We dealt with John in the timber department. We paid two visits, on the first visit on a rainy afternoon, John stayed past stopping time to show us material. On the second visit we placed our order... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
We visited Haldane & Fishers Newry on Tuesday, plumbing department first, purchased a large radiator, Davey that served us very helpful very knowledgeable. Moved then to building supplies, met Thomas... See more
Company replied
Products that are received were of quality I have come to expect from Haldane & Fisher but delivery left lot to be desired. Items were simply left at roadside outside gates. I had no contact with de... See more
Company replied
Just bought a new house, first time buyer so am as green as grass when it comes to knowing about doors etc, but thankfully Bob was very helpful. Explained things well, and answered what were probably... See more
Company replied
Company details
- Building Materials Supplier
- Bathroom Supply Store
- Door Shop
- Garden Building Supplier
- Lumber Store
- Plumbing Supply Store
About Haldane Fisher - Newry
Written by the company
Haldane Fisher is one of the leading independent suppliers to the construction industry in the UK and Ireland, serving both trade customers and the general public.
Haldane Fisher is part of the Haldane Group, made up of Haldane Fisher NI, Haldane Fisher UK, Haldane Fisher Isle of Man, GE Robinson & Prowood. Bringing the total number of branches within the Group to twenty-two.
Shop Now
Branch Locator
Open an Account
Contact Us
Contact info
Shepherds Way, Carnbane, BT35 6QQ, Newry, Northern Ireland, United Kingdom
- 028 3026 3201
4.3
Excellent
125 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Weber BBQ
Purchased my Weber BBQ here. Very good price and staff helpful and friendly.
July 2, 2026
Unprompted review
Reply from Haldane Fisher - Newry
Good Afternoon Gemma,
We're so glad you found a great price on your Weber BBQ and that our team provided helpful and friendly service! We truly appreciate your positive feedback.
Kind Regards
Sandra
We dealt with John in the timber…
We dealt with John in the timber department. We paid two visits, on the first visit on a rainy afternoon, John stayed past stopping time to show us material. On the second visit we placed our order and got a very good price. Would you recommend.
June 23, 2026
Unprompted review
Reply from Haldane Fisher - Newry
Good Afternoon John,
Thank you very much for such a great review! We work really hard to provide best service possible for all our customers and we’re so happy that reflected on your experience with us. i will be sure to pass on your kind words to John. We look forward to seeing you again soon.
Kind Regards
Sandra
Fast dispatch and good communication…
Fast dispatch and good communication for collection.
June 15, 2026
Reply from Haldane Fisher - Newry
Good Morning S.Y,
We are glad to hear about your positive experience with our dispatch and communication. Thank you for your kind words. We look forward to seeing you again soon.
Kind Regards
Sandra
Great service
Very quick service. Didn’t charge me extra for missing my delivery time and redelivered at no extra cost!
May 27, 2026
Reply from Haldane Fisher - Newry
Good Morning Shannon,
Thank you for taking the time to leave your Positive feedback. It’s great to hear you have had such a positive experience while shopping with us and we hope to see you again soon.
Kind regards
Sandra
Good price for the paint I bought
Good price for the paint I bought
Good correspondence and I only had to wait 5 mins when I called to collect the item
May 6, 2026
Reply from Haldane Fisher - Newry
Good Afternoon Ciara,
We're so glad you found a good price on your paint and appreciated our communication. We're happy your collection was quick!
Kind Regards
Sandra
Reply from Haldane Fisher - Newry
Good Afternoon Mariusz,
Thank you for taking the time to leave your Positive feedback. It’s great to hear you have had such a positive experience while shopping with us and we hope to see you again soon.
Kind regards
Sandra
Supposed to be a click and collect…
Supposed to be a click and collect service. My partner was collecting items and had to go into yard and find herself. It was 4 hours after the click and collect order was paid.
On another occasion my 68 year mother was collecting a bucket of tanking slurry. Which she had to find and carry from stores to the counter herself. Click and collect service seems pointless if you have to find products yourself and help for elderly people on that occasion is unacceptable. Maybe there was a staff shortage that day but last two experiences were not great. Click and collect service should be collected at the counter I would assume.
April 16, 2026
Reply from Haldane Fisher - Newry
Good Morning Mr Chambers,
Thank you for taking the time to post your review. We sincerely apologise that your experience has fallen short of our usual standards and your expectations.
Please be assured your review has been escalated and we will be in contact with you asap.
Kind Regards
Sandra
Delivery came the next day and it was a…
Delivery came the next day and it was a great product.
April 15, 2026
Reply from Haldane Fisher - Newry
Good Morning Joe,
Thank you for taking the time to leave your Positive feedback. It’s great to hear you have had such a positive experience while shopping with us and we hope to see you again soon.
Kind regards
Sandra
Terrible service
Terrible service, item was not ready for collection and no one available in yard to get it for me, then was given 2 of same item and had to off load because couldn't get through gate check..
March 26, 2026
Reply from Haldane Fisher - Newry
Good Afternoon Kieran,
Thank you for taking the time to post your review. We sincerely apologise that your experience has fallen short of our usual standards and your expectations.
Please be assured your review has been escalated and we will be in contact with you asap.
Kind Regards
Sandra
Great service and very helpful also…
Great service and very helpful also great product
February 11, 2026
Reply from Haldane Fisher - Newry
Good Afternoon Declan,
Thank you so much for your wonderful review! We're delighted to hear that you found our service helpful and that you're enjoying the product as well. That's exactly the experience we aim to deliver!
We truly appreciate you taking the time to share your feedback, and we look forward to helping you again soon.
Kind Regards
Sandra
Reply from Haldane Fisher - Newry
Good Morning Tony,
Thank you for taking the time to leave your Positive feedback. It’s great to hear you have had such a positive experience while shopping with us and we look forward to seeing you again soon.
Kind regards
Sandra
Reply from Haldane Fisher - Newry
Good Morning Dylan,
We're glad you found it easy to collect your order the next day. Thank you for your positive feedback; we appreciate it greatly.
Kind Regards
Sandra
friendly service
The friendly service received when purchasing or enquiring about a product.
November 17, 2025
Reply from Haldane Fisher - Newry
Good Morning Sean,
We're happy to hear that you found our service friendly and helpful during your purchase and inquiries. Thank you for sharing your positive experience with us!
Kind Regards
Sandra
Reply from Haldane Fisher - Newry
Good Morning Mark,
We're happy you received your order quickly and in good condition. Thank you for your feedback; we appreciate it.
Kind Regards
Sandra
I made a mistake in size when ordering…
I made a mistake in size when ordering my skirting. It was resolved quite easily even though I had taken receipt of the original order before I realised my mistake.
September 24, 2025
Reply from Haldane Fisher - Newry
Good Morning Martin,
Thank you so much for the wonderful Feedback, I am thrilled that your experience with us has been so positive. It’s great to hear that our colleagues in our branch were able to assist and provide such great customer service in resolving your issue.
We look forward to welcoming you back again soon.
Kind regards
Sandra
Ordered on on line twice
Ordered on on line twice. Both deliveries accurate and timely!
September 23, 2025
Reply from Haldane Fisher - Newry
Good Afternoon Neil,
Your feedback made our day! We are ecstatic to hear you had a great experience on our website & with our delivery service.
We can’t wait to welcome you back for another fantastic experience.
Kind regards
Sandra
Poor Service on POSI Joists
Poor service from start to finish on POSI joists. Chose Haldane Fisher due to their turnaround time from their quotation. Lead time from order confirmation then went from 3.5 weeks to 5.5 weeks. Couldn't confirm a manufacture date for 3 weeks in a row as 'they were very busy'. Finally, upon delivery they sent a lorry driver who was uninsured to operate the Hiab crane and no way of getting the joists off the lorry. Had to manually lift joists off by hand. Couldn't believe they actually sent a lorry driver from Newry to deliver joists who is unable to operate the crane. Awful service
September 17, 2025
Unprompted review
Reply from Haldane Fisher - Newry
Good Afternoon Jamie,
Thank you for taking the time to post your review. We sincerely apologise that your experience has fallen short of our usual standards and your expectations.
Please be assured your review has been escalated and we will be in contact with you asap.
Kind Regards
Sandra
Great price
Great price, quality products and delivery within 48 hrs of online order. Thanks.
August 12, 2025
Reply from Haldane Fisher - Newry
Good Morning James,
We're happy to hear that you received quality products quickly and at a great price! Thank you for your positive feedback; we appreciate it a lot.
Kind Regards
Sandra
First class service
We visited Haldane & Fishers Newry on Tuesday, plumbing department first, purchased a large radiator, Davey that served us very helpful very knowledgeable. Moved then to building supplies, met Thomas told him what we were after very pleasant and helpful, ordered and paid for delivery. Rang this morning spoke with Frank, very helpful who sorted out our delivery, Mantas arrived this afternoon with all are items, put them where they had to go, very nice young man. 5⭐️⭐️⭐️⭐️⭐️all the way.
Highly Recommend Haldane & Fisher they treat customers with respect, helpful, knowledgeable. Will be back.
August 8, 2025
Unprompted review
Reply from Haldane Fisher - Newry
Good Morning Margaret,
Thank you for the feedback, We are truly blown away by your experience with our team.
Together we are constantly striving to provide our customers with a professional, Informative, and transparent service experience from start to finish. We deeply appreciate your trust in us.
Thank you for the recommendation and we look forward to
welcoming you back very soon.
Kind Regards
Sandra
I have give this firm 95 percent of my…
I have give this firm 95 percent of my building project and just lately had problems with products being wrongly dispatched night mare to get sorted and then to be rudely insulted by a member of staff in the timber store Not what i need !
July 30, 2025
Unprompted review
Reply from Haldane Fisher - Newry
Good Morning John,
to post your review. We sincerely apologise that your experience has fallen short of our usual standards and your expectations.
Could you please email info@haldane-fisher.com with your contact details and we will be in touch with you ASAP in regards to your review.
Kind regards
Sandra
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.