Bit difficult to navigate the site. Limited high end cards. Rather too many cards to personalise so was unable to purchase a niece birthday card.. What i did order was well packaged. Not over kill. N... See more
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See what reviewers are saying
I’m giving this 4 stars overall. Delivery was quick and the cards themselves were great quality. However, I ordered two cards and they arrived in separate packaging, and one of them was missing its... See more
I ordered the LEGO® Birthday Gift Wrap Pack Bundle, and I’m beyond impressed! The delivery was unbelievably fast, and the quality of the gift wrap, stickers, and cards is excellent. The design is so c... See more
Company replied
I know that Hallmark are a very reliable company that I've known from being a child, their greetings cards are well known with many occasion choices & very good value & quality... I ordered a pair of... See more
Company details
About Hallmark Cards UK
Written by the company
A family-owned business, our story began over 100 years ago when 18-year-old JC Hall arrived in Kansas City, Missouri and started our company, with nothing but two shoeboxes full of picture postcards and an unwavering entrepreneurial spirit.
His passion lives on today in everything we do and just like the young JC Hall we never forget that the reason we’re here is to help people connect, celebrate the special moments in their lives, share their feelings and to put our stamp on the world.
From greeting cards to gift bags and wrapping paper to cuddly toys and collectible ornaments we’ve got so many wonderful ways to help you celebrate life and connect with the people who matter to you. And so many ways to help you show support in life’s more difficult times too!
Plus, as a paper-based company, we know that we quite simply couldn’t do what we do without the resources provided by our amazing forests and, because we recognise our impact on the planet, as well as being committed to creating the very highest quality products we are also committed finding new ways of doing things and to leading our industry in environmental excellence.
Contact info
Dawson Lane, BD4 6HN, Bradford, United Kingdom
- customersupport@hallmark.co.uk
- hallmark.co.uk
4.5
Excellent
2K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Easy to order the cards
Easy to order the cards. Reasonable prices and fast delivery.
January 30, 2025
Reply from Hallmark Cards UK
Hi Frank,
It's wonderful to hear you found our website easy to use and you received your order quickly, thanks for sharing :)
Kind regards
The Hallmark Team
Pointless service
When you order cards you expect them to come quite quickly.
Only one of my 2 cards arrived today with no envelopes so now I have to buy an envelope and post it to the recipient anyway. What's the point of this service?
There's no way to get hold of customer service either.
Won't be using again.
February 4, 2025
Unprompted review
Reply from Hallmark Cards UK
Hello Richard,
We are sorry to hear of the issue you have faced with not receiving an envelope with your personalised cards. The reason for this is that you selected the option to send directly to the recipient which means a spare envelope is not included.
Our team have replied to your email in the hope of resolving your issue.
Kind regards, The Hallmark Team
Reply from Hallmark Cards UK
Hi Sharon,
We're so pleased to hear you were able to find the perfect cards from our online selection :)
Thank you for sharing your great Hallmark experience with us!
Kind regards
The Hallmark Team
Clear information regarding the card
Clear information regarding the card. Delivered in a timely manner in secure packing
January 23, 2025
Reply from Hallmark Cards UK
Hello David,
Thank you for taking the time to share such a lovely and positive review with us :)
Kind regards
The Hallmark Team
Reply from Hallmark Cards UK
Hello Patricia,
We are very pleased to hear you loved your order, thanks for sharing!
Kind regards
The Hallmark Team
Excellent service !
January 30, 2025
Reply from Hallmark Cards UK
Hello,
Thank you for taking the time to share such a lovely and positive review with us :)
Kind regards
The Hallmark Team
Reply from Hallmark Cards UK
Hello Pauline,
We are very pleased to hear you loved your order, thanks for sharing!
Kind regards
The Hallmark Team
Cards are made of great quality
Easy website to use, a great selection of cards to choose from. Fast delivery. Cards are made of great quality.
January 22, 2025
Reply from Hallmark Cards UK
Hi Nicola,
It's wonderful to hear you found our website easy to use and you received your order quickly. We are pleased you are also a big fan of our products!
Kind regards
The Hallmark Team
Amazing product
Amazing product. Gorgeous quality, price and value, customer service and spot on delivery. Hallmark always make my day!
January 29, 2025
Reply from Hallmark Cards UK
Hello Lucy,
We're delighted to hear that you are such a big fan of our products and you received a great service from our team, thanks for sharing your experience!
Kind regards
The Hallmark Team
Easy site to navigate & prompt delivery.
January 29, 2025
Reply from Hallmark Cards UK
Hello,
It's wonderful to hear you found our website easy to use and you received your order quickly, thanks for sharing :)
Kind regards
The Hallmark Team
!!!!!!!!!!
January 28, 2025
Reply from Hallmark Cards UK
Hello JJ,
Thank you for taking the time to share your positive review with us :)
Kind regards
The Hallmark Team
The card was suitable for my purchase.
January 20, 2025
Reply from Hallmark Cards UK
Hello Stephen,
Thank you for taking the time to share such a lovely and positive review with us :)
Kind regards
The Hallmark Team
Great quality cards
Great quality cards at a good price. A wide choice to choose from. Quick and efficient ordering and delivery. A+++
January 21, 2025
Reply from Hallmark Cards UK
Hi Willis,
We're so pleased to hear you were able to find the perfect cards from our online selection :)
Thank you for sharing your great Hallmark experience with us!
Kind regards
The Hallmark Team
Items still have not arrived
January 28, 2025
Reply from Hallmark Cards UK
Hello Jay,
We are sorry to hear that your order arrived later than expected. One of our team has contacted you regarding the delivery of your order.
Kind regards, The Hallmark Team
Simply and easy
January 27, 2025
Reply from Hallmark Cards UK
Hello,
Thank you for taking the time to share such a lovely and positive review with us :)
Kind regards
The Hallmark Team
Great product
January 27, 2025
Reply from Hallmark Cards UK
Hi Adrian,
We are very pleased to hear you loved your order, thanks for sharing!
Kind regards
The Hallmark Team
Harry Potter Christmas Tree Decorations
I ordered Harry Potter Christmas tree ornaments. All items purchased were good quality and even better they were in the sale. I cannot wait to display on my tree. This was a fast and efficient delivery.
January 27, 2025
Reply from Hallmark Cards UK
Hello Mary
We're delighted to hear that you are such a big fan of our products, thanks for sharing your experience!
Kind regards
The Hallmark Team
Poor attitude
No problem with the product itself or the speedy service. However, my parcel virtually came apart during transit and had to be placed in a polythene bag by Royal Mail to protect it.
It was clear from the photos I sent that there was insufficient tape on the box when I contacted Customer Services but they were adamant that it was Royal Mail at fault rather than them.
Fortunately the contents had not been damaged, other than slight scuffing on the polythene cover.
I am not impressed with the attitude!
January 20, 2025
Reply from Hallmark Cards UK
Hello Jean,
We are sorry to hear you are not happy with the experience of shopping with us. We always try to package our parcels as securely as possible, so we can only apologise if this was not the case on this occasion.
Once again we apologise for any inconvenience.
Kind regards, The Hallmark Team
Quality always pays.
Hallmark, expensive but you are guaranteed quality!!
Designs are unique to them!!
January 27, 2025
Reply from Hallmark Cards UK
Hello Noel,
We're delighted to hear that you are such a big fan of our products, thanks for sharing your experience!
Kind regards
The Hallmark Team
Reply from Hallmark Cards UK
Hello Karen,
We're delighted to hear that you are such a big fan of our products, thanks for sharing your experience!
Kind regards
The Hallmark Team
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