I used halalbookings.com for accommodation to visit Kuala Lumpur, Malaysia. The process was really simple and quick. Appreciated the full refund option with world politics as they are, but didn't need... See more
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Halalbooking.com is the world’s leading search and booking website for halal-friendly travel, allowing you to book accommodation online. Halalbooking aims to provide halal-conscious travellers from all over the world with a wide choice of accommodation that best suit their preferences.
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United Kingdom
- halalbooking.com
Replied to 91% of negative reviews
Typically replies within 1 week
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Halal Booking is easy to use with the App
Halal Booking is easy to use with a great App. Lots of good deals on Hotels.
This hotel is truly exceptional and one… Outstanding hotel with perfect location and excellent service
This hotel is truly exceptional and one of the best I have ever stayed in. The location is perfect, making it very easy to reach all the main places. The rooms are clean, comfortable, and well maintained. The staff are very friendly, professional, and always ready to help. Everything was organized at a high level, and my stay was smooth and enjoyable from start to finish. I highly recommend this hotel to anyone looking for quality, comfort, and great service.
Great service
Great organization for muslim traveller!
Outstanding hotels
Peace good environment, friendly staff, clean locations.
Excellent customer service and very…
Excellent customer service and very clean hotel,short walking distance from Mashid Nabwi
excellent and user-friendly.
This app is excellent and highly user-friendly.
a useful program
Affordable Family Friendly
Halal family friendly rooms and hotel clean and good transport links with good food variety and kind staff
Ales gut kein problem
Price was the best for this hotel
Price was the best for this hotel. Booking was efficient and there was no need to confirm my booking with hotel as this was already done through halabooking.com
Amazing service to get hotel in peak…
Amazing service to get hotel in peak times holiday
Good was good and good
Nice stay in central area
The hotel was in a good location at a walking distance from al Azhar and central market area, the staff was very kind and ready to help, the room was quite clean
Seamless booking, less expensive than US sites
First of all the booking process was seamless. I booked from US and was a bit worried at the beginning considering I have never used this site first. However, it turned out to be completely opposite in terms of price in the first place. The typical go to places were showing at least $50 difference per day for the type of room we were looking for. The reviews of this site was also genuine in my research.
Very good service
Extremely Disappointing Experience – Booking Cancelled Upon Arrival
I recently booked the Golden Star Hotel in London through HalalBooking.com. I made this reservation five months in advance and even paid the full amount 15 days before the trip, receiving both a successful payment notification and a confirmation email.
However, when I arrived at the hotel with my family and luggage, I was shocked to be told that my booking had been cancelled. The hotel representative informed me that HalalBooking had already notified them about the cancellation and even claimed that the refund had been processed.
When I contacted HalalBooking, I was told the hotel had not issued any refund, which completely contradicts what the hotel stated.
This situation caused me significant financial loss, stress, and inconvenience, especially while traveling with family. What was supposed to be a pleasant trip turned into a very frustrating experience.
Based on this incident, I strongly advise others not to use HalalBooking.com. The lack of communication, misleading information, and poor handling of the situation made this one of the worst customer service experiences I’ve ever had.

Reply from Halalbooking
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