My mother in law, a retired Jewelry store sales person uses Hagerty products for her pieces. I’ve been impressed on their stunning ability. My beautifully wrapped parcel (done by a specials needs grou... See more
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See what reviewers are saying
The shopping experience at Hagerty is great and I will certainly order again. Downside is your chosen transportation service provider DPD. SInce last Thursday my parcel is stuck in their wareho... See more
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Good product that fully meets my expectations. A clear description in English would be useful because if you have an aluminum countertop, PLEASE NOTE: the product leaves difficult stains when it comes... See more
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My mother already used the silver FOAM about 50 years ago, and I am using it also since many many years .. A great product! It's just a shame that they changed the composition (and the smell), becau... See more
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Company details
About Hagerty
Written by the company
About
After creating the first Silver Polish with an anti-tarnish agent, William J. Hagerty founded the Hagerty Company in 1895 in South Bend, United States. Neighbours and friends were his first customers, he then began to receive postal orders. In the 1950s, new high-quality jewellery and silverware cleaners were developed by the grandsons of W. J. Hagerty.For 125 years, the company has been developing and distributing specific care products for jewellery, watches and accessories, decorative objects, tableware, rugs and textiles and many other surfaces.
Today, the range of products offered bears witness to this century-old expertise.
Products
Jewellery, Watches and Accessoires :- Cleaning products for jewellery, watches and accessories.
- For silver, gold, precious or natural stones, pearls, zirconium, stainless steel.
- Types of cleanser: bath, cloths, pencil with cleansing gel.
Decoration:
- Cleaning products for decorative objects.
- For silver, silver-plated metal, copper, bronze, brass, steel, stainless steel, chrome, wood, leather, plastic, screen, crystal.
- Types of cleanser: lotion, glove, spray, cloths, cream.
Tableware & Cooking:
- Cleaning and protection products for silverware, tableware and cooking.
- For silverware, silver-plated metal, stainless steel, pewter, hotplates.
- Types of care: bath, paste, foam, lotion, protective covers.
Textiles & Floors:
- Cleaning products for carpets, textiles, upholstery, floors and other surfaces.
- For washable or non-washable textile, wood, natural stone, marble, ceramic/tiles, glass/mirror, stainless steel/steel.
- Types of cleaner: shampoo for use with an injection-extraction machine, stain remover spray, foam, dry shampoo, odour eliminator, floor shampoo, microfibre gloves.
website Contact Us
Hagerty : clean & care for your precious objects
Written by the company
- Cleaners for jewellery, silverware, textiles and many other surfaces
- Hagerty products: to try them is to adopt them. Hagerty cleaning products will bring your precious objects back to life. The formulas are exclusively developed for ease of use and instant results. Take care of your precious objects for yourself and for generations to come.
Discover Hagerty products online
Worldwide delivery & Secure payment
Free shipping under certain conditions, visit www.hagerty.world
Contact info
Promenade-Noire 1, 2000, Neuchâtel, Switzerland
- +41 32 724 44 67
- hagerty@hagerty.world
- hagerty.world
4.5
Excellent
448 reviews
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Good expectations
I haven’t tried it yet, but everything has arrived! thank you for delivery to Ukraine
January 22, 2024
Reply from Hagerty
Dear Tatyana,
We thank you for this great review and hope that the products will meet your needs.
Best regards.
The Hagerty Team
Everything was ok with the order
March 9, 2024
Reply from Hagerty
Hello,
We thank you for this 5* review!
Best regards.
The Hagerty Team
magic on fabric
Dry shampoo is a magic on my oriental silver silk carpet! Decent smell, excellent cleaning, very gentle towards fabric. Leaves my carpet shiny, clean and fresh smelling like I’ve bought it yesterday!
March 13, 2024
Unprompted review
Reply from Hagerty
Dear Lucie-Vanessa,
Thank you for this 5* review! We are delighted to read that your carpet smells great and is sparkling again.
Best regards.
The Hagerty Team
Best products for cleaning and caring…
Best products for cleaning and caring for silver, antique silver and silver plated. All life used bu all generations of my family.
February 10, 2024
Reply from Hagerty
Dear Johanna,
Thank you for this 5* review and your loyalty over the years!
We stay at your disposal when needed,
Best regards.
The Hagerty Team
Good products
March 2, 2024
Reply from Hagerty
Good morning,
Thank you very much for sharing your good experience with Hagerty products!
Don't hesitate to contact us if needed.
Best regards.
The Hagerty Team
Reply from Hagerty
Good morning,
Thank you very much for sharing your good experience with Hagerty products!
We stay at your disposal when needed,
Best regards.
The Hagerty Team
I have always used Hagerty for my…
I have always used Hagerty for my silverware and cutlery. I stay loyal to the Hagerty products.
February 12, 2024
Reply from Hagerty
Dear Catherine,
Thank you very much for this great review!
We stay at your disposal when needed,
Best regards.
The Hagerty Team
Prompt delivery and your efficiency.
February 12, 2024
Reply from Hagerty
Hello Beverley,
Thank you very much for this great review!
We stay at your disposal when needed,
Best regards.
The Hagerty Team
Reply from Hagerty
Dear Hans,
We thank you very much for this 5* review!
We stay at your disposal when needed,
Best regards.
The Hagerty Team
Reply from Hagerty
Bonjour Monsieur, merci pour votre retour et votre note positive. Nos produits sont commercialisés avec les conseils d'utilisation en français. Navré si par inadvertance, vous avez reçu une boite dans une autre langue, c'est une erreur que nous ne manquerons pas d'analyser. N'hésitez pas à nous contacter par email (hagerty@hagerty.world) si vous avez besoin que nous vous fassions parvenir une notice en français.
Bien à vous, Hagerty France
Good products but very expensive postage
December 20, 2023
Reply from Hagerty
Dear Jure,
Thank you for your good review.
We stay at your disposal if needed,
Best regards.
Hagerty Team
EXCELLENCE
This was just so good. I found what I wanted and ordering in the week of Christmas I was delighted with the purchase and product and the fact that it arrived 2 days after I ordered it. PERFECT!
December 12, 2023
Reply from Hagerty
Dear Edwin,
We thank you very much for this 5* review!
We stay at your disposal when needed,
Best regards.
The Hagerty Team
I haven’t received the products yet
I haven’t received the products yet.
I don’t know how to resolve the problem.
Please help me
Thanks
December 16, 2023
Reply from Hagerty
Cara Alessandra,
La ringraziamo per il suo commento, che per noi è molto importante.
Secondo il sistema di tracciamento, il pacco era in attesa presso un punto di ritiro dal 21 dicembre, ma è stato rifiutato ieri (2 gennaio 2024) e sarà quindi rispedito al mittente.
https://www.laposte.fr/outils/track-a-parcel?code=CB075907125FR
Avete causato voi questo rifiuto? Volete che vi restituiamo il pacco allo stesso indirizzo (una volta ricevuto nel nostro magazzino)? La preghiamo di comunicarcelo via e-mail: hagerty@hagerty.world
Poiché il problema non deriva direttamente da Hagerty, le saremmo grati se potesse aggiornare la sua recensione una volta ricevuti i prodotti o ritirare il suo commento se non desidera ricevere la merce. Grazie per la sua comprensione.
Restiamo a vostra disposizione se necessario,
Cordiali saluti
Hagerty Team
The actual products work well
The actual products work well, BUT, I have three very old large canteen of silver cutlery to clean and the bigget problem for me is that I can only fit a maximum of say 4 large knives and forks at a time, and then serving spoons and forks and ladles do not fit at all.
December 5, 2023
Reply from Hagerty
Dear Ches,
Thank you very much for your comment.
For large pieces of silverware, we can recommend you to use Hagerty Silver Care, the cleaning paste for silverware.
We remain at your disposal if necessary.
The Hagerty Team
Product is not very effective
Product is not very effective. Had to use additional silver polish to clean cutlery properly.
November 12, 2023
Reply from Hagerty
Dear Annette,
Thank you for your feedback, which is very important to us. We are sorry to hear that you weren't convinced by the effectiveness of the Silver Bath.
It all depends on the state of oxidation of the objects, the quality of the silver, etc. Sometimes it's better to proceed or complete with mechanical polishing (with Silver Polish as you did).
Otherwise, only with Silver Bath, if an object is very oxidised, 2 or 3 soaking cycles will be necessary.
We remain at your disposal should you need us.
Best regards.
The Hagerty Team
Nice and easy to use and it doesn’t…
Nice and easy to use and it doesn’t smell or leave messy stains!
October 15, 2023
Reply from Hagerty
Dear Christine,
We thank you very much for this 5* review!
We stay at your disposal when needed,
Best regards.
The Hagerty Team
Excellent product to clean silver…
Excellent product to clean silver jewels, and we didn't have to wait long for the delivery service 👏🏻👏🏻
November 2, 2023
Reply from Hagerty
Dear Eloisa,
We thank you very much for this 5* review!
We stay at your disposal when needed,
Best regards.
The Hagerty Team
I didn’t receive what I ordered
I didn’t receive what I ordered! My order was two silver clothes and I received two silver baths instead….
October 12, 2023
Reply from Hagerty
Dear Héloïse,
Thank you for your feedback. We are really sorry to read that you received the wrong products.
In this case, you can contact us directly so that we can quickly find a solution.
As indicated in our e-mail, we will send you the correct products as soon as possible.
Do not hesitate to modify your review once the new products have arrived.
Thank you and we stay at your disposal when needed,
best regards.
The Hagerty Team
Definitely return again
Definitely return again. Reliable service and quality products.
October 4, 2023
Reply from Hagerty
Hello,
We thank you very much for your trust and loyalty.
We stay at your disposal when needed,
Best regards.
The Hagerty Team
Do not buy
I ordered the Hagerty Silver cleaner. Followed the easy steps left it in the solution and then rinsed off and all was great, my jewellery looked great. And then over just a few minutes the results started reversing and now all of my very expensive jewellery is ruined and tarnished/rusted
October 14, 2023
Unprompted review
Reply from Hagerty
Dear Annabelle,
Thank you for your comment.
We are very sorry about this situation. Is this silver jewellery (with hallmark)? Silver Clean does not damage silver, so this is surprising.
Or was it Pandora jewellery? Hagerty products are not recommended for Pandora jewellery. They offer their own products, with specific formulas for the metals used by the brand.
Could you tell us the batch number of the product? We would be delighted to find a solution. Please do not hesitate to contact us: hagerty@hagerty.world
Thank you.
Best regards,
Hagerty Team
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