Envie.co.uk  

Thanks for visiting Trustpilot. Unfortunately, it’s not possible to leave a review here anymore because the company’s website has closed. Feel free to contact us if you have any questions.

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

I absolutely love going to Adriana for my laser treatments! She's super skilled and knows exactly what she's doing. Adriana makes sure I'm comfy every step of the way and answers all my questions. Plu... See more

Rated 5 out of 5 stars

Adriana has provided exceptional care during my visits. This is my third time at Envie, largely due to her excellent treatment. She genuinely focuses on the improvements between each session, showing... See more

Company replied

Rated 5 out of 5 stars

I started my laser journey in March when I purchased the Comfort 6 session package. I can say I have been pleased with my sessions and I continue to have less hair re-growth after each session. Adri... See more

Rated 5 out of 5 stars

I started my laser journey in July and I can say I have been pleased with my sessions. I continue to have less hair re-growth after each session. Adriana my go-to technician has been phenomenal, alway... See more

Company replied

Company details

  1. Laser Hair Removal Service
  2. Beauty Salon
  3. Hair Removal Service
  4. Skin Care Clinic

Written by the company

Envie are the laser hair removal specialists in the UK. We have clinics in London, Manchester and Birmingham. Our expert therapists use the latest in laser technology providing effective results and a professional service throughout.


Contact info

All reviews

(291)

0 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

What stopping you?

I have had an over 3 sessions and seen such a big difference. My hair is not as thick and doesn’t grow as fast. I have really stubborn hormonal hair. It’s really worth a go if you too are struggling with unwanted hair. I couldn’t recommend it enough and have a few friends going there too and seriously you can notice a small difference with just 1 session. Book with Alina she is a gem 💎

October 31, 2022
Unprompted review
Envie.co.uk  logo

Reply from Envie.co.uk

Dear Alina,

Thank you for the lovely review. We are so happy to hear that you are seeing a magnificent difference in the hair regrowth and want to wish you a pleasant journey with Envie.

Kind Regards,

Envie Team

Rated 5 out of 5 stars

I’ve been with this clinic for nearly a…

I’ve been with this clinic for nearly a year and am extremely happy with the results. My first session and many other sessions were with Adrianna who is so kind and friendly to talk to. She reassured me about my concerns since it was my first time getting the treatment done. She made sure I was comfortable the whole time and my results have been amazing so far… I’ve had 9 sessions and have 4 more but the level of hair reduction so far is just something much better than I expected, it is like magic!

October 25, 2022
Unprompted review
Rated 5 out of 5 stars

It’s 5 stars from me!

Adriana has done by treatment from the start and it is working so well. I’m enjoying the process which is made easier with Adriana being super friendly & very professional - explaining every step and being watchful of some sensitive skin. It comes very highly recommended from me :)

October 23, 2022
Unprompted review
Envie.co.uk  logo

Reply from Envie.co.uk

Dear Sophie,
We are delighted to hear that you are enjoying your laser journey. Adriana is excellent and always looking after her clients. We wish you an amazing journey with Envie !

Regards,

Envie Team

Rated 5 out of 5 stars

Helpful and comfortable!

Adrianna has been amazing, very helpful and informative the whole process, a comfortable experience always!

October 18, 2022
Unprompted review
Envie.co.uk  logo

Reply from Envie.co.uk

Dear Kay,
We are delighted you are happy with the service Adriana provided. She is always looking after her clients well.
We hope you achieve the results you wish for.

Regards,
Envie Team

Rated 5 out of 5 stars

Fantastic service from a fantastic therapist

Ther service was great and the treatment has worked really well. Very pleased.

October 6, 2022
Envie.co.uk  logo

Reply from Envie.co.uk

Dear customer,
We are delighted to hear that you are happy with our services. We wish you an amazing journey with Envie.

Kind Regards,
Envie Team

Rated 5 out of 5 stars

Envie Laser Birmingham

Trustpilot reviews

Trustpilot
Thanks! Your review counts.
You reviewed Envie.co.uk

Amaka Uz
1 review
GB
Rated 5 out of 5 stars
Envie Laser Birmingham
I visited the Birmingham clinic. Creta completed the 6 sessions of my treatment.She was very professional and friendly and her customer service skills are excellent. The treatment worked 100% for me!
I'm very pleased with the service I received and have booked my maintenance sessions. I will definitely recommend to a friend.

October 2, 2022
Unprompted review
Envie.co.uk  logo

Reply from Envie.co.uk

Dear Amaka,

We are pleased to hear that you are satisfied with your treatments. We always strive to reach the highest standards of care and value our customer. We wish you an amazing journey with Envie.

Kind Regards,
Envie Team

Rated 5 out of 5 stars

One in a millions

I been in that amazing clinic in London bridge and I had good experiences with many of those stuff working there but to be honest one of them her name is Nadia , she is one in a millions very honest and friendly and doing very good job very respectable and good manners I wish I could give them 100 stars because 5 stars not enough . Definitely recommend.

September 11, 2022
Unprompted review
Envie.co.uk  logo

Reply from Envie.co.uk

Dear customer,
We are pleased to hear that you are happy with our services. We always strive to reach the highest standards of care. We wish you an amazing journey with Envie.

Kind Regards,
Envie Team

Rated 1 out of 5 stars

Please stay away for your own good.

Please stay away for your own good.

I did my consultation and my first session with one lady, to then find out the next session she was fired cause she didn't do her job properly - she among others did not do my ankels and the current practitioner told me she had the machine on way too light.

The then current practitioner was very polite and talkative, though she occasionally put on some gel before doing the laser and some times she didn't, still to this day I don't know which one is right. I also told her I wasn't really happy with the result, especially seeing the first time was almost a complete bust, and she told me she could do double shots. That was the most painful experience I have ever had and then pain lasted for the rest of the day. I honestly felt like I was stabbed in the armpit, to then be told they just got a new painless machine, but she didn't wanted to use that one because "some customers don't belive it's working unless they feel something".

Still to this day, after 6 treatments (technically 7?), I see no different. They only change I got was an itchy armpit, which might have either come from the two shot treatment or the lack of gel (for the record, I did not wear any deodorant on the day of the treatment not after as they told me).

I cannot say anythings else then to stay away, as the only thing I got for my £800 was pain and itchy armpits. The damage is done, but I really want my money back.

EDIT: They contacted me via email and were not supportive at all. The lady I was emailing with constantly tried to twist my words and never read my reply properly as I felt like she was answering someone else completely. As I told her in our privat emails, I had my first treatment in 2019 and 2020, then the pandemic hit, and I wasn't able to finish my treatment until spring 2022, which is why I had to contact them so late. Because I was unfortunate enough to get my treatment disturbed by the pandemic, their customer service agent is using that for a reason not to help nor listen to what I have to say.

And on the note of selfdefense, I because of my work I said it would be easier to continue over email, but that I could talk to my managers if they wanted to have a call. But, she continued over email so not sure why that's even being brought up.

Their customer service made the whole situation go from bad to horrible.

August 11, 2022
Unprompted review
Envie.co.uk  logo

Reply from Envie.co.uk

Dear Lena,

Thank you for sharing your feedback. We are taking all our reviews seriously. We would love to get in touch with you but cannot allocate your name in our database. Can you please provide your full name and email address so that we could contact you and listen to your story.

Edit 28/8/22: Dear Lena, you preferred to be contacted via email which we honoured. Your treatments were performed back in 2019/2020 but you only contacted us now which is 2-3 years after your last treatment. It is now very difficult and challenging for us to act on your case. We were looking after all our clients the moment lockdown ended and the restrictions were lifted.
Should you have got in touch with us then we would have been more capable of resolving your case.
We trust this meets with your satisfaction.

Sincerely,
Envie Management Team
Looking forward to hearing from you soon.

Kind Regards,

Envie Management Team

Rated 2 out of 5 stars

Not worth it! Do not have strong laser.

I had 13 sessions for a laser hair removal in bikini and underarm. Paid a huge price and was no way close to finish the course as had lots of hair growth. The stuff was nice and I felt very comfortable during sessions. However, around 8-9th session ( my hair growth was only stopped for 2weeks, whereas at his stage should lasted me 5+ weeks) they were convincing me that it's my hair/skin fault and I need more lazer sessions, not them not increasing the strength of laser.
I have changed the company 3 months ago, and after one session I had double hair reduction than at envie's. Do Not Recommend.

August 9, 2022
Unprompted review
Envie.co.uk  logo

Reply from Envie.co.uk

Dear Natasha,
We are sorry to hear about your experience. You have been our customer for a while and we tried to do everything we could to provide you with results. Please learn everyone is an individual and react to laser differently. We wish you all the best with your new laser company.

Regards,

Envie Management Team

Rated 5 out of 5 stars

Adrianna was very pleasant and makes…

Adrianna was very pleasant and makes you feel like you're in good hands

July 7, 2022
Envie.co.uk  logo

Reply from Envie.co.uk

Dear Christina,
Thank you for the lovely review.
Adrianna is always looking after clients well. We are very happy to hear that you are happy and we wish you amazing results.

Regards,

Envie Management Team

Rated 5 out of 5 stars

I am very happy with the results of…

I am very happy with the results of first treatment I would say 70% hair reduction and skin feel smooth. Also lady at Birmingham was very friendly and professional.

July 5, 2022
Envie.co.uk  logo

Reply from Envie.co.uk

Dear customer,

Thank you for the lovely reply. We wish you an amazing journey with Envie !

Regards,

Envie Management Team

Rated 5 out of 5 stars

I had another wonderful experience with…

I had another wonderful experience with Adriana in Manchester. Very easy to talk to and professional. I can’t wait to return.

July 4, 2022
Envie.co.uk  logo

Reply from Envie.co.uk

Dear Mariana,

Thank you for your trust. We will pass your lovely review to Adrianna. We wish you an amazing journey with Envie.

Kind Regards,
Envie Management Team

Rated 5 out of 5 stars

I always have a great experience with…

I always have a great experience with Amber. She is professional and makes me feel relaxed. I would absolutely recommend!

June 7, 2022
Envie.co.uk  logo

Reply from Envie.co.uk

Dear Jamie,

Thank you for the lovely review. We will pass this on to Amber. She is an amazing member of our team. We wish you an amazing journey with Envie.

Kind Regards,

Envie Management Team

Rated 5 out of 5 stars

Thank you so much!

Everything was great. Nadia was so kind and she is really experienced. Thanks for everything. I am going to visit again :)

June 3, 2022
Envie.co.uk  logo

Reply from Envie.co.uk

Dear Ozzy,

Thank you for your review. It is much appreciated ! We wish you an amazing journey with Envie.

Kind Regards,
Envie Management Team

Rated 1 out of 5 stars

Horrible and a selling tactic

Horrible and a selling tactic. The woman who did my laser did not do it properly at all. She spend more time trying to sell me a package. Don’t be fooled by the £19 offer!!!

May 8, 2022
Envie.co.uk  logo

Reply from Envie.co.uk

Hi Mishidu,

Thank you for your review.

We are sorry to hear you are not happy with the latest journey with Envie.

Customer satisfaction is a priority for us and we are very sorry that you feel you have not received this.
We have now passed the information to the Customer Service department and they will be contacting you shortly to sort this out.


Kindest Regards,
Envie Management Team.

Rated 5 out of 5 stars

Laser hair removal - very happy!

I've had 2 laser hair removal sessions with Adrianna and so far I am very pleased! She is always friendly and attentive. The treatments are quick and with little to no pain and I've noticed a significant difference only after 2 sessions! Would recommend!

April 23, 2022
Unprompted review
Envie.co.uk  logo

Reply from Envie.co.uk

Dear Ana,
We are happy to hear that you received a great service. We wish you only amazing results at Envie Clinics.

Kind Regards,

Envie Management Team

Rated 5 out of 5 stars

Great service

I've had amazing results after only 2 sessions - I would say about a 90% reduction and I still have 4 more sessions to go. I'm so glad I decided to go with Envie for my hair removal journey. Greta has been incredible, so friendly and professional and made me feel really comfortable. The whole process is virtually painless which is even better.
Thank you so much Envie!

April 12, 2022
Envie.co.uk  logo

Reply from Envie.co.uk

Dear Brigitta,

What an amazing review. Greta will be happy to hear the lovely words. Thank you for your trust ! We wish you great results in your hair reduction journey.

Kind Regards,

Envie Management Team

Rated 5 out of 5 stars

Ok so Iv taken my time in putting this…

Ok so Iv taken my time in putting this review up as I wanted to be sure it’s actually working , I’m very pleased so far on my 3rd session so far an can honestly say I don’t have to shave only on the day of my treatment just incase , the specialist at the salon is so pleasant and sweet she has made me feel 💯 comfortable and I’m glad to have booked with envie ... I have also recommended them to family and friends who have booked ... my advice to anyone out ther considering I would 100percent book with them u won’t be disappointed 5stars 👌🏽(Birmingham)

April 6, 2022
Envie.co.uk  logo

Reply from Envie.co.uk

Dear Sarah,

Thank you for the review.

We are over the moon to hear that our clients are happy with the service and outcomes we provide for them.

We look forward to seeing you in our clinics and wish you an amazing journey with Envie.

Kindest Regards,

Envie Management Team

Rated 5 out of 5 stars

Laser that really does work from the…

Laser that really does work from the first session. Amber has been doing my sessions and she's so lovely and professional. She has great people skills and makes me feel so relaxed and comfortable. She's has full knowledge of the equipment and knows what work best for me.

April 6, 2022
Unprompted review
Envie.co.uk  logo

Reply from Envie.co.uk

Dear Anuradha,

Thank you for the review.

We are over the moon to hear that our clients are happy with the service and outcomes we provide for them.

We look forward to seeing you in our clinics and wish you an amazing journey with Envie.

Kindest Regards,

Envie Management Team

Rated 5 out of 5 stars

always friendly staff

always friendly staff and goid professionlisim made me feel comfortable all time

April 5, 2022
Envie.co.uk  logo

Reply from Envie.co.uk

Dear Filiz,

Thank you for the review.

We look forward to seeing you in our clinics and wish you an amazing journey with Envie.

Kindest Regards,

Envie Management Team

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look