The product arrived on the 8th of October and the only issue was on the delivery end. The package was placed in a non secure location and was only by chance that we discovered it prior to the foreca... See more
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Company details
Written by the company
“Hanboost” is a word we made up from two words we loved: “handy” and “boost.” As we hope to provide users with convenient, straightforward handy products to boost working performance,so we call our brand Hanboost. Every product we sell is driven by a desire to increase performance, ease of use, or productivity.
Contact info
150 compass, 92618, Irvine, United States
- +1 (949) 678-3091
- support@hanboost.com
- hanboost.com
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 31% of negative reviews
Typically takes over 1 month to reply
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Missing a bit
I seen to be missing a bit, according to the dispenser. I will attach a picture to the Email
Got to say this is my new favorite…
Got to say this is my new favorite tool. The case is so sturdy and all the bits are held magnetically. The motor is powerful enough for most jobs. I’m buying a few more for Xmas gifts.
I didn’t received the correct item
I didn’t received the correct item, the package contained something different.
I have send an email with pictures with the question what to do with the wrong item and a request to send me the right item.
Hopefully this will be resolved.
Greetings,
Henk.
I did not realise that your company is…
I did not realise that your company is in USA.as you know Europe in general and Greece in particular our subject to the new custom taxes.
Therefore it is prohibited for me to pay this kind of taxes

Reply from Hanboost
Excellent quality and exactly as described
The product arrived on the 8th of October and the only issue was on the delivery end. The package was placed in a non secure location and was only by chance that we discovered it prior to the forecasted rain.
The product is exactly as described and the quality is excellent. It is currently charging and I look forward to putting it to work soon.
I have been waiting for my delivery and…
I have been waiting for my delivery and or updates which I have not received. I ordered my Hanboost ultra sonic cutter over 2 weeks ago (lost track of order) no update or delivery
Thrilled w my new S2 Rotary tool
Just received my new S2 Rotary tool and I am thrilled. Really robust and comes with so many accessories! I could follow up the whole trip of my precious until it reached my hands and my new tool has exceeded my expectations.
I received my Hanboost S2 2 days ago
I received my Hanboost S2 2 days ago, it worked fine while no bits were inserted and locked, upon putting in and trying several bits it did not work, but worked when no bits are inserted. I tried several bits to no avail and started to make a grinding noise internally. Considering I paid $132 AUS, I am disappointed as I never even got a chance to try it. I have contacted the supplier and left 4 messages but have not had any emails regarding my concerns about this Tool, it looks well made. I could in all conscience recommend the Hanboost Rotary Tool. Be aware of this tool, $132 for a tool that never worked and can’t get any feed back from the manufacturer

Reply from Hanboost
Excellent customer care
Perfect just how it should be ..Thank u
Great service
Slight glitch in order process resolved very quickly & satisfactorily by customer service manager.
Item received within 1 week of order with excellent tracking up-dates.
Quality of item also excellent.
Feedback
Feedback: No news of the package until I received an email from the post office telling me that the package would be delivered on July 15. Thanks to this email, I was able to get the tracking number that Hanboost never sent me. The package tracking indicated delivery on July 14, which is impossible since it is a public holiday in France. Hanboost refused to respond. We had to pass the buck several times before they decided to resend a package. product received a few weeks later barely unpacked product already dead with smell of burnt electronics and nothing that lights up just a brief smoke at the first start-up... new email sent to hanboost who tells me that there must have been a short circuit and that they are sending me a new product... after several days without news I send another email to ask for the tracking number of the new product and I receive as a response that in fact the product received was the replacement which is absolutely not logical, I am told that it would be too expensive to send me a product so they will reimburse me... I received the reimbursement but with the dollar evaluation I lose 30€ for in the end a lost product, a product broken upon receipt and 3 months late on the project... frankly it is a huge joke and this will be my last support project! and finally for those who received their product and who ask the question contrary to the description the blades provided are not at all sharp and this has been confirmed by several people who received the product!
Goods as described and delivered in…
Goods as described and delivered in timely manner
I was happy to be order parts for my…
I was happy to be order parts for my ultrasonic knife. I haven’t received them yet. The discount code worked as expected, it was easy to find what I wanted. Shipping was reasonable too.
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