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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, helpfulness, and friendly demeanor, making the entire process smooth and easy. Many people highlight the exceptional service, noting that the company effectively handles claims with clear communication and regular updates, often leading to successful outcomes and compensation for past mis-sold shares. However, some people mentioned initial skepticism or concern when first contacted by the company, as they were unaware of potential claims or found the unsolicited contact somewhat disconcerting. Despite these initial reservations, these customers were ultimately satisfied with the results and the efficient handling of their cases.

What people talk about most

Claim

Customers consistently note positive experiences with claim. Many reviewers express delight with the... See more

Staff

Reviewers consistently express satisfaction with the staff. Customers frequently highlight the team's... See more

Service

Consumers find service to be positive, highlighting its professionalism, efficiency, and ease. Many reviewers... See more

Customer service

Clients share positive opinions on customer service, consistently highlighting the helpfulness and efficiency... See more

Customer communications

People report ambiguous experiences with contact. Many customers were initially skeptical or concerned when... See more

Based on these reviews

Rated 5 out of 5 stars

=I admit was quite sceptical about Hallbrook being successful in their claim for past mis sold shares and I nearly did not go ahead by accepting their offer as it was so many years ago. However, I w... See more

Rated 5 out of 5 stars

The sum of money I invested about 15 years ago I had written off after the company collapsed. It was only once Holbrook partners contacted me that I realised that maybe some recompense was possible.... See more

Rated 5 out of 5 stars

My experience with Hallbrook partners Ltd. I found the partner dealing with my claim to be extremely efficient, helpful, reliable and courteous. He kept me informed about delays and what else I s... See more

Rated 5 out of 5 stars

Hallbrook contacted my father about a possible claim and we got in touch not thinking it would go anywhere but they walked me through each step and we were successful in making the claim - much quick... See more


Company details

  1. Alternative Financial Service

Written by the company

Hallbrook provide industry leading claims management services to UK consumers of financial services. We have helped thousands of consumers recover more than £70million in compensation since 2010 for mis-sold financial services products and services. We are on your side!


Contact info

4.9

Excellent

TrustScore 5 out of 5

226 reviews

5-star
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Rated 5 out of 5 stars

A stress free win.

The claims process from first contact to the successful completion was so well managed that I did not suffer any stress at all. The professional and friendly handling of my claim made this a great win for me.

December 1, 2025
Unprompted review
Rated 5 out of 5 stars

Positive outcome

Several months ago I was approached by Hallbrook Partners. It was suggested that I may have been mis sold shares by a financial company and that representation could be made to the (Financial Services Compensation Scheme(FSCS) on my behalf.

I agreed to Hallbrook’s proposal and terms of business and today I have received several hundred pounds by way of compensation.

As anticipated the process took several months but I was kept fully informed by the very helpful and professional management at Hallbrook. I am very happy to recommend this Company.

December 1, 2025
Unprompted review
Rated 5 out of 5 stars

Hallbrook Partners -exceptional service

Hallbrook Partners have acted on my behalf to receive compensation for poor financial management advice. Hallbrook contacted me initially as a previous shareholder of a company that they were looking into. I had the usual scepticism as to why use this company, this will be complicated and will take a long time. Yes it was complicated, but simple for me as Hallbrook did all the work. They communicated with me throughout the process and rang me today with a successful and very satisfactory outcome. Hallbrook offer a no win, no fee process so what do you have to lose. My recommendation is use Hallbrook Partners; they provide an amazing service

November 27, 2025
Unprompted review
Rated 5 out of 5 stars

claim.

Helpful and friendly staff helped prepare my claim. The outcome was satisfactory to me.

November 27, 2025
Unprompted review
Rated 5 out of 5 stars

I was contacted by Hallbrook Partners…

I was contacted by Hallbrook Partners unexpectedly about some shares I had purchased many years ago, and which had subsequently become worthless. I was somewhat sceptical, as I usually ignore unsolicited emails, letters and phone calls. However after looking into the matter a little further I decided to contact Hallbrook Partners, I was very happy with the way they dealt with my claim and I received financial compensation surprisingly quickly. I consider the fee they charged reasonable, because I had just written the money off, and I would not have pursued the claim by myself.

So if you are in doubt I would certainly say ring them up, see what they say, and I think you will be impressed enough to consider taking the claim further.

November 25, 2025
Unprompted review
Rated 5 out of 5 stars

Best experience possible!

One day "out of the blue" I received a letter from Ashley at Hallbrook saying I may have a claim on the Financial Services Compensation Scheme for mis-sold/negligently sold share investments. This related to events that happened well over 20 years ago! I had only a limited recollection of relevant events and no documentation whatever given the lapse of time. Ashley explained that this was not a problem and given that they did not require a fee unless and until my claim was successful I clearly had nothing to lose by proceeding.

Ashley assisted by completing all necessary documentation to support my claim and submitted it to the FSCS keeping me informed throughout. As a result I recovered a significant sum. None of this would have happened without the help of Ashley and his colleagues and frankly they earned every penny of the fee paid to them from the compensation I recovered. However, do not expect this kind of result "overnight". It takes time. Just leave it to them and if your claim is valid you will see results.

I can highly recommend Hallbrook and thank them indeed for all the help they have given in this matter and for making this happen.

November 24, 2025
Unprompted review
Rated 5 out of 5 stars

We couldn't have got the compensation without you!

All the Hallbrook staff we engaged with were consistently polite, very clear about what was needed and managed the whole process swiftly with a fantastic outcome. We wouldn't have known we were eligible to claim and certainly wouldn't have managed it without them!

November 24, 2025
Unprompted review
Rated 5 out of 5 stars

Brilliant service

I was contacted out of the blue by Hallbrook Partners, who offered to recover my losses on an investment that I made over 20 years ago. I couldn’t even remember the investment, but I thought “nothing ventured, nothing gained” and agreed to let them pursue a claim against the FSCS. Having completed the paperwork, the claim was submitted on the 17th October. I was amazed to get confirmation from the FSCS on 21st November that my claim had been successful and the proceeds, less Hallbrooks percentage, was paid into my bank account today (23rd November). To say I was delighted would be an understatement. In the circumstances, I have no hesitation in recommending Hallbrooks

November 24, 2025
Unprompted review
Rated 5 out of 5 stars

Had a call from Ewan about 6 months ago…

Had a call from Ewan about 6 months ago about miss selling of shares which I bought about 25 years ago. I'd given up with the shares and put it down to a bad experience and they were now worthless and to move on, but Ewan said there might be compensation awaiting you if we win the case. He took me through the procedure seemlessly but I was a little sceptical about the outcome. True to his word he thought Hallbrook Partners had a very good chance of winning the case and here we are six months down the line and victorious. Special thanks also to Claire who broke the news to me, very happy to give you 5 stars. Kind regards Nigel D

November 24, 2025
Unprompted review
Rated 5 out of 5 stars

Happy Customer

I was contacted by Hallbrook due to a mis selling issue.
Everything was explained in plain language and a claim was made on my behalf.
I was kept informed through each stage of the process and received compensation.
It was nice to deal with a good team at Hallbrook and a special thank you to Ewan and Claire who went out of their way to make it a good experiance.

November 21, 2025
Unprompted review
Rated 5 out of 5 stars

Compensation Claim

An excellent company to work with, professional, approachable, and consistently helpful. Their team is highly knowledgeable and delivered exactly what they promised, all whilst managing my expectations with clarity and honesty. A genuine pleasure to deal with.

November 18, 2025
Unprompted review
Rated 5 out of 5 stars

Quality service.

They put in a claim for me for mis sold shares. They handled it from start to finish. Made the whole process easy and quick and I received my payment a couple of days ago. Would highly recommend them.

November 20, 2025
Unprompted review
Rated 5 out of 5 stars

Miss selling of company shares

I received a letter from Hallbroock Partners about 5 months ago, regarding miss selling of shares in the late 1990s. I managed to find some the relevant certificates and letters. Mr Ewan Porter clearly explained the procedure and carefully guided me through the claim forms for compensation. I am very pleased with the outcome and thank Hallbrook Partners for their professionalism.

November 18, 2025
Unprompted review
Rated 5 out of 5 stars

I had fallen victim to mis-selling of…

I had fallen victim to mis-selling of shares 25 years ago.
Thanks to Mr Ashley Carrol and partners, I have received full compensation.
Hallbrook and Partners has restored my faith in mankind by ensuring the best possible outcome.
I greatly appreciated their services and would not hesitate to recommend Hallbrook Partners to friends and family.

November 14, 2025
Unprompted review
Rated 5 out of 5 stars

Customer Satisfaction Guaranteed

Professional company to deal with! Being Polite through and through and "Very Helpful People!"
Truly, Fantastic work Done for me ! Would Recommend “One Hundred Percent!"
"Thank you for all the hard work!!"

November 14, 2025
Unprompted review

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