Hair Revive Ltd Reviews 

83
TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

Absolutely great got my extensions in absolutely love them chatted away down to earth the 2 hours flew by defo recommend 10 out of 10 hair, chat salon everything well worth the visit there

Rated 5 out of 5 stars

I was sceptical at the start, thinking will this really work?! When I met Joe, he explained the process, the course of treatment and the expectation. He really knows his stuff - reassuring, unde... See more

Rated 5 out of 5 stars

Having been with Hair Revive for over a year now, I can honestly say I can’t have any complaints with the service and hard work put in by Stevan. Always friendly and available around the clock, day o... See more

Rated 5 out of 5 stars

Just spent over a year with Steve now, had my latest system fitted today, absolutely perfect, cannot rate highly enough. Steve’s attention to detail is spot on, he makes sure I’m always happy before l... See more

Company details

  1. Cosmetics Store

Information provided by various external sources

We specialise in the UK’s #1 Non-surgical hair rejuvenation industry, home of the finest hair replacement systems and unmatched customer care.


Contact info

4.9

Excellent

TrustScore 5 out of 5

83 reviews

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4.9

All reviews

(83)

2 reviews in the last 12 months

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Rated 5 out of 5 stars

Excellent service all round !!

I have now been a client for 7 months and could not be happier with the product, the system looks as good as it did when it was fitted and the aftercare provided by Stevan is second to none, the confidence the system has given me is priceless and I have never been happer,cheers 👍🏻

February 11, 2020
Unprompted review
Rated 5 out of 5 stars

Excellent service

So as far as been discrete and professional goes Steve is rite up there with the best, I have had a really good experience and have recommended a few people to him, I had a new system fitted yesterday and he can’t do enough to help and make you feel comfortable really glad I got in touch

October 6, 2019
Unprompted review
Rated 5 out of 5 stars

A fantastic service and great value for…

A fantastic service and great value for money against competitors prices. I would recomend to anyone who is suffering from hair loss to give hair revive a go. The results really do make a big difference and I'm looking foward to using hair revive for years to come!

October 4, 2019
Unprompted review
Rated 5 out of 5 stars

I have been with Hair Revive for over 2…

I have been with Hair Revive for over 2 years now, they have given me the confidence to go out and gain a successful career and live my dream, I owe them everything, great service and systems. Keep up the good work....see you at the weekend!!.

August 8, 2019
Unprompted review
Rated 5 out of 5 stars

Changed my life

Steve is a great man who has made my life better in everyway. This is something I have never regretted and can never see myself going back.

Absolute hero.

July 17, 2019
Unprompted review
Rated 5 out of 5 stars

"Short" Hair Story

Before I started suffering with a hairloss in my early 20s, I used to enjoy experimenting with different hair styles and products. Being still a kid, really it seemed unfair that my haircuts had to get shorter and shorter for the balding patches to be less apparent. Not until my 30s I saw a YouTube video of a "hair system". It seemed too good to be true and somewhat impossible, at the time. One of my good friends made a brave decision to have the system fitted. When I first saw it I thought it was seamless, extremely natural and just... incredible. I battled with my thoughts wanting to try it but worrying at the same time about reaction from my friends, family, my partner and work colleagues. About 8 months later I was going to change my work environment completely. This was my opportunity! That's when I met Stevan. He managed to fit me in within a week, which now I am so grateful for.
My first system was a total emotional struggle. Being a perfectionist I scrutinised it hugely thinking it was too thick and too dark. It did not feel right and at all how I imagined. Only later I realised that it was because I did not have my own hair for a decade! And forgot how it supposed to feel. Needless to say the system lasted only 2 months due to misuse on my part (overstyling, washing, constant brushing and hairdrying)
I must say that Stevan put up with a lot with my fusiness at the beginning, but was always understanding, supportive, patient and reassuring. Like a total pro!
I have now used Hair Revive and Stevan's services for over 2 years which should say it all. He provides me with constant advise, guidance and honest opinion. Stevan is ALWAYS very pleasant, so positive (which is really rare these days) and genuinely lovely guy to deal with. Even with his extremely busy schedule.
He completely changed my life and I could not be happier with the results and quality of the systems. My hair looks fantastic and very natural! I regained my confidence and self esteem. I don't look in the mirror anymore looking out for how far my bald patches are stretching and how to disguise them.
Let's be honest. It comes with a price tag, like every decent service... And I have to budget for it too, sacrificing other pleasures. But I can wholeheartedly recommend Hair Revive to anyone who is considering a hair system. I have been using Stevan's services for over 2 years and I'm not going anywhere because I know that his products will last and look phenomenal. Big thanks Stevan!!! I look forward to see you in few weeks time (just like ordinary haircut)

June 11, 2019
Unprompted review
Rated 5 out of 5 stars

Second Hair System fitted by Hair…

Second Hair System fitted by Hair Revive and excellent again! Flawlessly installed with no problems and remarkable customer service. Highly recommended and will continue to use Hair Revive long into the future.

Stevan was able to fit me in just before an extended holiday I am going on today and therefore has added value to that holiday.

I would, as I remarked after my first system; urge anyone looking at a non surgical hair replacement at an affordable price to get in touch with Stevan as he always endeavours to share his knowledge with you prior to installation - moreover there is no pushy sales tactics! Just a relaxed atmosphere. Thanks

June 10, 2019
Unprompted review
Rated 1 out of 5 stars

Shocking experience in every sense

This is a follow up review to my first which Hair Revive managed to get removed & because the owner hates criticism of any nature. If I could've given -5 stars I would have.The hair systems which Hair Revive uses are of inferior quality & in my experience need to replacing every 2-3 months otherwise you are highly likely to encounter balding areas.I encountered this issue for 6 months but he just saw it as another way to entice more money from me. So at £550 a go every 2-3 months you can see it's not exactly cheap, so you should learn to budget carefully. It is very clear to me, many of his clients have received a much better service to the one I endured but the question I ask myself is 'why me?' I have been with my current stylist for just over 6 months & have recently had my second system fitted. 'Wow' what a difference. I now pay £475 every 6 months instead of £550 every 2-3 months. I have kept Hair Revive's systems to compare to my current hair systems & you don't need to be an expert on the matter to realise the massive increase in quality. My stylist asked if she could keep one of Hair Revive's offending articles to show her other clients to warn them what they could possibly receive for their money. I ask how am I now paying £475 when my stylist has a salon & staff to pay for when Hair Revive charges £550 when he's a simple 'one man band.' The salon which I now pay for an excellent service is a professional salon which give their services to NHS so I know they are reliable. Hair Revive should ask me the salon's name so they can re-train him so he can serve his clients better in quality hair systems. The company owner thinks you are not entitled to express your dissatisfaction even after paying him £550 just 6 weeks ago. I dared to do this & he accused me being disrespectful in my texts & of using foul language. I still have the texts & in no certain terms did I use foul or abusive language. I was far too lenient & this man took advantage of this & with no doubt I should have been entitled to express my dissatisfaction given the fact I'd paid him £550 for the rubbish which he attached to my head. At the end of our relationship I came to the conclusion this man could no longer be trusted. He was actually kind enough to send me an intimidating text after my last review in which he threatened legal action (can you believe the cheek!) I did actually laugh at this because I'm well aware of what I can say legally. How this man sleeps at night baffles me it really does. I'd like to state this review is NOT aimed to damage the company's reputation which the owner insisted was my intention but improve the service which he offers because no client should receive the terrible service which I paid so handsomely for.

May 27, 2019
Hair Revive Ltd logo

Reply from Hair Revive Ltd

- Neil was a client of Hair Revive from November 2017–November 2018. Unfortunately we had no choice but to cut Neil off from our services back in November 2018 due to a number of aggressive random text messages in the early hours of a morning following up with an apology the next morning, to which we found a very concerning and worrying behaviour. Before Neil was cut off from our services, he had reviewed us 5* with the following message “Steve is a friendly chap who's very understanding & delivers excellent quality and results”. Neil has found the need to edit this review over 7 times since he first decided to leave it in May 2019, each of these times have been in the early hours of the morning, which only shows his fixation on this attempt to leave a bad review as a way of getting back at us.

With regards to the quality of our hair systems, as stated on our website, we offer a 3 months guarantee with all our hair replacement systems this is stated on our website under the “Why choose us?”, should any defaults from the manufacturing process cause any concern or shorten the lifespan of the system. The lifespan of our hair systems last anywhere between 5-12 months depending on your lifestyle before needing to be replaced. This can also depend on the base type you go for. Neil was in the Bronze Membership plan, which consists of 2 hair replacements per year and was with us throughout that entire time before we were no longer happy to renew his Membership due to his aggressive and concerning stalking approach. So this attempt to make out as though he needed a new system every 2-3 months is complete nonsense.

Neil, I am sorry you have felt that leaving this fake and dishonest review is a way of trying to get back at us for no longer offering our services to you, however lying about the quality of our hair replacement systems and service whilst also making up prices and another salon in an attempt to just make us look expensive is just embarrassing. We still have clients joining us everyday even after seeing your fake and dishonest review. Just to answer your question when you are asking yourself "why me?" What you are writing is fake and untrue; this is why you are coming across differently to all our other clients, because they have kindly left genuine reviews. Our charges as you can also see from our other reviews are based on the quality hair replacement systems we offer, we specialise in Hair Replacement only, we are not a hair salon to which Neil in describing, doing the hair replacement service on the side, we focus on the hair replacement aspect only. We hope the every best in Neil’s future with his current stylist, however this attempt to damage our reputation only shows us how right we were to remove Neil from our clientele.

Rated 5 out of 5 stars

Just spent over a year with Steve now

Just spent over a year with Steve now, had my latest system fitted today, absolutely perfect, cannot rate highly enough. Steve’s attention to detail is spot on, he makes sure I’m always happy before leaving and has even stayed into the early hours to make sure I’m happy. One of the nicest blokes I’ve met and couldn’t ask for a better person to be in this industry. Never had any bad experiences at all, A* service every time!

May 16, 2019
Unprompted review
Rated 5 out of 5 stars

Highly Recommend!

Having been with Hair Revive for over a year now, I can honestly say I can’t have any complaints with the service and hard work put in by Stevan. Always friendly and available around the clock, day or night. Knows his systems and products inside out and can always solve or suggest ways to overcome any minor problems what may occur.
The systems themselves are truly unbelievable and would highly recommend them to anyone even considering going ahead with a system.

May 12, 2019
Unprompted review

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