Roches Hair Loss & Breast Care Reviews 445

TrustScore 5 out of 5

4.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their exceptional kindness, empathy, and professionalism, highlighting how they create a comfortable and supportive environment. Many people appreciate the personalized service, noting that employees are knowledgeable, attentive to individual needs, and provide excellent guidance, especially during sensitive times. The products, including wigs, bras, and other items, are frequently described as high-quality and good value, with consumers expressing satisfaction with their choices and the positive impact on their confidence. The overall user experience is consistently reported as efficient, discreet, and very positive, with many feeling at ease from the moment they walk in.

What people talk about most

Staff

Clients share positive opinions on staff, consistently highlighting their kindness, professionalism, and... See more

Service

Consumers find service to be positive. Many reviewers describe the service as fabulous, exceptional, and... See more

Product

People report positive experiences with product quality and selection. Customers praise the high quality of... See more

User experience

Users describe positive interactions with user experience. Many customers found the experience amazing,... See more

Quality

Reviewers mention positive feedback about quality. Customers are delighted with the quality of products,... See more

Based on these reviews

Rated 5 out of 5 stars

The place was very welcoming and the staff were very very kind. I came to get my wig fitted and the service was fabulous! I felt very comfortable under their care, they did everything with such care a... See more

Rated 5 out of 5 stars

I visited Roches to today to get a few hats, and a fringe & hair halo to wear with them. Andrea was really helpful, showing me a selection of hats that met my criteria & helping me fit them all on... See more

Rated 5 out of 5 stars

Patricia was beyond kind, gentle and caring with my young daughter. I can't describe the comfort she gave us during what could have been a very upsetting appointment. Her manner, the language she used... See more

Rated 5 out of 5 stars

My 2nd visit but this time it’s for my prosthesis after my surgery so I got bras & swim wear which Sam helps me get what’s the right size for me & suits me the most. She knows really well of her job &... See more


Company details

  1. Hair Product Store
  2. Hair Replacement Service
  3. Health and Beauty Shop
  4. Lingerie Store
  5. Skin Care Clinic
  6. Wig Shop

Written by the company

Roches is a dedicated hair loss and breast care store specialising in the supply of the essential products required by those affected by hair loss caused by alopecia and cancer treatment; in addition to essential breast care products required after surgeries such as mastectomies, lumpectomies and reconstruction. At Roches, we supply premium wigs, hair pieces, hair refusion systems and custom pieces for all types of hair loss and hair thinning. Our scalp experts can meticulously analyse the scalp and advise specialist in store treatments or home care that can help calm the scalp, heal the scalp, and prepare it for hair regrowth. We are dedicated to providing our clients with the essentials to make them look and feel great. Our range of product offerings extends past the immediate requirements of wigs and breast prostheses to include: - Hair stimulating products to promote hair growth - Hair rebuilding and rebalancing products - Organic hair colouring - Holistic massage & facial treatments (suitable for cancer patients, by our certified therapist) - Organic, Vegan Friendly Skin Care products for dehydrated & damaged skin. Roches staff members have had their own alopecia, cancer & mastectomy surgery experiences, allowing them to truly understand your needs. Dedicated to Restoring your Confidence, since 1989.


Contact info

4.9

Excellent

TrustScore 5 out of 5

445 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

My visit was my first

My visit was my first, I was made to feel very comfortable. Dominique was friendly and understanding.
She was also a great help. Thank you.

Catriona

April 14, 2026
Unprompted review
Rated 5 out of 5 stars

Great Service

The lady that dealt with me (can't remember her name but think it was Dominica) was wonderful. Made me feel at ease and explained everything so well. She made sure I felt comfortable with my choices and ensured I had the proper support. Thanks so much

April 14, 2026
Unprompted review
Rated 5 out of 5 stars

Beautiful experience

From start to finish this place is amazing, make u feel so welcome, had a consultation with the fabulous Patricia, made mam feel so comfortable, her compassion, knowledge, empathy and care really shows , and when we came to collect and try on mams new wig, she got is spot on , colour shape everything is was really amazing to see mams smile and confidence back , thanks to the wonderful Patricia, we really felt like we new her years, she has an amazing connection with clients, and really listens to your needs communication was spot on. Such a lovely ray of sunshine and a really positive outcome leaving thank you .

April 13, 2026
Unprompted review
Rated 5 out of 5 stars

Very welcoming with excellent service!

The place was very welcoming and the staff were very very kind. I came to get my wig fitted and the service was fabulous! I felt very comfortable under their care, they did everything with such care and engaged with me as a client. I would definitely recommend anyone who is in need of finding a good salon to come here!!

April 7, 2026
Unprompted review
Rated 5 out of 5 stars

An incredibly customer focused approach

Patricia was beyond kind, gentle and caring with my young daughter. I can't describe the comfort she gave us during what could have been a very upsetting appointment. Her manner, the language she used and how she made us feel won't ever be forgotten by me, my daughter and her grandmother. She is exceptional and her empathy made all the difference me

April 1, 2026
Unprompted review
Rated 4 out of 5 stars

Andreia was an absolute sweetheart

After a little discomfort on arrival at reception, Andreia was a sweetheart and put us at ease. She was warm and friendly but also very professional and excellent at her job.

April 1, 2026
Unprompted review
Rated 5 out of 5 stars

The service is amazing!!

From the second I walked in I felt so welcomed and right at home. The lady that helped me was named Andrea. I was brought upstairs to try on wigs. I tried on as many as I wanted in all the colours and lengths that I wanted with no fuss at all. I was made heard and seen and given advice and opinions also. I purchased a half wig and hat and then also a wig with the HSE grant and PRSI. She was very knowledgeable and the whole experience was just amazing. I left feeling beautiful and so happy with the whole experience. I would highly recommend Roches and couldn’t have been happier with the services provided. Thank you so much

March 26, 2026
Unprompted review
Rated 5 out of 5 stars

My visit to Roche's

Dominica was an absolute pleasure to deal with. She was so friendly, helpful and supportive. A very very positive experience. Thanks so much.

March 26, 2026
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look