Haibu Reviews 63,194

TrustScore 4.5 out of 5

4.6

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See what reviewers are saying

Rated 5 out of 5 stars

I was very happy again with the many products I could choose from, the easy navigation, and Haibu's excellent service. I particularly like the choice given for a delivery date - this week, next week a... See more

Company replied

Rated 5 out of 5 stars

I received my products very quickly and in good order. It would have been nice to receive a couple of samples with my order or travel size items of the ones I purchased, but did not. Another nice to h... See more

Company replied

Rated 4 out of 5 stars

I’ve placed multiple orders and I am very pleased with how quickly they deliver the product. As for the product itself, it’s exactly as described. However, I encountered one issue with my last order... See more

Rated 5 out of 5 stars

Wonderful service. I received my order very quickly (ordered it in the evening, the next day at lunchtime I already had the goods). Everything was neatly packed. The quality of the product is excelle... See more

Company details

  1. Hair Product Store
  2. Barber Supply Store
  3. Nail Salon
  4. Skin Care Clinic
  5. Hairdresser
  6. Wellness Center

About Haibu

Written by the company

haarproducten kappersbenodigdheden Vegan

Over ons

Wij zijn dé groothandel voor hair- & beauty professionals. Wij zorgen er graag voor dat jij als professional alles in huis hebt om jouw klanten zo goed mogelijk te helpen. En als we zeggen dat je er alles vindt, dan bedoelen we ook álles.

Je vindt er bekende merken zoals L'Oréal, Schwarzkopf en Goldwell, maar ook exclusievere merken zoals Mediceuticals, Shu Uemura, Alterna, SLA Paris, Kevin Murphy en Elleure. Scherpe prijzen en meestal dezelfde dag nog verzonden. Dus heb je vandaag het laatste beetje shampoo gebruikt terwijl je toch écht dacht dat je nog een fles op voorraad had? Geen zorgen, bestel dan vóór 23:59 uur en je hebt het de volgende dag in huis.

Wij bieden jou een razendsnelle en betrouwbare levering en een ruim assortiment met meer dan 200 merken. En dat allemaal voor de scherpste prijs! Haibu is er voor jou: de professional in het kappersvak die geniet van iedere dag in de salon.

Snel en gemakkelijk

Bij Haibu streven wij ernaar om alles zo snel en gemakkelijk mogelijk voor jou te regelen! Zo zorgen wij ervoor dat er dagelijks nieuwe kappersproducten aan ons haar en beauty assortiment worden toegevoegd, dat deze zijn voorzien van uitgebreide product informatie en altijd een scherpe prijs hebben!

shop nu!

Contact info

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Haibu APP

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4.6

Excellent

TrustScore 4.5 out of 5

63K reviews

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Rated 2 out of 5 stars

Terrible customer service

Terrible customer service. For my second order, I was kept waiting for several weeks. Reply from the online chatting (customer service) were not on time and not helping. They quit from chatting before the issue has been resolved. That was a very sad experience.

October 8, 2024
Haibu logo

Reply from Haibu

Bedankt voor je review.

Wat vervelend om te zien dat je zo ontevreden bent over onze klantenservice. Kan je aangeven waar je precies ontevreden over bent zodat wij dit wellicht naar tevredenheid kunnen afhandelen?

We horen het graag.

Met vriendelijke groet,
Team Haibu

Rated 1 out of 5 stars

no goods in stock

October 4, 2024
Haibu logo

Reply from Haibu

Dear,

Thank you for your review. How annoying that you are of the opinion that we have no products in stock. Of course we have checked your order history immediately, this shows that your order was shipped immediately and that it was delivered to a delivery point, this was also reflected in the track and trace. If there are still things that are unclear, we would like to ask you to contact customer service so they can look into it with you and solve it if necessary.

We hope that we have provided you with some additional information and we look forward to seeing you again next time.

Kind regards,
Team Haibu

Translated with DeepL.com (free version)

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