Very happy with the products and quality. Unfortunately the message I had written on the card was left blank and my brother and sister in-law were unaware the gift was from me, but they did appreciate... See more
Company replied
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Review summary
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What people talk about most
Reviews shaping this summary
Lots of variety in choices. As it was my first time to order a hamper I thought it would come in a basket. The box is practical but not as attractive. Nice products inside. Kept getting emails for a r... See more
Company replied
Easy to use website. Great hampers available and personalisation options. Didn't get the 5 stars because they dont deliver on the weekend!
Company replied
Chould have a better range but ok. Good to send some realtives, Better to post than sort out in person
Company replied
Company details
About Hampers Galore
Written by the company
Making Moments Memorable
Whether it’s for a loved one’s Birthday, an Anniversary, just to say Thank You or any Special Occasion, our wide range of gourmet Australian gift hampers are designed to delight and surprise!
Choose from our wide range of fine wines, gourmet foods, indulgent chocolates, beer and cider, whisky, our vegan and organic items, and many other exciting products, with next day delivery Australia wide.
At Hampers Galore, we have new additions being constantly added to our range of scrumptious delights. We love creating gifting ideas to suit your every need! You can even Create Your Own Hampers and personalise items!
Make sure you ride the polar express to our Christmas Gifts section dedicated to helping you spread joy amongst your loved ones in new, fun, and exciting ways. Or if you’re looking to thank your employees and clients to show them their cherished, stop by our Corporate Gifting section!
Shop through our range of Christmas gifts, gifts for him, gifts for her, gift hampers and corporate gift boxes. Our Australian gift hampers are the gift idea you are looking for! Take a look through our online store and discover new ways of gifting!
VISIT US TODAY
Contact info
28 Volt Circuit, Dandenong South, 3175, Melbourne, Australia
- 1300 459 569
- customerservice@hampersgalore.com.au
- hampersgalore.com.au
3.6
Average
2K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 95% of negative reviews
Typically replies within 2 weeks
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Reply from Hampers Galore
Thank you for your kind review! We're thrilled to hear the hamper was sent quickly and that it was a hit with the "kids." 😊
Reply from Hampers Galore
Thank you for your feedback! We're delighted you enjoyed the quality of our products. 😊
Reply from Hampers Galore
Thank you for your feedback! We're thrilled to hear you had a great experience. 😊
Fantastic hamper with great products …
Fantastic hamper with great products would definitely recommend
December 17, 2024
Reply from Hampers Galore
Thank you for your lovely feedback! We're delighted to hear you enjoyed the hamper and its selection of products. Your recommendation means the world to us! 🌟
Never Received Delivery of Hamper INV
Never Received Delivery of Hamper INV. HE 101627028
We would like credit.
December 15, 2024
Reply from Hampers Galore
Hi Peter,
We sincerely apologise for the inconvenience caused. Could you please confirm if you’ve still not received the delivery of the hamper with the reference number HE 101627028? Once we confirm, we will investigate the matter and proceed accordingly.
Thank you for your patience, and we truly appreciate your understanding.
Kind regards,
The Hampers Galore Team
Seriously, scrumptiously delicious!
I live in the UK and ordered the Luxury Vegan Christmas Hamper for delivery to Cairns. Live Chat was very friendly and a great help. The hamper arrived on the day specified and my daughter's comment, after tucking-in over Christmastime, was “seriously, scrumptiously delicious!"
December 15, 2024
Reply from Hampers Galore
Thank you so much for sharing this wonderful feedback! We're thrilled to hear that the Luxury Vegan Christmas Hamper arrived on time and was such a hit with your daughter. It's always fantastic to hear that our hampers help make the holidays even more special. We really appreciate your kind words and are grateful for your support!
Loved your website
Loved your website, this is the first time I have ordered a hamper and am waiting to see what the recipents think of what was ordered and if its on time. If all good this will become a regular thing.
December 28, 2024
Reply from Hampers Galore
Thank you for your kind words! We're so glad to hear that you loved our website and had a positive first experience. We hope the recipients enjoy their hampers, and we strive to ensure everything arrives on time. If all goes well, we’d be thrilled to have you as a regular customer. Please do let us know if there's anything else we can assist you with!
Disappointed
Ordered a VEGAN Christmas hamper for my daughter who has just moved to Australia. Initially impressed with the service although the hamper was quite pricey for the items that were going to be included, but purchased anyway as quick delivery was promised. Delivery was super quick and easy to track from the UK. Sadly though you can imagine how disappointed I was to discover that some items had been substituted which I understand can happen, but they were substituted with items that were not VEGAN. Completely ruined the gift! Contacted the company via their contact us form to ask for an explanation but have not received a response.
Have now received a very unsatisfactory response from Hampers Galore just saying “it appears we have substituted some items” and offering a $10 credit off my next order. This is a pointless gesture as I would not order from them again as would not be confident of suitable products being delivered. This could have been a very serious issue if the recipient had food allergies! As it was it completely spoiled the gift and the “hamper” which is just a cardboard box, is not value for money.
December 24, 2024
Unprompted review
Reply from Hampers Galore
Hi Mel,
We sincerely apologise for the substitutions made in your order and for the disappointment caused. We understand how important it is to receive the right products, especially when it comes to dietary requirements. Please know that we are taking your feedback seriously and will investigate this matter further to ensure such issues do not occur again.
Thank you for bringing this to our attention.
Kind regards,
The Hampers Galore Team
I recently ordered Christmas hampers…
I recently ordered Christmas hampers and was incredibly impressed with both the speed of delivery and the quality of the items inside. The hampers arrived quickly, which was a huge relief, especially with the holiday season rush. The selection of items was fantastic—everything from gourmet treats to festive goodies, beautifully packaged and ready to enjoy. It was the perfect gift for family and friends, and I couldn’t be happier with the experience. Highly recommend these hampers for anyone looking for thoughtful and delightful gifts!
December 16, 2024
Reply from Hampers Galore
Thank you so much for your amazing feedback! We're thrilled to hear that you were impressed with the speed of delivery and the quality of the hampers. It's fantastic to know that the gifts were well-received by your family and friends. We truly appreciate your recommendation and look forward to serving you again in the future!
Bloody spammer site
December 30, 2024
Unprompted review
Reply from Hampers Galore
Hello,
truly sorry for any frustration you've experienced. If there’s anything I can do to help or clarify, please don’t hesitate to let me know. Your feedback is important to us.
Kind regards,
The Hampers Galore Team
Just awesome
Just awesome! Thanks so much for getting my hamper delivered well within time for Christmas. Wish I could say the same for the Hamper Emporium 🤬
December 16, 2024
Reply from Hampers Galore
Thank you so much for your wonderful feedback! We're so glad to hear the hamper arrived in time for Christmas. We truly appreciate your support and are grateful you chose us. If there's anything else we can do for you, please don't hesitate to let us know!
Christmas delivery
Great service and delivered on time. Impressive when ordered at such late notice over the Christmas period.
December 22, 2024
Reply from Hampers Galore
Thank you for your kind words! We're thrilled to hear that the service and timely delivery impressed you, especially during the busy Christmas period. We appreciate your feedback!
receive loved the hamper
ordering and response re delivery were great and receiver was delighted and said it was a vg hamper.
December 15, 2024
Reply from Hampers Galore
Thank you for your feedback! We're so glad to hear the recipient loved the hamper and that the ordering and delivery process met your expectations. 😊
I paid for same day delivery (order…
I paid for same day delivery (order Sunday so was fine to expect it delivered Monday) but it came 2 days later.
December 15, 2024
Reply from Hampers Galore
Hi Peter,
We sincerely apologise for the delay in your order. We understand how important timely delivery is, especially when you've paid for same-day delivery. Unfortunately, there was an issue that caused the delay, and we regret any inconvenience this may have caused.
If there’s anything we can do to resolve this, please let us know. We are happy to assist and ensure this doesn’t happen again in the future.
Thank you for your understanding.
Kind regards,
The Hampers Galore Team
Easy to purchase and quick delivery
December 14, 2024
Reply from Hampers Galore
Thank you for your review! We're pleased to hear you found the purchasing process easy and the delivery quick. 😊
Reply from Hampers Galore
Thank you for your kind feedback! We're delighted to hear that your order was on time and well presented. 😊
Hamper did not arrive
Hamper did not arrive. I paid next day express next day delivery. It is now 4 days and no-one will respond to me from the company
December 25, 2024
Reply from Hampers Galore
Hiello,
We sincerely apologise for the delay in your delivery and the lack of response. This is not the experience we aim to provide, and we understand your frustration.
We are currently investigating the issue with the courier service and will ensure you are updated as soon as we have further information.
Please allow us some time to resolve this, and thank you for your patience.
Kind regards,
The Hampers Galore Team
Shipping has been repeatedly delayed
Shipping has been repeatedly delayed despite paying for express shipping. The hamper has still not arrived. It is now 4 days after the preferred date of delivery (that I paid extra to facilitate). This is unacceptable.
December 22, 2024
Reply from Hampers Galore
Hi,
We sincerely apologise for the ongoing delays with your express shipping. We completely understand your frustration, especially after paying extra for expedited delivery. Unfortunately, there have been unforeseen issues with the courier, but we are doing everything we can to resolve this.
We will continue to monitor the situation closely and keep you updated. Thank you for your patience and understanding during this time.
Kind regards,
The Hampers Galore Team
Paid for click and collect X 2 Hampers…
Paid for click and collect X 2 Hampers for xmas celebrations - delayed till this weekend. No correspondance the next day Friday (27 Dec) tried ringing to recieve the news that you are shut!!!
No mention of this on website and transaction allowed.
I just want a refund now as I had to make other arrangements. Peter Carmody
December 26, 2024
Reply from Hampers Galore
Hi Peter,
We sincerely apologise for the delay and lack of communication regarding your Click and Collect order. We understand the frustration this has caused, especially during the busy holiday season. Unfortunately, we were closed on the 27th of December, and we did not manage to update our website in time.
We will process your refund as per your request. Thank you for your understanding, and we sincerely apologise for any inconvenience caused.
Kind regards,
The Hampers Galore Team
Reply from Hampers Galore
Thank you for your feedback! We're delighted to hear you were happy with the timely delivery and the hamper contents. 😊
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