As someone who finds a difficult to communicate and socialise with other people, Lianne has given me the opportunity to be able to share my opinions and help me complete my goals. I 100% recommend. Li... See more
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Review summary
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What people talk about most
Reviews shaping this summary
So far my experience has been nothing but faultless. Conor helped me every step of the way and went above and beyond to ensure I was able to keep my enrolment. I am going through some pretty intense f... See more
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Ashley Saddoo was very helpful, he guided me through the whole process of the course, payments etc. lovely & positive vibes! He didn’t pressure me into enrolling in the course unless he was absolutel... See more
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I'm currently studying my Diploma of Mental Health with Hader, and I'm absolutely loving it! 🤗 I recently completed my role play assessments with Charlotte Kendrick and Jay Fleming, and I hones... See more
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Company details
Written by the company
Hader Institute of Education is one of Australia's highest-rated online RTOs — delivering nationally recognised qualifications in Mental Health, Youth Work, Community Services, and Alcohol & Other Drugs. We're 100% online and self-paced, with live trainer-led sessions, Guaranteed Work Placement through our partner SkilTrak, and interest-free payment plans from just $28 per week. But what our students talk about most isn't the courses — it's the people. Viki. Cayan. Blake. Duane. Charlotte. Trainers named by name in hundreds of reviews as the reason a student made it through. That level of care isn't accidental. It's the standard we hire to and the culture we build every day. If you're considering studying with us — you're in the right place. These reviews are from real students, at every stage of their journey. Read them, ask us anything, and when you're ready, book a free 30-minute call with one of our course advisors. No pressure. Just honest advice. Give us a call: 03 8362 3113 Book a meeting : https://calendly.com/student-recruitment-hader/30-minute-meeting www.haderinstitute.edu.au
Contact info
G01, 615 Dandenong Road, 3143, Armadale, Australia
- (03) 8362 3113
- info@haderinstitute.edu.au
- haderinstitute.edu.au
4.9
Excellent
552 reviews
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Reply from Hader Institute of Education
Great information delivered well — that's exactly what every session at Hader is built around. Real knowledge, real application, real outcomes. Thank you for sharing this and keep going — you're closer to your new career than you think! 🙌
I’ve recently enrolled with Hader…
I’ve recently enrolled with Hader Institute of Education and the process has been incredibly smooth. After dealing with my course coordinator I already feel very confident and comfortable with my decision. No information has been left out and the entire process is beautifully streamlined. Her passion for study was infectious and I can’t recommend them enough.
May 8, 2026
Unprompted review
Reply from Hader Institute of Education
Smooth, streamlined and leaving you more certain than ever that you made the right decision — that's exactly the enrolment experience every learner deserves. When passion is infectious, confidence follows. You haven't just enrolled in a course, you've joined a team that is completely in your corner. Welcome to Hader — the best is absolutely ahead! 🙌
Content & Knowledge of power point…
Content & Knowledge of power point slides and interaction with students
May 11, 2026
Unprompted review
Reply from Hader Institute of Education
Clear content, solid knowledge and real interaction with students — that's what a great online session looks like. Thank you for taking the time to share this. You're in great hands and the best is still ahead! 🙌
Hader Institute
I studied online with Hader Institute and had a really positive experience. The course was well organised, easy to follow, and very relevant to real-life work in community services.
Even studying online, I always felt supported. The trainers and support team were approachable, responsive, and genuinely cared about helping students succeed. Whenever I had questions, they were quick to help and guide me.
The course also prepared me well for placement, giving me the confidence and practical knowledge I needed.
I’m very grateful for everything I learned and would definitely recommend Hader Institute to anyone looking to study community services online.
May 5, 2026
Unprompted review
Reply from Hader Institute of Education
This is everything we work toward — a course that's clear, relevant, and actually prepares you for the real world. Feeling supported online is something we take seriously, and hearing it made a difference means the world to us. Congratulations on completing your placement and welcome to the community services sector. You're going to do incredible things. 🙌
Very helpful and was sounding…
Very helpful and was sounding supportive. Very patiently listing and provided all the help which i needed.
May 8, 2026
Unprompted review
Reply from Hader Institute of Education
Patient, supportive and genuinely helpful — that's exactly the experience every student deserves from day one. Thank you for taking the time to share this. You're in great hands and we're excited to be part of your journey! 🙌
Kim, Keep up the good works to all Hader Institute Students
Kim a Hader Iso, thank you so much for the support you have given me. I had an assessment on role play and on the role play my identification was not clear on the screen during the introduction of my role play. I had to redo a short video and resent of which l did. I called for assistance and Kim helped my checking on the the video that l had sent and discovered that there was video which l had sent earlier on my introduction which my assessor had failed to acknowledged so for the second time and they corrected the issue the issue. My advice to all learners at Hader Institute of Education that whenever you have a query do not hesitate to reach out to the Hader Iso they are there to help. Keep up the good works , the Kim and all the Hader Institute team with the likes of Lester.
May 8, 2026
Unprompted review
Reply from Hader Institute of Education
Kim and the team going to bat for a student to make sure the right outcome is reached — that's exactly what we're here for. You did everything right by reaching out, and we're so glad we could get it sorted. Thank you for your kind words and for encouraging other students to reach out too. That means everything to us. Keep going — you've got the whole Hader team in your corner! 🙌
Supportive, Professional, and Student-Focused
Hader Institute is doing an excellent job supporting students and maintaining continuity in learning. I recently received assistance from Lester with a course transfer, who showed great patience and understanding throughout the process. Thank you for such a positive experience!
May 7, 2026
Unprompted review
Reply from Hader Institute of Education
A course transfer handled with patience, understanding and professionalism — that's Lester and that's the Hader standard. We want every interaction to feel this seamless, and it means the world to hear it did. Thank you for sharing this and enjo
Great and easy
May 5, 2026
Unprompted review
Reply from Hader Institute of Education
Great and easy — that's exactly what online study should feel like. Thank you for taking the time to share this. Keep going, you've got the whole Hader team behind you! 🙌
Reply from Hader Institute of Education
Professional from start to finish — that's the standard we hold ourselves to every single day. Thank you for taking the time to share this. Exciting things ahead for you! 🙌
Reply from Hader Institute of Education
A great session with Duane — we hear that a lot, and it never gets old. When a student walks away from a session feeling like that, it means everything clicked. Thank you for sharing this. Keep going — you've got the best in the business in your corner! 🙌
Kim is one of the best support staff…
Kim is one of the best support staff I’ve ever come across. I truly appreciate Kim and the whole team for supporting students so well throughout the journey.
I would definitely recommend this institute! 🤍
As a non-native English speaker, I was really worried before joining the course. But all of the recorded lessons come with subtitles, which helped me understand everything much better and made me feel more confident while studying.
The support from the program and the team has also been amazing, and it really makes a difference.
May 5, 2026
Unprompted review
Reply from Hader Institute of Education
This means the world to us — thank you. Being worried about studying in a second language and then finding the confidence to thrive is exactly the kind of transformation we exist for. Kim and the whole team are so proud of how far you've come. The subtitles, the support, the care — it's all there because every student deserves to succeed regardless of where they started. Keep going — you're doing brilliantly! 🙌
Had a great initial experience with…
Had a great initial experience with Charlotte. She was easy to talk to, warm and really good at getting everyone involved. She was also very approachable and happy to help.
May 5, 2026
Unprompted review
Reply from Hader Institute of Education
Charlotte is going to love reading this — thank you. Being easy to talk to and genuinely warm is exactly what we look for, and it means everything to hear it's landing that way. Welcome to Hader — exciting things ahead!
Charlotte was very clear and…
Charlotte was very clear and knowledgeable. Charlotte validated comments and kept the flow of the training on track and engaging. I'm looking forward to next week.
May 5, 2026
Unprompted review
Reply from Hader Institute of Education
Charlotte is going to love this — thank you. Clear, knowledgeable, and keeping the energy up is exactly what great training looks like. So glad you're looking forward to next week — see you there!
Charlotte was super helpful and…
Charlotte was super helpful and supportive in my live role play, gave good actionable feedback.
May 4, 2026
Unprompted review
Reply from Hader Institute of Education
Thank you so much for this — Charlotte will be thrilled to read it. Supportive coaching and actionable feedback in a live role play makes all the difference, and it's wonderful to hear it landed that way. Keep up the great work!
Charlotte Kendrick supported me through…
Charlotte Kendrick supported me through my work placement and assessor-led role plays, gave me super helpful feedback and insight into the industry!
May 5, 2026
Unprompted review
Reply from Hader Institute of Education
This is exactly what work placement support should look like — someone in your corner who knows the industry inside out and helps you perform at your best when it counts. Charlotte is one of the best in the business. You're going to do great things. Welcome to the sector! 🙌
Thanks Kim
Kim sorted out an issue to do with clustered role plays I had previously done
May 1, 2026
Unprompted review
Reply from Hader Institute of Education
When something isn't right, having someone who jumps in, sorts it out and gets you back on track is everything. That's Kim — and that's the Hader standard. Thank you for sharing this. You're in great hands. Keep going! 🙌
Conor Gibbons from Hader Institute went…
Conor Gibbons from Hader Institute went above and beyond to help get me enrolled in the right course and help with information re:different courses and expected outcomes from such. We had a small hiccup where I'd been enrolled into another course I was considering rather than the one I decided on, but I contacted Vonor again and it was rectified almost immediately! He has been an absolute pleasure to work with, and I look forward to continuing to liaise with him throughout my studies.
April 21, 2026
Unprompted review
Reply from Hader Institute of Education
This is what great enrolment support looks like — taking the time to understand what someone actually needs, guiding them to the right course, and fixing a hiccup fast when it comes up. Conor is exactly the kind of person you want in your corner at the start of your learning journey. Welcome to Hader — you're going to love what's ahead! 🙌
Supportive reply to my query.
April 29, 2026
Unprompted review
Reply from Hader Institute of Education
One great reply. That is all it takes sometimes.
When a student has a question, they need a fast, clear and supportive response — and that is exactly what we deliver. Every query matters. Every student matters. That is not just a value at Hader Institute of Education — that is how we operate every single day.
Thank you for taking the time to share this. We are right here whenever you need us.
— The Hader Institute of Education Team
Cayan Erdogdu consistently delivers…
Cayan Erdogdu consistently delivers informative and useful sessions that address the program in a meaningful, deep and thorough way. Thank you Cayan
April 29, 2026
Unprompted review
Reply from Hader Institute of Education
Consistently. That word says everything. 🌟
It is one thing to deliver a great session. It is another thing entirely to show up with the same depth, the same thoroughness and the same genuine commitment to your students every single time. That is Cayan. That is the Hader Institute of Education standard.
Meaningful, deep and thorough — that is exactly how education in mental health and community services should be delivered. Because the work our graduates go on to do matters enormously — and it starts right here in the classroom.
Thank you for sharing this. You are in exceptional hands.
— The Hader Institute of Education Team
There is a difference between a…
There is a difference between a trainer and a teacher.
I am so grateful for Cayan's passion to teach and make us aware of building up an honest understanding on cultural competence.
April 29, 2026
Unprompted review
Reply from Hader Institute of Education
A trainer delivers content. A teacher changes how you see the world. Cayan is a teacher. 🌟
Cultural competence is not a box to tick — it is a mindset, a practice and a genuine commitment to understanding the people you will serve. The fact that Cayan delivers this with passion, honesty and real depth means our graduates do not just know what cultural competence is — they believe in it.
That is the difference. That is Hader Institute of Education. And that is exactly the kind of professional the sector needs right now.
Thank you for sharing this. It means everything. 💙
— The Hader Institute of Education Team
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