If i can give them half of 1 star I will gladly give it. They are very deceitful, they don’t deliver good job. They use fake hair to cover your alopecia instead of providing solutions to grow your own... See more
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See what reviewers are saying
DONT DO IT! Everyone knows that Minoxidil is a very temporary solution to hair loss. Stop taking it and you lose everything that you gained. I SPECIFICALLY said I wasn’t interested in Minoxidal dur... See more
I have been using Hairclub Burlington Canada for almost 8 months now, and I see a significant improvement overall in my hair and scalp. My stylist Zara Ballnour goes above and beyond. She is one of th... See more
My experience based on nearly 30 years of being an HCM member has been positive and satisfactory. I have seen countless people come and go and I can honestly say that all of them have been wonderful... See more
Company details
Written by the company
For more than 40 years, our hair loss experts have helped over half-a-million clients regrow, replace and restore their hair. No matter what stage of loss you’re experiencing, we’re here to help personalize a solution for you.
Contact info
1499 W. Palmetto Park Road, Suite 300, 33486, Boca Raton, United States
- 888-498-6685
- customerservice@mail.hairclub.com
- hairclub.com
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feel young again
I've been a hair club member for 23 years and I can't put into words enough of how my hair replacement has changed my life. The hair looks great, but there's many more rewards to having hair again that you need to understand. I am a very active person and love life, so looking good is on the top of my list for also feeling good. Having hair again makes your entire attitude lifted by feeling and looking young again. I have a much happier attitude toward living and it shows with everything I do. People always ask me my age, because they think I am much younger than my real age of 71. I play golf and volleyball with a much younger group and love it. Please consider this system for yourself and see how it changes your life! Its well worth the investment, stay safe, Paul

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Had been using another shop for 26…
Had been using another shop for 26 years decided to use The Woodlands location since it was 1&1/2 hours closer. Went with my brother who also used the other shop. Sales pitch was awesome so I changed to hair club and paid annually for 4 systems. Both my brother and I mentioned at least 15 times that we used the Icons only. The first system I got was white. The current system I had was a 70/30. I showed the Hair Club system to my wife and brother and they laughed, said I looked like a punk rocker, and told me I could not go out in public. I scheduled an appointment for march 3rd and they agreed it was way off color wise. I left the system and waited 3 weeks for them to find one in the correct color. They called me after finding a system and I went in to find out the system was lace. I was also informed that I could not get a an Icon system because I was only a Bronze member. Through this entire process there was all kind of scheduling issues that I really don't have time to get into.

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My fiancé is trying to cancel his…
My fiancé is trying to cancel his contract with hairclub and they are making it very hard on him

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SCAM! RUN! AS FAST AS YOU CAN!!!
I came in February 13, 2021 and one of my appointments was cancelled. Before I had a chance to look at it. A black stringy wig was glued to my head. It was the wrong texture and the wrong color. Even though I provided a hair sample. They still didn’t get it right. Then I was provided with another wig and it was a little better. However' it became very dry and fell out badly. This wig was placed on my head around early March 2021. Today is June 16, 2021and they are still telling me they don’t have hair and it will be here next time. Their excuse is COVID. COVID is not stopping other salons from getting hair.
I paid these people $3800 dollars in February and four months later, all I have to show for it now, is one raggedy wig.
WHY ARE YOU TAKING PEOPLE’S MONEY FOR A SERVICE YOU CANNOT DELIVER!!!
ONLY SCAM ARTISTS DO THIS. I am extremely upset and plan to file complaints against this company. It has been very traumatizing for me.
They claim you will feel better about yourself. Just the opposite happened to me. It’s depressing to know people are lying to you after you spent hard earned money. They need to be stopped.

Reply from HairClub
the treatment offered didn't work! and the other solutions were not offered as seen on TV
I am writing to communicate my dissatisfaction with the results I had during my HairClub treatment. After two years of useless treatment, I complained about my dissatisfaction where I did not see the results that I was promised in the beginning in your location at Doral, FL. When I claimed to be offered another treatment (as stated in their promotion on TV) in case the first one did not work, they only told me that there was only one that is artificial extensions! No one at HairClub told me that the procedure FUT or FUE (performed by Bosley) as alternative solutions! Nobody sits down with me to explain the other solutions and they just let me walk away with my dissatisfaction and I had to find out about this from another HairClub customer. How can you help me with this? I spent more than $$5k on an useless treatment of shampoos, drops, visits etc. that never helped me with my hair loss and I feel cheated and disappointed with HairClub.

Reply from HairClub
My experience has always been wonderful…
My experience has always been wonderful at hairclub of tulsa!!

Reply from HairClub
I have already written the district…
I have already written the district manager, where I explained my experience on my first visit to Hair Club in Mobile, Alabama. I went for the free analysis. I went on the suggestion of my girlfriend but had no intention of doing anything. To make her happy was why I went. From the moment I entered the office cleanliness and kindness greeted me, her name was Cynthia. She called me by name and made every effort to make sure I was comfortable. Then came Danli my consultant. I explained my son was getting married in a couple weeks and how my friend thought I might like to do something with my hair. I told her I didn't want to waste her time since I knew I wasn't going to do anything. I knew also there was not enough time before the wedding according to the time needed by your company to get everything ordered and received then expect next appointments. That would be impossible to expect that could happen.. Then the unexpected and the impossible happened. Suddenly, I found myself talking with friends that be cared about my desires and expectations. No pressure, no sales pitch, just honesty and information about your services. Knowing that the wedding was why I wanted to look the Best I could, they said they could make a normal two week process into a five day. Your employee Brandon was on the ball immediately. Things got done by working late and coming in early. Everyone was incredibly professional and pleasant. I don't know how they did it but five days later I left that office a new man. I felt handsome, confident and best of all I haven't worn a hat since. I not had so many compliments ever. No one but close friends and family even knew. Even they were amazed at the natural look. So thank you hair club and everyone at the Mobile Alabama office. I look forward to a long lasting relationship and friendship. It's great to know people that care and have the skills to change your life!
Thank you so much

Reply from HairClub
I would have love to have my set of hat…
I would have love to have my set of hat match to my actual hair texture. Also I did specified that I wanted 100% human hair. Whatever I have doesn’t feel like real human hair.
However, I have an amazing hair dresser Kathy. I’ll give Kathy her 5 stars.

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Amarillo HC is the best
Amarillo HC is professional, personable and takes great care to make sure each customer leaves feeling taken care of and happy. Thank you HC!

Reply from HairClub
It's an experience
It's an experience, and quite expensive. It was not what I expected even though I went for it. The hair is great but I was looking for a permanent solution to my hair problem, but what I have going on is semi-permanent. I might have to go back to my original once I'm done with payment. I would recommend, though. But financial part needs to be made more clearer

Reply from HairClub
I hope this doesn't sound corny
I hope this doesn't sound corny, but in view of the many commercials, I've seen, relating to Hair Club for Men I really thought this was just a get-rich company. I believed that I would be given some pills, charged thousands of dollars, and sent home to await a Class Action Law Suit. But I was WRONG! The professionalism, warmness and concern given to me showcased a professionaI perspective that befuddled my expectations. The analysis, treatments, shampoo, etc., provided me with a belief I didn't have before and a cost I didn't believe was so affordable. In short, your treatments work! In just one month, my hair is growing where the military said "... it'll never grow back." So know this, I am well pleased.

Reply from HairClub
You seem to want a quick reply
You seem to want a quick reply? But in my experience so far this is a product that takes time to adjust to and a learning process to care for’.

Reply from HairClub
Began using services about 2 months…
Began using services about 2 months ago. Am completely satisfied so far (awesome). MaryEllen (Woburn) rocks 🤗

Reply from HairClub
Deceitful
I had an out of the blue bald spot three years ago. It was shocking and traumatic. I was completely dumbfounded and scared. I went into the hair club in Savannah GA. Desperate. Not understanding what was happening. 32 years old, with no family history of hair loss. I was not educated, obviously, in alopecia or any auto immune diseases. I just needed help.
The woman I had my appointment with was nice, but NOT a Dr. She showed me a technology to show my bald spots, but never offered education on hair loss or gave me options of drs, blood work, auto immune disease, she never even spoke about alopecia. What kind of hair loss company doesn’t speak about alopecia?
As a woman who is scared about my hair loss, I signed a contract thinking this would cure me. This manager of the company, not a dr or specialist got me to sign a loan contract through a second company where the interest was absurd! I don’t think she even understood what she was wanting me to sign. Something that was supposed to be $2800 turned into a $4000 bill! I tried to get out of it because within a week there were spikes of hair coming through.
That had nothing to do with the hair club. Alopecia in my circumstance, you go bald, than the hair grows back. When I called to tell them, after doing research on alopecia, which the hair club never even mentioned, they wouldn’t cancel or give my money back. I asked for the woman I spoke with, SHE NO LONGER WORKED THERE.
This club may help for some, but a hair loss company that does not have a dermatologist, md, can’t write prescriptions for blood work... and takes your money. 3 years later my bald spots are immense and they have been more traumatic than I can imagine.
I gave thousands of dollars to people who are not specialized in hair loss, and I never got phone calls back, when asked for supervisors and managers.
The hair club means well, i think, but they take your money without getting all the facts; blood work, family history, background, health etc. And they easily take your money because of your desperation.

Reply from HairClub
I love my hair I want to thank the hair…
I love my hair I want to thank the hair club for taking the time to make me beautiful again I really love my hair this is the place to go I have my self esteem back

Reply from HairClub
Waiting
I enjoyed my experience at hair club. This rating would be higher, except I emailed a question to the consultant and have yet to receive a reply.

Reply from HairClub
HairClub gave me an results!
HairClub gave me an affordable, immediate, and guaranteed result. The staff has been supportive and helpful in all ways so far.

Reply from HairClub
Jane was fantastic
Jane was fantastic. I’ve only had one appointment so far, but I’m happy with the results. I’m looking forward to the next step in the process.

Reply from HairClub
Great people and service the outcome…
Great people and service the outcome will be total satisfaction

Reply from HairClub
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