HairWeavon.com Reviews 693

TrustScore 4.5 out of 5

4.7

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of the products, particularly the wigs, noting their excellent craftsmanship and natural appearance. Many appreciate the fast and efficient delivery service, with orders often arriving sooner than expected. The staff and customer service team are frequently highlighted for their helpfulness, kindness, and prompt communication, making the overall experience pleasant and supportive. However, some customers experienced issues with delivery times, noting that packages occasionally took longer to arrive than anticipated, or faced complications with international shipping costs despite advertised free shipping to Europe. A few reviewers also expressed dissatisfaction with the quality of certain wig products, finding them to be over-processed or not meeting expectations after washing.

What people talk about most

Product

Customers consistently note positive experiences with product quality and selection. Many reviewers praise... See more

Delivery service

Clients share positive opinions on delivery service. Many customers praise the super quick and fast delivery,... See more

Staff

Users describe positive interactions with staff. Customers consistently praise the team for being helpful,... See more

Quality

Reviewers express high satisfaction with product quality. Many customers praise the excellent quality of wigs... See more

Customer service

People report positive experiences with customer service. Customers consistently praise the excellent,... See more

Based on these reviews

Rated 5 out of 5 stars

I have used HairWeavon a few times, I live in Portugal and postage can sometimes be an issue. With my latest purchase the delivery was super quick The wig I purchased was Ignite petite by Jon Renau... See more

Company replied

Rated 5 out of 5 stars

I adore this company. I've ordered products from them several times, and they've always been of the highest quality and the delivery is very fast. The wigs and their care products, made by Jon Reanu,... See more

Company replied

Rated 5 out of 5 stars

My THIRD time ordering from this crowd because they are affordable and VERY RELIABLE. GREAT CUSTOMER SERVICE TOO.. will email and communicate if there are any delays due to stock etc but to be fair... See more

Company replied

Rated 5 out of 5 stars

Such a great Experience as always! Diana was super helpful as I was having problems with my vouchers which she sorted for me straight away and My beautiful new hair arrived super quick! Genuinely , I... See more

Company replied


Company details

  1. Wig Shop
  2. Hair Replacement Service

Information provided by various external sources

Specialists in Wigs, Hair Replacement Systems & Topper Hair Pieces for Men & Women. Balding, chemo, alopecia, thinning. Shop Online or Visit our Wig Shop


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

693 reviews

5-star
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1-star

Replied to 100% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

A very satisfied customer

I have used HairWeavon a few times, I live in Portugal and postage can sometimes be an issue. With my latest purchase the delivery was super quick
The wig I purchased was Ignite petite by Jon Renau in Catalina blonde. I had considered buying this wig a few times but I was always put off by the videos and talk of so much permatese. In my case I was very pleasantly surprised not too much permatese,a great style and wish I had purchased it sooner, love the colour and will definitely purchase it again

April 6, 2026
Unprompted review
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Reply from HairWeavon.com

Thank you for the review!
We're delighted to hear that you're satisfied with both the piece and the service!

Rated 5 out of 5 stars

Excellent service and attentive…

Excellent service and attentive customer care

I am very satisfied with my experience! The supplier responded quickly and thoroughly to all my questions, which immediately gave me a sense of reliability. When the exact option I wanted wasn’t available, I was offered a great alternative — which I really appreciated.

The delivery was also fast and smooth. I would especially like to highlight the respectful and attentive attitude towards the customer.

Highly recommend!

March 7, 2026
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Reply from HairWeavon.com

Thank you for taking the time to share your experience!
We are delighted to know that you are happy with our service!

Rated 5 out of 5 stars

Diana,

Diana,
Is such a lovely kind woman. I placed an order in Feb and it did not go through for whatever reason. It was the weekend of the 10% off so by the time I got a chance to look at the order status the deal had expired. But she honoured it as she could see I tried to place an order before the expiry of the discount. However I think they would want to look at the web site as I often have problems Placing Orders.

February 5, 2026
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Reply from HairWeavon.com

Thank you so much for the review!
We're always working hard to improve our website and your shopping experience!

Rated 5 out of 5 stars

Excellent wig

Excellent wig which has been purchased 4 times now. Added bonus now without any custom charges making this a great value. Good delivery time

February 26, 2026
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Reply from HairWeavon.com

Thank you so much for the review!

Rated 5 out of 5 stars

Very good experience

Very nice hair toppers which are hard to get in the rest of EU. Thank you.

February 1, 2026
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Reply from HairWeavon.com

Thank you for taking the time to leave a review!

Rated 1 out of 5 stars

Order placed on February 1st

Order placed on February 1st, still waiting for delivery on March 15

February 1, 2026
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Reply from HairWeavon.com

Hi Maureen,

Thank you for taking the time to leave a review.
We truly appreciate all feedback from our customers.

We would just like to clarify that the item ordered on 1st of February was unfortunately out of stock at the time of purchase, and since our supplier was experiencing some delays, we were unable to dispatch your order by the promised delivery date.
However, we did keep you updated about the order status regularly and tried our best to dispatch the order as soon as we received new stock.
We do apologise for the delay, however, the situation was outside of our control.

I'm happy to confirm that the order has been dispatched, and you should already have received the tracking number for it.

If you have any questions or need help with anything else, please always feel free to reach out - we're here to help.

Rated 5 out of 5 stars

Highly recommend!…

The team is so helpful with grant info and always keeps me informed on the order when needed, and I've always been delighted with the product and overall experience. Could not recommend this place enough for ordering wigs!

February 20, 2026
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Reply from HairWeavon.com

Thank you for the review! We're happy to learn that you're satisfied with our service!

Rated 5 out of 5 stars

Very quick delivery

Very quick delivery, and the wig quality met my expectations!

February 19, 2026
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Reply from HairWeavon.com

Thanks so much for taking the time to leave a review, we really appreciate it!

Rated 5 out of 5 stars

I adore this company.

I adore this company. I've ordered products from them several times, and they've always been of the highest quality and the delivery is very fast. The wigs and their care products, made by Jon Reanu, are truly fantastic. Highly recommend Hairweavon. ✨

January 27, 2026
HairWeavon.com logo

Reply from HairWeavon.com

Thank you for taking the time to share your experience!
We are delighted to know that you are happy with our service and products!

Rated 4 out of 5 stars

Good communication and Diana was very…

Good communication and Diana was very helpful. The wig I bought looked lovely but when I washed it, I found the human hair was not so nice. Very over processed and too bulky. I did ask my hairdresser to thin in out and it looks better. However, it wouldn't be my favourite wig due to the quality of the hair.

January 31, 2026
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Reply from HairWeavon.com

Thank you for taking the time to leave a review!

Rated 5 out of 5 stars

Great service

Great service. I particularly appreciate that I can try different styles and return them easy with a small restocking fee. Very easy way to try american brand wigs.

January 31, 2026
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Reply from HairWeavon.com

Thank you for taking the time to share your experience!
We are delighted to know that you are happy with our service!

Rated 5 out of 5 stars

Very helpful

I have worn wigs for many years I live in Spain and always ordered my wigs from the same company after brexit it was really difficult to get them sent out they always got stuck in customs. I had to rely on a family member to bring them out when they visited. I am so glad I have found this company that delivers no problem. They are very helpful and the wig I ordered is lovely. Thankyou.

January 23, 2026
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Reply from HairWeavon.com

Thank you for taking the time to share your experience!
We are delighted to know that you are happy with our service!

Rated 5 out of 5 stars

Great staff

I was nervous going in to my appointment but the staff were very nice, helpful and patient with me, they helped me to feel completely at ease.

January 12, 2026
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Reply from HairWeavon.com

Thank you for taking the time to share your experience!
We are delighted to know that you are happy with our service!

Rated 5 out of 5 stars

very helpful and friendly…

very helpful and friendly communication, fast shipping. Lovely product!

January 6, 2026
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Reply from HairWeavon.com

Thank you for taking the time to share your experience!

Rated 5 out of 5 stars

Dealing with this company was a…

Dealing with this company was a pleasure, the package was shipped quickly and when I had difficulty with the UPS delivery they were more than willing to help. They were instrumental in helping with deliveries of an international package. The product was imperfect condition. I highly recommend them.

December 31, 2025
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Reply from HairWeavon.com

Thank you for taking the time to share your experience!
We are delighted to know that you are happy with our service!

Rated 5 out of 5 stars

I love most of my hairpieces but I’ve…

I love most of my hairpieces but I’ve mad mistakes too. However, my overall experience has been so good. Thank you.

November 28, 2025
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Reply from HairWeavon.com

Thank you for taking the time to share your experience!
We are delighted to know that you are happy with our service!

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