HADFIELDS TRANSPORT LIMITED Reviews 43

TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Considering 34 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the delivery service for its efficiency, reliability, and the care taken with items, even for complex or fragile equipment. Many highlight the exceptional professionalism and helpfulness of the staff, who frequently go above and beyond expectations to ensure smooth and timely deliveries. Reviewers appreciate the excellent communication, with many noting timely updates and proactive planning for deliveries. The company's flexibility in accommodating challenging requests, including out-of-hours or difficult site deliveries, is also frequently mentioned as a significant positive.

What people talk about most

Delivery service

Consumers consistently report positive experiences with delivery services. Many praise the drivers'... See more

Staff

Users describe positive interactions with staff. Customers consistently praise the helpfulness, politeness,... See more

Service

People report positive experiences with service. Customers consistently praise the professional, efficient,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We had a delivery that needed a lot of planning - out of hours, 3 man delivery, unpack & position, RAMS needed etc etc. Aarron and his team were amazing ! They kept me informed during the whole proc... See more

Company replied

Rated 5 out of 5 stars

What a refreshing change to receive a delivery from someone who really cares! The delivery arrived on-time (with a phone call to let us know they weren't far away) and both drivers were the most happi... See more

Company replied

Rated 5 out of 5 stars

We are a small primary school and have just taken delivery of a 7 foot industrial fridge from Hadfields Transport Ltd. Helpful and polite! Going above and beyond service is a rare thing for school... See more

Company replied

Rated 5 out of 5 stars

we booked super last minute and almost immediately received a feedback. the whole process was super easy going, the prices are super fair. toilets and shower is clean and warm. their staff is super su... See more

Company replied


4.7

Excellent

TrustScore 4.5 out of 5

43 reviews

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Rated 1 out of 5 stars

Dangerous drivers

Dangerous drivers who accept no liability and a transport office that backs them up all the way.

January 28, 2022
Unprompted review
HADFIELDS TRANSPORT LIMITED logo

Reply from HADFIELDS TRANSPORT LIMITED

We apologise that you feel the need to leave a one star review. On this occasion, we were unfortunately dealing with conflicting information.

Rated 1 out of 5 stars

Disgrace of a company

What a horrible company! Do not use them for any transporting.

Requested a fruit machine delivery on the 29th of August, still waiting after being told it will be this date and then this date. Two weeks delivery time is bad and then to have to wait a further week is a joke.

I ordered two fruit machines at the same time one was delivered by a friendly local delivery service who had it collected and dropped of in two days and the other was arranged with this company where it will be over three weeks before I receive it. With the other delivery service, I paid £90 to have it dropped off and collected within two days and with this company who are meant to be professionals, I am paying £110 and having to wait three weeks and being told lies by the customer services.

Do not use unless you want to be taken the mick out of.

Charging £110 for delivery which is overpriced as hell and then to be taken the mick out of. What a disgrace of a company.

AVOID AT ALL COSTS! FIND SUITABLE ALTERNATIVES!

September 14, 2017
Unprompted review
Show reviews in all languages. (43 reviews)

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