As someone who finds a difficult to communicate and socialise with other people, Lianne has given me the opportunity to be able to share my opinions and help me complete my goals. I 100% recommend. Li... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
So far my experience has been nothing but faultless. Conor helped me every step of the way and went above and beyond to ensure I was able to keep my enrolment. I am going through some pretty intense f... See more
Company replied
Ashley Saddoo was very helpful, he guided me through the whole process of the course, payments etc. lovely & positive vibes! He didn’t pressure me into enrolling in the course unless he was absolutel... See more
Company replied
I'm currently studying my Diploma of Mental Health with Hader, and I'm absolutely loving it! 🤗 I recently completed my role play assessments with Charlotte Kendrick and Jay Fleming, and I hones... See more
Company replied
Company details
Written by the company
Hader Institute of Education is one of Australia's highest-rated online RTOs — delivering nationally recognised qualifications in Mental Health, Youth Work, Community Services, and Alcohol & Other Drugs. We're 100% online and self-paced, with live trainer-led sessions, Guaranteed Work Placement through our partner SkilTrak, and interest-free payment plans from just $28 per week. But what our students talk about most isn't the courses — it's the people. Viki. Cayan. Blake. Duane. Charlotte. Trainers named by name in hundreds of reviews as the reason a student made it through. That level of care isn't accidental. It's the standard we hire to and the culture we build every day. If you're considering studying with us — you're in the right place. These reviews are from real students, at every stage of their journey. Read them, ask us anything, and when you're ready, book a free 30-minute call with one of our course advisors. No pressure. Just honest advice. Give us a call: 03 8362 3113 Book a meeting : https://calendly.com/student-recruitment-hader/30-minute-meeting www.haderinstitute.edu.au
Contact info
G01, 615 Dandenong Road, 3143, Armadale, Australia
- (03) 8362 3113
- info@haderinstitute.edu.au
- haderinstitute.edu.au
4.9
Excellent
552 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 50% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Cindy's session on Cultural Diversity…
Cindy's session on Cultural Diversity was very informative, interactive and interesting. It was very inclusive and she encouraged different perspectives and ensured all students feel heard, supported, and comfortable participating.
May 21, 2026
Unprompted review
Reply from Hader Institute of Education
Informative, interactive, inclusive and ensuring every single voice in the room feels heard and valued — delivering Cultural Diversity content with that level of care and sensitivity takes real skill and real heart. Cindy created exactly the kind of environment where meaningful learning happens. Thank you for sharing this — the awareness and empathy you're building in these sessions will make you an exceptional practitioner! 🙌
The shared presentation and videos…
The shared presentation and videos could have been better and more relevant,
The class could start with more informative speech as what is this class for and what it relates to our studies, agenda of class was missing too
May 21, 2026
Unprompted review
Reply from Hader Institute of Education
Thank you for this honest and constructive feedback — it genuinely helps us improve. You raise valid points about session structure, relevance of materials and the importance of setting a clear agenda at the start of each class. We're taking this on board directly with our training team. We want every session to feel purposeful and connected to your studies from the very first minute. Please feel free to reach out to us directly at info@haderinstitute.edu.au — we'd love to make sure the rest of your experience with us is everything it should be.
Collaborative and inclusive
Made it really collaborative, encouraged and got everyone involved, listened and really took the time to give her feedback when a question or comment was made! I really enjoyed tonight with Cindy!
May 21, 2026
Unprompted review
Reply from Hader Institute of Education
Collaborative, encouraging and genuinely listening to every question and comment with thoughtful feedback — that's a trainer who makes every learner feel like an active participant rather than a passive observer. When you enjoy a session that much, the learning sticks for life. Thank you for sharing this — keep going, great things are ahead! 🙌
Cindy was very informative and engaging
Cindy was very informative and engaging
May 21, 2026
Unprompted review
Reply from Hader Institute of Education
Informative and engaging — the perfect combination for online learning. When a session holds your attention AND leaves you with real knowledge, that's a trainer firing on all cylinders. Thank you for sharing this and keep going — you're in brilliant hands with Cindy! 🙌
Henry is the real deal
Henry is the real deal. Articulate, compassionate and understands the space on a deep level. I felt heard, validated and understood, without the hard sell. Thank you Henry🙏
May 20, 2026
Unprompted review
Reply from Hader Institute of Education
Articulate, compassionate and deeply knowledgeable — that's Henry and that's the enrolment experience every learner deserves. Feeling heard and understood without any pressure is exactly how life-changing decisions should be made. Thank you for trusting us with your journey — you are absolutely in the right place. Welcome to Hader! 🙌
Well constructed learning material
Well constructed learning material, easy to follow along
May 20, 2026
Unprompted review
Reply from Hader Institute of Education
Well constructed and easy to follow — that's exactly what great learning design looks like. When the material does the heavy lifting, learners can focus on actually absorbing and applying what they're learning. Thank you for sharing this and keep going — you're building skills that will serve you for life! 🙌
Very impressed
I first spoke with this Ajay around 10 months ago and recently reached back out. I was so impressed he remembered me and my situation straight away. He never made me feel like just another number.
After being out of school for over 20 years, I was really nervous about studying again but he helped me choose the best suited course and guided me step by step through the whole application process with patience and support. Highly recommend!!
May 19, 2026
Unprompted review
Reply from Hader Institute of Education
Ten months later and Ajay remembered exactly who you were and where you were at — that's not a system, that's a human being who genuinely cares. Coming back to study after 20 years takes enormous courage and having someone patient, knowledgeable and completely in your corner makes all the difference. Welcome to Hader — you made the right call and the best is absolutely ahead! 🙌
Great teacher
The instructor Ritu was so well spoken and clear and so good at controlling the pace of the class
May 19, 2026
Unprompted review
Reply from Hader Institute of Education
Well spoken, clear and in complete control of the pace — that's the hallmark of a truly exceptional trainer. When a learner never feels lost or rushed, that's the result of real skill and genuine care for the room. Thank you for recognising this — Ritu is exactly the kind of trainer we build Hader around. Keep going, great things are ahead! 🙌
Reply from Hader Institute of Education
Great teacher, two words and five stars — Ritu will love reading this! Thank you for taking the time to share it. You're in brilliant hands and the best is still ahead! 🙌
thankyou so much
thankyou so much, this session was very helpful and beneficial as an introduction to this course. I truly appreciate Cayan and his time.
May 19, 2026
Unprompted review
Reply from Hader Institute of Education
Helpful, beneficial and leaving you with exactly the foundation you need to hit the ground running — that's Cayan and that's the Hader way. When an introduction to a course feels this good, just wait until you see what's ahead. Thank you for sharing this and keep going — you're in the best possible hands! 🙌
Clear informative class
Had a very clear and informative class session with Cayan.
May 19, 2026
Unprompted review
Reply from Hader Institute of Education
Clear and informative — when every learner walks away knowing exactly what they came to learn, that's a trainer firing on all cylinders. Cayan brings that clarity and depth to every single session. Thank you for sharing this and keep going — you're building something great! 🙌
Duane is great very understanding so…
Duane is great very understanding so are the teck team❤️🤦♀️
May 19, 2026
Unprompted review
Reply from Hader Institute of Education
Duane and the tech team coming through when it counts — that's exactly the support every learner deserves. Understanding, patient and always there when you need them. Thank you for the love and keep going — you've got an incredible team in your corner! 🙌❤️
Great class led buy a great teacher…
Great class led buy a great teacher cayan appreciate everything I have learnt tonight.
May 19, 2026
Unprompted review
Reply from Hader Institute of Education
Walking away from a session genuinely appreciating everything you just learned — that's the sign of a great teacher and a great learner showing up together. Cayan brings that energy every single night and it's wonderful to hear it's landing exactly as it should. Keep going — you're building something that will serve you for life! 🙌
Very helpful and encouraging for new…
Very helpful and encouraging for new students:)
May 19, 2026
Unprompted review
Reply from Hader Institute of Education
Helpful and encouraging from the very start — that's exactly the environment every new learner deserves to walk into. Taking that first step into study takes courage and we never take that lightly. Welcome to Hader — you've got the whole team in your corner! 🙌
Great enrolment experience
Conor helped me throughout my enrolment process, gave me the essential information and was so lovely.
May 16, 2026
Unprompted review
Reply from Hader Institute of Education
Lovely, informative and making one of the biggest career decisions of your life feel easy — that's Conor and that's exactly the enrolment experience every learner deserves. You didn't just choose a course today, you chose a team that is completely in your corner from day one. Welcome to Hader — the best is absolutely ahead! 🙌
Good for new starter doing the class…
Good for new starter doing the class online with roleplay involved.
May 18, 2026
Unprompted review
Reply from Hader Institute of Education
Starting something new online and jumping straight into role plays takes courage — and the fact that it felt good is a testament to how our trainers create a safe, supportive environment from day one. That confidence you're building now is exactly what will set you apart in the sector. Keep going — you're doing brilliantly! 🙌
Enjoyable class with great…
Enjoyable class with great communication from our trainer.
May 18, 2026
Unprompted review
Reply from Hader Institute of Education
Enjoyable and great communication — that's the combination that turns a learner who shows up obligated into one who can't wait for the next session. That's what our trainers bring every single night. Thank you for sharing this and keep going — the best is still ahead! 🙌
Reply from Hader Institute of Education
A great resume is the difference between getting the interview and getting overlooked — and you deserve every opportunity that's coming your way. So glad we could help set you up for success. Now go get that role. The sector needs people like you! 🙌
Kim is an amazing person and valuable asset to Hader!
Kim is an amazing person and valuable asset to Hader and to all the students trying to better themselves or enter a new career.
One of an outstanding team with Cayan and the entire university they are the go to college for mental health and community services.
May 13, 2026
Unprompted review
Reply from Hader Institute of Education
Kim, Cayan and the whole Hader team — this is what it's all about. Supporting people who are stepping up, changing direction and betting on themselves takes a special kind of organisation. We don't take that responsibility lightly. Thank you for trusting us with your journey — and for taking the time to tell others. The sector is about to get someone truly special. Let's go! 🙌
Cayan is very knowledgeable
Cayan is very knowledgeable. I learnt a lot and enjoyed the session tonight.
May 13, 2026
Unprompted review
Reply from Hader Institute of Education
Knowledgeable, engaging and leaving you with more than you came in with — that's Cayan and that's the Hader standard. When a learner enjoys a session AND walks away having genuinely learned something, that's the perfect combination. Keep showing up — great things are ahead for you! 🙌
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.