The Hairpin Leg Co. Reviews 1,137

TrustScore 5 out of 5

4.9

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See what reviewers are saying

Rated 5 out of 5 stars

Brilliant service from start to finish. Ordered a set of 4 Oak furniture Legs online at a superb price and with 24 Hours they arrived. Perfect length, beautiful finish and incredibly well made. I can... See more

Rated 5 out of 5 stars

Crikey ! Ordered yesterday and expected Monday with an update delivered today ... fantastic service. Have opened the boxes and the heavy duty 3 pin black look amazing. We are having a table and... See more

Rated 5 out of 5 stars

We've been working with THLC for years now and it never occurred to me to leave a 5 star review for their excellent products and services. I'm sorry I haven't done this earlier! They are an awesome... See more

Rated 5 out of 5 stars

So pleased with our rectangular table legs. We had to do a return on the first one to get the sizing right, but definitely worth it! Good quality construction and fixings (way better than the leg... See more

Company details

Written by the company

hairpin.com is a furniture components brand for people who want to design and make better furniture. We make furniture legs, table tops, furniture kits, shelving, hooks, handles and hardware for homes, workshops and commercial spaces. The range is built around simple, useful decisions: the right height, the right finish, the right fixing, the right combination of parts. Some customers arrive with a full build plan. Others are choosing the pieces for their first dining table, desk, bench or set of shelves. Hairpin legs are still at the centre of what we do, but the range now goes much further. You’ll find steel table legs, wooden legs, solid table tops, furniture kits, shelf brackets, wall hooks, cabinet hardware and finishing details. The products are designed to work together, so it is easier to choose parts that fit the room, the material and the job. We focus on honest materials, clear product information and practical support from people who know the range properly. From replacing tired furniture legs to building a dining table or fitting a set of shelves, hairpin.com helps you make furniture that feels considered, solid and yours.


Contact info

4.9

Excellent

TrustScore 5 out of 5

1K reviews

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No history of asking for reviews

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Rated 5 out of 5 stars

Thank you

Not received the order as yet but as soon as the products arrive I will be updating the review on the efficiency and service. Adam was very helpful - thank you.

June 28, 2024
Unprompted review
The Hairpin Leg Co. logo

Reply from The Hairpin Leg Co.

Hi Kelly,

As we discussed via email, you did not actually buy this item from us.

Yes it is possible that moisture can remain on the steel prior to coating and this can cause rusting of the legs over the course of a few weeks to a few months, at most. In the rare instances this does happen, we would replace the items without any issues for our customers.

Your purchase was made almost 5 years ago now and the photos you sent us did show signs of chips and scratches to the paint which would allow moisture to get to the steel and would not be classed as a manufacturing defect.

We suggest that you contact the company who you purchased the legs/furniture from and see if they are able to offer you any kind of resolution.

As mentioned, we are happy to give you a 50% discount code to order some new leg with us, but we cannot replace a set of 5 year old legs for free, that were not purchased from us in the first place.

Rated 5 out of 5 stars

Beautifully made and high quality

Beautifully made and high quality. I love my new desk!
There was a shipping issue, entirely not their fault, and they went above and beyond to make it right. They are clearly passionate about what they make and it shows.

June 6, 2024
Unprompted review
Rated 5 out of 5 stars

100% recommended

Ordered the legs we wanted and they arrived on time, in great condition and packaged securely. They seem strong and solid and ideal. Measurements are spot on.
Really good service all round.

May 6, 2024
Unprompted review
Rated 5 out of 5 stars

Would definitely recommend

I am very happy with my hairpin legs for my bedsides tables and also a media unit in the living room. Arrived quickly, very solid and a nice touch to include the screws and rubber feet.

May 2, 2024
Rated 5 out of 5 stars

Product looks amazing

Product looks amazing, there was an issue with the order but the company couldn’t have been better at sorting it out, I will definitely be back.

February 15, 2024
Rated 5 out of 5 stars

Fantastic service

Fantastic service . Exactly what I needed and was very quick to arrive .Very impressed with the product as well Brilliant company .

December 30, 2023
Rated 5 out of 5 stars

Tell Your Friends!

Found a bargain, order yesterday, arrived this morning, the delivery driver was fabulous, hairpin legs STUNNING. Just an all round marvellous shopping experience. Thank You Hairpin Leg people.... I'll be sure to tell my friends 🌟

December 9, 2023
Unprompted review
Rated 4 out of 5 stars

Very stylish product

After some delays with delivery which were dealt with promptly by the seller I am extremely pleased with the product. Very stylish, robust and nicely engineered

December 7, 2023
The Hairpin Leg Co. logo

Reply from The Hairpin Leg Co.

Hi John, Sorry about this. The item was shipped to you on the 27th on a 1 - 4 day delivery so should have been with you by now. The tracking is showing as nothing updated since the 29th so we will likely need to resend. I will followup with you via email.

UPDATE: I see this was delivered to you on the 11th December. Really sorry for the delay on this one.

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