HairXtensions Direct Ltd Reviews 

87
TrustScore 4 out of 5

4.2

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Order #445342 I purchased a Ombré Hair Weave, it arrived the next day, colour match was perfect, and quality is very high. Nice and thick double layered. Can’t thank you enough.

Company replied

Rated 5 out of 5 stars

I’m very happy with all the purchases I’ve made. I have more people booked in for the hair u provide too. I offer 2 ranges of hair extensions with different pricing and life spans. This one has be... See more

Company replied

Rated 5 out of 5 stars

Purchased an amazing clipin set and excellent customer service! Hair is so lush and looks and feels amazing. I initially asked for a colour match before ordering and I got the information I needed str... See more

Company replied

Rated 5 out of 5 stars

I never leave reviews but I’d thought I’d share my experience with you all. Delivery was such a smooth process and arrived within a few days. I ordered the 18” nail-tip bonds and the col... See more

Company replied

Company details

  1. Beauty & Well-being

Written by the company

We are UK based hair extension distributor which provides a wide collection of remy hair extensions, hair wefts and clip in sets. Shop with us for 100% secure shopping!


Contact info

4.2

Great

TrustScore 4 out of 5

87 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.2

All reviews

(87)

9 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I have used HairXtensions for both…

I have used HairXtensions for both myself and clients for the past three years. Their products are affordable and the quality excellent. Their customer service is great and they are always really happy to help with both advise and any problems you may have. Delivery is super quick and reasonably priced - I would highly recommend!

March 4, 2020
Unprompted review
HairXtensions Direct Ltd logo

Reply from HairXtensions Direct Ltd

Thank you for taking time for leaving us a review, your feedback is truly appreciated xx

Kind Regards,
Customer Service Team
www.hairxtensions.co.uk

Rated 5 out of 5 stars

Love this hair company

Love this hair company, I’ve used hair extensions on and off for years now and I’ve never once had a problem with the quality of this hair, or the colour match, styles perfectly and lasts for so long, I’ve re used the hair plenty of times aswell, customer service is brilliant too and very friendly and sufficient service. Will always buy from this company.

October 22, 2019
Unprompted review
HairXtensions Direct Ltd logo

Reply from HairXtensions Direct Ltd

Thank you for taking time for leaving us a review, your feedback is truly appreciated xx

Kind Regards,
Customer Service Team
www.hairxtensions.co.uk

Rated 5 out of 5 stars

Nano & Stick Tips Review - 100% Recommend - Fab Quality

I cannot rate this hair highly enough! I have used HairXtensions both personally and professionally for over a year. The hair is silky smooth and of very high quality. I’ve personally been wearing the same hair for 6 months and it still looks like new. My clients love their hair and the colours blend beautifully. Fab customer service and very fast delivery. I’d give 10 stars if that was an option!!

Suz - Ultra Glow Spray Tans, Beauty & Hair Extensions

July 10, 2019
Unprompted review
HairXtensions Direct Ltd logo

Reply from HairXtensions Direct Ltd

Thank you for taking time for leaving us a review, your feedback is truly appreciated xx

Kind Regards,
Customer Service Team
www.hairxtensions.co.uk

Rated 5 out of 5 stars

Always very pleased with my purchases…

Always very pleased with my purchases and always arrive quickly!

June 14, 2018
Unprompted review
HairXtensions Direct Ltd logo

Reply from HairXtensions Direct Ltd

Thank you for taking time for leaving us a review, your feedback is truly appreciated xx

Kind Regards,
Customer Service Team
www.hairxtensions.co.uk

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look