Great prices and excellent communication. I ordered some products which were very competitively priced and whilst there was a little confusion over the delivery which was not their fault but mine.... See more
Company replied
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See what reviewers are saying
We needed to replace door closers on 3 of our most heavy entrance/exit doors and after deciding on which make and model we needed, we carried out an internet search and found Handle Hardware's website... See more
Company replied
Service was really swift, products are lovely, packaged well, decent instructions with templates. Made to order item also arrived really quickly. They have possibly been let down by too many custom... See more
Company replied
Ordered 16 internal door handles on Monday morning and they arrived the following day via DPD. Over the moon about the speed and service. The quality of the handles (Urfic) also appears to be great -... See more
Company replied
Company details
Written by the company
We are a well-established supplier of architectural ironmongery based in London. Stocking door handles, hinges, closers, locks, door furniture and much more, from the most trusted brands including Frelan, Hoppe, Zoo Hardware, Carlisle Brass, Dorma, Assa and Rutland to name a few, we supply direct to the public and trade at low prices. We carry stock of most our products in our warehouse so we are able to offer next day delivery to anywhere in the UK. Get in touch today with our experienced & helpful sales team to discuss your requirements 020 8819 5533. We have been supplying the construction trade for over 30 years. Being leading specialists in our industry, you can rest assured that our Guild of Architectural Ironmongers qualified sales team are experts on our products and will ensure your ironmongery meets the relevant building and fire regulations. We are registered ironmongers and can provide a free of charge door scheduling service. Handle Hardware offer a range of finishes including matt black, antique brass, bronze, copper and more! Our RegAI sales team can put together a complete package so that all of your ironmongery matches, providing the highest quality finish to your project. From lever handles to door hinges, lock faceplates to door closers, we've got you covered!
Contact info
Unit 14, Dagenham Business Centre, 123 Rainham Road North, RM10 7FD, Essex, United Kingdom
- 020 8819 5533
- sales@phoenixsalesltd.co.uk
- handlehardware.com
Description and picture of product did…
Description and picture of product did not fit the item. This would appear to be a Rutland issue rather than the distributer
November 6, 2022
Reply from Handle Hardware
Hi Paul,
Thank you for your feedback.
Please could you provide us with some more information so we can look into this further and see if it's something we can resolve for you? You can email us sales@handlehardware.com
Kind regards,
Handle Hardware Team
Great product quick delivery
October 23, 2022
Reply from Handle Hardware
Thank you for your order and review!
Kind regards,
Handle Hardware Team
All good thanks
October 24, 2022
Reply from Handle Hardware
Thank you for your order and review!
Kind regards,
Handle Hardware Team
Quickly delivered.
September 28, 2022
Reply from Handle Hardware
Hi Michael,
Thank you for your order and review!
We are pleased to hear you are happy with your order and look forward to hearing from you again soon.
Kind regards,
Handle Hardware Team
Great company
Great company. Fast delivery. Had a problem with one of the handles purchased. Customer service, quick to respond, member of staff name Katie Tokely was very helpful and friendly. Order a replacement. Highly recommended
Date of experience
September 14, 2022
Unprompted review
Reply from Handle Hardware
Hi Vijay,
Thank you for your order and review!
We are pleased to hear you are happy with your order and look forward to hearing from you again soon.
Kind regards,
Handle Hardware Team
Brilliant service and extremely good value.
We needed to replace door closers on 3 of our most heavy entrance/exit doors and after deciding on which make and model we needed, we carried out an internet search and found Handle Hardware's website which was very well set out and easily offered the best price by almost 40%. Ordered mid-morning on a Friday and they arrived the following day. Brilliant turnaround. Will definitely use Handle Hardware again and would also recommend to others. Now just need our property man to fit them!
September 7, 2022
Reply from Handle Hardware
Hello,
Thank you for your order and review!
We are pleased to hear you are happy with your order and look forward to hearing from you again soon.
Kind regards,
Handle Hardware Team
had to chase up item which I eventually received
had to chase up item when it didn't arrive. Was told it had been lost by the courier and would be reposted, but when they still didn't arrive I had to chase again and threatened cancelling the order before I actually finally received it.
September 2, 2022
Reply from Handle Hardware
Hello,
Thank you for your order and feedback.
I am sorry your order was delayed, unfortunately the item was not a stock item and therefore had to be ordered in. The delivery coming into us was firstly lost be the courier, and then slightly delayed on the replacement. I completely understand this is not acceptable however once the parcel is with the courier unfortunately it is out of our hands.
We hope the delivery issue does not happen again going forward.
Kind regards,
Handle Hardware Team
Good price and quality of handle
Good price and quality of handle. Only issue was that I had to follow up on delivery as the original package not received. I was then informed that courier had lost the package and a replacement was sent, which was received a few days later. Prompt reply to my enquiry and satisfied with outcome. Would recommend!
July 24, 2022
Reply from Handle Hardware
Thank you for your order and review!
Kind regards,
Handle Hardware Team
I needed a strong door closer
I needed a strong door closer. The model supplied by Handle Hardware is excellent. It's solidly made and strong. The price is reasonable. Delivery was quick and efficient.
July 22, 2022
Reply from Handle Hardware
Hi John,
Thank you for your order and review!
We are pleased to hear you are happy with your order and look forward to hearing from you again soon.
Kind regards,
Handle Hardware Team
Postage very high for what I ordered
Very small package. Everything great but thought the postage was very high.
I need two more but will look elsewhere as don't want to pay £6.99 for a small envelope to be delivered
July 19, 2022
Reply from Handle Hardware
Hi Lesley,
Thank you for your order and review!
We are pleased to hear you are happy with your order. We currently only use insured, reliable couriers to ensure all orders are delivered on time and successfully.
Kind regards,
Handle Hardware Team
Reply from Handle Hardware
Hello,
Thank you for your order and review!
We are pleased to hear you are happy with your order and look forward to hearing from you again soon.
Kind regards,
Handle Hardware Team
Reply from Handle Hardware
Hi Phillip,
Thank you for your order and review!
We are pleased to hear you are happy with your order and look forward to hearing from you again soon.
Kind regards,
Handle Hardware Team
Reply from Handle Hardware
Hi William,
Thank you for your order and review!
We are pleased to hear you are happy with your order and look forward to hearing from you again soon.
Kind regards,
Handle Hardware Team
Reply from Handle Hardware
Hi Aleta,
Thank you for your order and review!
We are pleased to hear you are happy with your order and look forward to hearing from you again soon.
Kind regards,
Handle Hardware Team
Quick and easy purchase
Quick and easy purchase. Lovely solid brass handles. Arrived when you said they would - big thumbs-up!
June 21, 2022
Reply from Handle Hardware
Hello,
Thank you for your order and review!
We are pleased to hear you are happy with your order and look forward to hearing from you again soon.
Kind regards,
Handle Hardware Team
Ordered a new door spring
Ordered a new door spring. It arrived as soon as they stated and is now fitted. Cheers.
June 20, 2022
Reply from Handle Hardware
Hi David,
Thank you for your order and review!
We are pleased to hear you are happy with your order and look forward to hearing from you again soon.
Kind regards,
Handle Hardware Team
Delivered as described.
June 18, 2022
Reply from Handle Hardware
Hello,
Thank you for your order and review!
We are pleased to hear you are happy with your order and look forward to hearing from you again soon :)
Kind regards,
Handle Hardware Team
Great company
Great company, excellent service, amazing quality products. A week after the purchase, I had not received the door numerals as the courier lost my parcel. I emailed Handle Hardware and they immediately sent another parcel. Two days later I received it. Thanks Handle Hardware!
June 16, 2022
Reply from Handle Hardware
Hi Leonardo,
Thank you for your order and review!
We are pleased to hear you're happy with the service received. We look forward to hearing from you again soon :)
Kind regards,
Handle Hardware Team
Great Efficiency!
Needed a product for next day delivery, placed the order online for pre-12, arrived when they said it would. Very efficient.
May 30, 2022
Reply from Handle Hardware
Hi Craig,
Thank you for your order and review!
We are pleased to hear you're happy with the service received. We look forward to hearing from you again soon :)
Kind regards,
Handle Hardware Team
Excellent product with fast delivery
May 27, 2022
Reply from Handle Hardware
Hi Lorraine,
Thank you for your order and review!
We are pleased to hear you are happy with your order and look forward to hearing from you again soon :)
Kind regards,
Handle Hardware Team
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