So far my experience has been nothing but faultless. Conor helped me every step of the way and went above and beyond to ensure I was able to keep my enrolment. I am going through some pretty intense f... See more
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Review summary
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Ashley Saddoo was very helpful, he guided me through the whole process of the course, payments etc. lovely & positive vibes! He didn’t pressure me into enrolling in the course unless he was absolutel... See more
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I'm currently studying my Diploma of Mental Health with Hader, and I'm absolutely loving it! 🤗 I recently completed my role play assessments with Charlotte Kendrick and Jay Fleming, and I hones... See more
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Ritu is amazing, she makes the meetings so interesting and gives us each a turn to speak and ask loads of questions. I try to avoid missing a meeting so that I can get the full information from Ritu... See more
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Company details
Written by the company
Hader Institute of Education is one of Australia's highest-rated online RTOs — delivering nationally recognised qualifications in Mental Health, Youth Work, Community Services, and Alcohol & Other Drugs. We're 100% online and self-paced, with live trainer-led sessions, Guaranteed Work Placement through our partner SkilTrak, and interest-free payment plans from just $28 per week. But what our students talk about most isn't the courses — it's the people. Viki. Cayan. Blake. Duane. Charlotte. Trainers named by name in hundreds of reviews as the reason a student made it through. That level of care isn't accidental. It's the standard we hire to and the culture we build every day. If you're considering studying with us — you're in the right place. These reviews are from real students, at every stage of their journey. Read them, ask us anything, and when you're ready, book a free 30-minute call with one of our course advisors. No pressure. Just honest advice. Give us a call: 03 8362 3113 Book a meeting : https://calendly.com/student-recruitment-hader/30-minute-meeting www.haderinstitute.edu.au
Contact info
G01, 615 Dandenong Road, 3143, Armadale, Australia
- (03) 8362 3113
- info@haderinstitute.edu.au
- haderinstitute.edu.au
4.9
Excellent
551 reviews
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Ritu has been a wonderful teacher as…
Ritu has been a wonderful teacher as she is well informed about the course and putting the information across to her students.
June 16, 2026
Unprompted review
Reply from Hader Institute of Education
Well informed, clear and putting complex information across in a way that every learner can absorb and apply — that's Ritu and that's the standard we hold every trainer to at Hader. A wonderful teacher who makes sure the knowledge doesn't just land but sticks. Thank you for sharing this and keep going — great things are ahead! 🙌
Was very informative and helpful.
June 16, 2026
Unprompted review
Reply from Hader Institute of Education
Informative and helpful — exactly what every session should be. Thank you for taking the time to share this and keep going — great things are ahead! 🙌
Cayan answers all questions clearly and…
Cayan answers all questions clearly and uses real life examples and experiences. He is patient and takes time to always make sure all students are clear on the content he is delivering.
June 15, 2026
Unprompted review
Reply from Hader Institute of Education
Clear answers, real life examples, patience and making absolutely sure every single learner is across the content before moving on — that's Cayan and that's the mark of a truly exceptional trainer. When no learner gets left behind and real world experience brings the content to life, that's learning that actually sticks. Thank you for sharing this and keep going — you're in brilliant hands! 🙌
I am loving my weekly lectures
I am loving my weekly lectures. The teacher is amazing she is easy to chat to and very knowledgeable. I love learning with a great group of likeminded people. Very happy with my decision to go ahead with Hader Institute.
June 14, 2026
Unprompted review
Reply from Hader Institute of Education
Loving the weekly lectures, learning alongside like-minded people and completely confident in the decision to choose Hader — that's everything we work toward every single day. When a learner is happy, engaged and surrounded by a community that drives them forward, great outcomes follow naturally. Thank you for sharing this and keep going — the best is absolutely still ahead! 🙌
I have to be real
I have to be real, people need to have this information before committing to Hader.
On line reads as " Self passed, remote learning". This would sound perfect to many.
I committed to this course, it is paid in full. I started back in 2023.The course seemed different then. I had to take a break and return again. On the very first 2 weeks of returning, I came across " ROLE PLAYS". the difficulty with role plays. It instantly required you to find 3-4 people to practice and record these role plays.
When you go into your student learner book. It becomes role play after role play. They release that it was 50 role plays cut down to 29. It is phenomenal. As a remote learner, It was a HUGE challenge to weekly find family,friends to rehearse scripts, record and edit the scenes. I personally had not a single person that had that time to give up. I faced the challenge that also people were confused on being recorded and their images submitted to an institute that had no affiliation to them. It became a huge challenge. I ended up doing some research and going over this, the course should have explicitly given people information on these exact details as it was a huge majority of the course.
The course directs you to an on line student chat room to source other people out to make these recordings. On my first day on the chat room. I was suddenly being called by a man. Over and over again. I messaged him twice to explain I could not speak, and for him to write a message. He kept calling. Now I was instantly put off. I had never had contact with him. We have never interacted and my message was clear I did not want to interact one on on through a phone conversation. Personally, I have some strong boundaries in my life that I feel safe with and this chat room is not where I want to be. I did research on this chat room. The chat room has no safety or privacy settings. Once you log in anyone from anywhere in Australia who has joined the course can contact you instantly. There are only rules set by the Institute, no actual settings in this site giving concent to people you wish to communicate with.
( Friend requests) I have deleted the chat room.
All these things were huge things for me, as all of it is unknown until you sign your documents and begin the course.
The remote learning, really suited me. I was not prepared to have such heavy bourden on filming and recording, filming and recording family, friends and even my own images being submitted. I do not have an on line presence for safety reasons. I don't have people to forfill those excessive productions or people who think it is reasonable to be included in the course I committed to.
Be WISE. Think about it. It's been a heavy bourden on me. I did not foresee or have any of the information first hand to make an informed decision if this was a course I could complete. I searched and I searched through the course outline to see if I had made a mistake or missed something when I signed up. I did not. The course description is very vague. The amount of recording is heavy and it is difficult to research and complete assignments at the same time because these recordings are weekly. I was even put off trying to co-ordinate times with people over and over and over again as it " self passed" how on earth could I co ordinate this many recordings with people when I signed up to study at my pase. .I looked into Tafe and other institutions. They have simulated scenarios and actors that you book in with. It is organised by the Institute. This course puts the entire weight of it on the student. The also seem to only have up to 10max 15 role plays to finish. This course started at 50!!!! That is 5 month. It is accessible.
Anyway. Be mindful. The students enrolled did not have knowledge of this huge challenge
June 13, 2026
Unprompted review
Reply from Hader Institute of Education
Thank you for taking the time to share this so honestly and in such detail — this kind of feedback takes courage and we genuinely respect it. You raise important points about role play requirements, the student chat platform safety settings, and the clarity of our course descriptions. These are legitimate concerns and we hear you. We're sorry your experience has been this challenging — no learner should feel the weight you've described. We'd really welcome the opportunity to speak with you directly and work through this together. Please reach out to info@haderinstitute.edu.au and we will personally make sure you are heard and supported.
Ritu is an excellent and experienced teacher
Ritu is an excellent and experienced teacher. Very approachable with staff and provides great examples to better understand topics. Created a positive learning environment.
June 11, 2026
Unprompted review
Reply from Hader Institute of Education
Excellent, experienced, approachable and bringing real examples that make every topic click — that's Ritu and that's the gold standard of online teaching. When a trainer creates a positive learning environment so consistently that learners feel compelled to tell the world, you know something truly special is happening. Thank you for sharing this and keep going — you're in the best possible hands! 🙌
Interactive and supported by case studies.
I am attending and love the class on Certificate 4 in Child, Youth, and Family intervention with Ritu Sama.
June 11, 2026
Unprompted review
Reply from Hader Institute of Education
Loving the Certificate IV in Child, Youth and Family Intervention — and with Ritu leading the way it's no surprise at all. Interactive, case study driven and genuinely engaging from start to finish. Thank you for sharing this and keep going — the sector is going to gain someone truly special! 🙌
I had a call with lester for…
I had a call with lester for orientation of my course he was great in explaining me everything about the course and was very professional and friendly.
June 11, 2026
Unprompted review
Reply from Hader Institute of Education
Professional, friendly and making sure every single detail of the course is crystal clear from day one — that's Lester and that's exactly the orientation experience every new learner deserves. Starting a course with complete confidence and clarity is the foundation everything else is built on. Welcome to Hader — you're in great hands and the best is absolutely still ahead! 🙌
Starting off I was really nervous
Starting off I was really nervous. The staff at Hader are excellent, I was lucky to have Ashlee guiding me through the whole process and made the entire process really easy. Hader was unknown to me, after speaking with Ash, its an obvious choice to go to for studying. Couldn't rate his service higher.
June 11, 2026
Unprompted review
Reply from Hader Institute of Education
Nervous at the start and walking away calling Hader the obvious choice — that's the transformation that happens when the right person guides you through the process with patience, clarity and genuine care. Ashley turned uncertainty into complete confidence and made the whole journey feel easy. Couldn't rate that kind of service higher either. Welcome to Hader — the best is absolutely still ahead! 🙌
Informative patient many perspectives…
Informative patient many perspectives for all in class to comprehend the supports in class and through subjects
June 10, 2026
Unprompted review
Reply from Hader Institute of Education
Informative, patient and bringing multiple perspectives so every learner can find their own way into the content — that's the mark of a truly exceptional trainer. When no learner gets left behind because the material is presented in a way that works for everyone, that's teaching at its finest. Thank you for sharing this and keep going — great things are ahead! 🙌
Angelica was very patient with me
Angelica was very patient with me.
She knew what was going to be very helpful for me.
June 10, 2026
Unprompted review
Reply from Hader Institute of Education
Patient, perceptive and knowing exactly what a learner needs before they even have to ask — that's Angelica and that's the kind of support that makes all the difference. Thank you for sharing this and keep going — you're in brilliant hands! 🙌
Ashley Saddoo was very helpful
Ashley Saddoo was very helpful, he guided me through the whole process of the course, payments etc. lovely & positive vibes! He didn’t pressure me into enrolling in the course unless he was absolutely 100% sure I was keen on it which was really good, highly recommend Ashley. His work ethic and kindness goes above and beyond, appreciate your work!
May God bless you always
June 9, 2026
Unprompted review
Reply from Hader Institute of Education
Guided through every step, zero pressure and only moving forward when absolutely certain the learner was ready — that's the consultative approach every enrolment advisor should aspire to and Ashley delivers it with kindness, positivity and a work ethic that genuinely goes above and beyond. Thank you for the beautiful words and welcome to Hader — you made the right decision and the whole team is in your corner! 🙌
Everyone in class is amazing and Duane…
Everyone in class is amazing and Duane is a great teacher.
June 9, 2026
Unprompted review
Reply from Hader Institute of Education
Amazing class, amazing people and a great teacher at the helm — that's the Hader experience firing on all cylinders. When the whole room feels energised and connected, that's a trainer who has created something truly special. Thank you for sharing this and keep going — the best is still ahead! 🙌
I recently applied for the diploma in Alcohol and other drugs
I recently applied for the diploma in alcohol and other drugs through Hader Institute of Education. Jack made the process stress free and put my mind at ease. Jack was incredibly helpful with the course information so I knew exactly what I was getting into. I really appreciate all Jack's help and effort.
June 9, 2026
Unprompted review
Reply from Hader Institute of Education
Stress free, mind at ease and knowing exactly what you're getting into — that's the enrolment experience every learner deserves. Committing to a Diploma is a big decision and having someone who takes the time to make sure you have everything you need makes all the difference. Welcome to the Diploma of Alcohol and Other Drugs — you've made an incredible choice and the whole Hader team is in your corner from day one! 🙌
Ritu Sama hosted an inclusive and…
Ritu Sama hosted an inclusive and engaging session. I found her support in my studies very helpful
June 4, 2026
Unprompted review
Reply from Hader Institute of Education
Inclusive, engaging and genuinely supportive — that's Ritu and that's the learning environment every learner deserves. When a session feels welcoming enough that every voice matters and helpful enough that your studies actually progress, that's a trainer who has truly mastered her craft. Thank you for sharing this and keep going — great things are ahead! 🙌
Fantastic class
June 4, 2026
Unprompted review
Reply from Hader Institute of Education
Fantastic — that says it all! Thank you for taking the time to share this and keep going — the best is still ahead! 🙌
I have been very anxious thinking about…
I have been very anxious thinking about tackling my first roll play. My trainer Cayan went through a roll play in class tonight with us. It was awesome to see how it’s done and what the expectations are. I now actually can’t wait to get one done!
June 3, 2026
Unprompted review
Reply from Hader Institute of Education
From dreading your first role play to genuinely not being able to wait to do one — that is the Cayan effect in action. Demystifying the process, showing exactly what's expected and turning anxiety into excitement is one of the most powerful things a trainer can do for a learner. You've got this — and when that first role play is done you're going to wonder what you were ever worried about! 🙌
Interesting and clear.
June 3, 2026
Unprompted review
Reply from Hader Institute of Education
Interesting and clear — the perfect combination for online learning. Thank you for taking the time to share this and keep going — the best is still ahead! 🙌
Supportive, knowledgeable, and inspiring. RITU
Supportive, knowledgeable, and inspiring
This teacher has made a huge difference in my learning. Their lessons are always well-organized and easy to follow, and they create a comfortable environment where I feel confident asking questions. What I appreciated most is their patience and encouragement—they genuinely care about their students’ progress. Thank you Ritu. I’ve improved both my understanding and my confidence.
June 2, 2026
Unprompted review
Reply from Hader Institute of Education
Supportive, knowledgeable and inspiring — and leaving a learner with not just better understanding but genuine confidence. That's the transformation that happens when a trainer truly cares about every person in their room. Improved understanding AND improved confidence — that's the combination that will carry you all the way through your career. Thank you for sharing this and keep going — with that confidence behind you, the best is absolutely still ahead! 🙌
Cindy was great
Cindy was great. Full of personality! Was easy to stay engaged and have fun. Getting to practice role plays was helpful
June 2, 2026
Unprompted review
Reply from Hader Institute of Education
Full of personality, fun and making role plays feel like something to look forward to rather than fear — that's Cindy firing on all cylinders. When a learner can stay engaged, have fun AND build real skills through role play practice all in the same session, that's a trainer who has truly mastered the art of online learning. Thank you for sharing this and keep going — great things are ahead! 🙌
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