Hair By Jennifer LTD Reviews 

88
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 30 reviews, reviewers overwhelmingly had a great experience with this company. Customers are consistently thrilled with the exceptional hair extension services, noting that the careful placements feel exceptionally comfortable and look completely natural. People frequently mention how wonderfully welcoming and deeply knowledgeable the staff is, making everyone feel entirely relaxed and confident during their visits. Some people were satisfied with making long journeys across distances just to regularly visit this incredibly talented and dedicated specialist. Consumers also truly appreciate the exceptionally thorough consultations that provide practical advice tailored perfectly to their individual lifestyle needs and hair health.

What people talk about most

Staff

Consumers find staff to be exceptionally talented and knowledgeable, consistently delivering fantastic... See more

Service

People report high satisfaction with the service, highlighting professional care and expert guidance.... See more

Quality

Customers consistently note satisfaction with quality, praising brilliant work and amazing hair extensions.... See more

Product

Users describe positive interactions with product, expressing absolute delight with their new hair... See more

Reviews shaping this summary

Rated 5 out of 5 stars

So so glad people like Jen exist, I was having a major hair crisis that had completely knocked my confidence but she's made me feel amazing again! As a fellow hairdresser I can safely say Jen is gr... See more

Rated 5 out of 5 stars

A fantastic experience having Jen do my hair for the first time. I had extensions fitted elsewhere that were uncomfortable and visible. Within an hour and a half, Jen had changed some of the placement... See more

Rated 5 out of 5 stars

Jennifer is so welcoming and makes you feel right at ease! She explains everything really well and has transformed my hair! If you are considering getting extensions, do it! I cannot recommend her en... See more

Rated 5 out of 5 stars

Jennifer is amazing at what she does. From the consultation to the fitting , She is Professional, Honest and knowledgeable. Jennifer is by far the best at fitting hair extensions and they always last... See more


Company details

Written by the company

Welcome to Hair By Jennifer LTD (but you can call me Jen). With 20 years industry experience, I am an award winning Hair Extension Expert and Educator, specializing in weaves, invisiweave, tapes and nano rings. I offer both hair extension services from my cosy home salon in South Birmingham, plus Hair Extension Training and Coaching all over the UK. I love creating beautiful transformations and helping each of my clients feel more confident and beautiful in their own skin. My goal is to enhance your natural hair, whether that is by adding a little thickness and volume, creating a bleach free balayage, or adding 24 inches and making you feel glam. Keeping your own hair healthy (and improving your hair health) is my priority, so each client receives a free copy of my 'Ultimate Hair Extension Aftercare Guide' via email. I also teach hair extensions and my award winning hair courses don't just teach you how to do hair extensions, but also how to grow your client base and get fully booked with loyal, dream clients. I also offer 1:1 coaching programmes from a VIP Power Hour, to a 6 Week Accelerator programme, to 3 and 6 month Coaching Containers. During these, we will work together to create a strategy that helps you reach your business goals and create more income.


Contact info

4.9

Excellent

TrustScore 5 out of 5

88 reviews

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4.9

All reviews

(88)

27 reviews in the last 12 months

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Rated 5 out of 5 stars

Friendly and helpful

I have been going to Jen for almost a year now and find her appointments super relaxing. As somebody new to hair extensions she was so helpful explaining and recommending the different types and did a great colour match!

June 5, 2025
Unprompted review
Rated 5 out of 5 stars

I wouldn’t go anywhere else!!

I’ve been going to Jen for hair extensions for four years, and I genuinely can’t say enough good things about her work. Her attention to detail, precision, and consistency are truly unmatched. Every time I leave her chair, my hair looks flawless—natural, voluminous, and perfectly blended. She has an incredible eye for what suits each client and always delivers results that exceed my expectations. On top of her technical skills, Jen is warm, approachable, and makes the whole experience enjoyable. She’s an absolute expert in her field, and I wouldn’t trust anyone else with my hair!

May 30, 2025
Unprompted review
Rated 5 out of 5 stars

Thanks Jennifer

I’ve been getting extensions done by Jennifer for a while now, and she never misses! her install is absolutely flawless—so natural, lightweight, and seamless. Every time I leave her chair, I feel like a brand new woman. Jennifer is not only talented but also super sweet and professional.

May 29, 2025
Unprompted review
Rated 5 out of 5 stars

Informative, patient and magic!

Jennifer was very patient and informative with my vision, my natural hair was extremely short due to chemotherapy, she’s magic and I’ve walked away with my fresh 16ich weft and tapes feeling like I’ve got a little bit of the old me back!

May 21, 2025
Unprompted review
Rated 5 out of 5 stars

Jen is so talented and such a lovely…

Jen is so talented and such a lovely person she has given me the most beautiful hair, I went in for tape extensions the colour matching that she did was perfect and not forgetting Jens amazing curling. Had a lovely couple of hours chatting to Jen hilst she did my hair and left feeling like a movie star, would highly recommend xxx

May 10, 2025
Unprompted review
Rated 5 out of 5 stars

20 inch nano

Had my 20inch nanos fitted on the 1st of may had 3 different colours and due to my adhd brain 😂I was struggling to get used to the colour and lengh but Jenn had me back in shifted a few strands around and chopped into thr hair n I’m so happy now..thanks Jen

May 1, 2025
Unprompted review
Rated 5 out of 5 stars

The best!

The best!!
Got my 24inch nano extensions fitted today and absolutely love them. We went with 2 colours and she blended them amazingly. So happy with the results.

May 7, 2025
Unprompted review
Rated 5 out of 5 stars

keratin bond training

I recently attended a keratin bond training day with Jennifer and im so pleased I decided to book this training day! From start to finish it was the best day, super relaxed and learnt so much from colour matching to application placements to aftercare. Training was 10/10 and I’d happily travel over 3 hours to train with Jen again!

Even before arriving I completed the online theory training from the school of success. Everything on there was so easy to understand and you could compete in your own time. I can also go back whenever I want too if I want to refresh myself on anything.

All in all, brilliant course! Jen was amazing, such a good laugh too. Will defo be back to up my hair extension skills in the future.

Thank you Jen x

April 27, 2025
Unprompted review
Rated 5 out of 5 stars

Tapes refit

Had a refit on my tapes today ,another lovley fitting ,my hair is growing and looking healthier and the tapes give me the thickness i love .
I would 100% recommend jen xx

April 24, 2025
Unprompted review
Rated 5 out of 5 stars

Amazing!

What an absolutely fabulous day!
Such a chill vibe, in a lovely relaxed atmosphere; Jen is an absolute top tier educator. So much patience and guidance - amazing!
I cannot recommend her enough.

I will be returning for definite, to train in the methods I didn’t choose for today.

April 13, 2025
Unprompted review
Rated 5 out of 5 stars

I been going to Jen for a couple of…

I been going to Jen for a couple of years now and honestly, she is always so helpful and her hair extensions are the best! Always does a great job and makes you feel comfortable. I would hundred percent recommend.

April 12, 2025
Unprompted review
Rated 5 out of 5 stars

The best of the best!

I’ve been seeing Jen for almost 5 years now every 8 weeks religiously for my refits and honestly couldn’t imagine life without her! She goes above and beyond for all her clients, new and old and her work is incredible. I have not once had any issues with my extensions, my hair has grown and got healthier and thicker and Jen colour matches perfectly everytime. I thoroughly enjoy my visits and look forward to them for our catch ups and truly see Jen as a friend after all these years, not just my extensionist. The loveliest, most professional and knowledgable lady who will make you super glam in one appointment!

April 3, 2025
Unprompted review
Rated 5 out of 5 stars

Jen is incredible at her job !

Jen is incredible at her job !! But also a pleasure to go and see, I have complete faith and trust in her and her knowledge. She makes you feel so comfortable and beautiful before but especially after. There is no one else I would recommend.

March 29, 2025
Unprompted review
Rated 5 out of 5 stars

Wouldn’t go anywhere else!

I have been going to Jen for many years now, I only have extensions for thickness and every single time, Jen does an amazing job!
Jen is friendly and makes me feel relaxed and comfortable every time. I really wouldn’t go anywhere else, she is the best!

March 29, 2025
Unprompted review
Rated 5 out of 5 stars

I have been going to Jen for over 5…

I have been going to Jen for over 5 years and I’m so grateful that I found her page on Instagram all those years ago. She is amazing at what she does and I look forward going to my refits every 8 weeks. The most lovely woman and the most lovely service ❤️

March 27, 2025
Unprompted review
Rated 5 out of 5 stars

I’ve come back to Jen after a year of…

I’ve come back to Jen after a year of having my extensions out to have them put back in again. Jen is absolutely incredible, she always recommends the absolute best method, price and colour everytime and is so incredibly friendly all at the same time. I would never trust anyone else with my hair, she makes every appointment the best experience!

March 19, 2025
Unprompted review
Rated 5 out of 5 stars

Been going to Jennifer for my…

Been going to Jennifer for my extensions for nearly 6 months now and she is brilliant! I have very thin hair and she’s transformed how my hair looks and feels. She’s very knowledgable and was able to recommend the best type of extensions for my hair type, and always fits them perfectly. Would recommend to anybody!

March 14, 2025
Unprompted review
Rated 5 out of 5 stars

The best

Always leave my appointments with Jen feeling so much happier and so much more confident. Such a relaxed appointment and I always trust her opinion and leave her too it, never would go with anyone else!

March 6, 2025
Unprompted review

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