Hairvivi Reviews 

1,178
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Looking at 133 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the exceptional quality of the wigs, noting the natural appearance, soft texture, and durability of the hair. Many people appreciate the realistic lace, pre-plucked hairlines, and bleached knots, which contribute to an effortless, ready-to-wear experience right out of the box. The customer service is frequently highlighted as responsive, helpful, and dedicated to ensuring customer satisfaction. However, some customers also noted issues with product consistency, such as wigs not retaining their advertised texture after washing or appearing thinner than expected. A few other people also felt that the lace quality was sometimes poor, not matching skin tones or tearing easily, which impacted the natural look and overall value.

What people talk about most

Product

Clients share positive opinions on product quality, often describing the hair as soft, silky, natural, and... See more

Quality

Customers consistently note positive experiences with quality, praising the hair as a "total dream" that is... See more

Customer service

People report positive experiences with customer service, highlighting its helpfulness, politeness, and... See more

Price

Customers had ambiguous experiences with price, with many reviewers expressing satisfaction with the... See more

Order

Reviewers express satisfaction with the ordering process, often highlighting the ease of placing orders and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

As usual Hairvivi exceeded my expectations in Quality, Price and Services ♥️♥️♥️ This is my 4th wig from.HV and honestly, I will never look back to other brands. I strongly recommended ..I have Rochel... See more

Company replied

Rated 5 out of 5 stars

Gorgeous high quality wigs in beautiful color schemes! I'm so happy with Hairvivi's soft hair, ultra realistic lace top wigs with no visible knots. Wonderful customer service that is always happy to a... See more

Company replied

Rated 5 out of 5 stars

Hairvivi sells the most beautiful lace front glueless wigs I've ever worn. Due to alopecia, I've been wearing wigs for over 10 years and have tried dozens of companies. Finally, I discovered Hairviv... See more

Company replied

Rated 5 out of 5 stars

OMG!!! I recently purchased the Jacinda Brown Wig – 180% Density, Glueless, 16-inch in Small Cappuccino (+5BD) from Hairvivi, and I couldn’t be happier! The hair is soft, beautiful, and exactly what I... See more

Company replied


Company details

  1. Wig Shop

Written by the company

Hairvivi Specializes in Pre-Plucked and Pre-Bleached Lace Front Wigs & Full Lace Wigs that Can Be Worn Straight Out Box. Shop Lace Wigs With the Most Realistic and Natural Looking. Free Express Shipping Worldwide.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

1K reviews

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Replied to 100% of negative reviews

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4.5

All reviews

(1,178)

124 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I love this Catherine wig

I love this Catherine wig! It looks so natural and super soft! I love the packaging as well. The staff is extremely wonderful and helpful. They stayed in contact with me from the beginning and deliver of my order. The hair looks just like the picture.

June 14, 2025
Unprompted review
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Reply from Hairvivi

Hi,
Thanks for your review and we are so glad to hear that you are satisfied with the wig.
Your affirmation and encouragement give us more confidence to offer better service in the future.💕Hairvivi will try our best to improve our products and services better in the future!😄
Wish you all the best!
Hairvivi

Rated 5 out of 5 stars

Why I’ll Never Shop Anywhere Else for Wigs

I’ve been a loyal Hairvivi customer for 8 years, and every single wig I’ve purchased has been nothing short of exceptional. The lace quality and overall craftsmanship are truly unmatched. The hair texture is consistently a 10/10, and their customer service is always top-notch.

I don’t even consider shopping with any other company—Hairvivi has earned my full trust. Whenever I need a new wig, I go straight to them.

Most recently, I ordered the Ciara wig in 18 inches with a small cap. Unfortunately, the cap size didn’t fit me, but the exchange process was incredibly smooth and hassle-free. I wish I could rate them even higher—they truly deserve it. I absolutely love this company!

July 11, 2025
Unprompted review
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Reply from Hairvivi

Hi,
Thanks for your review and we are so glad to hear that you are satisfied with the wig.
Your affirmation and encouragement give us more confidence to offer better service in the future.💕Hairvivi will try our best to improve our products and services better in the future!😄
Wish you all the best!
Hairvivi

Rated 5 out of 5 stars

I got my Kate wig yesterday and I love…

I got my Kate wig yesterday and I love the hair, the quality is gooooood, and the length is fine I also liked the fact that it has a layered look at the back instead of a straight blunt cut.

June 11, 2025
Unprompted review
Hairvivi logo

Reply from Hairvivi

Hi,
Thanks for your review and we are so glad to hear that you are satisfied with the wig.
Your affirmation and encouragement give us more confidence to offer better service in the future.💕Hairvivi will try our best to improve our products and services better in the future!😄
Wish you all the best!
Hairvivi

Rated 5 out of 5 stars

They are legit.

I ordered bob wig Kate cappuccino scalp color and hair in natural hair color. People this company is legit. The lace on these wigs are true to skin when I put it on my head straight from box it’s a vibe!! Hair is super easy to style soft and healthy feeling. I only use heatless methods on my wigs to maintain their looks as well as dove intensive care products to keep it healthy. After Opening the package I cut lace with zigzag fabric scissors and after applying got to be glued gel under lace and blowdrying it dry for quicker setting time. I then tie down just the front with hair wrapping paper and boom I look like I came from the salon.

July 8, 2025
Unprompted review
Hairvivi logo

Reply from Hairvivi

Hi,
Thanks for your review and we are so glad to hear that you are satisfied with the wig.
Your affirmation and encouragement give us more confidence to offer better service in the future.💕Hairvivi will try our best to improve our products and services better in the future!😄
Wish you all the best!
Hairvivi

Rated 5 out of 5 stars

Best Wig ever! I have now gained my confidence back!

Must buy !!!! Firstly over a month ago I had an extremely awful experience at a salon which resulted in my losing pretty much all my hair, I needed to find a wig that I felt confident and comfortable in, without having to always apply glue as my scalp was sensitive, I watched so many reviews from lots of companies including hair vivi, I finally decided to take a change and buy the Chatherine in a size S, and wow! It fit like a glove, the hair was gorgeous and was seamless. I’ve had so many compliments and comments on my hair, people even asking what salon do I use to colour my hair and the shock on their face when I tell them it’s a wig is priceless! I’ve washed the wig 3 times and it’s been perfectly fine, I’ve styled and glued the wig also been perfectly fine. I wear it pretty much everyday (even though this isn’t advised but I need to for work) and it’s been great. 2 months in and looking to buy my second one.
Just want to make a people aware I have worn wigs a few years ago, had one’s personally made and this wig beats them all. I highly recommended hair vivi. Only one down fall was the delivery was delayed but all in all I’m super happy and will be a returning customer.

May 1, 2025
Unprompted review
Hairvivi logo

Reply from Hairvivi

Hi,
Thanks for your review and we are so glad to hear that you are satisfied with the wig.
Your affirmation and encouragement give us more confidence to offer better service in the future.💕Hairvivi will try our best to improve our products and services better in the future!😄
Wish you all the best!
Hairvivi

Rated 5 out of 5 stars

This is my first time ordering the wig

This is my first time ordering the wig, and it came in a cute little box , with comb . When I tell you the wig is gorgeous and is pre-plucked so Natural looking. You wouldnt have to do much to match it with your hairline . Cant wait to put it on and get the feel of it . Im a for sure customer and will be ordering again . Im a hairstylist and I know and can recognize good hair when I see it .

June 15, 2025
Unprompted review
Hairvivi logo

Reply from Hairvivi

Hi,
Thanks for your review and we are so glad to hear that you are satisfied with the wig.
Your affirmation and encouragement give us more confidence to offer better service in the future.💕Hairvivi will try our best to improve our products and services better in the future!😄
Wish you all the best!
Hairvivi

Rated 5 out of 5 stars

Elena wig

Beautiful hairstyle and color I must say, Hairvivi is amazing. I'm so happy with the wig I have. Once I have installed the hair I will give u an update of how it looks, thank you ever so much. I will be buying again and again and again 5 stars for me all around.

June 11, 2025
Unprompted review
Hairvivi logo

Reply from Hairvivi

Hi,
Thanks for your review and we are so glad to hear that you are satisfied with the wig.
Your affirmation and encouragement give us more confidence to offer better service in the future.💕Hairvivi will try our best to improve our products and services better in the future!😄
Wish you all the best!
Hairvivi

Rated 5 out of 5 stars

New Favourite!

One of the best wigs I've bought especially for that price! It is more affordable than most good wigs on the market and it is made beautifully. I also received my piece sooner than i thought i would, definitely will buy again! Highly recommend.

June 18, 2025
Unprompted review
Hairvivi logo

Reply from Hairvivi

Hi,
Thanks for your review and we are so glad to hear that you are satisfied with the wig.
Your affirmation and encouragement give us more confidence to offer better service in the future.💕Hairvivi will try our best to improve our products and services better in the future!😄
Wish you all the best!
Hairvivi

Rated 5 out of 5 stars

Amazing

Amazing. Got the package fast and the box was packed beautifully.

April 18, 2025
Unprompted review
Hairvivi logo

Reply from Hairvivi

Hi,
Thanks for your review and we are so glad to hear that you are satisfied with the wig.
Your affirmation and encouragement give us more confidence to offer better service in the future.💕Hairvivi will try our best to improve our products and services better in the future!😄
Wish you all the best!
Hairvivi

Rated 5 out of 5 stars

Buy it!

The best human hair wigs I’ve purchased in years! BUY IT, you won’t regret it!

June 23, 2025
Unprompted review
Hairvivi logo

Reply from Hairvivi

Hi,
Thanks for your review and we are so glad to hear that you are satisfied with the wig.
Your affirmation and encouragement give us more confidence to offer better service in the future.💕Hairvivi will try our best to improve our products and services better in the future!😄
Wish you all the best!
Hairvivi

Rated 5 out of 5 stars

AMAZING!

I ordered Maire and the hairline and hair are amazing!! The customer service was great! I would recommend.

June 30, 2025
Unprompted review
Hairvivi logo

Reply from Hairvivi

Hi,
Thanks for your review and we are so glad to hear that you are satisfied with the wig.
Your affirmation and encouragement give us more confidence to offer better service in the future.💕Hairvivi will try our best to improve our products and services better in the future!😄
Wish you all the best!
Hairvivi

Rated 5 out of 5 stars

Elena wig

I had ordered many units I found the Elena one that works best for me. Not too much hair, its realistic. The cap fits me well, so amazing! I wonder how they make it fit me so well.
This site is the best of all wig sites as far as shipping out and then the ease of returns, making it 5 stars

June 4, 2025
Unprompted review
Hairvivi logo

Reply from Hairvivi

Hi,
Thanks for your review and we are so glad to hear that you are satisfied with the wig.
Your affirmation and encouragement give us more confidence to offer better service in the future.💕Hairvivi will try our best to improve our products and services better in the future!😄
Wish you all the best!
Hairvivi

Rated 5 out of 5 stars

The best frontal wig I ever had !!

I ordered this Doris lace front wig after my hair stylist canceled on me last minute. I had a girls brunch and needed my hair done. I got my frontal within a week, washed and styled it (my first self install) I love it it’s soft and flowing. Very easy and comfortable to put on for a daily style. I will be ordering more!!

June 7, 2025
Unprompted review
Hairvivi logo

Reply from Hairvivi

Hi,
Thanks for your review and we are so glad to hear that you are satisfied with the wig.
Your affirmation and encouragement give us more confidence to offer better service in the future.💕Hairvivi will try our best to improve our products and services better in the future!😄
Wish you all the best!
Hairvivi

Rated 5 out of 5 stars

This Rylee hair is the GO TO WIG!

This Rylee hair is the GO TO WIG!! It doesn’t shed at all. I’ve wore it for almost two weeks now, and it stays beautiful. The length is true to size. The only con about this wig is that, it’s kind of big for my head. A smaller one would do for my head. Maybe next time I will consider customizing one. But besides that, the hair is is gorgeous!! my favorite hair company!!! I’m definitely ordering more of your products!!!

June 3, 2025
Unprompted review
Hairvivi logo

Reply from Hairvivi

Hi,
Thanks for your review and we are so glad to hear that you are satisfied with the wig.
Your affirmation and encouragement give us more confidence to offer better service in the future.💕Hairvivi will try our best to improve our products and services better in the future!😄
Wish you all the best!
Hairvivi

Rated 5 out of 5 stars

I bought my first wig from Hairvivi

I bought my first wig from Hairvivi, Maire 12". The wig is amazing. I was shocked at how natural the wig looks. The hairline looks amazing. My friends are shocked when I say that I'm wearing a wig and not extensions. This was my first wig from Hairvivi but definitely not the last.

June 25, 2025
Unprompted review
Hairvivi logo

Reply from Hairvivi

Hi,
Thanks for your review and we are so glad to hear that you are satisfied with the wig.
Your affirmation and encouragement give us more confidence to offer better service in the future.💕Hairvivi will try our best to improve our products and services better in the future!😄
Wish you all the best!
Hairvivi

Rated 5 out of 5 stars

5 star

Hair vivi is the best company to purchase hair from.

June 20, 2025
Unprompted review
Hairvivi logo

Reply from Hairvivi

Hi,
Thanks for your review and we are so glad to hear that you are satisfied with the wig.
Your affirmation and encouragement give us more confidence to offer better service in the future.💕Hairvivi will try our best to improve our products and services better in the future!😄
Wish you all the best!
Hairvivi

Rated 5 out of 5 stars

Fast delivery and the wigs are simply…

Fast delivery and the wigs are simply perfect, I recommend this product to everyone

June 23, 2025
Unprompted review
Hairvivi logo

Reply from Hairvivi

Hi,
Thanks for your review and we are so glad to hear that you are satisfied with the wig.
Your affirmation and encouragement give us more confidence to offer better service in the future.💕Hairvivi will try our best to improve our products and services better in the future!😄
Wish you all the best!
Hairvivi

Rated 5 out of 5 stars

LOVE!!!

Just received my second Hairvivi wig and literally threw it straight on! The hair is soft and the smell is divine. Packaging is boujee and I am already trying to pick my next unit!

June 22, 2025
Unprompted review
Hairvivi logo

Reply from Hairvivi

Hi,
Thanks for your review and we are so glad to hear that you are satisfied with the wig.
Your affirmation and encouragement give us more confidence to offer better service in the future.💕Hairvivi will try our best to improve our products and services better in the future!😄
Wish you all the best!
Hairvivi

Rated 5 out of 5 stars

Best fake scalp & bleaching job!

I’ve never had quicker shipping, it literally shipped in 2 days! But most importantly- ahhh BEST WIG I’VE EVER OWNED! I just received the Mia/16”/Honey Fake Scalp & Lace last night and couldn’t believe the detail they put into plucking the hairline and bleaching the knots. The parting is ridiculous & I was worried it wouldn’t “look like what the influencers get”. For the price point that it is ,you’d expect that- but no one else DOES that to a “T” besides Hairvivi, at least not at this price point. Thanks for the fake scalp Hairvivi! Literally cutting out a huge step in my “putting on a wig” (no need for ANYTHING worn underneath the wig). I have black hair and the fake scalp completely disguises this for me! Forgive me if I already mentioned that it’s a TRULY GLUELESS WIG! I only use a melting serum on the sides so that they don’t flap around. I tried doing this on my forehead as well, but I only feel it looks best without any adhesive & it doesn’t need any because it’s already secured down by the sides being secured. Also, Hairvivi does something cool with their lace front design and it naturally bends around. The shape of a forehead versus sticking straight out- so without glue or even melting spray, you won’t notice it and it’s even more undetectable than if you melted it in my opinion!

June 19, 2025
Unprompted review
Hairvivi logo

Reply from Hairvivi

Hi,
Thanks for your review and we are so glad to hear that you are satisfied with the wig.
Your affirmation and encouragement give us more confidence to offer better service in the future.💕Hairvivi will try our best to improve our products and services better in the future!😄
Wish you all the best!
Hairvivi

Rated 5 out of 5 stars

Omg this wig is life!

Omg this wig is life!! The hairline looks so natural and the lace meeeelts so perfect! I love it! Thank you guys so much! I will be telling everyone who asks about your company. And I will be ordering from HairVivi from here on out.

June 18, 2025
Unprompted review
Hairvivi logo

Reply from Hairvivi

Hi,
Thanks for your review and we are so glad to hear that you are satisfied with the wig.
Your affirmation and encouragement give us more confidence to offer better service in the future.💕Hairvivi will try our best to improve our products and services better in the future!😄
Wish you all the best!
Hairvivi

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