Really easy to order what I was looking for and great post order communication. Ordered a small copper splashback and it arrived exactly when they said it would. It’s lovely and I’m delighted with it.... See more
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Review summary
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Reviews shaping this summary
Great experience with ordering a smaller piece of copper for a sink back splash. The team are helpful and double check all details. The website has accurate pictures and colours. Delivery was great, i... See more
Company replied
Our antique brass range backsplash and decorative hood strap were exactly what we expected. The items came when promised and expertly packaged for safe shipment. The staff that I spoke with were timel... See more
Company replied
Halman Thompson were brilliant at responding to my many emails! Anna was efficient and helpful regarding my bespoke order. Every step of the process was communicated thoroughly and quickly- delivery w... See more
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4.8
Excellent
152 reviews
Replied to 100% of negative reviews
Typically replies within 24 hours
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Amazingly quick to respond and answer…
Amazingly quick to respond and answer queries and accept order
April 21, 2026
Reply from Halman Thompson
Dear Andrew,
Thank you so much for taking the time to leave us such an amazing review! We really appreciate your support and look forward to crafting your order.
Regards,
Halman Thompson Team
I’ve been very impressed by the…
I’ve been very impressed by the interactions I’ve had with Halman Thompson. They sent out samples promptly, and have subsequently worked hard to understand my requirements and process my order. They have also provided useful guidance on fixing and maintenance.
April 16, 2026
Reply from Halman Thompson
Dear Howard,
Thank you for your 5-star review! We’re glad you were pleased with the samples, support, and guidance provided.
We appreciate your feedback and look forward to producing and delivering your order.
Regards,
Halman Thompson Team
Perfect product for our requirements
Perfect product for our requirements. Arrived very securely wrapped.
April 13, 2026
Reply from Halman Thompson
Dear Naomi,
Thank you for your wonderful feedback! We’re delighted to hear the product met your requirements and that it arrived safely and securely packaged. Your support means a lot to us, and we hope to work with you again soon!
Regards,
Halman Thompson Team
Northumberland copper sample top quality …
I ordered a sample copper for a kitchen workshop. The product received was top quality and received in good time. Communication with the company was good. I am in the process of planning my kitchen and will then be in touch for a quote.
March 24, 2026
Reply from Halman Thompson
Dear Gillian,
Thank you very much for your kind words and the 5-star review. We are delighted to hear that you are satisfied with the quality of the copper sample and our service.
We look forward to assisting you further with your kitchen planning and providing a quote when you're ready. Please don’t hesitate to reach out if you need any additional information or support.
Regards,
Halman Thompson Team
My piece is as ordered and was sent…
My piece is as ordered and was sent earlier than the estimated time frame. It arrived well wrapped and in good condition.
March 25, 2026
Reply from Halman Thompson
Dear Karl,
Thank you very much for your kind words and for taking the time to leave a 5-star review.
Your satisfaction is our top priority, and your positive feedback motivates us to continue providing excellent service. If you need any further assistance or have additional feedback, please do not hesitate to reach out.
Regards,
Halman Thompson Team
Splendid experience
I have to say, the customer service I received from this company was exceptional. They went above and beyond to meet my requirements. And I have to say, my splashback is wonderful. Well crafted and looks great
February 6, 2026
Unprompted review
Reply from Halman Thompson
Dear Sarah,
Thank you very much for your kind words and the 5-star review. We are delighted to hear that you had an exceptional experience with our customer service and that you are pleased with your splashback. Your satisfaction is our top priority, and it’s wonderful to know that we met your expectations.
Regards,
Halman Thompson Team
Copper splash back
Great experience with ordering a smaller piece of copper for a sink back splash. The team are helpful and double check all details. The website has accurate pictures and colours. Delivery was great, item well packed. It was exactly as expected. Would use again. Good firm.
February 20, 2026
Unprompted review
Reply from Halman Thompson
Dear Sue,
Thank you very much for your wonderful 5-star review. We are delighted to hear that you had a great experience with our service and products!
We look forward to working with you again in the future.
Regards,
Halman Thompson Team
Helpful, efficient service and beautiful products…
Informative and usefully illustrated website showing details of products plus installation shots in different contexts and lighting conditions.
Good chatbot that answered my questions clearly and promptly.
Ordered samples arrived very quickly as did the final product. Customer service by phone or email always courteous and very helpful.
HT’s products and service definitely recommended.
February 18, 2026
Reply from Halman Thompson
Dear Neil,
Thank you very much for taking the time to share your positive experience with our products and services, we were delighted to help with your project!
We look forward to the opportunity to work together again in the future.
Regards,
Halman Thompson Team
The Company were a joy to work with
The Company were a joy to work with. Anna and her colleagues were so responsive and kept us fully up to date on progress throughout. You also got a sense of the pride they have in what they do and showed genuine delight in seeing their piece fully installed in our kitchen. A quality product and quality service.
December 4, 2025
Unprompted review
Reply from Halman Thompson
Dear Hugh,
Thank you very much for your wonderful 5-star review. We truly appreciate your kind words and are delighted to hear that you had a positive experience with our team.
Should you need any further assistance or have any future projects, please do not hesitate to contact us.
Regards,
Halman Thompson Team
Great experience
From the start, Halman Thompson were very helpful and kept me informed of progress. The item arrived very well packed and in pristine condition. I was also sent information on fixing the splash-back to the wall and how to take care of the item.
February 18, 2026
Reply from Halman Thompson
Dear Vivienne,
Thank you very much for your kind words and for taking the time to leave a 5-star review. We are delighted to hear that you were satisfied with our service and that the item arrived in perfect condition. Your feedback is greatly appreciated and motivates us to continue providing excellent support.
Should you need any further assistance, please do not hesitate to contact us.
Regards,
Halman Thompson Team
Very helpful lady named Anna did…
Very helpful lady named Anna did everything on time and with a smile
January 15, 2026
Reply from Halman Thompson
Dear Steve,
Thank you very much for your wonderful 5-star review. Your kind words and positive feedback truly mean a lot to us. We are delighted to hear that you found our service helpful and your experience was pleasant.
Your satisfaction is our top priority, and it’s always rewarding to know our efforts are appreciated.
Regards,
Halman Thompson Team
Excellent Service
Excellent Service. High Quality product that looks superb.
Thankyou
January 29, 2026
Reply from Halman Thompson
Dear Mark,
Thank you very much for your kind words and the 5-star review. We are delighted to hear that you are satisfied with our service and product quality. Your feedback motivates us to continue providing excellent service.
Please do not hesitate to reach out if you need any further assistance or have additional feedback.
Great products and great service
Great products and great service, second Splashback I’ve had from them, brilliant.
January 22, 2026
Reply from Halman Thompson
Dear Chris,
Thank you very much for your wonderful review and for choosing us again. We truly appreciate your kind words and are delighted to hear that you are satisfied with our products and service. Your support means a lot to us, and we look forward to working with you in the future.
Regards,
Halman Thompson Team
Very happy with the copper splashback…
Very happy with the copper splashback we purchased. Made to measure and really is a welcome addition to our kitchen. A lovely accent which catches people's eye. Lovely people to work with and very helpful 10/10
January 24, 2026
Unprompted review
Reply from Halman Thompson
Dear Charlotte,
Thank you very much for your wonderful 5-star review. We are delighted to hear that you are very happy with the copper splashback and that it has become a striking addition to your kitchen. Your kind words about our service and craftsmanship mean a lot to us.
We truly appreciate your support and look forward to assisting you with any future projects.
Best regards,
Halman Thompson Team
Halman Thompson splash back is fab
Halman Thompson were brilliant at responding to my many emails! Anna was efficient and helpful regarding my bespoke order. Every step of the process was communicated thoroughly and quickly- delivery was good too. The splashback looks fab.
December 19, 2025
Unprompted review
Reply from Halman Thompson
Dear Jaqui,
Thank you very much for your wonderful 5-star review. We are delighted to hear that you had a positive experience! It’s fantastic to know that the communication was thorough and that you are pleased with the delivery and the splashback.
Your kind words truly motivate our team to continue providing excellent service. If there is anything more we can do for you in the future, please do not hesitate to reach out.
Best regards,
Halman Thompson Team
Excellent Quality and Faultless Customer Service
It was a pleasure doing business with Halman Thompson and I was so pleased I stumbled upon their website when looking for my splashback. Their website was easy to use, showed their products well and gave excellent advice so I was confident in what I was ordering. In addition to the great website, I spoke to and emailed the helpline for some clarification and extra advice and everyone who I had contact with were knowledgeable, helpful and very patient with all my questions. I absolutely love my splashback it is everything and more than I could have wished for and get so many compliments from people. I have no hesitation in telling them where I got it from and recommend Halman Thompson 100%!
October 27, 2025
Unprompted review
Reply from Halman Thompson
Dear Customer,
Thank you very much for taking the time to leave such an outstanding 5-star review. We are delighted to hear about your positive experience with Halman Thompson and are thrilled that you love your splashback.
Your kind words about our website, customer service, and product quality truly mean a lot to us. It’s always our goal to provide helpful advice and excellent support, and we’re glad to know we met your expectations.
We sincerely appreciate your recommendation and look forward to serving you again in the future.
Regards,
Halman Thompson Team
Wonderful Experience
Anna made sure all my questions were answered and created a wonderful first impression of working with your company.
December 5, 2025
Reply from Halman Thompson
Dear Andrew,
Thank you for taking the time to share your wonderful 5‑star review. We appreciate the time you took to share your kind words, and we are grateful for the opportunity to have made a great first impression.
If there is anything else we can do to support you at this time, please do not hesitate to reach out. We appreciate your business and look forward to a successful collaboration.
Regards,
Halman Thompson Team
The team went far and beyond after a…
The team went far and beyond after a few mishaps, with the fabrication. Excellent communication throughout.
Superb work! Thanks Josh and all involved in bringing the project to life.
July 4, 2025
Reply from Halman Thompson
Dear John,
Thank you so much for your truly wonderful feedback regarding your recent order with us. We are incredibly pleased to hear that you are satisfied with the final outcome and that the team successfully brought your vision to life.
We look forward to future opportunities to work with you.
Regards,
Halman Thompson Team
Communication has been great and I felt…
Communication has been great and I felt Halman Thompson genuinely wanted to offer a great service. I ordered a burnished copper splash back. I haven't received the item yet but so far so good.
November 6, 2025
Reply from Halman Thompson
Afternoon Antoinette,
Thank you so much for your kind words. We’re delighted to hear that you’ve been happy with the communication so far and that you feel confident in the service we provide — that means a great deal to us here at Halman Thompson.
We are looking forward to delivering your order! If you have any questions in the meantime or need any further assistance , please don’t hesitate to get in touch.
Thank you again for choosing us — we truly appreciate your trust.
excellent
excellent - absolutely beautiful product. worth the wait, excellent communication throughout.
October 10, 2025
Unprompted review
Reply from Halman Thompson
Dear Customer,
Thank you so much for taking the time to leave us such a fantastic 5-star review! We are absolutely delighted to hear that you fare happy with your creation!
Your satisfaction is our top priority, and we are so pleased that you are happy with your purchase.
Thank you again for your business and for sharing your experience!
Regards,
Halman Thompson Team
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