaningful career paths you can choose — and you have started it the right way. Hader Institute of Education is with you every step of the way.
Welcome to the family. Now let's get to work.
— The Hader Institute of Education Team
I would like to personally thank…Charlotte Kendrick
I would like to personally thank Charlotte Kendrick for the support she has given me throughout my placement and final assessments. She has been incredibly supportive, patient and easy to communicate with, which made a big difference during what can be a really overwhelming time.
Charlotte always took the time to respond, explain things clearly and offer reassurance when I needed it. I felt genuinely supported by her, and that made the whole experience much more positive.
I’m very grateful for her help in getting me through to completion. She is absolutely wonderful at what she does.
Thanks from a grateful student
April 8, 2026
Unprompted review
Reply from Hader Institute of Education
This is exactly what Hader Institute of Education is built for — and honestly, this review says it all. 🌟
Charlotte is the real deal. Supportive, patient, clear — she shows up for every single student, every single time. That is not by accident. That is the standard we hold ourselves to, and Charlotte delivers it without fail.
Here is the truth — completing your placement and final assessments is no small thing. It takes courage, commitment, and the right people backing you. You had all three.
Congratulations on getting through to completion. That is yours. Nobody can take that from you. Now go out there and do what you were trained to do — the industry needs people like you.
Thank you for sharing this. Charlotte will hear about it — she deserves to.
— The Hader Institute of Education Team
Cert IV Youth work
spoke to jack about starting a course he was extremely helpful and patient with explaining it
March 23, 2026
Unprompted review
Reply from Hader Institute of Education
This is what it looks like when the right person picks up the phone. 🌟
Jack is exactly who you want guiding you through the start of your journey — knowledgeable, patient, and genuinely invested in making sure you have everything you need to make a confident decision. That is not luck. That is the standard we hold at Hader Institute of Education.
Cert IV in Youth Work is a powerful course, and you are in great hands. The work you are about to do matters — and it starts with exactly this kind of conversation.
Welcome to Hader. We cannot wait to see what you achieve. 🎉
— The Hader Institute of Education Team
Duane classes are well structured led.
April 2, 2026
Unprompted review
Reply from Hader Institute of Education
Short review. Big statement. And we could not agree more. 🌟
Duane brings structure, clarity and real leadership to every single class — and our students feel it. That is not something you can fake. That is expertise, preparation and a genuine commitment to making sure every student walks away better than when they walked in.
This is the Hader Institute of Education standard — and Duane delivers it every time.
Thank you for taking the time to share this. We will make sure Duane hears it. 💙
— The Hader Institute of Education Team
Connor G was fantastic with guiding me…
Connor G was fantastic with guiding me through the process of successfully applying for the right course for me and I am exceedingly grateful to be starting this new chapter. Thank you for your professionalism and support!
April 2, 2026
Unprompted review
Reply from Hader Institute of Education
This is exactly what we are here for. 🌟
Finding the right course is one of the most important decisions you can make — and Conor made sure you got it right. Professional, supportive and genuinely invested in your outcome. That is not just great service. That is someone who actually cares.
A new chapter is beginning — and you chose the right place to start it. Hader Institute of Education is with you every step of the way.
Welcome to the family. Now let's get to work. 🎉
— The Hader Institute of Education Team
Exceptional Teacher
Cayan is an exceptional teacher of Cert IV in Mental Health, He is patient with learners and has a lot of different ways to explain the point he is trying to make in class. He is very open, honest and approachable in class. His unique style of teaching is ever refreshing to witness. His understanding of the subject is second to none.
April 1, 2026
Unprompted review
Reply from Hader Institute of Education
Second to none. That is not our words — that is yours. And we could not be prouder. 🌟
Cayan brings something truly rare to the classroom — deep expertise, real patience, and a teaching style that meets every learner exactly where they are. Cert IV in Mental Health is a course that changes lives, and the way it is taught matters enormously. Cayan gets that — and he delivers it every single time.
Open. Honest. Approachable. Exceptional. That is the standard at Hader Institute of Education, and Cayan lives it every day.
Thank you for sharing this. It means everything. Now go out there and change lives — that is exactly what you trained for. 💙
— The Hader Institute of Education Team
Reply from Hader Institute of Education
Thank you for the feedback — and honestly, we are proud of that. 🌟
A good challenge means the learning is real. At Hader Institute of Education, we do not believe in cutting corners — we believe in building genuine skills that hold up in the real world. That means the course demands something of you, and that is entirely by design.
We would love to know more about your experience so we can make sure you have everything you need to push through and come out the other side stronger. Please reach out to our team directly — we are here and we want to make sure you finish with a 5-star experience to match your 5-star effort.
— The Hader Institute of Education Team
My experience with Ajay was fantastic…
My experience with Ajay was fantastic he had great knowledge about the company and course.
Very professional while remaining very down to earth, felt very comfortable an easy to talk to which made the process very smooth.
I'm very excited for the course now.
March 31, 2026
Unprompted review
Reply from Hader Institute of Education
Fantastic start — and we mean that in every sense of the word. 🌟
Ajay is exactly who you want in your corner when you are making a decision like this — knowledgeable, professional and completely down to earth. That combination is rare, and it makes all the difference. When the process feels smooth and the excitement kicks in before you have even started — that is when you know you have made the right call.
You are in the right place. Hader Institute of Education is ready for you — now let's get to work. 🎉
Welcome to the family. We cannot wait to see what you achieve. 💙
— The Hader Institute of Education Team
Cayan is a great teacher with real life…
Cayan is a great teacher with real life experiences.
His always there when you need him for support and guidance.
April 1, 2026
Unprompted review
Reply from Hader Institute of Education
Two words sum this up perfectly — real and reliable. 🌟
Cayan doesn't just teach theory. He brings genuine real-life experience into every class, and our students feel that difference immediately. And when you need support? He is there. Every time. No exceptions.
That is the kind of educator that does not just teach a course — he shapes careers and builds confidence that lasts a lifetime.
Thank you for sharing this. It means the world to us — and to Cayan. 💙
— The Hader Institute of Education Team
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