Halo Hair Extensions Reviews 284

TrustScore 4 out of 5

4.0

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Review summary

Created with AI, based on recent reviews

Evaluating 27 reviews, reviewers had a great experience with this company. Customers frequently praise the excellent quality of the products, noting how well they blend with natural hair, provide volume, and maintain their appearance even after multiple uses and styling. The customer service is consistently highlighted as amazing, with many appreciating the helpfulness, quick responses, and efficient resolution of issues. Reviewers also commend the fast delivery service and the appealing, secure packaging. However, some customers experienced issues with product usability, finding certain items too heavy or causing discomfort. There were also instances of dissatisfaction regarding product quality, with some reviewers describing the hair as porous, brittle, or shedding. A few people also mentioned receiving products in a different color than expected or experiencing problems with tape extensions after washing.

What people talk about most

Product

Clients share ambiguous opinions on product. Many reviewers praise the fantastic quality, noting that the... See more

Quality

Users describe positive interactions with quality, highlighting that the hair extensions are often a true... See more

Customer service

Consumers find customer service to be positive. Many reviewers highlight the helpfulness and quick responses... See more

Delivery service

Reviewers highlight positive aspects of delivery service. Many customers praise the rapid and super-fast... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I absolutely love my Halo Hair Extensions! They’re so easy to use and completely damage-free, which is really important to me as I deal with hair loss. They blend beautifully with my natural hair and... See more

Company replied

Rated 5 out of 5 stars

I recently ordered a 24” inch ponytail in shade Hawaii Blonde. There is a free colour matching service available if you are unsure on your perfect match. Deliver was super fast and I loved the asth... See more

Company replied

Rated 5 out of 5 stars

Lovely hair extensions! Their customer service is absolutely amazing. Rachel was there to support straight away as my hair trial stylist cut the halo wire so short so I was panicking as I needed my ha... See more

Company replied

Rated 5 out of 5 stars

I absolutely adore my halo!! The quality is great and after multiple wears it is lasting perfectly. It’s really helped me with confidence after losing a lot of my hair, and it’s so easy to put on! Del... See more

Company replied


Company details

  1. Hair Extensions Supplier
  2. Hair Product Store
  3. Wig Shop

Written by the company

Halo Hair Extensions is a leading UK retailer and wholesaler of 100% Indian Human Remy Hair Extensions. The revolutionary 'Halo' hair extension piece in varied lengths and thickness so there is Halo that is suitable for everyone. These are: The Halo, Deluxe Halo & Premium Halo All Halos come with a 'lifetime guarantee' on the wire, elastic and stitching too! We hold the largest stock of shades in the hair extension market with over 50 shades to choose from. Throughout our hair extension range we offer 100% Human Remy Hair - meaning that every single hair strand is cuticle correct providing a smooth soft finish that does not tangle or knot. FREE DELIVERY with Buy Now Pay Later options. We offer other various hair extension methods including: Clip Ins, Tapes, Wefts, Ponytails, Plaits, Nail Tips, Stick Tips, Micro Loops, Nano Rings and Head Bands. We also have an Online Colour Matching Service - simply get in touch via email or social media for one of our customer advisors to help advise you on the best shade for you. UK SHIPPING ONLY www.halohairextensions.com Follow us @halohairextensions *Please Note: some of these reviews are about other companies that are trading using our trademark "Halo"


Contact info

4.0

Great

TrustScore 4 out of 5

284 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 80% of negative reviews

Typically takes over 1 month to reply

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Rated 5 out of 5 stars

So good for my self confidence!

There was so much to like - speedy despatch & delivery, an easy to use site with lots of options & a product that really did what I hoped it would. It was a bit of a leap of faith to spend over £100 on a hairpiece, but I have no regrets. I have thin hair on the ends and opted for a halo to match my roots (I’m growing my colour out.) I don’t often write reviews good or bad, but honestly, I was so very happy with my halo that I had to say something. Everyone who has seen it has been really impressed - they had no idea I was wearing it until I took it out; it really is a huge boost to my confidence as my thin hair was really getting me down.

November 15, 2022
Unprompted review
Halo Hair Extensions logo

Reply from Halo Hair Extensions

Hello Tree,

Thank you so much for taking the time to write to us by email and leaving an excellent 5 star review.

We are thrilled to hear how the Halo has really helped you and your confidence and it looks so real and natural to everyone.

We love to hear reviews like yours and how its a game changer for peoples self esteem.

It's also great to hear you are delighted with the speedy despatch and delivery.

Kind Regards,

The Halo Team.

Rated 5 out of 5 stars

5* products and customer service

I have brought a few products from the store now, including the 30” halo, the 18” clip in extensions and the 20” real hair ponytail, and I can honestly say I love every product, I love how easy and quick they are to apply/put in and how easy they are to style! If you’re thinking about purchasing anything from the store, then do as you won’t be disappointed, I highly recommend purchasing from this company not only do they have fast delivery. Customer service is amazing! 5* service

November 15, 2022
Unprompted review
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Reply from Halo Hair Extensions

Thank you so much Amba for your excellent 5 start review! We are so pleased that you are happy with the products and services you receive in which you keep coming back to us as a regular customer. So happy to hear you would recommend us.

Kind Regards,

The Halo Team

Rated 5 out of 5 stars

Impressive service from Halo London

Impressive service from Halo London. I received my original order and it wasn't quite right for me so I emailed Halo London and they literally got back to me within the hour and said they would send me a new one out in the post free of charge and even gave me the option of an upgrade to a thicker extension.

The quality of the hair is fantastic and the colour match just perfect.

With thanks to Rachel for assisting me throughout my returns process ☺️

October 26, 2022
Unprompted review
Halo Hair Extensions logo

Reply from Halo Hair Extensions

Good Afternoon Daisy,
Thank you so much for the lovely review. Its great to hear you have had a great experience with us and that you are impressed with the quality of our hair and the colour matching service.
We are so please that Rachel was able to make your customer journey so smooth and helpful.

Kind Regards

The Halo Team.

Rated 5 out of 5 stars

Beautiful quality hair

Beautiful quality hair, packaging secure and trendy. I received this quite fast and the extensions melted into my natural hair very nicely. Considering I have naturally Afro 4C texture hair, when straightened the clip ins fit in seamlessly!

October 20, 2022
Unprompted review
Halo Hair Extensions logo

Reply from Halo Hair Extensions

Good Morning Louise,
Thank you so much for leaving this excellent review. So glad to hear that the hair extensions your received blended into your natural hair so well.

Thanks again,

The Halo Team.

Rated 5 out of 5 stars

Obsessed

Obsessed! I got a 24 inch ponytail in the shade boho brown and honestly it is the highest quality clip in I have owned. The ponytail although thick it is not too heavy, and the hair is such good quality that people have assumed it is my own hair. Also the combination of the clip and Velcro side piece means the ponytail does not slip throughout the day.

October 24, 2022
Unprompted review
Halo Hair Extensions logo

Reply from Halo Hair Extensions

Good Morning Chloe,
Thank you so much for taking the time out of your day to leave us this excellent 5 star review. We are thrilled to here you love your 24" Ponytail.

Kind Regards,

The Halo Team

Rated 5 out of 5 stars

My favourite hair extensions ever

My favourite hair extensions ever! I’ve been wearing Halo Hair Extensions clip ins & ponytails since February and I just love them so much. They’ve always arrived super quick and customer service is really helpful! 10/10 recommend

October 18, 2022
Unprompted review
Halo Hair Extensions logo

Reply from Halo Hair Extensions

Hi Sophie,

Thank you so much for taking the time to leave us this excellent 5 star review. We are delighted that you love our hair extensions and we will certainly pass on the positive feedback to our customer service team. Thank you for the recommendation too! It is very much appreciated.

Look forward to your custom again very soon! :)

Kind Regards,

The Halo Team

Rated 1 out of 5 stars

If I could give them zero I would

If I could give them zero I would. Purchased 5 pack remy hair extensions and were fitted couple weeks after receiving. From first washing high has only been done by a hairdresser poor quality, dangled and unmanageable. I had them inspected by two independent hairdressers to be told cuticles of hair were running different ways causing matting, frizz and dryness. (Remy hair has cuticles running same way) Two hair extensions specialists were disgusted by quality. Emailed halo with photos and because I didn’t get them put in straight away only offered 50% refund. Really unhelpful and stated they would only expect their extensions to last max 3 months. Had all receipts to verify fitting was only 6 weeks and numerous photos of them wet and dry. Customer service shocking. Avoid at all costs I paid £300 for hair that is having to be taken out after 6 weeks. Trading standards now becoming involved.

October 14, 2022
Unprompted review
Halo Hair Extensions logo

Reply from Halo Hair Extensions

Hi Liza,

Thank you for your review. We are sorry that you are not happy with your purchase you made in July. We do take all feedback into consideration. We did see all photos, some are worse than others and the 'wet' photos did not show the hair in the best way but that is because they were wet. We did offer you to send the hair back for us do do a full review but you declined.

We do apologise that this is not the outcome you had hoped for but we have tried our best from a companies point of view.

Regards,

The Halo Team.

Rated 5 out of 5 stars

Absolutely love halo hair extensions…

Absolutely love halo hair extensions amazing quality for the money! The team are super helpful and responsive too! Wouldn’t recommend anyone else! X

October 14, 2022
Unprompted review
Halo Hair Extensions logo

Reply from Halo Hair Extensions

Good Afternoon Izzy,

Thank you for taking the time to leave this excellent review. All of your comments will be passed on to the customer service team.

We are thrilled to hear that you love the quality of our hair extensions.

Kind Regards,

The Halo Team.

Rated 5 out of 5 stars

Fast delivery and amazing quality

Fast delivery and amazing quality! Can’t recommend enough!

October 14, 2022
Unprompted review
Halo Hair Extensions logo

Reply from Halo Hair Extensions

Amazing! Thank you for leaving us this excellent 5 star review. Thrilled to hear that you have been impressed in regards to the delivery service and quality of the hair.

Your review means so much!

Kind Regards

The Halo Team

Rated 5 out of 5 stars

Perfect Mermaid hair 😍

I got the 24 inch deluxe clip in hair extensions and they were absolutely amazing! I got them in bleach blonde so I could dye them neon green like the rest of my hair and the dye took really well to the extensions!
They arrived super quickly and the packaging was super cute!
I get so many compliments when I wear them and genuinely feel like I have perfect mermaid hair!
Super pleased! Will purchase for halo again in the future!

October 13, 2022
Unprompted review
Halo Hair Extensions logo

Reply from Halo Hair Extensions

Hi Clarissa,

Thank you so much for taking the time out of your day to leave us this excellent 5 star review. We are so happy to hear that the extensions lived up to your expectations of colouring them neon green. We have seen the photos on Instagram and it looks insane. As they are 100% Indian Human Remy hair they can be coloured to anyone's personal hair colour. Great to hear they arrived super quick too - always a bonus! :)

Kind Regards,

The Halo Team

Rated 5 out of 5 stars

Iv recently got some Halo Hair…

Iv recently got some Halo Hair extensions and they are amazing, the quality of the hair and even the packaging! 100% recommend

August 11, 2022
Unprompted review
Halo Hair Extensions logo

Reply from Halo Hair Extensions

Hi Tayla,

Thank you so much for taking the time to leave us this excellent review. We really do appreciate your feedback. We are also so please to hear you are impressed with the quality and packaging. We do think the gift wrapping makes a great first impression.

Kind Regards,

The Halo Team

Rated 5 out of 5 stars

I love these hair extensions

I love these hair extensions !
You get so much hair in each pack more than any other hair brand!
The tapes in particular are incredible, very long lasting.

October 13, 2022
Unprompted review
Halo Hair Extensions logo

Reply from Halo Hair Extensions

Hi Anastasia,

Thank you for taking the time to leave us this 5 star excellent review. Your positive feedback towards our Tape In extensions are greatly appreciated. We are so pleased to hear you enjoy using our products.

Kind Regards,

The Halo Team

Rated 5 out of 5 stars

Amazing quality hair

Amazing hair and so comfortable to wear, the quality of these extensions are unreal! Would definitely recommend these

October 12, 2022
Unprompted review
Halo Hair Extensions logo

Reply from Halo Hair Extensions

Hi Aisling,

Thank you for taking the time to leave your excellent review regarding your hair extensions and your recommendation! We are so pleased you love the quality of the hair.

Kind Regards,

The Halo Team

Rated 5 out of 5 stars

Super staff, super product!

Super friendly team - communication was great and delivery was super quick! The actual hair itself is really good quality - I went for the halo in 24 inch’s and I love that it’s less strain on my hair than my clip ins. I find it really comfortable to wear and like that you can adjust the wire to your head size so it’s custom for you.

August 19, 2022
Unprompted review
Halo Hair Extensions logo

Reply from Halo Hair Extensions

Hi Hayley,

Thank you for giving us the 5 star excellent review, it really means a lot to us!
So happy to hear about your positive experience with us and regarding your Halo hair extensions.

Look forward to your custom again! :)

Kind Regards.

The Halo Team

Rated 5 out of 5 stars

Five star customer service from…

Five star customer service from Shannon, really quick responses to my questions and the extensions matched my hair perfectly, they are great quality, the colour is keeping brilliantly, which the ones from my previous supplier never did! I’ve finally found some extensions which haven’t let me down! I highly recommend. Thank you Halo Hair.

September 10, 2022
Unprompted review
Halo Hair Extensions logo

Reply from Halo Hair Extensions

Hi Shannon,

Thank you so much for the 5 star excellent review. It is very much appreciated. So thrilled to hear about your positive experience with us.

Hope to see more order from you in the future :)

Kind Regards,

The Halo Team

Rated 5 out of 5 stars

It’s my favorite extension

It’s my favorite extension, it fits great, easy to put it in and take it out. The colors matched my hair perfectly also. Fast shipping and great quality, soft and natural looking.

October 11, 2022
Unprompted review
Halo Hair Extensions logo

Reply from Halo Hair Extensions

Hi Katia,

Thank you so much for your excellent 5 star review - we really appreciate the feedback regarding the hair extensions, colour match and the fast free shipping we offer :)

Kind Regards,

The Halo Team

Rated 5 out of 5 stars

Tried Halo Hair and I’ll never use any…

Tried Halo Hair and I’ll never use any other brand again, I’ve since got 3 different clip in ponytails, a full set of clip in hair extensions and a halo and I could not be without them now! Quality is 10/10, I curl and straighten them all and they’re still like new. Couldn’t recommend enough!!

October 11, 2022
Unprompted review
Halo Hair Extensions logo

Reply from Halo Hair Extensions

Thank you Courtney for your excellent review! We can see from all of your orders how much of a loyal customer you are to us and we appreciate the feedback.

We certainly look forward to seeing more orders from you in the future!

Kind Regards,

The Halo Team

Rated 5 out of 5 stars

I’ll never order anywhere else again !!

I ordered a 240G weft and this is the most softest thickest hair I’ve ever had. It feels amazing and gives me so much volume that no other extension brand has ever gave me. I’ll never order anywhere else again 😍🤩

September 28, 2022
Unprompted review
Halo Hair Extensions logo

Reply from Halo Hair Extensions

Good Morning Chlo,

Thank you so much for your excellent review! We have also see your photos and videos on social media and we can agree that the hair looks amazing and such a great colour match! So happy to hear you are in love with the hair you have received.

We certainly hope to see more orders from you in the future.

Thank you again!

Kind Regards,

The Halo Team

Rated 5 out of 5 stars

Love my halo it's so easy to use x

October 11, 2022
Unprompted review
Halo Hair Extensions logo

Reply from Halo Hair Extensions

Hi Lauren,

Thank you for your excellent review regarding our Halo extensions.
We are absolutely thrilled to hear you love your Halo and how easy it is to use.

Hope to see a future order from you again very soon!

Thanks again!

Kind Regards,

The Halo Team

Rated 5 out of 5 stars

Love it!

I got the ponytail extensions and honestly love it! It’s the exact colour match and the quality is amazing! It honestly feels like my real hair, definitely recommend! The customer service is great as they helped me find my perfect colour match and the delivery was very quick!

September 18, 2022
Unprompted review
Halo Hair Extensions logo

Reply from Halo Hair Extensions

Good Morning,

Thank you for your excellent review, we appreciate this so much. So happy to hear that you love your Ponytail extensions from us.

Hope to receive a future order from you soon :)

Kind Regards,

The Halo Team

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