Hair Repair Clinic Reviews 

129
TrustScore 4.5 out of 5

4.6

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Very thorough and efficient compounding pharmacy. This is the first time I have ordered from this company. I did have to complete a medical form and upload photographic ID, this is understandable. The... See more

Rated 5 out of 5 stars

I had my transplant with Dr Ahmed Moussa exactly a year ago today and it was one of the best decisions I ever made. Jake was my contact on whattsapp and would always be quick to reply if I had any que... See more

Company replied

Rated 5 out of 5 stars

1 year on from my surgery and couldn’t be happier with the result. I was looked after incredibly well on the day and the following weeks. I went on to see more and more progress as the months went by... See more

Company replied

Rated 5 out of 5 stars

Really happy with Hair Repair Clinic Where they stand out is that they offer customisation for the quantities of actives in their products. This is extremely valuable, many large scale com... See more

Company replied

Company details

  1. Hair Replacement Service
  2. Hair Transplantation Clinic
  3. Online Prescription Medication Vendor
  4. Plastic Surgeon

Written by the company

ABOUT HAIR REPAIR CLINIC Affordable, effective hair loss treatment – trusted since 2015. Hair Repair Clinic is a small, family-run UK business that’s helped thousands of people with hair loss since 2015. We don’t advertise. Most of our growth has come from referrals and word of mouth. People come back because we answer the phone, reply to messages, and keep things straightforward. We offer prescription tablets, custom topical treatments, and hair transplants. Our compounded topicals are made to order by a registered UK pharmacy using the strengths you choose. Finasteride, dutasteride, minoxidil, melatonin and spironolactone can be combined in TrichoSol, a gentle, non-irritating base. Everything is prepared fresh and shipped discreetly. Hair transplants are carried out in London and Nottingham in CQC-registered clinics. We offer FUE, FUT and transgender procedures, with a focus on smaller patient numbers and proper aftercare. We don’t do gimmicks or hard sells. Just evidence-based treatment, fair pricing, and honest advice. No ads. No sales tactics. Just a service that works.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

129 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.6

All reviews

(129)

29 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Best decision i've ever made.

To say that Hair Repair Clinic has changed my life would be an understatement.
The work i had done on my hairline was done to such a high standard and looks so natural that nobody, not one person has asked if i have had a transplant (2400 follicles in fact). My hair was so thin that my scalp would burn in sunlight. The hair had receded on either side of my temples and was meeting together behind a thinning tuft at the front.
In short, it wasn't even a clean way to have hair loss, it was horrible.
My hair now looks like it did before the thinning process. My issue was psychological as much as vanity. I felt ugly and hard and old, hated seeing myself in shop windows or the blinking mirrors at the gym. Now I've kind of found myself again, this doesn't mean i hang around at the mirror department in the local superstore but it does mean that i feel whole again.
This is invaluable and i will forever feel indebted to the team for their help in making my life work again.
The after procedure service has been absolutely fantastic, i feel like part of the family having had this amazing physical and mental transformation which they did for me.
If you are on the fence about having a hair transplant or are shopping about looking for what we all want, which is, top notch work which won't break your bank then believe me this is where you should stop looking and make that first phone call.
Two years down the road and still absolutely blown away with the results. Thank you

January 9, 2024
Unprompted review
Rated 5 out of 5 stars

Superb service

I've been using the Hair Repair Clinic for the last 2 years for the repeat prescription of Dutasteride and more recently oral Minoxidil. They are competitively priced, provide in-house prescriptions, dispatch the products quickly and are available for questions by phone or email.

December 27, 2023
Unprompted review
Hair Repair Clinic logo

Reply from Hair Repair Clinic

Appreciate the feedback.

Rated 5 out of 5 stars

Hair Repair Clinic

Your company was easy to deal with and the product arrived promptly. Will you again.

August 22, 2023
Unprompted review
Hair Repair Clinic logo

Reply from Hair Repair Clinic

Your positive feedback is appreciated

Rated 5 out of 5 stars

Fast, efficient and great to deal with.

Been a customer of ‘HRC’ for nigh 4 years now, fast, efficient and a real pleasure to deal with, never had a single issue in all the years I’ve been a customer.

December 3, 2023
Unprompted review
Hair Repair Clinic logo

Reply from Hair Repair Clinic

Thanks, Harry. Appreciate you taking the time to leave some feedback.

Rated 5 out of 5 stars

The full experience of the transplant.

The full experience of the transplant.
From the booking I had Matthew look after who went above and beyond, fully kept me up to date with the booking, pre-surgery instructions, he even dropped off some hair treatment shampoo at my house on a Saturday night which was not part of the booking, dedication spot on.
Next was the surgery and Dr Ahmad Moussa was the ultimate professional, he went through the full operation and explained every stage in great detail, very relaxed environment which made me comfortable, and his staff were so friendly and relaxing as they were carrying out there work which is so important for the patient to have a pleasant experience.
Post Op surgery for the next 14 days which is critical that I follow procedure, I don't think I would of done to the day guide if it wasn't for my wingman Jake what a Guy!
He checked in with me everyday to for the fortnight to ask how I was, any issues, pains etc, unbelievable aftercare cant praise him enough.
To conclude I cannot recommend the surgery group full team highly enough to anybody who's considering having a transplant. Well done Team!!

November 14, 2023
Unprompted review
Hair Repair Clinic logo

Reply from Hair Repair Clinic

Thanks for the feedback Antony, looking forward to your results

Rated 5 out of 5 stars

Fast and great value

Products always arrive next day no matter what time I order the day before. Excellent value for money and Matthew is a delight to deal with.

December 12, 2023
Unprompted review
Rated 5 out of 5 stars

Amazing Service 5 Star 💫

Amazing Service 5 Star 💫, next day delivery 🚚. Would recommend without hesitation.

November 14, 2023
Unprompted review
Hair Repair Clinic logo

Reply from Hair Repair Clinic

Your feedback is appreciated. Hope to keep up the happy arrangement

Rated 5 out of 5 stars

great company

great company, excellent support, caring, friendly

August 3, 2023
Hair Repair Clinic logo

Reply from Hair Repair Clinic

Thanks, Dan

Rated 5 out of 5 stars

Amazing company

Amazing company. really took some time to assess my requirements and gave me some great advice. Didn't push anything on me and have been extremely helpful throughout. Previously paid over £300 for my finasteride tablets from UK Hair and got exactly the same tablets from these guys at a third of the price. Very highly recommended

March 24, 2023
Unprompted review
Rated 5 out of 5 stars

Terrific customer service

Terrific customer service. The product ordered was out of stock. Mathew made immediate contact, suggested an alternative and despatched the order. All this within an hour of first contact. Wish all on-line stores were this good!

April 18, 2023
Unprompted review
Rated 5 out of 5 stars

Fantastic customer service

Fantastic customer service, nothing was too much trouble. Use with complete confidence. Fast delivery and fantastic product. Really really happy. Many thanks.

March 20, 2023
Unprompted review
Rated 5 out of 5 stars

Excellent service

I've had an extremely pleasant and reliable experience with this clinic. Especially in regards to their customer service which has been some of the most helpful service I've ever received.

February 17, 2023
Unprompted review
Rated 5 out of 5 stars

I am in awe of Matthew Parker's…

I am in awe of Matthew Parker's professionalism and integrity. I highly recommend Hair Repair Clinic to anyone who has a problem with hair loss and wants to look good—excellent customer service at this clinic.
Plamen Petkov

January 15, 2023
Unprompted review
Rated 5 out of 5 stars

100 % recommended

Hi, I had my hair procedure done 3 years ago ( FUE )
Best thing I’ve ever done, the procedure and aftercare is 10/10 and to this day we keep in contact and I get my years supply of finasteride ( which has helped prevent any further hair loss )
Matthew is an absolute legend and so knowledgeable and helpful .
100 % recommend

January 15, 2023
Unprompted review
Rated 5 out of 5 stars

I would highly recommend this company

I would highly recommend this company. Ordered a hard to find product on the high street. Ordering was quick and straightforward, delivered within the time scale mentioned. Will use them again.

November 2, 2022
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look