I was very happy again with the many products I could choose from, the easy navigation, and Haibu's excellent service. I particularly like the choice given for a delivery date - this week, next week a... See more
Company replied
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See what reviewers are saying
I received my products very quickly and in good order. It would have been nice to receive a couple of samples with my order or travel size items of the ones I purchased, but did not. Another nice to h... See more
Company replied
I’ve placed multiple orders and I am very pleased with how quickly they deliver the product. As for the product itself, it’s exactly as described. However, I encountered one issue with my last order... See more
Wonderful service. I received my order very quickly (ordered it in the evening, the next day at lunchtime I already had the goods). Everything was neatly packed. The quality of the product is excelle... See more
Company details
About Haibu
Written by the company
haarproducten
kappersbenodigdheden
Vegan
Over ons
Wij zijn dé groothandel voor hair- & beauty professionals. Wij zorgen er graag voor dat jij als professional alles in huis hebt om jouw klanten zo goed mogelijk te helpen. En als we zeggen dat je er alles vindt, dan bedoelen we ook álles.
Je vindt er bekende merken zoals L'Oréal, Schwarzkopf en Goldwell, maar ook exclusievere merken zoals Mediceuticals, Shu Uemura, Alterna, SLA Paris, Kevin Murphy en Elleure. Scherpe prijzen en meestal dezelfde dag nog verzonden. Dus heb je vandaag het laatste beetje shampoo gebruikt terwijl je toch écht dacht dat je nog een fles op voorraad had? Geen zorgen, bestel dan vóór 23:59 uur en je hebt het de volgende dag in huis.
Wij bieden jou een razendsnelle en betrouwbare levering en een ruim assortiment met meer dan 200 merken. En dat allemaal voor de scherpste prijs! Haibu is er voor jou: de professional in het kappersvak die geniet van iedere dag in de salon.
Snel en gemakkelijk
Bij Haibu streven wij ernaar om alles zo snel en gemakkelijk mogelijk voor jou te regelen! Zo zorgen wij ervoor dat er dagelijks nieuwe kappersproducten aan ons haar en beauty assortiment worden toegevoegd, dat deze zijn voorzien van uitgebreide product informatie en altijd een scherpe prijs hebben!
shop nu!Contact info
Batterij 7, 7141 JL, Groenlo, Netherlands
- +31 (0)545-721091
- info@haibu.nl
- haibu.nl
Haibu APP
4.6
Excellent
63K reviews
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Top top top👍
June 24, 2024
supersnelle levering
June 28, 2024
They do what they say they will do..
They do what they say they will do..
Wat ik had besteld was binnen 24 uur in huis.
June 21, 2024
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Very upsetting
Customer service & return policy terrible. I’m shocked at how a business like that can actually get customers.
Can’t return a products anymore even though they are still unused. a real shame because now the money is wasted.
Also you receive ONLY AFTER YOU ASK a template not even specified on the customer itself about “return policy”. customer service is definitely not this.
So a clear No I don’t recommend this store or their products.
June 27, 2024
Unprompted review
Reply from Haibu
Dear Audrey,
Thank you for your review.
By contacting us this way i can not look into your order details and contact with our customer service.
You can return products within 14 days, after the 14 days it is not possible to return. These are our conditions.
We hope that we have provided you with some additional information and that we will nevertheless see you again next time.
Kind regards,
Team Haibu
Great as always fast delivery and great…
Great as always fast delivery and great quality 💯
June 3, 2024
Fast delivery
Fast delivery, although the product that l ordered wasn't able to fit the requirements of what l needed, (not the store's fault) l made a return and it was equally fast in money return, good service very trustworthy!
May 27, 2024
the order was not sent within the…
the order was not sent within the specified time frame, there was no information about it anywhere, 5 days passed, I wrote to them, nothing had changed, the money was not returned.
May 23, 2024
Reply from Haibu
Dear Anastasia,
Thank you for your review. What a shame to hear that you did not receive your order on time and therefore wanted your purchase price refunded. Our apologies for the inconvenience caused.
We immediately checked whether the refund has been initiated, as our customer service colleague indicated, you can expect the refund to be returned to the payment account within 5 working days. This will also be the case now, the credit has been created correctly, so you can expect your purchase amount to be in your checking account no later than Wednesday 05-06-2024.
We hope that we have provided you with some additional information and that we will nevertheless see you again next time. Kind regards, Team Haibu
Zeer goede after sale
May 21, 2024
I I chose this company for myself. I am pleased with the range of products and am also grateful for the fast delivery of my orders. 🙂🙂🙂 this company for myself
I chose this company for myself. I am pleased with the range of products and am also grateful for the fast delivery of my orders. 🙂🙂🙂
May 8, 2024
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