Hair By Jennifer LTD Reviews 

88
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 30 reviews, reviewers overwhelmingly had a great experience with this company. Customers are consistently thrilled with the exceptional hair extension services, noting that the careful placements feel exceptionally comfortable and look completely natural. People frequently mention how wonderfully welcoming and deeply knowledgeable the staff is, making everyone feel entirely relaxed and confident during their visits. Some people were satisfied with making long journeys across distances just to regularly visit this incredibly talented and dedicated specialist. Consumers also truly appreciate the exceptionally thorough consultations that provide practical advice tailored perfectly to their individual lifestyle needs and hair health.

What people talk about most

Staff

Consumers find staff to be exceptionally talented and knowledgeable, consistently delivering fantastic... See more

Service

People report high satisfaction with the service, highlighting professional care and expert guidance.... See more

Quality

Customers consistently note satisfaction with quality, praising brilliant work and amazing hair extensions.... See more

Product

Users describe positive interactions with product, expressing absolute delight with their new hair... See more

Reviews shaping this summary

Rated 5 out of 5 stars

So so glad people like Jen exist, I was having a major hair crisis that had completely knocked my confidence but she's made me feel amazing again! As a fellow hairdresser I can safely say Jen is gr... See more

Rated 5 out of 5 stars

A fantastic experience having Jen do my hair for the first time. I had extensions fitted elsewhere that were uncomfortable and visible. Within an hour and a half, Jen had changed some of the placement... See more

Rated 5 out of 5 stars

Jennifer is so welcoming and makes you feel right at ease! She explains everything really well and has transformed my hair! If you are considering getting extensions, do it! I cannot recommend her en... See more

Rated 5 out of 5 stars

Jennifer is amazing at what she does. From the consultation to the fitting , She is Professional, Honest and knowledgeable. Jennifer is by far the best at fitting hair extensions and they always last... See more


Company details

Written by the company

Welcome to Hair By Jennifer LTD (but you can call me Jen). With 20 years industry experience, I am an award winning Hair Extension Expert and Educator, specializing in weaves, invisiweave, tapes and nano rings. I offer both hair extension services from my cosy home salon in South Birmingham, plus Hair Extension Training and Coaching all over the UK. I love creating beautiful transformations and helping each of my clients feel more confident and beautiful in their own skin. My goal is to enhance your natural hair, whether that is by adding a little thickness and volume, creating a bleach free balayage, or adding 24 inches and making you feel glam. Keeping your own hair healthy (and improving your hair health) is my priority, so each client receives a free copy of my 'Ultimate Hair Extension Aftercare Guide' via email. I also teach hair extensions and my award winning hair courses don't just teach you how to do hair extensions, but also how to grow your client base and get fully booked with loyal, dream clients. I also offer 1:1 coaching programmes from a VIP Power Hour, to a 6 Week Accelerator programme, to 3 and 6 month Coaching Containers. During these, we will work together to create a strategy that helps you reach your business goals and create more income.


Contact info

4.9

Excellent

TrustScore 5 out of 5

88 reviews

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4.9

All reviews

(88)

27 reviews in the last 12 months

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Rated 5 out of 5 stars

Jenifer is honestly the loveliest…

Jenifer is honestly the loveliest person to train with, very knowledgeable teaches in her hair extension methods in a fool proof way and you get to keep the theory side to look back on. Highly recommend.

March 2, 2025
Unprompted review
Rated 5 out of 5 stars

I wouldn’t trust anyone else!

I’ve been going to Jen for around two years now and so so so happy each time! I found her as I wanted extensions for my wedding, but had bad experiences elsewhere in the past and was nervous. Jen made me feel so comfortable, gave great advice ( and still does ), happy to answer any and all questions I have. My plan was to stop having extensions after my wedding, but Jen does such a great job that I absolutely can’t imagine not having them now. Thanks so much.

March 7, 2025
Unprompted review
Rated 5 out of 5 stars

I’m so glad I found Jennifer

I’m so glad I found Jennifer, I’ve been going for extensions for around a year and an half, she is absolutely the best of the best. Amazing at hair extensions, Jenny is always lovely to visit, she is always so accommodating and the results are always perfect. I literally would not go anywhere else

March 6, 2025
Unprompted review
Rated 5 out of 5 stars

I wouldn’t go to anyone else!

I trained with Jen a few days ago in 3 methods of hair extensions, she made me feel so at ease with learning a new skill and explained everything in an easy to understand way, she didn't judge me for any of my silly questions and was just amazing to work with! I highly recommend Jen if you are looking at training in hair extensions, she is so welcoming and just great! I am really looking forward to the upcoming events she has organised and I cannot wait to learn more from her with the helpful tips for growing my small business

March 3, 2025
Unprompted review
Rated 5 out of 5 stars

Wouldn’t go anywhere else

I’ve been going to Jen for almost a year and have nothing but good reviews for you!!! You are simply the best and i always enjoy going to my appointments with you… she is such a friendly and genuine person and also very reliable. HIGHLY recommend, thank you for smashing it every single time !!! 🩷🩷🩷

February 22, 2025
Unprompted review
Rated 5 out of 5 stars

The Best!!

Been going to see Jen since October, she is amazing at her work and such a lovely person too. Makes you feel so welcome and wish I had found her sooner.

February 21, 2025
Unprompted review
Rated 5 out of 5 stars

Jen was very pleasant & professional…

Jen was very pleasant & professional when I met her for my consultation. My hair is fine and no body so I just wanted something to give my hair more body rather than length. Jen spoke about different options that would be suitable for my hair and what I wanted to achieve.

I was quite nervous during my fitting but Jen put me at ease and explained what she was doing. I was really pleased with the result and has given me more confidence with my new hair. I have recently had them removed and looking forward to having new bonds fitted soon.

Thank you Jen xx

February 20, 2025
Unprompted review
Rated 5 out of 5 stars

An amazing hair extension specialist!

It’s always a pleasure getting my hair extensions done with Jen! Been coming to her for nearly 4 years now and would never go anywhere else. Jen is so lovely and welcoming and always makes me feel so so comfortable! There hasn’t been a single time where she hasn’t done an amazing job of my hair!! HIGHLY recommend xxx

February 20, 2025
Unprompted review
Rated 5 out of 5 stars

Wash cut & blow dry

From the moment I walked in, the vibe was so welcoming and cheerful. Jen was super friendly and really took the time to understand what I wanted for my wash and cut. Jen worked her magic and gave me exactly what I asked for, and I left feeling like a brand new person. I truly appreciated how she made sure I was happy with every step. I can't recommend this place enough – if you’re looking for a fabulous wash cut and blow dry this is the spot!

February 19, 2025
Unprompted review
Rated 5 out of 5 stars

10/10 would recommend! Xxx

I recently re-located and had to start my entire client base from scratch… it was also my first time being self employed from having the security of employment. It was beyond daunting but Jen gave me not only the tools, but the confidence to get the ball rolling. And boy did it roll! My small business saw so much growth in such a short amount of time, something I feel I wouldn’t have been able to do without Jen’s knowledge and encouragement. My 6 week 1-1 coaching course ended a while ago now but we’ve still stayed in contact and Jen is always so quick to help me when I have any questions! I’m very grateful for her help & would highly recommend her to anyone in the industry ❤️

April 15, 2024
Unprompted review
Hair By Jennifer LTD logo

Reply from Hair By Jennifer LTD

Thank you so much Scarlett 💓 it was such a pleasure working with you and I'm so proud of how much you've taken action and seen such amazing results! Your business is incredible xx

Rated 5 out of 5 stars

Hair extensions

Jennifer is amazing worked with her back in march we trained in the methods nano and tape extensions.The training day was great felt comfortable straight away we went through the theory in great detail and then did some practical work in the afternoon the whole experience was very detailed Jennifer definitely knows her stuff!since doing my first clients Jennifer has always been there for constant support anytime I need her which has been perfect when I need to ask a few questions about a client or check on my progress.I always refer back to the online theory which has been so helpful when prepping for consultations as it just gives me a little refresh so I’m prepared. I am currently a hair dresser so it’s been amazing to add another service to what I do. Can’t thankyou enough your amazing Jennifer!

March 11, 2024
Unprompted review
Hair By Jennifer LTD logo

Reply from Hair By Jennifer LTD

Thanks so much Sofia 😊 You're doing amazing and I've loved seeing your growth already! X

Rated 5 out of 5 stars

I highly recommend Jen!

I attended one of Jennifer's Hair Extension Bootcamps and I highly recommend it. I'm quite new to the industry and she was so helpful! From her demonstrations to little tips and tricks it was such an educational but fun day and I learnt so much! It doesn't stop there as she has also been so supportive on social media with queries that I've had. Her work is amazing and she's such a lovely, welcoming person ☺️

April 28, 2024
Unprompted review
Hair By Jennifer LTD logo

Reply from Hair By Jennifer LTD

Thanks so much Sam 😊 it was so lovely meeting you and you are absolutely smashing it! Xx

Rated 5 out of 5 stars

Nobody compares!

I have been getting my hair done by Jen for over 3 years now and will never go back to anyone else. Jen’s attention to detail is second to none, and the condition and strength of my natural hair has improved phenomenally since going to her. I have never felt as confident as I do when I walk out her salon.

August 13, 2024
Unprompted review
Hair By Jennifer LTD logo

Reply from Hair By Jennifer LTD

Thank you so much Saffy 💓 always so much fun doing your hair. Thank you for being such a loyal client xx

Rated 5 out of 5 stars

Jen is amazing

Jen is amazing, I approached her on Instagram saying I don’t know anything about hair extensions and she has helped me from beginning to end, aftercare etc. and they have lasted me 2 and a half years. Jen genuinely cares for her clients and ensures they have the healthiest, beautiful hair

July 13, 2024
Unprompted review
Hair By Jennifer LTD logo

Reply from Hair By Jennifer LTD

Aww I always love our appointments Melissa 💕 Still in awe that your extensions are still going strong after 2 and half years, but proof that when you follow my aftercare advice you'll get longer out of them xxx

Rated 5 out of 5 stars

I have been getting my hair done by Jen…

I have been getting my hair done by Jen for over 5 years and I would never let anyone else touch my hair! Every single time I sit in her chair I know I’m in safe hands and I can completely switch off! Jen’s a perfectionist and her attention to detail is out of this world, I always leave so happy and confident!

Not only is she amazing at what she does, she’s always so lovely and polite and our conversations are never ending!

If you’re contemplating getting extensions, they have changed my life and I’m so happy I have someone I can trust to fit them/refit them and give me recommendations to suit my hair!

Thank you Jennn!!!🤍

August 12, 2024
Unprompted review
Hair By Jennifer LTD logo

Reply from Hair By Jennifer LTD

Aww Talia we've been through the emotions in your appointments having we lol laughter, tears, shock, transformations 🤣 thanks for you loyalty and for being such a great client xx

Rated 5 out of 5 stars

The best!

I wouldn't go anywhere else! Jenny is very professional, friendly and has alot of knowledge about extensions and hair. I'm really pleased with my hair and Will continue to come here :)

Highly recommend to anyone. I was very nervous but Jenny put me at ease!.

July 1, 2024
Unprompted review
Hair By Jennifer LTD logo

Reply from Hair By Jennifer LTD

Thanks so much Sarah 😊 This means so much and I'm glad you're so happy with your hair x

Rated 5 out of 5 stars

I trained with Jennifer and it was the…

I trained with Jennifer and it was the best experience, i couldn’t imagine training with anyone else, it was so informative, professional and she made learning so much more exciting. I would 100% recommend to anyone

May 19, 2024
Unprompted review
Hair By Jennifer LTD logo

Reply from Hair By Jennifer LTD

Thanks so much Elle. You did amazing and I'm so excited to watch your business grow x

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