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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, helpfulness, and friendly demeanor, making the entire process smooth and easy. Many people highlight the exceptional service, noting that the company effectively handles claims with clear communication and regular updates, often leading to successful outcomes and compensation for past mis-sold shares. However, some people mentioned initial skepticism or concern when first contacted by the company, as they were unaware of potential claims or found the unsolicited contact somewhat disconcerting. Despite these initial reservations, these customers were ultimately satisfied with the results and the efficient handling of their cases.

What people talk about most

Claim

Customers consistently note positive experiences with claim. Many reviewers express delight with the... See more

Staff

Reviewers consistently express satisfaction with the staff. Customers frequently highlight the team's... See more

Service

Consumers find service to be positive, highlighting its professionalism, efficiency, and ease. Many reviewers... See more

Customer service

Clients share positive opinions on customer service, consistently highlighting the helpfulness and efficiency... See more

Customer communications

People report ambiguous experiences with contact. Many customers were initially skeptical or concerned when... See more

Based on these reviews

Rated 5 out of 5 stars

=I admit was quite sceptical about Hallbrook being successful in their claim for past mis sold shares and I nearly did not go ahead by accepting their offer as it was so many years ago. However, I w... See more

Rated 5 out of 5 stars

The sum of money I invested about 15 years ago I had written off after the company collapsed. It was only once Holbrook partners contacted me that I realised that maybe some recompense was possible.... See more

Rated 5 out of 5 stars

My experience with Hallbrook partners Ltd. I found the partner dealing with my claim to be extremely efficient, helpful, reliable and courteous. He kept me informed about delays and what else I s... See more

Rated 5 out of 5 stars

Hallbrook contacted my father about a possible claim and we got in touch not thinking it would go anywhere but they walked me through each step and we were successful in making the claim - much quick... See more


Company details

  1. Alternative Financial Service

Written by the company

Hallbrook provide industry leading claims management services to UK consumers of financial services. We have helped thousands of consumers recover more than £70million in compensation since 2010 for mis-sold financial services products and services. We are on your side!


Contact info

4.9

Excellent

TrustScore 5 out of 5

226 reviews

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Rated 5 out of 5 stars

I had given up hope of retrieving any…

I had given up hope of retrieving any money back from this so called investment when Ewan of Hallbrook approached me. Ewan was extremely professional and competent and he managed to get all my money back. Not only that but in record time.
I would thoroughly recommend this firm. They provided me with first class service. Excellent result and just before Christmas !
Geraldine I’Neill

December 20, 2024
Unprompted review
Rated 5 out of 5 stars

Never give up.

I was contacted by Hallbrook regarding investments I had made, many years ago. I am always sceptical of calls involving money. I needn't have been. Hallbrook were so professional and kept me up to date on everything they were doing. The result was amazing. Funds returned from those investments, plus interest and all from an initial call. Yes, commission was paid, but I had given up on the original investments, so, overall, a very good experience.

December 12, 2024
Unprompted review
Rated 5 out of 5 stars

FSCS claim for investment losses.

Because of their knowledge and experience they were able to help me complete a claim with the FSCS for losses on investments that failed due to malpractices by the Company involved in marketing of those investments.

December 19, 2024
Unprompted review
Rated 5 out of 5 stars

Professional and diligent.

Following the collapse of a firm in which I had bought some shares I had frankly written off the investment. I was approached by Hallbrook Partners and it was made clear that the shares had been fraudulently mis-sold by serial asset strippers.
Hallbrook represented me in the case and, to my surprise, successfully won compensation on my behalf.
They were extremely diligent, professional and courteous throughout and kept me continually informed about the progress of the case.
I have no hesitation in recommending their services.

December 19, 2024
Unprompted review
Rated 5 out of 5 stars

Excellent service provided by Hallbrook

I cant say enough to tell you how impressed and grateful I am for the services offered by Hallbrook. They initially contacted me by letter to advise me that I may have been mis-sold some shares that I had purchased around 20 years ago and that I was one of the named shareholders on the share holder register. I had completely erased this experience from my memory as I had even destroyed old paperwork relating to the purchase. I was somewhat dubious to begin with as the letter had gone to my old address and I initially thought it was too far back to do anything about it. I sat on the letter for a while and then decided to contact Hallbrook, my contact was Ashley. From there-on he dealt with everything, explaining that it may be possible to get compensation for this share deal that I had many years ago. I was still a little bit cautious about being excited, but, bit by bit, Ashley fought for my compensation. It took a while, but a few months later I received a phone call and a letter from the FSCS stating that my claim for compensation had been successful. Hallbrook obviously have a commission payment as they operate on a no-win, no-fee basis, which is fair enough. Had Hallbrook not contacted me I wouldnt have got anything back at all, so they have definitely earned their commission out of all this. Well done to Hallbook and in particular Ashley for your hard work in getting my money back.

December 5, 2024
Unprompted review
Rated 5 out of 5 stars

Would highly recommend Holbrook and Partners

Halbrook and in particular Ewan have been great. Professional, thoughtful and made the process easy. They had done all the homework on the relevant facts and collated information in advance to send to FSCS. I would use them again. It was a pleasure to work with them.

December 4, 2024
Unprompted review
Rated 5 out of 5 stars

Excellent outcome

Initially I was suspicious of this company when they contacted me, but they proved thenmselves competent and achieved an outcome that was far better than expected. Highly recommended.

November 1, 2024
Unprompted review
Rated 5 out of 5 stars

Successful claim

I trusted this firm to take my claim against a share misselling company and I was really pleased to receive a lump sum payment within a year of starting the process. They were very professional in their dealings with me explaining fully the legal documents. My grateful thanks has been given to Ashley and his team.

November 15, 2024
Unprompted review
Rated 5 out of 5 stars

A painless and hassle-free exercise

Hallbrook were extremely easy and efficient to deal with. They explained the procedure and charges at the start (so that there were no nasty surprises later on) - kept me informed throughout, were very patient and helpful with regard to formulating my claim, and finally achieved the desired result. Altogether they made what I had anticipated might be a long-drawn-out and difficult experience into a painless, hassle-free and rewarding exercise. Thank you, Ewan!

November 14, 2024
Unprompted review
Rated 5 out of 5 stars

Courteous and efficient

Firm and quietly extracting historical info and then effortlessly pursuing our claim ... to a successful conclusion was greatly appreciated

November 13, 2024
Unprompted review
Rated 5 out of 5 stars

Fantastic hassle-free service

I had absolutely no idea that I could make a claim until Hallbrook Partners contacted me.
They made the whole process easy and hassle-free, with an absolute minimum involvement needed on my part.
Very impressed with the service and the overall outcome.

September 28, 2024
Unprompted review
Rated 5 out of 5 stars

Hallbrook's thoroughness and efficiency…

Hallbrook's thoroughness and efficiency in pursuing this claim to a successful outcome is to be commended. They took a claim to the FSCS for what I had long abandoned as 'lost money' and, within a very short time-span, delivered a very satisfactory outcome.

October 31, 2024
Unprompted review
Rated 5 out of 5 stars

Professional

Very helpful all through the process, explained every think I asked of them. There really is not anything more to add. Just - Thanks to all at Hallbrook Partners that worked on my claims.

October 14, 2024
Unprompted review
Rated 5 out of 5 stars

When Hallbrook approached me with their…

When Hallbrook approached me with their offer of assistance with a possible compensation claim I had long ago decided that this case was a lost cause and had destroyed most of my papers, keeping only a few documents without much idea as to why. I was amazed at the determination and tenacity with which Hallbrook pursued the case using the limited information I could provide. Their representatives were always courteous and patient with me. Their professionalism has shone through in their success in the two cases they have handled for me. I have no hesitation in recommending Hallbrook to others.

September 25, 2024
Unprompted review

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