Hannah's Blinds  Reviews 

756
•
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Evaluating 139 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently mention the fast and efficient fitting process, noting that staff members are exceptionally polite, professional, and helpful from the initial measurement through to the final installation. People also appreciate the very reasonable prices and the impressive quality of the custom blinds and shutters installed in their homes. Some people were dissatisfied with occasional measurement errors, incorrect sizing, and missing items that caused frustrating delays during the overall installation process. A few reviewers also mentioned encountering unprofessional behavior, poor communication, or unpleasant attitudes from certain staff members during their interactions.

What people talk about most

Product

Reviewers mention positive feedback about product quality, noting that the blinds and shutters look... See more

Price

Consumers find price to be positive, highlighting fair quotes given on the spot and competitive costs... See more

Quality

Customers had positive experiences with quality, expressing high satisfaction over well-made and excellent... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Great service from arranging the measurement through to fitting Staff friendly and efficient Fitting really good and easy completed quickly Blinds are well made and appear good quality and the c... See more

Rated 5 out of 5 stars

Excellent customer service. Very prompt in arranging fitting date. On the morning of the fitting the fitter called prior, arrived promptly, lovely guy, was in and out very quickly but very professiona... See more

Rated 5 out of 5 stars

Easy to arrange a free quote for my conservatory. Competitive price compared to 2 other companies that gave me quotes. Perfect fit shutters were ordered and ready within 3 weeks. Fitted perfectly and... See more

Rated 5 out of 5 stars

The blinds were very good price compared to other companies and fitted on a date that was good for me. Little problem with the stitching but called up and came out next day and fitted the replacement... See more


Company details

  1. Blinds Shop

Written by the company

Liverpool's #1 windows blinds company supplying fitted roller, vertical, venetian, wooden and electric blinds. Take advantage of our limited time offer of '7 Blinds from £99' before it's too late. Quality products, unbeatable service, affordable prices... Book in your free quote today!


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

756 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 15% of negative reviews

Typically replies within 1 month

How this company uses Trustpilot

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4.7

All reviews

(756)

139 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

5* service

Came and done the whole house was brilliant service and kept me informed when they was on their way 5* from me thanks again

January 5, 2026
Unprompted review
Rated 1 out of 5 stars

Terrible company – avoid at all costs

They were incredibly fast to come out for a quote - at my door within 30 minutes - which now clearly feels like a sales tactic rather than good service. Once they’ve taken your money, they completely disappear.

Despite advertising a one-year warranty, when I contacted them for assistance they refused to send anyone out. Instead, they lazily redirected me to their website for “troubleshooting,” which I had already tried with no success. Zero support, zero accountability.

This company is quick to sell but utterly useless when problems arise. The after-sales service is disgraceful and unprofessional. Do yourself a favor and stay far away — this is one of the worst service experiences I’ve had.

December 22, 2025
Unprompted review
Hannah's Blinds  logo

Reply from Hannah's Blinds

Few things about this review which are clear it is 100% fake... Firstly there is no one on our system by this name. Secondly, we don't do same day quotes (not even next day quotes - check our website), so the chances of us coming to your door in 30minutes is ZERO. Thirdly, there is nothing on our website that would service any kind of "troubleshooting" - we are not a software company... therefore fobbing anyone off by sending them there would just be causing us more problems. If we are mistaken and this is a genuine problem "Alessio", then please call us on 0151 523-3786 or email us as sales@hannahsblinds.info with a copy of your invoice and description of your issue and we'll be more than happy to help you.

Rated 2 out of 5 stars

These guys came highly recommended BUT

These guys came highly recommended and for the most part we are delighted with them. I couldn't give them a 5 star review however (I wanted to) but that was all down to the foul-mouthed disgusting fitter.
The sales guy and the team making the appointments were fantastic.
I don't want my wife to be listening to foul and abusive language and certainly not in our home. She doesn't hear it from me and I will not give a decent review of a company whose fitter enters my property and comes out with gutter language. We needed the job doing, otherwise I'd have thrown him out head first and not paid. My wife left the house so she didn't have to listen to him.
A decent hardworking business need not be employing people like this. I like promoting local businesses but sadly because of the fitter I can't on this occasion.

November 15, 2025
Unprompted review
Hannah's Blinds  logo

Reply from Hannah's Blinds

I'm so sorry to hear that Mark and sorry that it soured your overall experience with us. I have found your order and address this internally with your fitter. Please do let us know if you need anything else from us and we'll be happy to help.

Rated 1 out of 5 stars

Very dangerous and aggressive van drivers

Not used the service but I know I never will just off the drivers attitude. I lived in Aintree for 8 years and always see the fellas driving the vans cutting people up, weaving in and out of traffic then kicking off on other drivers when they would say something to them for there absolutely dangerous driving. Came back here for the first time in over a year and low and behold I was on Southport road a fella with dark hair and beard in the branded van cut infront of my car, I then moved to the right lane and the idiot tried to get infront of me again actually nearly hitting my car trying to squeeze infront of me before I got past and all because that lane was a few cars shorter. He then has the cheek to look at me with a face like he’s chewing a wasp because he couldn’t get one car infront. Most impatient drivers I have ever seen. If your driving a branded company van I’m pretty sure your meant to be setting an example for your company. No way I would have someone in my home that was so aggressive just from driving down a road

October 24, 2025
Unprompted review
Hannah's Blinds  logo

Reply from Hannah's Blinds

So sorry to hear that Chelsea. We have addressed this issue internally... please let us know if it happens again.

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