I was very happy again with the many products I could choose from, the easy navigation, and Haibu's excellent service. I particularly like the choice given for a delivery date - this week, next week a... See more
Company replied
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I was very happy again with the many products I could choose from, the easy navigation, and Haibu's excellent service. I particularly like the choice given for a delivery date - this week, next week a... See more
Company replied
I received my products very quickly and in good order. It would have been nice to receive a couple of samples with my order or travel size items of the ones I purchased, but did not. Another nice to h... See more
Company replied
I’ve placed multiple orders and I am very pleased with how quickly they deliver the product. As for the product itself, it’s exactly as described. However, I encountered one issue with my last order... See more
Wonderful service. I received my order very quickly (ordered it in the evening, the next day at lunchtime I already had the goods). Everything was neatly packed. The quality of the product is excelle... See more
Written by the company
haarproducten
kappersbenodigdheden
Vegan
Wij zijn dé groothandel voor hair- & beauty professionals. Wij zorgen er graag voor dat jij als professional alles in huis hebt om jouw klanten zo goed mogelijk te helpen. En als we zeggen dat je er alles vindt, dan bedoelen we ook álles.
Je vindt er bekende merken zoals L'Oréal, Schwarzkopf en Goldwell, maar ook exclusievere merken zoals Mediceuticals, Shu Uemura, Alterna, SLA Paris, Kevin Murphy en Elleure. Scherpe prijzen en meestal dezelfde dag nog verzonden. Dus heb je vandaag het laatste beetje shampoo gebruikt terwijl je toch écht dacht dat je nog een fles op voorraad had? Geen zorgen, bestel dan vóór 23:59 uur en je hebt het de volgende dag in huis.
Wij bieden jou een razendsnelle en betrouwbare levering en een ruim assortiment met meer dan 200 merken. En dat allemaal voor de scherpste prijs! Haibu is er voor jou: de professional in het kappersvak die geniet van iedere dag in de salon.
Bij Haibu streven wij ernaar om alles zo snel en gemakkelijk mogelijk voor jou te regelen! Zo zorgen wij ervoor dat er dagelijks nieuwe kappersproducten aan ons haar en beauty assortiment worden toegevoegd, dat deze zijn voorzien van uitgebreide product informatie en altijd een scherpe prijs hebben!
shop nu!Batterij 7, 7141 JL, Groenlo, Netherlands

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Placed my order with Haibu 10 days ago. Received no email confirmation, which means no order number either. They are happy to take my money, but give me no product.

Reply from Haibu
Ordering from the website was easy. The product I was looking for had a discount. Delivery was fast as well. Overall I am happy with the service.
Made an order on 27.08. and today is 03.09. still didnt received my package. Customer service telling me it will be the next day every day, but they even didnt send it, their given tracking code is not working. Terrible service!

Reply from Haibu
The delivery was fast and the purchased product is original.
These are very good products. After bleaching and dying it myself with these products my hair is left pretty much without damage and the colour is very pretty. Thank you!
2 weeks now, this order was late and never arrived by the time we leave Amsterdam. Now it's basically lost and havnt received a refund. I've been contacting them since day one but no luck with both their company nor DHL
. They also put in the wrong address. Nothing gone right and it's a 400 euro order. I can't be more disappointed. (Reply. I swear they don't read your emails properly. For thus I've already sent more than 15 emails.I started with, I have left Amsterdam. I'm currently in Johannesburg south Africa and they promise to deliver? They clearly havnt checked the order form it says clearly delivery to a pick up point. Where can I post a screen shot

Reply from Haibu
I bought toner that didn’t work at all, tried it even on my hair extensions which is light blond and the colour on the website is dark blond… customer service told me this colour is to light for my own, I could agree although I have highlighted hair, so that’s why I tried it on my extensions and still the same effect which is none..money spend for nothing….

Reply from Haibu
Quick delivery and great service. Great quality products
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