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Hagerty Reviews 448

TrustScore 4.5 out of 5

4.5

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Rated 5 out of 5 stars

My mother in law, a retired Jewelry store sales person uses Hagerty products for her pieces. I’ve been impressed on their stunning ability. My beautifully wrapped parcel (done by a specials needs grou... See more

Company replied

Rated 5 out of 5 stars

The shopping experience at Hagerty is great and I will certainly order again. Downside is your chosen transportation service provider DPD. SInce last Thursday my parcel is stuck in their wareho... See more

Company replied

Rated 4 out of 5 stars

Good product that fully meets my expectations. A clear description in English would be useful because if you have an aluminum countertop, PLEASE NOTE: the product leaves difficult stains when it comes... See more

Company replied

Rated 5 out of 5 stars

My mother already used the silver FOAM about 50 years ago, and I am using it also since many many years .. A great product! It's just a shame that they changed the composition (and the smell), becau... See more

Company replied

Company details

  1. Cleaning Products Supplier
  2. Janitorial Equipment Supplier

About Hagerty

Written by the company

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About

After creating the first Silver Polish with an anti-tarnish agent, William J. Hagerty founded the Hagerty Company in 1895 in South Bend, United States. Neighbours and friends were his first customers, he then began to receive postal orders. In the 1950s, new high-quality jewellery and silverware cleaners were developed by the grandsons of W. J. Hagerty.

For 125 years, the company has been developing and distributing specific care products for jewellery, watches and accessories, decorative objects, tableware, rugs and textiles and many other surfaces.

Today, the range of products offered bears witness to this century-old expertise.


Products

Jewellery, Watches and Accessoires :
- Cleaning products for jewellery, watches and accessories.

- For silver, gold, precious or natural stones, pearls, zirconium, stainless steel.

- Types of cleanser: bath, cloths, pencil with cleansing gel.

Decoration:
- Cleaning products for decorative objects.

- For silver, silver-plated metal, copper, bronze, brass, steel, stainless steel, chrome, wood, leather, plastic, screen, crystal.

- Types of cleanser: lotion, glove, spray, cloths, cream.

Tableware & Cooking:
- Cleaning and protection products for silverware, tableware and cooking.

- For silverware, silver-plated metal, stainless steel, pewter, hotplates.

- Types of care: bath, paste, foam, lotion, protective covers.

Textiles & Floors:
- Cleaning products for carpets, textiles, upholstery, floors and other surfaces.

- For washable or non-washable textile, wood, natural stone, marble, ceramic/tiles, glass/mirror, stainless steel/steel.

- Types of cleaner: shampoo for use with an injection-extraction machine, stain remover spray, foam, dry shampoo, odour eliminator, floor shampoo, microfibre gloves.


website Contact Us

Hagerty : clean & care for your precious objects

Written by the company

Cleaners for jewellery, silverware, textiles and many other surfaces
Hagerty products: to try them is to adopt them. Hagerty cleaning products will bring your precious objects back to life. The formulas are exclusively developed for ease of use and instant results. Take care of your precious objects for yourself and for generations to come.

Discover Hagerty products online

Worldwide delivery & Secure payment

Free shipping under certain conditions, visit www.hagerty.world

Contact info

4.5

Excellent

TrustScore 4.5 out of 5

448 reviews

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Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

Fast Sending

Fast Sending
The Dry Shampoo for the carpet, smells so good. It didn't bring out old dirt marks, but just for the smell, I would buy it again.

September 9, 2024
Hagerty logo

Reply from Hagerty

Dear Bianca,
Thank you very much for your 5* review on your Hagerty order.
We remain at your disposal if needed,
Sincerely
The Hagerty Team

Rated 5 out of 5 stars
Hagerty logo

Reply from Hagerty

Dear Brian,
Thank you for your excellent review!
We remain at your disposal should you need us.
Best regards,
Your Hagerty team

Rated 5 out of 5 stars

Efficient cleaner

Good product for cleaning silver.

August 24, 2024
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Reply from Hagerty

Dear Caroline,
Thank you for your excellent review !
We remain at your disposal when needed.
Best regards,
Your Hagerty team

Rated 5 out of 5 stars

I received very quickly what I had…

I received very quickly what I had ordered. I knew the product, I couldn’t be disappointed.

July 30, 2024
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Reply from Hagerty

Dear Dominique,
Thank you for your excellent review and your loyalty over the years.
We remain at your disposal should you need us.
Best regards,
Your Hagerty team

Rated 5 out of 5 stars

PERFECT!

the whole process from order over payment to delivery: perfect.

August 15, 2024
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Reply from Hagerty

Dear Ulrike,
Thank you very much for your 5* review, we are delighted that the order process convinced you.
We remain at your disposal if necessary.
Best regards,
The Hagerty team

Rated 5 out of 5 stars

Shiny again!

My cutlery and other silver things of mine are now all shiny, very fast ..

July 6, 2024
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Reply from Hagerty

Dear Sabine,
Thank you for sharing your experience!
We are delighted to read that the Silver Bath and Silver Cloth have made your silver things shine again.
We stay at your disposal if needed.
Best regards.
The Hagerty Team

Rated 5 out of 5 stars

My mother already used the silver FOAM…

My mother already used the silver FOAM about 50 years ago, and I am using it also since many many years .. A great product! It's just a shame that they changed the composition (and the smell), because it used to be even better....
Never understood why companies change something about a rock-solid product... 🤔

April 4, 2024
Unprompted review
Hagerty logo

Reply from Hagerty

Dear Ann,
We are glad you know Hagerty products since long time, and we thank you for your loyalty to the brand.
To answer your specific question, please note that the composition of products may be updated when, for ex, there are mandatory requirements re. raw material or certain substances, like conservatives. In any case, the efficiency and performance of products is equal or superior versus the previous one.
In the case of the Silver Foam, which is one of our historical products, the formula is almost the same since years :-).
We remain at your disposal for any further information you may need.
Thank you again for your comment and trust.
The Hagerty Team

Rated 5 out of 5 stars

Works great

June 7, 2024
Hagerty logo

Reply from Hagerty

Dear Martin,
Thank you very much for your 5* review, we are delighted that the products convinced you.
We remain at your disposal if necessary.
Best regards,
The Hagerty team

Rated 5 out of 5 stars

Excellent delivery service and the…

Excellent delivery service and the products are the best I have found.

July 9, 2024
Hagerty logo

Reply from Hagerty

Hello Rosemary,
Thank you very much for your 5* review, we are delighted that the silverware products have convinced you.
We remain at your disposal if necessary.
Best regards,
The Hagerty team

Rated 5 out of 5 stars

Great products fast delivery

Great products, fast delivery

June 18, 2024
Hagerty logo

Reply from Hagerty

Dear Marc,
Thank you very much for your 5* review, we are delighted that the silverware products have convinced you.
We remain at your disposal if necessary.
Best regards,
The Hagerty team

Rated 5 out of 5 stars

Hagerty's products are unbeatable.

I wanted delivery via DHL, but unfortunately that wasn't possible; but in the end, delivery to a DPD parcel shop was also possible, even if the people there probably had to look for my package first. But Hagerty's products are unbeatable.

May 5, 2024
Hagerty logo

Reply from Hagerty

Good afternoon!
Thank you very much for this excellent review and for your loyalty to Hagerty products.
We remain at your entire disposal should you need us,
Best regards,
The Hagerty Team

Rated 4 out of 5 stars

Very good product

Very good product. It cleans my silver cutlery exellently

May 19, 2024
Hagerty logo

Reply from Hagerty

Dear Christine,
Thank you for sharing your experience!
We are delighted to read that the Silver Bath has made your cutlery shine again.
We stay at your disposal when needed.
Best regards.
The Hagerty Team

Rated 1 out of 5 stars

Tried it - no noticeable difference

Tried it, plastic tub says uk instructions on side of packet - nope. Got from wed site.

Followed instructions precisely - my 18ct gold necklace looked the same afterward. It wasn't particularly dull before cleaning but no noticeable change afterward. Necklace was 2022 Christmas present.

May 27, 2024
Unprompted review
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Reply from Hagerty

Dear Freda,
Thank you for your comment.
Could you please tell us where you bought the jar of Gold Clean and which language version of the product you received?
The jar comes in a cardboard box with instructions on it. Was this not the case for you?
As the gold of your necklace wasn't very dull, you couldn't see a big difference, but the Gold Clean formula nevertheless cleaned it thoroughly (between the links, eliminated residues of cosmetics, dust and skin, etc.).
Please don't hesitate to take with us by email: hagerty@hagerty.world
We hope we can find a solution together.
Best regards,
Hagerty Team

Rated 4 out of 5 stars

everything was ok

everything was ok.
unfortunately the parcel could not be sent to the adress of the DHL Post Office. one day later I received my parcel, seit to a DPD Shop.

May 7, 2024
Hagerty logo

Reply from Hagerty

Dear Gabriele,
Thank you for sharing your experience with your Hagerty order.
We are delighted to read that you have received the order correctly and remain at your disposal when needed.
Best regards.
The Hagerty Team

Rated 3 out of 5 stars

Not very good.

I find this product not very efficient.

April 19, 2024
Hagerty logo

Reply from Hagerty

Dear Annelyse,
Thank you for taking the time to give us your feedback, which is very important to us.
Could you please give us more details about the results obtained and the use of the product? Please also let us know the batch number of the product. This will enable us to carry out further research into the effectiveness of the formula and take the necessary measures.
Our e-mail address is: hagerty@hagerty.world
Thank you very much,
Best regards.
The Hagerty team

Rated 5 out of 5 stars

Every thing was great

Every thing was great

April 17, 2024
Hagerty logo

Reply from Hagerty

Dear Chantal,
Thank you very much for your 5* review!
We remain at your disposal if necessary.
Best regards,
The Hagerty team

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