I absolutely love my Halo Hair Extensions! They’re so easy to use and completely damage-free, which is really important to me as I deal with hair loss. They blend beautifully with my natural hair and... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I recently ordered a 24” inch ponytail in shade Hawaii Blonde. There is a free colour matching service available if you are unsure on your perfect match. Deliver was super fast and I loved the asth... See more
Company replied
Lovely hair extensions! Their customer service is absolutely amazing. Rachel was there to support straight away as my hair trial stylist cut the halo wire so short so I was panicking as I needed my ha... See more
Company replied
I absolutely adore my halo!! The quality is great and after multiple wears it is lasting perfectly. It’s really helped me with confidence after losing a lot of my hair, and it’s so easy to put on! Del... See more
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Company details
Written by the company
Halo Hair Extensions is a leading UK retailer and wholesaler of 100% Indian Human Remy Hair Extensions. The revolutionary 'Halo' hair extension piece in varied lengths and thickness so there is Halo that is suitable for everyone. These are: The Halo, Deluxe Halo & Premium Halo All Halos come with a 'lifetime guarantee' on the wire, elastic and stitching too! We hold the largest stock of shades in the hair extension market with over 50 shades to choose from. Throughout our hair extension range we offer 100% Human Remy Hair - meaning that every single hair strand is cuticle correct providing a smooth soft finish that does not tangle or knot. FREE DELIVERY with Buy Now Pay Later options. We offer other various hair extension methods including: Clip Ins, Tapes, Wefts, Ponytails, Plaits, Nail Tips, Stick Tips, Micro Loops, Nano Rings and Head Bands. We also have an Online Colour Matching Service - simply get in touch via email or social media for one of our customer advisors to help advise you on the best shade for you. UK SHIPPING ONLY www.halohairextensions.com Follow us @halohairextensions *Please Note: some of these reviews are about other companies that are trading using our trademark "Halo"
Contact info
West Yorkshire, United Kingdom
- 01924 896336
- info@halohairextensions.com
- halohairextensions.com
4.0
Great
284 reviews
Replied to 80% of negative reviews
Typically takes over 1 month to reply
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The hair is just so beautiful 😍 I have…
The hair is just so beautiful 😍 I have straightened it, curled it and waved it and it never failed!! They have colour matched my hair and I've never been happier. I have only once had extentions and honestly HaloExtensions is the EASIEST ones I've put on xx
October 7, 2024
Unprompted review
Reply from Halo Hair Extensions
Hello Luana
Thank you for taking time out of your day to write your excellent review in regards to the Halo. We are thrilled to hear that you are happy with everything our brand provides in regards to the quality and the colour matching service.
Kind Regards,
Halo Hair Extensions.
Amazing hair extensions!!!
I use a variety of this brands hair extensions, including the 24" Halo which I am obsessed with. And the 24" clip ins. I love the VIP 18" , they are thicker on the ends and amazing quality.
I love to layer the extensions using a mixture.
Highly recommend thus brand. Love!
October 25, 2024
Unprompted review
Reply from Halo Hair Extensions
Hello Alice,
Thank you for your excellent 5 star review. We are so happy that you love our brand for our different products and the quality you received.
Kind Regards,
Halo Hair Extensions.
I have the 24 inch deluxe halo hair…
I have the 24 inch deluxe halo hair extension which my hairdresser custom cut for me. I cannot believe how easy they are to install or how well they blend into my hair. I have had SO MANY compliments wearing these about my hair and people literally think it’s my own natural hair. I washed them yesterday after wearing them on holiday none stop for two weeks and then to a wedding when I was home. They washed and dried so well, minimum shedding and the look brand new again. I’m wearing them to a big event tomorrow and they literally make the outfit! 10/10 recommend !
September 16, 2024
Unprompted review
Reply from Halo Hair Extensions
Hello Victoria,
Thank you for taking time out of your day to write your excellent review in regards to the Halo. We are thrilled to hear that you are happy with everything since you received your Halo hair extensions. We would love to see photos if you could tag us - that would be amazing!
Kind Regards,
Halo Hair Extensions.
Delivery was super fast and the hair is…
Delivery was super fast and the hair is absolutely gorgeous! They got my PERFECT match and I couldn’t be any happier!
August 8, 2024
Unprompted review
Reply from Halo Hair Extensions
Hello Becky,
Thank you for taking time out of your day to write your excellent review in regards to your order of Halo Hair Extensions. We are thrilled to hear that you are happy with everything our brand provides in regards to the quality and the colour matching service.
Kind Regards,
Halo Hair Extensions.
The best!!
I have the clip ins and also the ponytail and the quality is amazing!!
Super customer service who colour matched the hair and super quick delivery
October 25, 2024
Unprompted review
Reply from Halo Hair Extensions
Good Morning Hayley,
Thank you for taking the time to leave us this excellent review regarding your experience with ourselves at Halo Hair Extensions. We are very happy that you were pleased with the delivery timeframe and the different hair extension methods you have.
Kind Regards,
Halo Hair Extensions
Absolutely amazed with the quality the…
Absolutely amazed with the quality the colour first time I have used halo and have no regrets at all from ordering to delivery within 24 hours and then the tape hair and the plum colour was truly amazing lovely hair
October 24, 2024
Unprompted review
Reply from Halo Hair Extensions
Good Afternoon Simran,
Thank you for taking the time to leave your excellent review. We are so pleased to hear that you are happy with everything our brand provides in regards to quality, colour matching and the delivery service. We would love to see photos if you would like to tag us or email them in.
Kind Regards,
Halo Hair Extensions.
Don’t waste your money
I spent a good amount of money buying hair from here and was absolutely disappointed! The amount of shedding that came off of these extensions was ridiculous even after emailing them and then telling me it was normal being a hairdresser myself i knew it wasn’t! Also the amount of times these extensions would matt in a couple of seconds was horrible i was constantly having to try and dematt my hair even if i was at work dealing with clients my self it didn’t look nice at all!
October 3, 2023
Unprompted review
Reply from Halo Hair Extensions
Good Afternoon Katy
I'm very sorry to read this negative review in relation to our Hair Extensions. We only deal with 100% Indian Human Remy Hair. We would love to try and help further but we don't seem to have has any emails from your previously about your issue.
Kind Regards,
Halo Hair Extensions
Terrible quality hair
Terrible quality hair, wrote a complaint and no one bothered to respond, had extensions fitted within 2days major shedding after 4 weeks the hair was half the weight and frayed terrible customer service and awful hair waste of £280!!!!!!
September 1, 2024
Unprompted review
Reply from Halo Hair Extensions
Good Afternoon Kim
I'm very sorry to read this negative review in relation to our Hair Extensions. We only deal with 100% Indian Human Remy Hair so really conffused as to why this has happened to you. We would love to try and help further but we have not received any emails from your name as displayed on here.
Kind Regards,
Halo Hair Extensions
Bought some Halo extensions a few years…
Bought some Halo extensions a few years ago now and never was able to wear them. Could not figure out how it worked and when a stylist helped with application it would not stay in at all. Because they continued to slip out I had to shove it back in the box. Absolute waste of money! Now I am £140 down and donated them to my colleges beauty department as I had no use for them and just wanted to throw it away. Save your money.
September 18, 2024
Unprompted review
Reply from Halo Hair Extensions
Good Afternoon Eva,
Thank you for your review. We are terribly sorry that you could not make the Halo work for you. If you emailed in we would have helped in regards to getting the Halo to work for you with instructions, tips and tricks.
If you would like to email us please feel free.
Kind Regards,
Halo Hair Extensions
I am working with a hair specialist who…
I am working with a hair specialist who is ordering the halo extensions. She will style, trim, educate me, and help me with these. It does cost more for her services, but she will give me the best look possible. In the future, if I am confident, I could order directly. I go to a salon for my hair, so I decided to go the salon route for my extensions. Barb in Cleveland
August 19, 2024
Unprompted review
Reply from Halo Hair Extensions
Hello Barbara,
Thank you for leaving us your 5 star review. What an amazing read. Thank you so much.
Kind Regards,
Halo Hair Extensions
Terrible quality
Terrible quality. After only 2 days of wearing them, they felt like I'd had them for 2 months. Not only because they already tangle and feel dry, but they have way more clips for thin pieces. I regret trying this company as they weren't cheap!! Never again.
July 18, 2024
Unprompted review
Reply from Halo Hair Extensions
Hello Lorna
We are very sorry to hear your disappointed with your purchase.
Our Halo Customer Service team would love to hear from you to resolve this quickly and efficently for you.
If you can please contact our UK Customer Service by email :
info@halohairextensions.com - Please quote the name on the order, order ID and your delivery address on the subject line of the email.
Our team look forward to hearing from you and rectifying this query.
Kind Regards,
Halo Hair Extensions
Excellent company
Excellent company. The customer service from start to finish was amazing. All my queries via email ( and there were quite a few) were answered very promptly. The colour match team were very helpful and gave honest advice. I ordered the Iced Mocha halo which arrived next day, beautifully packaged and fabulous quality hair. As the shade was slightly too light compared to my natural hair (which incidently is the advice I was given by the colour match team ) I have very reluctantly had to return it. The best online customer service I have received in a very long time and a very good quality product. Highly recommend this company.
July 11, 2024
Unprompted review
Reply from Halo Hair Extensions
Good Afternoon Julie,
THANK YOU SO MUCH for taking the time out to leave this amazing 5 star review - we have loved reading this! We are very happy to hear your were pleased with the customer service response you received and the compliments in regards to the delivery and packaging.
Kind Regards,
Halo Hair Extensions
DO NOT WASTE YOUR MONEY
These are the worst hair extensions I have ever bought. Once you have washed them they tangle and knot so bad. Clearly is not “human hair” only goes back to being like hair once a lot of heat has been put on it. Worst hair ever, don’t waste your time or money. I bought these 6 months ago and after 2 months of wearing them they was straight in the bin.
February 3, 2024
Unprompted review
Reply from Halo Hair Extensions
Hello Lia,
We are very sorry to hear your disappointed with your purchase.
Our Halo Customer Service team would love to hear from you to resolve this quickly and efficently for you.
If you can please contact our UK Customer Service by email :
info@halohairextensions.com - Please quote the name on the order, order ID and your delivery address on the subject line of the email.
Our team look forward to hearing from you and rectifying this query.
Kind Regards,
Halo Hair Extensions
I had great help with matching my…
I had great help with matching my natural hair to the extensions, they match perfectly. I also had the best help matching the thickness to my hair. I only had to send a picture of my hair. Also, very quick service & delivery. This was quick responsive, successful help. Very happy with my new halo hair extensions. The best I’ve ever come across. Thank you for really listening, being kind & polite.
May 31, 2024
Unprompted review
Reply from Halo Hair Extensions
Good Afternoon Clarissa,
THANK YOU SO MUCH for taking the time out to leave this amazing 5 star review - we have loved reading this! We are very happy to hear your were pleased with the customer service you received in regards to the online colour matching service.
Kind Regards,
Halo Hair Extensions
the worst clip in hair extensions I…
the worst clip in hair extensions I have ever ever ever had !!! The hair is ridiculously thin, you are able to see how thick they are unless you take them off the gold bamd ( they then don't except returns ) the hair doesn't even cover one side of your head. So so poor, honestly gutted. Do not buy!
May 9, 2024
Unprompted review
Reply from Halo Hair Extensions
Hello Emily
We are very sorry to hear your disappointed with your purchase. If you ordered either the Full, Deluxe or Premium Clip Ins - they are single drawn hair - if you required Double Drawn Hair you would need to have ordered the VIP range.
Our Halo Customer Service team would love to hear from you to resolve this quickly and efficently for you.
If you can please contact our UK Customer Service by email :
info@halohairextensions.com - Please quote the name on the order, order ID and your delivery address on the subject line of the email.
Our team look forward to hearing from you and rectifying this query.
Kind Regards,
Halo Hair Extensions
Worst extensions I have ever had
Worst extensions I have ever had - and I’ve had extensions for over 15 years ! Regardless of following all the right care advise - they knot , snap and tangle . No response to my Facebook messages , emails or voicemails either . Terrible product and awful customer service
April 5, 2024
Unprompted review
Reply from Halo Hair Extensions
Hello Anna,
We are very sorry to hear your disappointed with your purchase & customer service - we do respond to all emails but unfortunately social media messages can get accidentally missed.
Thank you for sending through our requested information. Based on the details you have shared - the only order you have placed with us directly has actually been refunded - this was resolved and refunded promptly on the 8th April. 2 days after leaving this review.
Kind Regards,
Halo Hair Extensions
Perfection & gives me confidence!
I have used halo 4 times now and every single time has been perfect. The shade match is always spot on. The quality is unreal, I have washed, dyed and styled these multiple times and they’re still like new. Love them!! X
March 16, 2024
Unprompted review
Reply from Halo Hair Extensions
Good Afternoon Fiona,
Thank you so much for leaving this 5 star review. We love that you love the quality of our hair extensions.
Kind Regards,
Halo Hair Extensions
I had really high hopes for this hair…
I had really high hopes for this hair as I have such a difficult colour to match, I used their colour match service in which worked really well. I had clip ins at first in the shade copper. I then took the plunge and got extensions - 20” copper tape ins. I have had these in for around 1 month, and I am so so disappointed with the quality of them. They are by far the worst extensions I’ve had. And I have a lot of knowledge on extensions. I don’t know how you can claim these are top quality “REMY” hair extensions when I have done everything by the book, used all the right products and they just completely frizz and knot up.
I have also tried to contact the company on social media and via email and have been ignored. Very convenient!!!
March 8, 2024
Unprompted review
Reply from Halo Hair Extensions
Hello Rosie,
We are very sorry to hear your disappointed with your purchase & customer service - we do respond to all emails but unfortunately social media messages can get accidentally missed.
Our Halo Customer Service team would love to hear from you to resolve this quickly and efficently for you.
If you can please contact our UK Customer Service by email :
info@halohairextensions.com - Please quote the name on the order, order ID and your delivery address on the subject line of the email.
Our team look forward to hearing from you and rectifying this query.
Kind Regards,
Halo Hair Extensions
The most beautiful quality product for…
The most beautiful quality product for a fantastic price! Not to mention their colour matching skills were 10/10 😍 I got the 20” Ponytail Light Chestnut #10 Hair Extension and it’s my new favourite way to wear my hair ❤️
March 5, 2024
Unprompted review
Reply from Halo Hair Extensions
Hello Daisy,
Thank you for your excellent review. We are very happy that you are happy with everything our brand provides in regards to quality, price, colour matching and the delivery service.
Look forward to welcoming you back for future orders :)
Kind Regards,
Halo Hair Extensions.
Couldn’t recommend enough!
The hair is fantastic quality, shade match was so easy to do and it was spot on. Delivery was super speedy. Overall, couldn’t recommend this company enough. I’ve wore the extensions a lot and they’re still in perfect condition.
March 5, 2024
Unprompted review
Reply from Halo Hair Extensions
Hello Amy,
Thank you for your excellent review. We are very happy that you are happy with everything our brand provides in regards to quality, colour matching and the delivery service.
Kind Regards,
Halo Hair Extensions.
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