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Halalbooking Reviews 6,012

•
TrustScore 5 out of 5

4.8

Travel Agency
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Review summary

Created with AI, based on recent reviews

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the seamless and easy booking process, often highlighting the competitive and unbeatable prices found on the platform. Many users appreciate the website's user-friendly interface, clear information, and effective filtering system, which helps them find suitable options and amenities. The service, including transfers and customer support, is frequently described as excellent, with many people noting smooth and well-organized experiences. However, some customers also noted issues with room discrepancies upon arrival, such as receiving a twin room instead of a double, or a room with no view when not clearly disclosed during booking. A few other people also felt that reward points expiring quickly was unfair, and there were occasional reports of delayed airport transfers leading to missed flights. Some reviewers were not happy with hotel amenities not being as advertised, like a non-functional heated pool.

What people talk about most

Booking process

Clients share positive opinions on the booking process, highlighting its ease, speed, and hassle-free nature.... See more

Price

Reviewers highlight positive aspects of price, with many finding competitive rates and excellent deals, often... See more

Website

Users describe positive interactions with the website. Many customers find it easy to use, navigate, and... See more

Service

Reviewers mention positive feedback about service. Many customers praise the transparent, reliable, and... See more

User experience

People report positive experiences with user experience, highlighting the ease of booking, clear... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I used halalbookings.com for accommodation to visit Kuala Lumpur, Malaysia. The process was really simple and quick. Appreciated the full refund option with world politics as they are, but didn't need... See more

Rated 5 out of 5 stars

Unbeatable prices and an excellent range of options – HalalBooking has quickly become my go-to website. The staff are incredibly helpful and respond to queries very quickly, making the whole process s... See more

Company replied

Rated 5 out of 5 stars

We have now made a number of bookings using Halalbooking, within our family group. The website is well laid out and easy to use. It has a very good level of detail for each hotel/resort. The filters... See more

Company replied

Rated 5 out of 5 stars

Despite my initial misgivings, halalbooking.com are genuine and delivered as promised. Oumaima from halalbooking.com helped clear up my misunderstanding around the price I was quoted and helped negot... See more

Company details

  1. Travel Agency

Written by the company

Halalbooking.com is the world’s leading search and booking website for halal-friendly travel, allowing you to book accommodation online. Halalbooking aims to provide halal-conscious travellers from all over the world with a wide choice of accommodation that best suit their preferences.

Contact info

4.8

Excellent

TrustScore 5 out of 5

6K reviews

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Replied to 91% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

Kemal

1. No problem with our reservation.
2. Reliable rating and customer reviews

March 19, 2026
Unprompted review
Rated 4 out of 5 stars

Corrective action taken afer unexpected negative action

Update: Positive action has been taken, thanks for reconsidering the situation
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Not taking the full responsibility towards the clear mistakes and throwing the ball to the hotel which affecting the actual role of halalbooking.com as an intermediator between the client and hotels.

March 11, 2026
Unprompted review
Halalbooking logo

Reply from Halalbooking

Thank you for sharing your feedback. We are sorry to hear that your experience did not meet your expectations. As an intermediary between our customers and partner hotels, we always aim to assist and support our guests in resolving any issues that may arise.

Please note that while certain decisions ultimately depend on the hotel’s policies, we always do our best to communicate with the property and advocate on behalf of our customers to find a fair solution. Your feedback is very important to us and helps us improve our service.

If there is anything further we can do to assist you, please do not hesitate to contact our customer support team.

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