I had such a lovely experience with Jolene and Karen. They were so patient while I tried on lots of different styles and sizes of rings and never made me feel rushed. They were happy to order the righ... See more
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I love my necklace I bought one in Ireland and few years ago but unfortunately it broke! But thankfully this company had the exact same one! And I receive a little packet of love heat sweets and a gif... See more
I ordered a personalised disc pendant as a gift. Being close to Christmas and choosing a business I hadn’t used before meant I was a bit worried about delivery in time for Christmas. I messaged to... See more
Bought a Celtic cross pendant online and enquired about the size. Staff were quick to respond even out of regular business hours and the following day sent me pictures which assisted me in making my... See more
Company details
Written by the company
HANRATTY JEWELLERS, 7 CARDINAL O’FIAÍCH SQUARE, CROSSMAGLEN, CO. ARMAGH, NORTHERN IRELAND Hanratty Jewellers is a family run business located in the centre of the bustling town of Crossmaglen, on the outskirts of Newry. The Hanratty family took over the business in 2000, bringing it to new levels firstly with a big move from North Street to our vibrant new premises on the Square, Crossmaglen which is easily accessible from Newry, Armagh, Belfast and Dundalk, and now with the addition of our online showroom. The business has gone from strength to strength serving the local area and neighbouring counties with beautiful classic gold and diamond jewellery, while working to bring the latest trends in jewellery, watches & giftware to our customers. Products we offer: Jewellery, Watches, Engagement, Wedding & Eternity Rings & Giftware for all special occasions. Customer Service: We pride ourselves on going the extra mile for our customers, whether instore or online, by taking time to understand what our customers need and want from their jewellery piece. Our motto is “where’s there’s a will, there’s a way” and our aim is to ensure that each and every customer leaving Hanratty Jewellers, whether instore or online, feels valued and appreciated. Our Services: Our services include gift wrapping, jewellery clean, polish, setting, repairs, bespoke requests, watch batteries, watch repairs/overhauls, repair guarantee, engraving/personalisation. Thank you for reading x
Contact info
7 Cardinal O’Fiaich Square, Crossmaglen, BT35 9AA, Newry, United Kingdom
- 00442830868188
- info@hanrattyjewellers.com
- hanrattyjewellers.com
4.8
Excellent
58 reviews
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Absolutely fantastic customer service
Absolutely fantastic customer service. Joleen has been absoultely fantastic from start to finish of the purchase. Highly recommended and would definitely shop here again
January 20, 2024
Unprompted review
Reply from Hanratty Jewellers
Hi Sean, good to hear from you, thanks so much for the 5-star review! Jolene
I bought it on January 4th
I bought it on January 4th. today is January 11 and the parcel has not been sent yet
January 4, 2024
Reply from Hanratty Jewellers
Hi Aurelija, we’ve just re-opened 9th January after the holidays, I’ve emailed you regarding your order, kind regards, Jolene
Excellent service
Ordered a ring online needed a size n but unfortunately wasn't in stock so they got in contact with me they had a size m so they got it fixed to a size n could not fault this service thank you so much
November 12, 2023
Reply from Hanratty Jewellers
Hi Kevin, glad I was able to assist, thanks so much for the 5-star review, much appreciated! Jolene
Easy to order through their website.
Easy to order through their website.
But one downfall was when I went to pickup the neckless I bought they told me it wasn’t in stock in their shop so they offered me another one that was also very nice.
December 9, 2023
Reply from Hanratty Jewellers
Thank you Caelan for your honest review, glad we were able to fulfil your request with similar product. Thank you for shopping with us, Jolene ❤️
Great personal service
Great personal service. Jolene listened to me and got me exactly what i wanted at a great price. Highly recommended.
December 8, 2023
Unprompted review
Reply from Hanratty Jewellers
Jennifer, thank you so much for your 5-star review, very happy to have fulfilled your request, thank you again for shopping with us, Jolene xx
Fast and efficient service
Fast and efficient service, very quick delivery. Highly recommended
November 27, 2023
Reply from Hanratty Jewellers
Hi Elaine, thanking you for your 5-star review, you're very kind, have a great day, Jolene
Best jewellery and service!
Best jewellery and service!! Always buy my quality items from Hanratty’s and they wear incredibly. Jolene is so attentive, always ensuring my pieces are exactly how I desired. Couldn’t recommend them highly enough!
October 4, 2023
Unprompted review
Reply from Hanratty Jewellers
Hi Tara, thank you so much for your 5-star review, really very much appreciated, take care, Jolene xx
I am a repeat customer of this…
I am a repeat customer of this business, and they never disappoint. The team is always friendly and helpful, and their products are outstanding. I’ve recommended them to all my friends and family, and I will continue to do so!”
September 1, 2023
Unprompted review
Reply from Hanratty Jewellers
Hi Lorraine, thank you so much for your 5-star review and very kind words, very much appreciated, Jolene x
Very quick delivery
Very quick delivery, nicely wrapped too which was a bonus.
Really pleased with my purchase
August 9, 2023
Reply from Hanratty Jewellers
Hi Pauline, thanks so much for taking the time to give us a 5-star review, much appreciated! Jolene x
We purchased a lovely claddaugh while…
We purchased a lovely claddaugh while on holiday from the USA. Jolene was amazing and was so kind as to ship the order home for us so we’d have the right size.
July 13, 2023
Unprompted review
Reply from Hanratty Jewellers
Thank you Lillian & Jane for the 5-star review, we’re only too happy to ensure you got what you needed, take care! Jolene 😊
Absolutely fantastic
Joleen was absolutely fantastic. I made two personalised orders within a week as the service was so good. Flawless products to the highest quality! The shop is absolutely beautiful & a pleasure to look around. Will be shopping again soon!
May 5, 2023
Unprompted review
Reply from Hanratty Jewellers
Marianne, thank you again, much appreciated! Jolene x
Great Customer Service & great item…
Great Customer Service and great item purchased as a gift, family member was very happy. Wish this business all the best.
May 3, 2023
Unprompted review
Reply from Hanratty Jewellers
Hi Grace, your review means a lot to a small business, many thanks! Jolene
Excellent friendly service.Thanks very…
Excellent friendly service.Thanks very much.
February 23, 2023
Reply from Hanratty Jewellers
Bridie thank you very much 😊
First class service
First class service. Extremely fast delivery. Would recommend this shop.
February 27, 2023
Reply from Hanratty Jewellers
Karen, thanks so much for your review, delighted that you were happy with your purchase and our service. 😊
Reply from Hanratty Jewellers
Thank you Lorraine for your review! Jolene
Reply from Hanratty Jewellers
Thank you Jamie for the 5-star review, glad you were happy with our friendly service!
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