Had a problem with delivery but this was solely down to the fault of Royal Mail and most certainly not Hangsen themselves. Hangsen got on the case straight away and kept communication going with mysel... See more
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Tried the hangsen tobacco USA mix, the problem was it doesn't actually taste like anything! Not for me, stupidly brought 10 bottles because they were discounted. All in bin now sadly. Waste of money.
Ordered 5 e liquids One of which was already out of date. Email sent they requested photos however when the photos were sent never heard back from them despite a few emails Terrible customer servic... See more
I can not revue the product as I am still waiting for delivery. 5 days and the latest update stated waiting for fulfilment. Eventually got my order and can add quality of liquid is good and best p... See more
Company replied
Company details
Information provided by various external sources
We are an independent Resellers of E liquids and Vape kits. We specialise in hangsen e liquids as well as other brands and have successfully sold hangsen for over 4 years now. We offer quick delivery and great customer service. Hangsen e liquids are one of the best flavour brands around and the quality is superior than most on the market. Since 2009, Hangsen has been the forerunner of the global e-cigarette industry. Serving consumers in over 85 countries, Hangsen currently has 3 centers in Europe, North America, and Asia. The Hangsen brand delivers all that is for good alternatives to smoking: uncompromising flavor and quality. We believe our strong expertise is changing the world for the better, bringing global consumers the "Flavor of Life". We are one of the resellers!!
Contact info
Goldchip , SR5 1JB, Sunderland, United Kingdom
- 0191 549 4477
- Gccsgoldchip@hotmail.com
- hangsen-e-liquid.co.uk
Hasn’t replied to negative reviews
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don’t waste your time
Never received order. Sent messages but no reply. Avoid.
Long delivery time
Whilst the actual product and the price are excellent, the waiting time for delivery is inordinately long. I have had two "How did we do?" requests since my order, and it is still not here!
I can not revue the product as I am…
I can not revue the product as I am still waiting for delivery.
5 days and the latest update stated waiting for fulfilment.
Eventually got my order and can add quality of liquid is good and best price I could find so I have changed the rating to 4. Would have been 5 but for delay in posting

Reply from Hangsen-e-liquid.co.uk
Pleased with the iteam
Easy to order and quick delivery
Easy to order and quick delivery. Very satisfied.
🎶 It's all about the vape
🎶 It's all about the vape, the vape no trouble 🎶.
Well not strictly true, for me it's about the thrift as having 5 kids to feed and being a steriotypical Yorkshire man my pockets are tighter than a nuns knickers.
I found this on my local market for £2.20..... how bloody much !!!!!
£2.20 ptft
The box looked dangerous, a light brown with a logo that almost resembles the contagion logo. I wanted the bottle to resemble a glass vile with toxic looking liquid and what do I find.
Cute little bottle, the only thing strange thing is that funny green lid.
Hope springs eternal perhaps my taste buds and lungs would be attacked by a horde of ravenous zombies intent on devouring every palatable organ possible.
I fired up the vape and took one massive lung hit and began to cough harder than an astmatic donkey with a carrot stuck. There was hope but then I realized I forgot to change from the mesh coil to the normal coil.
Once I changed to the lighter coil I hit it again, would the zombies come in masses and pull out my insides ?.
Well no !
A smooth smoke with a suitable almost hazelnut tone tickled.....yes I said tickled my lungs like doddys tickle stick.
(If you don't get that reference you are not as old as hell like me).
It's not a bad little budget juice in all and well worth the £2.20 (cough).
Goods arrived as ordered
Goods arrived as ordered, all good thank you.
Excellent customer service
Excellent customer service ,free quick delivery . Last order , I received the following day , cant get better than that !
Item not delivered forced to use PayPal…
Item not delivered forced to use PayPal service to get redress
Products not in stock, slow to get in touch.
I have placed two orders over the last few months. Before Christmas I had to contact them to send my order as it had been lost in the system. They had none of the what I wanted so sent something similar. It took a good couple of weeks to get my order.
A few weeks ago I ordered again and a week after I placed the order they got in touch to say they didn't have what I ordered. I was offered similar again but refused. I was refunded a few days later but I won't be using them again. My thoughts are that if they don't have something in stock it shouldn't be available to buy via their website.

Reply from Hangsen-e-liquid.co.uk
Good quality liquid fast delivery.
The delivery has improved and the price…
The delivery has improved and the price is reasonable
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