HairClub - Rye Brook Reviews 8

TrustScore 4 out of 5

4.2

800 Westchester Ave, Suite 709 North, 10573 Rye Brook, NY, US


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See what reviewers are saying

Rated 5 out of 5 stars

I have been a client of the HairClub since May of 2021. When sudden hair loss started to develop at a fairly rapid pace, I decided to set up a meeting at this location to discuss my options. While I... See more

Company replied

Rated 4 out of 5 stars

The service is excellent. Michael is a master at making my hair look great. Even though the quality of hair being delivered is not what it used to be. And I’ve been a member for 16 years.... See more

Company replied

Rated 3 out of 5 stars

my last review explains my explanation of my feelings of this location. After almost two years not very happy but speaking with Simone she is trying to make things right. I have been wearing same un... See more

Rated 5 out of 5 stars

Great service. Creative hair professionals! I enjoyed visiting hairdressers Mahogany for two years and now Christine . Both are gracious and totally accommodating. Everyone in the office is so welc... See more

Company replied


Company details

  1. Wellness Center
  2. Pharmacy

Written by the company

For more than 40 years, our hair loss experts have helped over half-a-million clients regrow, replace and restore their hair. No matter what stage of loss you’re experiencing, we’re here to help personalize a solution for you.


Contact info

  • 800 Westchester Ave, Suite 709 North, 10573, Rye Brook, NY, United States

  • 9142149259

4.2

Great

TrustScore 4 out of 5

8 reviews

5-star
4-star
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1-star

No history of asking for reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Professional, Compassionate Care

Probably in my experience with hairloss, is one of the most difficult parts of receiving care and to have a stylist who is compassionate and creative. This has been my experience with Jackie at the Rye, New York office. She never fails to be cordial and ready to help with my concerns. From the moment I walk in, I feel an atmosphere of warmth and understanding that is often hard to find in such a personal setting.

Jackie's ability to listen closely and truly understand my situation has made a significant difference. She takes the time to discuss my style preferences and offers creative solutions tailored to my specific needs. Her insights into hair care and styling make me feel more informed.

I am confident I will get the service I pay for in a professional manner. Each appointment is not just a routine visit; it feels like a collaborative effort towards enhancing my look while considering the challenges of hair loss. I genuinely appreciate Jackie's dedication and the compassionate approach she brings to her work, making every visit a positive experience.

March 12, 2026
Unprompted review
Rated 3 out of 5 stars

my last review explains my explanation…

my last review explains my explanation of my feelings of this location. After almost two years not very happy but speaking with Simone she is trying to make things right. I have been wearing same unit, not mine but a unit that seems to work somewhat OK. We have agreed on a settlement that seems to be fair, but I have been promised my measured unit in the next week. I checked with Simone and she told me it would be in late December, but at my last visit I checked with LIZ and she told me she has seen nothing as of yet a schedule for this December. Hopefully the unit comes in and based on the contract I just signed lets hope they are telling me the truth. I will follow up with my next review.

December 15, 2022
Unprompted review
Rated 4 out of 5 stars

The service is excellent but…….

The service is excellent. Michael is a master at making my hair look great. Even though the quality of hair being delivered is not what it used to be. And I’ve been a member for 16 years. Also I’ve had to go a couple of months with the same system due to shipping snags and delays. The front desk Liz is a professional who knows how to take care of of the clients. The revolving door of managers all need managerial courses. Plus how about a manager being a man who maybe wears a system and can understand our concerns. These women only know it as a paycheck. The cost of being a member is becoming almost too much to handle. Thank you. Louis Cicillini

November 1, 2021
HairClub - Rye Brook logo

Reply from HairClub - Rye Brook

Hi Louis - thank you for this feedback.

Rated 5 out of 5 stars

Great service

Great service. Creative hair professionals! I enjoyed visiting hairdressers Mahogany for two years and now Christine . Both are gracious and totally accommodating. Everyone in the office is so welcoming as well.

November 1, 2021
HairClub - Rye Brook logo

Reply from HairClub - Rye Brook

Thanks Hal! This is good to hear.

Rated 5 out of 5 stars

Hair loss issues? This HairClub will help you!

I have been a client of the HairClub since May of 2021. When sudden hair loss started to develop at a fairly rapid pace, I decided to set up a meeting at this location to discuss my options. While I left the meeting unsure of the decision I had just made, my mind is completely sure now that I made the right decision to join the HairClub. In a few short months my hair is coming back and I couldn't be happier! Every employee I use at this location is well educated about hair loss and how to help fix the issue. They are also honest, understanding, and compassionate. I would recommend this HairClub location to anyone!

October 26, 2021
HairClub - Rye Brook logo

Reply from HairClub - Rye Brook

Thank you for sharing your experience with us, Dawn.

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