HairClub - AnnapolisReviews 

I have been a hair club member since 2005 (19 years). . I started out at the Fresno CA salon. Had great service. If I had stayed in CA I would prob still be going there. I moved to MD and was so worried about finding another HC or salon who did hair replacement.
First ppl with hair loss is traumatic and embarrassing especially for women and the option of a wig is not a real solution. I wanted to feel confident that no one could tell it was not my hair. OK it’s my hair and I pay for it. Hair Club changed ppl lives. I know the ppl who work for HC realize this. Can you imagine having hair that stays on, you can wash your hair and style it. You can go swimming without worry or having a need to adjust it like a wig. I can’t even feel it on my head. So once a month In go in (I never miss an appointment it’s that important to me) it is taken off cleaned colored and put back on and leave feeling beautiful.
I was so happy a salon was close enough or even one in my area. In Fresno and Annapolis the drive is doable. My only suggestion is there is a need for more salons in the country. Also HC needs to advertise more. I have told other ppl I feel HC could help and the reaction is they were unaware a place like this existed.
The staff at the Annapolis location are wonderful. From Doris who handles booking and more to Elizabeth the manager and my stylist Betty. The salon provides privacy from the outside of the building to the salon inside. This is important to women and I suppose men during the time it takes to prepare your hair and put it back on.

Now a wonderful thing HC treats children for free. How great a child going through chemo or something else can feel good about themselves. You know other kids can be cruel with their comments to someone who looks different. Anyway this is a big plus for me.
If you’re hesitant go in and talk to them. They are understanding and realize this isn’t something easy to talk about.
This isn’t a luxury for me it’s a necessity.
Good luck outt there to those woman who shy away from doing things because of hair loss:

Check out my pic. Can you tell it’s a hair replacement?

Spoke with the regional manager Candace and assured she would look into my complaint and will follow up with me. I felt pretty confident she will look into this and results will be positive.

I have been a Hair Club client since 2005.
I’d like to start out with the positives
Hair Club changes lives! For women like me who have severe hair loss I would give up eating to pay for membership it’s that important to me. I am amazed at the number of women I do share my experience are unaware there is this option besides wigs. Personally I could not handle wigs. Having hair first and foremost that no one can tell is not mine (well it is actually mine I pay for it 😂). I love that I never have to worry in whatever activity I do that someone could tell. I can feel completely comfortable and confident whether at the beach, pool, gym or a windy day. One thing I have found the difference from your own natural hair and this option is natural hair gets oily from your scalp and needs to be washed more often than my HC hair and can be styled easily everyday. This is one appointment I never miss and always look forward to even though my drive there can be up 2 hours sometimes. No one knows this is not your natural hair unless you share that fact with someone. In fact if I happen to be somewhere say the nail salon and I see a woman who may want to change her life I will tactfully tell her of my experiences and how HC changed my life.
My first experience was in Fresno CA for 11 years. I moved to Maryland and was please all my information was still in Hair Club system so transferring to the Annapolis was easy. Stacy who handles membership was so nice and helpful. I haven’t seen her in awhile and mot sure if she is another one who left this salon, The first woman who handled the desk and appoints Heather was a joy and always cheerful, professional and made appointments so easy to schedule. She is no longer there but at a different salon. I really miss her.
My stylist Yuri Kim is wonderful. I have never left not feeling beautiful and happy with my hair. After so many years having her do my hair I feel she is a friend as well as the best stylist there. At the moment she is about the only stylist who has remained since I started my membership at this salon. I love her and if she left there I would follow her to whatever salon she transferred to. She is a PRO
Even during Covid when the salon could not remain open there were ways to communicate and get help with keeping my hair attached through zoom. It was a difficult period and I am glad that that is over.
But other changes occurred when the salon could take clients again. I feel the changes were due to the woman who took over the management position. I sincerely hope me airing this does not effect how I am treated in the future at the salon.
Every stylist but mine has transferred to other HC salons in MD. You would think the regional manager would question this or wonder why. I personally have had issues and seen her trying to correct my stylist in a loud and not so nice way in front of me. I have been in a leadership positions and you never correct or discipline someone in front of others and always in private. If I saw this I am sure this was not a one time instance and I feel for the stylists. It is my opinion only, but I have a feeling the loss of the other stylists all occurring since she took the position was not a coincidence. Someone who is above her in the company might benefit from talking to these stylists. Loosing your stylist who you trust and always meets your satisfaction when you leave from your appointment is very important to clients and a priority if they will continue to be a client. I am holding my breath my stylist remains. In my opinion the company couldn’t afford loosing her. This salon was down to just her and I know she worked very hard to keep things going there. She is loyal to her clients and probably one of the reasons she has remained. Yuri hasn’t confided in me the problems at the salon. I have observed many things. Like I stated earlier I am a long time client and I can realize a good situation from a bad one.
I did contact the regional manger once (Todd he is no longer working in that position) about what I observed but I don’t think anything was done.
I just renewed my membership even with the large increase in the amount each month. I do hope the company takes in to consideration problems clients have or see and try to take corrective action.
I have never been one to stay quite and not voicing my opinion when I see problems or if I really endorse something. But after reading so many negative comments from other clients it makes me wonder if I am wasting my time with this post. Thankfully my experiences are not as bad as some I read.
One thing I learned in my 20 years in the Navy is if you take care of your ppl they will take care of you. If you set the the example others will take your lead.