Halsbury Travel Group Reviews 234

TrustScore 4.5 out of 5

4.4

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Rated 5 out of 5 stars

We’ve just returned from an incredible school ski trip to Canada, and I honestly can’t recommend it highly enough. From start to finish, everything was absolutely perfect — every detail was hand... See more

Company replied

Rated 5 out of 5 stars

As always, Halsbury has delivered an amazing experience for our students. Everything was planned to perfection and went well. A big shout out to Beckie!

Company replied

Rated 1 out of 5 stars

We are very dissapointed with our experience with Halsbury. Ollie sold us a ski trip to Sestriere, staying in Cesana. When we arrived it turns out we could only ski in Claviere, a much smaller resort.... See more

Company replied

Rated 5 out of 5 stars

From the very first contact with Halsbury, the process of organising a large-scale residential trip abroad was a pleasure. The initial quotation and booking was handled very efficiently by Natalie, an... See more

Company replied

Company details

  1. Tour Operator

Written by the company

Learning that takes on the world. School trips that keep eyes up, phones down and work for every budget.


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4.4

Excellent

TrustScore 4.5 out of 5

234 reviews

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Rated 5 out of 5 stars

Excellent service & a competitive price

From the very first contact with Halsbury, the process of organising a large-scale residential trip abroad was a pleasure. The initial quotation and booking was handled very efficiently by Natalie, and then the itinerary and minutiae of the actual trip was coordinated superbly by Leonardo. Both staff members were excellent to work with, always responding promptly to any questions or queries. During the trip itself, Leonardo was also always available to help with any problems that we encountered, and no issue wasn't solvable. I'm looking forward to working with Natalie and Leonardo again for our trip for 2027, and I can't recommend Halsbury enough.

March 30, 2026
Unprompted review
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Reply from Halsbury Travel Group

Hi H,

Thank you so much for taking the time to leave such a wonderful review.

We’re delighted to hear that organising your residential trip abroad was such a positive experience from the very first contact. It’s fantastic to know that Natalie handled the quotation and booking process so efficiently, and that Leonardo coordinated the itinerary and finer details of the trip so superbly.

We’re especially pleased to hear how responsive and supportive they both were throughout, and that Leonardo was always on hand during the trip itself to help resolve any issues quickly and smoothly.

Thank you again for your recommendation. We’re already looking forward to working with you on your next adventure. - Anna

Rated 5 out of 5 stars

Canada School Ski Trip 2026

We’ve just returned from an incredible school ski trip to Canada, and I honestly can’t recommend it highly enough. From start to finish, everything was absolutely perfect — every detail was handled seamlessly, and the whole experience ran without a single issue.

The organisation was faultless, which made such a difference when travelling with a large school group. Accommodation, food, transport, and skiing arrangements were all top quality and exceeded expectations.

A special mention has to go to our rep, who was absolutely brilliant. They were always on hand, incredibly supportive, and went above and beyond to make sure both staff and students had the best possible experience. Their professionalism and enthusiasm really made the trip stand out.

The students had an unforgettable time, and as staff, we felt completely confident and supported throughout. This was one of the best trips we’ve ever run — we’ll definitely be booking again!

April 3, 2026
Unprompted review
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Reply from Halsbury Travel Group

Hi Paul,

Thank you so much for taking the time to leave such a fantastic review.

We’re absolutely delighted to hear what a success your school ski trip to Canada was. It’s wonderful to know that everything ran so smoothly from start to finish, and that the organisation, accommodation, food, transport and skiing arrangements all exceeded expectations.

We’re especially pleased to hear how well supported both staff and students felt throughout the trip. Your comments about our rep will mean a great deal to them too — it’s fantastic to know their professionalism, enthusiasm and support helped make the experience so memorable.

It’s lovely to hear that the students had such an unforgettable time and that this was one of the best trips you’ve ever run.

We look forward to working with you on your next adventure. - Anna

Rated 5 out of 5 stars

Great Inspection Visit

This year marked my first experience using Halsbury for our school ski trip, and I can honestly say it exceeded every expectation I had and then some. From the very first point of contact right through to our return home, the entire process was handled with an exceptional level of professionalism, care, and attention to detail that instantly put me at ease.

The organisation of the itinerary was seamless, with every element thoughtfully planned and clearly communicated. All of the necessary paperwork was provided promptly and efficiently, which made what can often feel like an overwhelming process incredibly straightforward and manageable. It was evident throughout that the team truly understands the needs of teachers organising trips and goes above and beyond to support them every step of the way.

One of the highlights for me personally was having the opportunity to attend the inspection visit (ahead of the trip). It was such a valuable and enriching experience meeting like-minded teachers, sharing ideas, and gaining first-hand insight into the local hotels and ski resorts. Being able to see everything in advance made completing the necessary risk assessments feel so much more thorough and reassuring.

I genuinely couldn’t recommend Halsbury highly enough. Their dedication, expertise, and warmth transform what could be a stressful process into something genuinely enjoyable and inspiring. I’m already looking forward to working with them again in the future!

April 6, 2026
Unprompted review
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Reply from Halsbury Travel Group

Hi Hollie,

Thank you so much for taking the time to leave such a wonderful review.

We’re absolutely delighted to hear that your first experience of travelling with Halsbury exceeded your expectations. It’s fantastic to know that you felt supported from your very first point of contact right through to your return home, and that the professionalism, care and attention to detail of our team helped put you at ease throughout the process.

We’re so pleased that you found the itinerary planning seamless and the paperwork clear, prompt and easy to manage. We know how much goes into organising a school ski trip, so it’s lovely to hear that our team helped make the process feel straightforward and well supported.

It’s also great to hear that you found the inspection visit so valuable. Having the chance to meet other teachers, share ideas and see the hotels and ski resorts first-hand can make such a difference, so we’re pleased that it helped you feel even more confident when completing your risk assessments.

Thank you again for your kind words and recommendation. We look forward to working with you on your next adventure. - Anna

Rated 5 out of 5 stars

Excellent personal and bespoke service from start to finish.

I cannot rate this company highly enough. Right from the very start, when I first approached the sales team to help find a suitable trip for around 30 Prep School children, I felt that I was receiving an exceptionally high level of attention and care. This was the third time I have used Halsbury, and each time I have been impressed by the sales team’s comprehensive knowledge of resorts, hotels and snow conditions, which gives great confidence when planning a school ski trip.
The operations team are equally impressive. They listen carefully to your wishes when arranging the itinerary — from ski lessons and lunch arrangements to après‑ski activities — and remain in constant communication throughout the process to ensure you are fully informed of the options available. They take genuine care to consider the specific needs of your group, particularly the age of the pupils and any limitations they may have.
I always have a few ‘non‑negotiables’, such as ensuring a hot lunch and keeping walking distances to a minimum when carrying skis, and I am pleased to say that these requirements have always been met without issue.
The resort rep team have been excellent. Both this year and last year we were supported by fantastic reps who were attentive, friendly, proactive and brilliant with the children. Importantly, they were also highly professional and reliable, which has been a very welcome change compared to experiences I have had with other tour companies in the past.
Overall, Halsbury provide an outstanding level of service, and I would have no hesitation in recommending them to other schools planning a ski trip.

March 29, 2026
Unprompted review
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Reply from Halsbury Travel Group

Hi Helen,

Thank you so much for taking the time to leave such a fantastic review.

We’re absolutely delighted to hear that you’ve had such positive experiences with Halsbury, and we really appreciate your continued trust in us for your school ski trips.

It’s wonderful to know that our sales team’s knowledge of resorts, hotels and snow conditions has helped give you confidence when planning, and that you’ve felt so well looked after from the very start. We’re also pleased to hear that our operations team took such care in listening to your requirements, keeping you informed throughout the process and ensuring the trip was tailored to the needs of your group.

We’re especially glad that your key priorities, such as hot lunches and keeping walking distances to a minimum, were met without issue. It’s also fantastic to hear such lovely feedback about our resort reps and the positive impact they had through their attentive, proactive and professional support.

Thank you again for your kind words and recommendation. We look forward to working with you on your next adventure.- Anna

Rated 5 out of 5 stars

Halsbury 10/10

As always, Halsbury has delivered an amazing experience for our students. Everything was planned to perfection and went well. A big shout out to Beckie!

April 1, 2026
Unprompted review
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Reply from Halsbury Travel Group

Hi Thomas,

Thank you so much for taking the time to leave us such a kind review.

We're so pleased to hear that you've had another fantastic trip with us, and that everything went to plan.

We look forward to working with you on your next adventure! - Anna

Rated 5 out of 5 stars

Washington DC and New York Trip of a Lifetime

Halsbury were excellent throughout the entire trip planning process. As a trip leader, I felt fully supported by their knowledable staff and Beckie had an excellent response time to queries. The trip itself was unforgetable and a huge success.

March 26, 2026
Unprompted review
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Reply from Halsbury Travel Group

Hi Kirsty,

Thank you for taking the time to leave us such a kind review.

We're so pleased to hear that you felt so supported by our team, and that Beckie was so responsive to your queries. We're delighted to hear that your trip was unforgettable, and we look forward to working with you on your next adventure. - Anna

Rated 1 out of 5 stars

Dangerous, unqualifed and clueless

We are very dissapointed with our experience with Halsbury. Ollie sold us a ski trip to Sestriere, staying in Cesana. When we arrived it turns out we could only ski in Claviere, a much smaller resort. The instructors they assinged as were not even all fully qualified, which led to a near serious crash for one of our students. We lost out on about 5 hours of ski lessons because of delays and poor timing. They use the cheapest options at every turn. Our rep in Italy did't even speak Italian. A complete shambles! I will never again use them for a ski trip.

February 14, 2026
Unprompted review
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Reply from Halsbury Travel Group

We’re very sorry to read that you feel disappointed with your ski trip and that aspects of the experience did not meet your expectations. This is certainly not the experience we aim to provide for our school groups.

We take feedback like this very seriously and would welcome the opportunity to look into the concerns you’ve raised regarding the ski instruction, timings and your in-resort representative.

Our ski trips are delivered in partnership with accredited ski schools and suppliers.

We would really appreciate some further information so we can investigate this fully. Please email us at customerexperience@halsbury.com and our team will investigate and respond to you. - Kylie

Rated 5 out of 5 stars

The coach was really nice and the…

The coach was really nice and the driver Dan was one of the best I have ever had. He seemed like he really liked his job. The trip was greats. Thank you!

May 31, 2025
Unprompted review
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Reply from Halsbury Travel Group

Hi William,

Thank you so much for taking the time to leave us such a kind review. We're really pleased to hear that your driver made such a positive contribution to your trip.

We look forward to working with you on your next adventure. - Anna

Rated 5 out of 5 stars

Efficient and friendly service

Efficient and friendly service. Heather is very helpful and accommodating. Great to work with and such a wide range of services provided.

March 27, 2025
Unprompted review
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Reply from Halsbury Travel Group

Hi Ross,

Thanks so much for taking the time to leave us such a kind review.

We're thrilled to hear that you found us efficient and friendly, and Heather will be delighted to hear you found her to be helpful and accommodating.

We look forward to working with you on your next adventure - Anna

Rated 5 out of 5 stars

I used Halsbury for a school trip in…

I used Halsbury for a school trip in Summer 2024. The communication and quality of service was great.

July 12, 2024
Unprompted review
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Reply from Halsbury Travel Group

Hi Dominic,

Thank you so much for taking the time to leave such a kind review.

We're really pleased to hear that you were happy with the communication and quality of service you received when planning and running your recent trip.

We look forward to working with you on your next adventure. - Anna

Rated 5 out of 5 stars

Halsbury Travel - 5 star experience!

Halsbury Travel made our school trip to Lille run so smoothly. Our advisor, Rachel was extremely knowledgeable about the area and suggested walking routes as well as public transport options. She was so responsive when I had questions and nothing was too much trouble. The Vamos app was great and easy to use. I will definitely book with Halsbury Travel again and would highly recommend them to schools.

November 28, 2024
Unprompted review
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Reply from Halsbury Travel Group

Hi Kelly,

Thank you so much for taking the time to leave us such a fantastic review.

Rachel will be thrilled to read your comments. She certainly does know her way round Lille and we're really glad that first-hand knowledge came in useful for your trip.

Thank you so much for the recommendation and we can't wait to work with you again on your next adventure. - Anna

Rated 5 out of 5 stars

Great partnership

I've been working with Halsbury for ten years and I'm delighted with this partnership!

They didn't hesitate to support me in my new adventure with Lingua Sète and the feedback has been extremely positive.

They're a reliable partner who knows their business and their sector inside out. The team is friendly and competent, the exchanges are fluid and this makes it possible to organise the stay with complete peace of mind.

A big thank you to the whole team for this great collaboration. I look forward to continuing to work together!

October 22, 2024
Unprompted review
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Reply from Halsbury Travel Group

Hi Emmanuelle,

Thank you for taking the time to leave us such a kind review and, more importantly, for looking after our groups so well.

It's been a pleasure to support your fantastic new language school in Sete - I know our team were very impressed with both the school and the destination when you kindly invited them to visit.

We're so thrilled to hear you find us easy to work with. We really enjoy working with you too and look forward to many more years of collaboration on unforgettable school trips to France. - Anna

Rated 5 out of 5 stars

A very well organised school tour operator

I have used several school trip operators in the past and I must say that Halsbury has been brilliant. A special thank you to Caroline Hill who gave me several quotes according to our school budget. I must also mention Rachel Byng who went beyond her duty to inform me of delays on our way back from Normandy last year. Rachel fitted many visits in the 3 days we had in France. Everything worked like clockwork and the accommodation was perfect. Unlike many other companies, the staff at Halsbury listen to you and tailor your trip to your needs. I would recommend them to anyone.

November 25, 2024
Unprompted review
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Reply from Halsbury Travel Group

Hi J,

Thank you so much for taking the time to leave us such a kind review.

We're thrilled to be described as brilliant and both Caroline and Rachel will also be thrilled to hear your comments.

We're so pleased that everything ran so smoothly and that you felt listened to. And we're delighted to hear your trip worked so well for your group.

We look forward to working with you on your next adventure. - Anna

Rated 5 out of 5 stars

Great experience!

We have been working with Gayle, Laura and Rachel for a few years now. They have always been efficient in resolving our questions and tweaking the trip as required.
Their support line is always available when abroad - which is great, as we have needed it in the past.
We will continue working together organising our Year 8 trip to Spain and France, usually taking around 45 children.

June 11, 2024
Unprompted review
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Reply from Halsbury Travel Group

Hi TSmireva,

Thanks so much for taking the time to leave us such a great review.

It's really lovely to hear that you feel so supported when running school trips through us - that's exactly what we aim for. And we're really pleased to hear that you also felt supported while abroad.

We look forward to working with you on your future adventures. - Anna

Rated 5 out of 5 stars

A fantastic school travel firm - first choice when making school trip plans

Halsbury Travel has been a staple travel company for us to use for many years. We recently returned from a glorious 5 days homestay in Nice (October 2024). We had some early flight disruption; that was dealt with promptly and seamlessly by Halsbury colleagues, and didn't disrupt the learning experiences for students. This is are second time using Halsbury travelling to Nice (we have used Halsbury for Spain and Germany too) and they would be our first choice travel firm for future French trips!

October 19, 2024
Unprompted review
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Reply from Halsbury Travel Group

Hi,

Thanks so much for such a fantastic review, we're so pleased to hear you had such a great trip to Nice.

And thanks so much for calling us your first choice for future French trips - that really means a lot to the whole team.

We're sorry to hear you experienced some disruption but it's really good to hear that the team dealt with it promptly for you and that, crucially, it didn't disrupt the learning experience for your students.

We look forward to working with you on your future French trips. - Maria

Rated 5 out of 5 stars

We have been receiving groups from…


We have been receiving groups from Halsbury Travel for several years with great pleasure.
Communication with their representatives has always been pleasant and clear, payments are made with no delay. The group leaders also appear to be well-informed by their tour operator.
I look forward to many years cooperating with Maria, Megan and their colleagues at Halsbury Travel.

Lucy Ulrich
Hotel de Rijper Eilanden
Netherlands

November 21, 2024
Unprompted review
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Reply from Halsbury Travel Group

Hi Lucy,

Thank you so much for taking the time to leave us such a kind review.

We're so pleased you find it easy to communicate with us and that our group leaders who stay with you have been well informed by our team.

We look forward to many more years co-operating with you too. - Maria

Rated 5 out of 5 stars

Best company for School trips

Halsbury made our trip to Tokyo amazing. We took 51 students away for a week and everything was seamless from arranging the trip to returning. We will definitely be using them again!

October 21, 2024
Unprompted review
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Reply from Halsbury Travel Group

Thank you so much for sharing this wonderful review! We're thrilled to hear that your recent trip to Tokyo was nothing short of amazing. Creating seamless and incredible experiences for both students and teachers is at the heart of what we do, so we're absolutely delighted that we hit the mark for you.

We can't wait to welcome you and your students on another incredible adventure in the future. Thank you for choosing Halsbury, and we look forward to creating more unforgettable memories for you! - Joel

Rated 5 out of 5 stars

One of the Best Agencies

We've been working with Halsbury for some years and they are one of the best agencies to work with. Easy to communicate, very organised and available to help if needed. For sure will keep working with them for years!

October 21, 2024
Unprompted review
Rated 5 out of 5 stars

Halsbury Never Let Me Down

Halsbury never let me down. I have been using them for over years. Great support for organising, planning and running the trip to Berlin.

February 16, 2024
Unprompted review
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Reply from Halsbury Travel Group

Hi Rick,

Thanks so much for taking the time to leave us such a great review.

We're really pleased to hear that you've consistently received great support from us when planning your trips. We look forward to working with you on your future trips. - Maria

Rated 5 out of 5 stars

School trip to Dortmund

Our football trip to Dortmund was great! Training with Dortmund's coaches on their academy pitch next to the stadium was an amazing experience, added bonus was we were in the city for England's semi final win vs Holland. The whole trip ran smoothly

July 8, 2024
Unprompted review
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Reply from Halsbury Travel Group

Hi Christian,

Thanks so much for taking the time to leave us such a great review, it sounds like your trip to Dortmund was a great success.

We're delighted to hear the trip was smooth and it sounds like it was full of unforgettable moments for your students. We look forward to working with you on future trips. - Maria

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