Shopping at Hansfords restores one’s faith in the retail experience. There is an extensive selection of menswear which is of high quality. The salespersons, who have a knowledge of their stock, ar... See more
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Review summary
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What people talk about most
Reviews shaping this summary
Wonderful shop.Could spend several hours looking through the great selection of stock.Almost impossible to come out without making a purchase. Staff couldn't be more helpful.Highly recommended. A tota... See more
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I can only cut and paste my previous review from 5th August, which reads, I heave been shopping at Hansfords for years, I split my time between living in Australia and the UK and Hansfords ships... See more
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Always excellent service especially from Simon and Kevin. They seem to instinctively know what I want and are always courteous and polite. I feel as if we are personal friends now and am pleased that... See more
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Company details
Written by the company
An independent family run business since 1908 specialising in premium menswear. Based in Chichester and also available online.
Contact info
17/18 South Street, PO19 1EJ, Chichester, United Kingdom
- 01243782491
- enquiries@hansfordsmenswear.co.uk
- hansfordsmenswear.co.uk
4.9
Excellent
328 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
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Friendly and helpful staff
Friendly staff helped me to find exactly the new pair of trousers I wanted.
October 28, 2025
Reply from Hansfords Menswear
Hi Barry - thank you for your kind review. Our staff all take pride in helping our customers find just the right thing. We look forward to seeing you again in the future. Kind regards, Rachel
As always an enjoyable experience
As always an enjoyable experience, with help when needed but left alone without fussing to try clothes on.Trouble free shopping at its best!
October 28, 2025
Reply from Hansfords Menswear
Hi Roger - thank you for your review. It seems we have the balance just right! We hope to see you again in the future. Kind regards, Rachel
Reply from Hansfords Menswear
Good morning - thank you so much for your review. I will pass on your comments to our staff. We hope to see you again in the future. Kind regards, Rachel
Customer service
The personal and cheerful helpful service. It has always been like that since I first went to buy an item there.
October 9, 2025
Reply from Hansfords Menswear
Hi Nicholas - many thanks for your review. Our staff love working here and it obviously shows! We hope to see you again soon. Kind regards, Rachel
The service was excellent end to end…
The service was excellent end to end with helpful and knowledgeable staff.
Thank you
October 8, 2025
Reply from Hansfords Menswear
Hi Martin - thanks so much for taking the time to share your experience! We’re thrilled you found our staff helpful and knowledgeable. Kind regards, Jade.
One of the shirts is the wrong designer…
One of the shirts is the wrong designer and the wrong size.
September 30, 2025
Reply from Hansfords Menswear
Hi Alexander - thank you for your feedback, we’re sorry to hear you’re not fully satisfied with your order. We’ve checked your purchase and can confirm that two different brands were sent, as per your order. As the items come from different designers, there can occasionally be slight variations in fit and label design between manufacturers.
That said, if an incorrect size was sent in error, we’ll of course be happy to rectify this for you. Our team will reach out to you directly to look into this further and make sure everything is resolved to your satisfaction.
Kind regards,
Jade
Excellent service
Excellent service , the team are always very helpful and attentive and will always help you with any questions you have to find the right item , an amazing company
October 4, 2025
Reply from Hansfords Menswear
Hi David - thank you so much for your 5-star review! We’re delighted to hear you’ve had a great experience and that our team could help you find the right items. Your support means a lot to us. Kind regards, Jade.
Good service
October 3, 2025
Reply from Hansfords Menswear
Thank you for your review. We are so pleased that you enjoyed your shopping experience with us. We look forward to seeing you again soon. Kind regards, Jade.
Excellent Menswear shop
Excellent Menswear shop. Very knowledgeable staff and good selection of clothing. Have been a customer for 10 years
October 3, 2025
Reply from Hansfords Menswear
Hi Jonathan - we’re so grateful for your kind words and your loyalty over the last 10 years! It means a lot to know you enjoy our menswear range and the service from our team. Kind regards, Jade.
Reply from Hansfords Menswear
Hi Terry - thank you for your review. We’re pleased we could assist you and appreciate you taking the time to share your experience. Kind regards, Jade.
Good service
September 30, 2025
Reply from Hansfords Menswear
Hi Roger - thank you for your review. We are so pleased that you enjoyed your shopping experience with us. We look forward to seeing you again soon. Kind regards, Jade.
Great shop very friendly and helpful…
Great shop very friendly and helpful staff great quality clothing thank you all.
September 30, 2025
Reply from Hansfords Menswear
Hi Kevin - thank you very much for your kind review. We’re delighted to hear that you were pleased with both our service and the quality of our clothing. Your feedback is greatly appreciated, and we look forward to welcoming you again soon. Kind regards, Jade.
Reply from Hansfords Menswear
Hi Robert - thank you for your review. We’re so pleased to hear that you were happy with our service and that we could reserve the jumper for you. We truly appreciate your support and hope to assist you again soon. Kind regards, Jade.
Great shopping experience
A well laid out store with friendly knowledgeable staff and reasonable prices.
September 29, 2025
Reply from Hansfords Menswear
Hi Mr Garland - thank you for your kind feedback. We’re delighted that you enjoyed your visit and appreciated our store layout, team, and pricing. It’s wonderful to know our efforts are noticed, and we look forward to welcoming you again soon. Kind regards, Jade.
Reply from Hansfords Menswear
Hi Jennifer - thank you so much for your review. We are so pleased that you enjoyed your shopping experience with us. We look forward to seeing you again soon. Kind regards, Rachel
Great product great service and speedy…
Great product great service and speedy delivery with a nice Thankyou.
September 10, 2025
Reply from Hansfords Menswear
Hi Larry - thank you so much for your lovely review. We hope to make our online customers feel as valued and special as our in-store customers. We look forward to seeing you soon. Kind regards, Rachel
I can only cut and paste my previous…
I can only cut and paste my previous review from 5th August, which reads,
I heave been shopping at Hansfords for years, I split my time between living in Australia and the UK and Hansfords ships to Australia almost as fast as I can fly there and is one of the last bastions of traditional and quirky fashion left standing outside london.
Can't recomend them enough.
Take a look at the shocking state of Britains high streets and then if you are near Chichester, visit Hansfords and cheer yourself up.
If you don't live in the area, Hansfords website will work as a splendid retail therapy.
one last thing, Ladies don't be put off by the menswear bit, there are some spectacular shirts and other apparal available that would make you look even more gorgeous.
Marco
September 5, 2025
Reply from Hansfords Menswear
Hi Marco - thank you so much for taking the time to leave us another review. We are thrilled that you continue to be happy with our goods and service and we hope we can continue to serve you and all our other lovely customers for a long time to come. Safe travels! Kind regards, Rachel
Great service
I have shopped both in store and online can fault service
Love claudio lugli shirt range
Thanks
September 8, 2025
Reply from Hansfords Menswear
Hi Robert - thanks you so much for your review. Our Claudio shirts are amazing and we have some great new designs in which we hope you will enjoy. We look forward to seeing you soon. Kind regards, Rachel
It’s not just the excellent quality of…
It’s not just the excellent quality of the cloths but also the helpful expertise of the staff.
Thank you.
September 6, 2025
Reply from Hansfords Menswear
Hi Lionel - thank you for your kind words. We’re delighted you’re pleased with both the quality of our clothing and the service from our team. Your support is greatly appreciated. Kind regards, Jade.
Always helpful with great quality…
Always helpful with great quality clothing. Being tall i find it difficult to get clothes to fit well. Hansfords go over and above to help me find what I need. Needed a jacket too but currently out stock hence reduced score this time
September 6, 2025
Reply from Hansfords Menswear
Hi Peter - thank you for your feedback and for recognising the service and quality we aim to deliver. We’re sorry the jacket you required was unavailable at the time of your visit. We continually review stock to meet customer needs and hope to have the right option for you soon. We appreciate your continued support. Kind regards, Jade.
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